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AmbitiousToad7453

Uploaded by AmbitiousToad7453

Gordon College

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personality theories communication skills leadership styles employee attitudes

Summary

This document discusses theories of personality, communication processes, and leadership styles. It also examines employee attitudes and the role of leadership in fostering positive work environments, specifically during a COVID-19 crisis.

Full Transcript

Module 1 3 Theories of Personality Trait Theories[TH] focus on identifiying mesauring the stable, long lasting characteristics that define an individual's persona Psychoanalytic Theories [PT] Emphasize the role of unconcious processes and childhood experiences in shaping personality development....

Module 1 3 Theories of Personality Trait Theories[TH] focus on identifiying mesauring the stable, long lasting characteristics that define an individual's persona Psychoanalytic Theories [PT] Emphasize the role of unconcious processes and childhood experiences in shaping personality development. Social-Cognitive Theories [SC] Highlight the importance of situational factors and learned behaviors in the formation of personality 1.Trait Theories 2.Psychoanalytic Theories 3.Social Cognitive Theories ROUND 2 FIGHT!!! Interpersonal Relationships -Understanding personality can improve communication and collaboration in personal and professional settings Career Education -Personality assessments can help individuals identify suitable career paths and academic pursuits. Personal Growth -Knowing one's personality traits can facilitate self-awareness and guide personal development. ROUND 3 FIIGHT -Self-esteem is derived from the latin word aestimare, meaning "to appraise, value, rate, weigh,estimate," Self-confidence is derived from the Latin word fidare, meaning "to trust." to be self-confident is to trust in oneself. ROUND 4 AJFOPSFJOAPSJF Personal Hygiene -Good personal hygiene is the act of looking after and maintaining your body in order to be clean and presentable for the workplace. Good Grooming -how you look, dress and present yourself expresses lots about your approach toward guest Module 2 COMMUNICATION -COMMUNICATION IS THE PROCESS OF EXCHANGING INFORMATION, IDEAS, THOUGHTS, OR FEELINGS BETWEEN INDIVIDUALS OR GROUPS. IT IS A FUNDAMENTAL ASPECT OF HUMAN INTERACTION AND IS ESSENTIAL FOR THE FUNCTIONING OF SOCIETIES, ORGANIZATIONS, AND RELATIONSHIPS. TYPES OF COMMUNICATION 1.VERBAL 2.NON-VERBAL 3.WRITTEN ELEMENTS OF COMMUNICATION PROCESS 1.SENDER 2.ENCODING 3.MESSAGE ELEMENTS OF COMMUNICATION PROCESS 1.CHANNEL/MEDIUM 2.RECEIVER COMMUNICATION PROCESS 1.SENDER HAS IDEA > SENDER ENCODES IDEA IN MESSAGE > MESSAGE TRAVELS OVER CHANNEL>RECEIVER DECODES MESSAGE> FEEDBACK TRAVELS TO SENDER>POSSIBLE ADDITIONAL FEED BACK TO RECEIVER COMMUNICATION BARRIERS -PHYSICAL -PERCEPTUAL -EMOTIONAL -CULTURAL -LANGUAGE -GENDER PERSUASIVE COMMUNICATION SKILLS -IS A VALUABLE SKILL THAT CAN HELP YOU INFLUENCE OTHERS EFFECTIVELY. HOW TO IMPROVE PERSUASIVE SKILLS -WORK ON CULTIVATING RELATIONSHIPS -PRACTICE ACTIVE LISTENING -FOCUS ON NONVERBAL COMMUNICATION -MANAGE YOUR OWN EMOTIONS -ASK FOR FEEDBACK -DEVELOP FILTER AND MOST OF ALL BUILD YOUR CONFIDENCE Module 3 and 4 LEADERSHIP DEFINITIONS LEADERSHIP -IS AN ACT OR BEHAVIOR, SUCH AS DEVELOPING A STRUCTURE, SO THAT GROUP MEMBERS KNOW HOW TO COMPLETE A TASK MANAGEMENT -IS GENERALLY DEFINED AS THE PROCESS OF PLANNING, ACTIVITIES OF EMPLOYEES IN COMBINATION WITH OTHER RESOURCES TO ACCOMPLISH ORGANIZATIONAL OBJECTIVES. (IMPORTANCE OF LEADERSHIP IN BUSINESS) -INFLUENCING BEHAVIOR -MAINTAINING DISCIPLINE -MOTIVATION -DRIVING ORGANIZATIONAL SUCCESS -CREATING A POSITIVE WORK ENVIRONMENT (ROLES AND RESPONSIBILITES) -TRAINING NEW HIRE -TRANSPARENT COMMUNICATIONS -ENCOURAGING COLLABORATIONS -CONFLICT RESOLUTION -EMPLOYEE DEVELOPMENT -ACKNOWLEDGING GOOD CONDUCT -IDENTIFYING INNEFECTIVE TECHNIQUES -MODIFIYING UNDESIRABLE BEHAVIOUR -SETTING GOALS -SETTING EXAMPLES (LEADER SHIP STYLES) AUTHORITARIAN LEADERSHIP -ADOLF HITLER PATERNALISTIC LEADERSHIP -HENRY FORD DEMOCRATIC LEADERSHIP -PRES.LYNDON B, JOHNSON LAISSEZ-FAIRE LEADERSHIP -QUEEN ALEXANDRINA VICTORIA TRANSFORMATIONAL LEADERSHIP -RICHARD BRANSON STRATEGIC LEADERSHIP -MARK ZUCKERBERG ROLES OF LEADERSHIP IN BUSINESS STRATEGY -DEVELOPING A STRATEGIC VISION AND MISSION -SETTING GOALS AND OBJECTIVES -CRAFTING A STRATEGY -EXECUTING THE STRATEGY - EVALUATING PERFORMANCE EMPLOYEES ATTITUDE AND EFFECT -MODELING ATTITUDES -SHAPING ORGANIZATIONAL BEHAVIOR -DEVELOPING WORKPLACE ENVIRONMENT -TRUST AND COLLABORATION FACTORS AFFECTING EMPLOYEE ATTITUDE -JOB SATIFACTION -EMPLOYEE ENGAGEMENT -EMOTIONAL CONNECT -PERSONAL ISSUE AND PROBLEMS -LEADERSHIP AND ORGANIZATIONAL CULTURE IMPROVING EMPLOYEE ATTITUDE -STAY POSITIVE AND CONSTRUCTIVE -PRIVATE DISCUSSIONS- -APPRECIATIONS -FOCUS ON SOLUTIONS -SUPPORT THE EMPLOYEE -PROMOTE POSITIVE ATTITUDES CASE STUDIES CASE STUDY -WORK ATTITUDE OF FILIPINO EMPLOYEES DURING THE COVID-19 CRISIS CASE STUDY -JEFF BEZOS A REAL WORLD EXAMPLE OF A STRATEGIC LEADER IS JEFF BEZOS, THE FOUNDER OF AMAZON. HIS STRATEGIC MANAGEMENT AND LEADERSHIPS HAVE LED TO A PHENOMENAL INCREASE IN AMAZON'S STOCK. CONCLUSION -IN CONCLUSION, EFFECTIVE LEADERSHIP IS KEY TO FOSTERING POSITIVE EMPLOYEE ATTITUDES, WHICH TURN LEADS TO A MORE PRODUCTIVE AND SUCCESSFUL WORKPLACE, LEADERS SHOULD STRIVE TO ADOPT POSITIVE WORK ENVIRONMENTS TO ENHANCE EMPLOYEE ATTITUDES AND WELL-BEING.

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