Set-4-37 PDF Practice Questions

Summary

This document contains practice questions related to UX design, user research, and human-centered design. The questions cover topics such as dynamic dashboards, call center forms, and purchasing behaviors.

Full Transcript

A. The content should only be presented in a visual format. B. The content should only be presented in an audio format. C. The content should be presented in a way that can be convertible between different formats. 158. Cloud Kicks (CK) has an Unlimited Edition Salesforce org. CKs' UX Designer has...

A. The content should only be presented in a visual format. B. The content should only be presented in an audio format. C. The content should be presented in a way that can be convertible between different formats. 158. Cloud Kicks (CK) has an Unlimited Edition Salesforce org. CKs' UX Designer has identified that dynamic dashboards could be a useful tool to improve org usability and experience. How many different dynamic dashboards could they create? A. Up to 50 B. Up to 10 C. Unlimited 159. A UX Designer has created a new form for a call center that takes special delivery information from its customers. The designer wants to ensure the call center staff finds the form easy and intuitive to use. Which kind of testing should be conducted to validate this? A. Qualitative B. Survey C. Usability Testing 160. Cloud Kicks is going to conduct surveys with users to better understand their purchasing habits. Their UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods. Which response bias should the designer be aware of when trying to avoid positively skewed results? A. Objectivity Bais B. Acquiescence Bais C. Recency Bias 161. Cloud Kicks wants to incorporate human-centered design across its organization. Which practice should be adopted? A. Observing user behavior B. Creating requirements based on company OKRs C. Rapid prototyping prior to ideating

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