Communication Process and Principles

Study Notes

Communication process is the exchange of information between two or more people.
For communication to succeed, both participants must be able to exchange information.
Communication fails if the flow of communication is blocked.
Anytime two or more people get together, they exchange messages.
The sender is also called the communicator or source.
Before transmitting a message, the sender must first encode the message.
The receiver is also called the interpreter.
The message is also called the content.
The medium is also called the channel.
Noise is the interference that affects the message.

It's impossible not to communicate in interpersonal communication.
We constantly receive communication from others through their tone of voice, gesture, posture, and facial expressions.
People judge your behaviour.
People do not judge your intent.
You can't take back something you have said.
The effect of what you said necessarily remains.
A word that goes out of your mouth cannot be swallowed again.
Simple requests are extremely complex.
Symbols stand for ideas.
Six people are involved when we communicate.

Communication ethics is the notion that people’s behaviour is governed by their morals.
Morals govern people’s behaviour.
Good is present in any form of human communication.
There are three forms of communication: interpersonal, mass mediated, and digital.
Questions of right and wrong arise whenever people communicate.
Ethical communication is fundamental to responsible thinking, decision-making and the development of relationships and communities.
Ethical communication enhances human worth and dignity.
Transparency encourages trust and good faith.
In the ten basics of ethical communication, we should speak non-judgmentally.
In the ten basics of ethical communication, we should avoid interrupting a conversation.

Communication skills development has always been an important factor of success in business.
The influence of globalization and cross-cultural interaction have impacted communication skills needed in dramatic ways.
People need to understand long-distance collaboration dynamics.
People should know how to use technology to communicate with people on the other side of the globe.
Globalization has introduced virtual communication and collaboration as a major part of academic and workplace dynamics.
Language courses in schools are trying to address the challenges of virtual interactions.
Cultural differences affect vocabulary, colloquial expressions, voice tone, and taboo topics, even when people speak the same language.
In the USA, asking personal questions and sharing personal information can display warmth and openness.
When people collaborate with others on the other side of the globe, their counterparts are usually at home asleep while they themselves are at work.

### Global Communication

The availability of information is the major effect of the process of globalization.
The decreased price of technology makes it easier for people across the world to make use of the world wide web and its resources.
Globalization has influenced global communication by implementing new techniques for business.
Internet technology makes it possible to exchange business information and conduct video conferences.
Enhanced communication allows businesses to promote their products more efficiently in the international market.
John Thompson concluded that advanced communication enabled international organizations to take faster and more adequate decisions.
Globalization is creating a sense of a global society.
Students from developing countries enrol in university degrees in the developed countries.
Education is only a single sector of the social awareness.
Despite its quick spread and continuous development, global communication has not reached the majority of people on all continents.