study guide chapters 1-4.pdf

study guide (interpersonal communication chapter 1-4) Chapter 1 The success of relationships depends on communication. a. True b. False Researchers have found that communication has been bene cial to avoiding or decreasing> a. All of the above b. Stress c. Depression d. Coronary problems One canno...

study guide (interpersonal communication chapter 1-4) Chapter 1 The success of relationships depends on communication. a. True b. False Researchers have found that communication has been bene cial to avoiding or decreasing> a. All of the above b. Stress c. Depression d. Coronary problems One cannot improve or increase one’s interpersonal communication competence. a. True b. False Communication does not help to fu ll our social needs with others. a. True b. False When Mary gives Susan a thumbs up after making a great play for their softball team, this is an example of how communication is: a. Symbolic b. Arbitrary c. Interactive d. Cohesive The emotions associated with a word or symbol is referred to as the A. Connotative meaning B. Denotative meaning C. Symbolic meaning D. Literal meaning Whether or not we intend to communicate, our words and actions can communicate meanings to others. a. True b. False Which of the following is NOT a principle of interpersonal communication A. Interpersonal communication is reversible B. Interpersonal communication can be intentional C. Interpersonal communication conveys content information D. Interpersonal communication conveys relationship information One cannot not communicate means that a. Communication can be unintentional b. Others may attach meaning to anything you say c. All of the options are correct d. None of the options is correct Communication competence involves being both appropriate and A. Realistic B. Effective C. Idealistic D. Romantic fi fi  The ve basic principles of communication are? Symbolic, shared meaning, a process, culturally determined, occurs in a context and purposeful. What are the communication needs? Physical, Identity, Social and Practical Communication competence: ability to achieve personal goals in social interactions while simultaneously maintaining positive relationships. Connotative meaning vs denotative meaning Connive meaning is the subjective de nition of the word and denotative is the dictionary de nition of the word. What are the principles of interpersonal communication: Communication is symbolic. Communication is shared meaning. Communication involves intentionality. Communication is a process. Communication is Culturally Determined. Communication Occurs in a context. Communication is purposeful. Chapter 2 Which of the following best describes sociology as a subject? a. The study of individual behavior b. The study of cultures c. The study of society and social interaction d. The study of economics What needs does communication ful ll? Communication ful lls our physical, personal and social needs. What are Maslow’s Hierarchy of Needs? Self actualization, self-esteem, love-belonging, safety, physiological What are the criticisms of Maslow’s Hierarchy of Needs? Maslow’s Hierarchy of Needs are not absolute because it could be possible to achieve self-actualization without meeting the lower needs. Self concept vs. Self exposure Self concept refers to the perceptions that you view about yourself and self exposure refers to how the world views you. What are the elements of the communication process? Sender: the encoder or source of the message Receiver: the individual who decodes the message and tries to understand the source of the message. Message: include any type of textual, verbal and nonverbal aspects of communication, in which individuals give meaning. Channel: the medium in which we communicate our message. Feedback: is the response to the message Chapter 3 Which of the following is NOT one of Charles Horton Cooley’s postulates related to the ‘looking-glass self”? a. Actors learn about themselves in every situation by exercising their imagination to re ect on social performance. b. Actors next imagine what those others must think about them. fi fi fi fi fl fi c. Actors asses those perceptions through prior interaction with others. d. Actors experience an affective reaction to the imagined evaluation of the other. Ben is highly in tune with his emotions. Generally, he believes that whatever his feelings tell him to do is the right thing to do. What personality trait is this? a. Cognitive complexity b. Affective orientation c. Emotional intelligence d. Shyness Which of the following best describes sociology as a subject? a. The study of individual behavior b. The study of cultures c. The study of society and social interaction d. The study of economics Which of the following is the truest statement about the relationship between communication and self-esteem. A. There is no relationship between communication and self-esteem B. One self-esteem impacts how they communicate C. One’s communication impacts an individual’s self esteem D. There is a circular relationship between self esteem and communication According to Uncertainty Reduction Theory, which of the following is a primary goal of initial interaction? a. Reduce uncertainty b. Explain behavior c. Predict behavior d. Help anticipate how others will respond to us e. All of the above _____ implies ‘the individual’s belief about himself, or herself, including the person’s attributes and who and what the self is.” a. Self concept b. Self esteem c. Self motivation d. Self-image The view you have of yourself is called your a. Self concept b. Self image c. Self esteem d. Self worth Your ideal self is continuously evolving a. True b. False ____ is the genetic predisposition that causes an individual to behave, react and think in a speci c manner. Temperament People who are low in openness are more like to listen to differing points of view. a. True b. False Adriana is described by her boss as being a very detailed-oriented and reliable employee. Does Adriana rank high or low on the conscientiousness scale? a. High b. Low c. neither fi ____ is the degree to which an individual is vulnerable to anxiety, depression and emotional instability a. Opens b. Agreeableness c. Conscientiousness d. Neuroticism Those that believe who they end up marrying is just pure luck driven. By circumstances outside of their control have what type of loss of control? A. Internal B. External C. Introverted D. Extraverted Those with higher levels of emotional intelligence tend to be more sociable and less socially anxious. a. true b. false Highly emphatic individuals have a great ability to connect with others interpersonally. a. True b. False Introverted people tend to have deeper relationships in the smaller amount of relationships. a. True b. false Cooley’s Looking Glass self Charles Horton Cooley wrote Human Nature and the Social Order, introduced a concept called the looking-glass self, the concept is when we are looking to a mirror, we also think about how others view us and the judgments they make about us. Cognitive complexity: The psychological characteristics that indicates the dif culty or simplicity associated with mental demand. Affective orientation: An individual’s recognition of their own emotions and the emotions and the emotions of others and reliance on these emotions during decision making process. What is the relationship between communication and self-esteem? Self-esteem and communication have a reciprocal relationship. Our communication with other impacts our self-esteem and our self-esteem impacts our communication with others. Uncertainty Reduction Theory: The tendency of human beings to eliminate unknown elements of individuals whom they have just met. Individuals whom they have just met. Individuals wish to predict what another person thinks and how another person behaves. Strategies for reducing uncertainty include passive, active and interactive. Self concept: An individual’s relativity stable mental picture of him or herself. Self Esteem: An individual’s subjective evaluation of their abilities and limitations. Self Image: The view individual has of themself. fi Self-Compassion: Involves being touched by the suffering of others, opening one’s awareness to others, opening one’s awareness to other’s pain and not avoiding or disconnecting from it, so that feelings of kindness toward others and the desire to alleviate their suffering emerge. What are the Big Five Surgency, Agreeableness, Dependability, Emotional Stability, Culture Emotional Intelligence The ability to recognize your own emotions and the emotions of others. Chapter 4 Language is made of arbitrary symbols A. True B. False Helpful for avoiding embarrassment in communication, ____ are the dictionary de nition of a word? a. Semantic rules b. Syntactic rules c. Pragmatic rules d. Verbal rules _____ functions of language are to in uence the behaviors of others through requests, rules or persuasion. a. Instrumental functions b. Regulatory functions c. Interactional functions d. Personal functions What type of language should you use in an email to an instructor? a. Informal b. Formal c. Jargon ‘I tried to help her succeed in the class but she fell through the cracks’ a. Jargon b. Formal language c. Informal language d. Colloquialisms _____ is an idea or expression that has lost its meaning over time. a. Colloquialism b. Jargon c. Cliche d. Slang ____ states that things are not constant. a. Relative language b. Euphemisms c. Static evaluation d. Ambiguous language When we are trying to communicate, it is important we are clear in our language and avoid ______. a. Relative language b. Euphemisms c. Static evaluation d. Ambiguous language fl fi The fact that the words ‘Come here’ can have di erent interpretations based on the source of the message is related to: a. Semantic b. Verbal c. Pragmatic d. Discourse According to the abstraction ladder, which of the following statements is the most abstract? a. You are lazy! b. You need to tell me what to do so I can lose 5 pounds this months c. You should work out d. You need to eat healthier. Larry is madly in love with Sarah. You can tell this when he brings her owers or write songs for her. Larry is using his ____ to convey his feelings. a. Abstraction b. Connotation c. Denotation d. Discourse e. Metamessages Saying ‘I love you’ every time you see your grandmother is a _____ function. a. Regulatory b. Imaginative c. Interactional d. Personal e. Ritual Using the word ‘mankind’ instead of humanity shows bias in language. a. True b. False Muted group theory argues which members of society create language and systems of communication. Dominant members ______ is the ability to alter linguistic choices in a communicatively competent manner. Language adaption Semantic vs synaptic rules for language Semantic rules is the dictionary de nition of the word that can change based on the context in which it is used. Syntactic rules govern how we help guide the words we use. Formal vs Informal language Formal language is o cial and academic language. Informal language is common, everyday language which includes slang words. Colloquialisms the use of informal words in communication. Jargon: Is the specialized or technical language of a speci c group or profession that may not be understood by outsiders. Static evaluation Language that shows that people and things change Ladder of Abstraction ffi fi ff fi fl Linguist S.I. Hayakawa created what is called the abstraction ladder. The abstraction ladder starts with abstraction top and the bottom is concreted. Levels of Abstraction Ladder From Abstract to Concrete: Information, Research, Academic Fields, Humanities & Social Sciences, Communication Studies, Interpersonal Communication Muted Group Theory Muted group theory was initially developed to explain the way humans speci cally men and women communicate. fi