Management 1001 Final Exam Study Sheet PDF

MANAGEMENT 1001 STUDY SHEET FOR FINAL EXAM The FINAL EXAM WILL TAKE PLACE ON TUESDAY, DECEMBER 17th CHAPTERS 10, 13, 14, 15, 16, 17,and 18 PLEASE BRING \#2 PENCILS TO THE EXAM This Study Sheet will provide Terms and Notes that you need to study for the FINAL EXAM. The information was provided to...

MANAGEMENT 1001 STUDY SHEET FOR FINAL EXAM The FINAL EXAM WILL TAKE PLACE ON TUESDAY, DECEMBER 17th CHAPTERS 10, 13, 14, 15, 16, 17,and 18 PLEASE BRING \#2 PENCILS TO THE EXAM This Study Sheet will provide Terms and Notes that you need to study for the FINAL EXAM. The information was provided to you in both class discussions and in homework assignments. The information provided is an outline for the test; you need to UNDERSTAND WHAT EACH TERM MEANS; There will be 50 multiple Choice Questions for the Final Exam. PLEASE REVIEW THE FOLLOWING TERMS: Psychological Contracts (Inducements and Contributions); Personality; The Big Five Personality Traits (Agreeableness, Conscientiousness; Negative Emotionality; Extroversion; and Openness); Myers Briggs (Extroversion vs Introversion, Sensing s Intuition, Thinking vs Feeling, Judging vs Perceiving); Locus of Control (Internal and External); Self efficacy; Authoritarianism; sssssssssssssssssssssssssssssssssssssssssssssssssssMachiavellianism; Self Esteem; and Risk Propensity; Cognitive Dissonance; Job Satisfaction and Dissatisfaction; Organizational Commitment; Mood; Selective Perception; Stereotyping; Stress; Stressor; Causes of Stress (Task Demand, Physical Demands, Role Demands, Interpersonal Demands); Consequences of Stress (Behavioral, Psychological, Medical, Burnout, etc,); Negative and Positive Affectivity; Managing Stress; Performance Behaviors; Workplace Behavior; Turnover; Absenteeism; Traditional and Human Relations approaches to motivation; Maslow's Hierarchy of Needs (review the different levels and what each means); Expectancy Theory; Equity Theory; Reinforcement Theory (Positive Reinforcement; Avoidance; Punishment, Extinction); Empowerment; Job Sharing; Telecommuting; Flexible Work Schedules; Compressed Work Schedules; Merit Pay; Participation; Leadership; Powers of Leaders (Legitimate, Reward, Coercive, Referent, and Expert); a Job Centered Leader; an Employee Centered Leader; Least Preferred Coworker; Situational Approaches to Leadership; Task Oriented Leaders; Fiedler's Beliefs about Leadership; Path Goal Theory (Directive; Supportive, Participative, and Achievement Oriented Leaders); Vroom's Model of Leadership; Substitutes for Leadership; Charismatic Leadership; Transformational Leadership; Strategic Leadership; Cross Cultural Leadership; and Ethical Leadership; Communication Process (Messenger, Encoding; Decoding; Receiver; Feedback; and Noise); Oral and Written Communication; Upward and Downward Communication; Horizontal Communication; Grapevine; Electronic Communication; Management by Wandering Around; Non Verbal Communication; Images and Settings; Body Language; Barriers to Communication (Poor Listening Skills, Lack of Credibility, Reluctance to Communicate, Semantics, Status of Power Distances, Overload, Language Differences); Groups (functional, task, informal, interest); Why People Join Groups (Group Activities; Group Goals; Need Satisfaction; Instrumental Benefits and Interpersonal Attraction); Stages of Group Development (forming, storming, norming, performing and adjourning; Role Ambiguity; Inter role Conflict; Intra role Conflict; Intra sender Conflict; Person Role Conflict; role overload; Norms; Control; Financial Statements; Operations Control; Implementing Control Process; Standards; Preliminary Control; Screening Control; Post Action Control; Conflict; Manufacturing; Service; Retail; and Wholesale; Plant Layouts (Product, process, Fixed Position and Cellular)) Automation; Total Quality Management; and Information Technology.