Policies Outline PDF

Policies ======== FR-A-101 Disciplinary Guidelines - Responsible for ensuring objectivity, fairness, and equity while managing the personnel they command... Each supervisor. - Fire Rescue personnel are expected to adhere to... policies, SOGs, protocols, and memo's. - Form that all...

Policies ======== FR-A-101 Disciplinary Guidelines - Responsible for ensuring objectivity, fairness, and equity while managing the personnel they command... Each supervisor. - Fire Rescue personnel are expected to adhere to... policies, SOGs, protocols, and memo's. - Form that all disciplinary actions shall be documented on... Acknowledgement of Violation of Rule and Regulations form. - When one disciplinary action of an offense within the same alphabetical grouping or if the employee has received two previous disciplinary actions in different alphabetical groupings... Cumulative Discipline. - Order of discipline administered... after written reprimand- 1-3 shifts off, 5 shifts off to dismissal, dismissal. - Time frame from the date of a warning or written reprimand where the action shall no longer be used on the basis for cumulative disciplinary action... 12 months. - Suspensions shall stand for... 24 months. - "I" category discipline not included in Cumulative Discipline calculations when combined with other alphabetical groupings. - Supervisors disciplined for any offense which would normally receive suspension may, in lieu of, be... demoted. - 24 hour shift on days is converted to... two 8-hour days. - Supervisory ranks that can provide discipline... warnings and written reprimands: all ranks, recommended suspension or suspend: BC for 1-day suspension/ more than 1-day DC or higher, Recommended demotion or dismissal: DC/ Civilian Manager or Higher Rank, Dismissal or Demotion: Fire Rescue Administrator. FR-A-102 Firefighter Bill of Rights - Fact finding meeting between supervisor/ management and firefighter to discuss allegations, mediate a complaint, and determine if a formal investigation is required... [Informal Inquiry]. - The process of investigation during which the questioning of a firefighter is conducted for the purpose of gathering evidence of misconduct... [Formal Investigation.] - Non-judicial hearing which may result in the recommendation, approval or order of disciplinary action or discharge... [Administrative Proceeding.] - The questioning of firefighter by FR in connection with a Formal Investigation or Administrative Proceeding, excluding arbitration... [Interrogation.] - Informal Inquiry is not an interrogation, FF must be informed when under investigation. - Sent to a FF informing them on an interview to be scheduled relative to an incident in which the SHALL NOT receive discipline... [Notice of Interview.] - Sent to a FF informing them on an interview to be scheduled relative to an incident in which the MAY receive discipline... [Notice of Formal Investigation,] - Consulted when conditions exist for an investigation or interrogation... Administrative Services Division. - Admin Services responsible for investigating matters that may... result in loss of pay, litigation, or politically sensitive. - Shall be sent to FF's within 10-days of FD knowledge of an incident... Notice of Formal Investigation. - FF shall be informed... Investigating Officer, interrogators, all persons that shall be present during interrogation. - May be sent to potential witnesses... Notice of Interview. - Interrogations shall take place at... facility where investigating officer is assigned or facility having jurisdiction over where the incident occurred. - Shall be at a reasonable time of day, preferably when the FF is on duty, unless immediate action is required. - Reasonable duration, with periods for rest and personal necessities. - May be taped for records, FF is entitled to a copy of the record without charge. FR-A-104 Employee Performance Review - List of annual and 12-month probationary period for Employee Performance Reviews forwarded to the employee's DC or Section Manager the beginning of every month. - All employee Performance Review forms located in "My Evaluations" on Target Solutions. - Responsible for ensuring completed and submitted on time... DC or Section Manager. - Defined as person directly overseeing the employee, responsible for all members at assigned fire station... Supervisor/ Operational Captain. - LT's shall be consulted for employee's they directly oversee. - Minimum of [3 goals] identified in the "Recommended Attainable Goals for Employee Next Rating Period" section. - Positive and negative feedback should be given throughout the year in accordance of policies... Professional development and Employee Development. - Employee signature required, does not necessarily imply they agree with review but rather that they received and reviewed it. - The Supervisor will then email the signed Employee Performance Review to the appropriate next-level supervisor utilizing