Reviewer Midterm Exam GEC 05 Purposive Communication PDF

REVIEWER FOR MIDTERM EXAM GEC 05 PURPOSIVE COMMUNICATION Lesson 1. Components Of Communication What is the term that refers to the exchange of information between two or more people? Answer: communication process For communication to succeed, what must both participants be able to exchange? Answe...

REVIEWER FOR MIDTERM EXAM GEC 05 PURPOSIVE COMMUNICATION Lesson 1. Components Of Communication What is the term that refers to the exchange of information between two or more people? Answer: communication process For communication to succeed, what must both participants be able to exchange? Answer: information What happens if the flow of communication is blocked? Answer: communication fails Anytime two or more people get together, what do they exchange? Answer: messages Who is also called the communicator or source? Answer: sender What must a sender do first before transmitting a message? Answer: encode the message What is another name for receiver? Answer: interpreter What is another name for message? Answer: content What is another name for medium? Answer: channel What is the interference that affects the message? Answer: Noise Lesson 2. Principles Of Communication In the interpersonal communication, what is impossible? Answer: not to communicate Through the tone of voice, gesture, posture, facial expression, what do we constantly receive? Answer: communication from others What do people judge in you? Answer: your behaviour What do people not judge in you? Answer: your intent What cannot you take back? Answer: something that you have said What must inevitably remain in what you said? Answer: effect What goes out of your mouth that cannot be swallowed again? Answer: word What are extremely complex? Answer: simple requests What do symbols stand for? Answer: ideas How many people are involved when we communicate? Answer: six Lesson 3. Ethics Of Communication What is the notion that people’s behaviour are governed by their morals? Answer: communication ethics What governs people’s behaviour? Answer: their morals What is present in any form of human communication? Answer: the good What is another communication aside from interpersonal and mass mediated? Answer: digital What arises whenever people communicate? Answer: questions of right and wrong What is fundamental to responsible thinking, decision making and development of relationships and communities? Answer: Ethical communication What does ethical communication enhance? Answer: human worth and dignity What will encourage trust and good faith? Answer: Transparency In the ten basics of ethical communication, how should we speak? Answer: non-judgmentally In the ten basics of ethical communication, what should we avoid interrupting? Answer: conversation Lesson 4. Impacts Of Globalization On Communication What has always been an important factor of success in business? Answer: communication skills development What has impacted the types of communication skills needed in dramatic ways? Answer: influence of globalization Aside from influence of globalization, what is the other thing that has impacted the types of communication skills needed in dramatic ways? Answer: cross-cultural interaction What dynamics should people need to understand? Answer: long-distance collaboration What should people know how to use to communicate with people on the other side of the globe? Answer: technology What did globalization introduce as a major part of academic and workplace dynamics? Answer: virtual communication and collaboration In schools, what do language courses try to address? Answer: challenges of virtual interactions Even when people speak the same language, what affects vocabulary, colloquial expressions, voice tone and taboo topics? Answer: cultural differences In the USA, what can be displayed by asking personal questions and sharing personal information? Answer: warmth and openness When people collaborate with others on the other side of the globe, who are usually at home asleep while they themselves are at work? Answer: their counterparts Lesson 5. Global Communication What is the major effect of the process of globalization? Answer: availability of information What makes it easier for people across the world to make use of the world wide web and the resources available? Answer: decreased price What has influenced global communication by implementing new techniques for business? Answer: Globalization What makes it possible to exchange business information and conduct video conferences? Answer: Internet technology What allows businesses to promote their products more efficiently in the international market? Answer: enhanced communication Who concluded that advanced communication enabled international organizations to take faster and more adequate decisions? Answer: John Thompson What is globalization creating a sense of? Answer: global society Where do students from developing countries enrol in? Answer: university degrees in the developed countries What is only a single sector of the social awareness? Answer: education Despite its quick spread and continuous development, what has global communication not reached? Answer: majority of people on all continents Lesson 6. Cultural Awareness And Sensitivity What is knowing that there are multiple different cultures that have different attitudes and outlooks? Answer: Cultural awareness What is better than other cultures? Answer: your own culture What are cultural sensitivity skills called? Answer: cultural competence In cultural sensitivity, what are we aware of about people? Answer: that people are not all the same What refers to a set of skills that allows you to learn about and understand people? Answer: Cultural sensitivity In cultural sensitivity, what is not the same as yours? Answer: Cultural background What should you not assign the people that you meet? Answer: value How should you see your differences with other people? Answer: positive thing In having cultural sensitivity, what are you willing to demonstrate? Answer: empathy Aside from jumping into wrong conclusions, why do we have to research about other people’s culture? Answer: