Cloud Kicks UX Design Questions PDF

60 of 60. Cloud Kicks (CK) has a new Portal landing page built with Experience Builder. Upon review, CK does not think the company's brand experience is translated into the user experience; however, CK does confirm the Theme was set up correctly. Which additional UX elements should be reviewed to i...

60 of 60. Cloud Kicks (CK) has a new Portal landing page built with Experience Builder. Upon review, CK does not think the company's brand experience is translated into the user experience; however, CK does confirm the Theme was set up correctly. Which additional UX elements should be reviewed to influence the brand experience? A. Visual Design, Harmony, and Responsiveness B. Visual, Content, and Interaction Design C. Shapes, Interaction Design, and Typography 61. Cloud Kicks has already identified its user personas and is working with a UX Designer who wants to synthesize what the company knows about its users to create a shared understanding with the rest of the organization. Which tool should the designer use? A. Executive Summary B. Empathy Map C. Prioritize Backlog 62. A UX Designer presents a creative design approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs. Which approach is being followed? A. User Experience Design B. Communication Design C. Human Centered Dosign 63. The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes. How should they efficiently find the correct fields? A. Update the validation rule with help text informing the User of field requirements. B. Replace the current solution with two independent Validation Rules and select 'Field' as the error location. C. Replace the error message with In App Guidance to bring the user's attention to the missed fields. 64. Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users.