the email function within the "My Evaluations" section of Target Solutions. - Supervisors shall not alter any Employee Performance Review after the employee reviews and signs it. - If employee feels supervisor incorrectly rated them, can take to the next level supervisor, however they may not change the rating. - Grievance may be filed but not taken to arbitration unless it involves a rating of unacceptable or needs improvement. - These rating's require complete documentation which shall be attached as well as a sub-sequent Special Employee Performance Review in 4 months, notification to Battalion Command Staff or supervisory staff and notification to payroll. - Once the Supervisor, employee, and the appropriate next-level supervisor have all signed the Employee Performance Review, it shall be considered complete and will remain in the employees file in "My Evaluations" on Target Solutions. - Permanent status bargaining unit personnel have annual Employee Performance Review on or before anniversary of hire or promotion, receive step on this date and if do not rate above unacceptable or needs improvement step rescinded, must payback in time frame it was received, and does not receive until performance is improved above unacceptable. - Must work at least [4 months] to have a performance review for that year, if not done, will not receive annual step raise. - Once returned to work and works for 4-months, can receive employee performance review rating of "acceptable" and be retro paid step to the return to work date. - Utilized when employee does not correct an identified problem after counseling and/or disciplinary action... Special Employee Performance review. - Employee's unable to raise "needs improvement" or "unacceptable" rating in 4- months to an "acceptable" rating, may face loss of assignment or recommendation for termination. - Probationary firefighters receive reviews following... completion of recruit academy, 6 months continuous service, 8 months and 11 months. - Submitted to payroll two weeks prior to probation ending, after recommendation of supervisor for permanent status or termination. - Promotions, reviews should be done in [4 months] and conclude a recommendation of permanent status or extension of 2-month probation. - Annual reviews shall now be done on the anniversary date of employee's promotion. - If on Special assignment for 6 months or longer, Special Performance Review shall be completed by supervisor before returning to permanent position. FR-A-105 Employee Development - A non-disciplinary form utilized to document negative Fire Rescue personnel performance as a method of coaching and counseling... [Employee Development Form (EDF).] - A form utilized to document positive Fire Rescue personnel performance as method of commending... [Letter of Commendation. ] - EDF or Commendation can be initiated by... any supervisor. - Located in "My Evaluations" on Target Solutions. - Shall be reviewed with employee, including method to improve job performance or suggestions for future projects and/or advancements. - Shall be signed by receiving personnel in Target Solutions to be completed. - EDF is not the first step in progressive discipline and not for identifying an infraction or breaking of a Fire Rescue rule or regulation. FR-A-106 Customer Complaints and Inquiries - Request from a customer for information... [Inquiry]. - An expression from a customer of dissatisfaction in FD services... [Complaint.] Upon notification of the complaint, the affected customer must be contacted by the DC/ Supervisor within... [1 business day.] - After contacting complainant, DC may feel customer is satisfied or matter does not rise to full application of this policy and may be resolved by informing, coaching, counseling, or educating personnel involved. - Final Customer complaint file should be submitted on the Fire Rescue Intranet within... [30 days.] - Central clearing house for all customer inquiries and comments from the public... Ops division in conjunction with Admin Services. - Customer Inquiries shall be documented and tracked on the... Customer Complaint Form on the intranet. - Do not require a Customer Complaint Check list for inquiries. - Customer Complaint Forms can be initiated by... LT or higher. - The initiating officer shall attempt to contact the DC/ supervisor verbally. - IF DC is unavailable, BC. - DC shall contact the Administration secretary or the FOO to obtain a... [Customer Complaint Tracking Number. ] - If the resolution at the Battalion level, the District Chief may designate a member of Battalion staff to pursue the appropriate level of follow up. - If not, Battalion staff should conduct a fact-finding review with all persons involved. - Serves as a guide to the fact-finding officer and as a cover sheet for the final Customer Complaint file... Customer Complaint Checklist. - Serves as a procedural document to guide the process along and be used as a reference... [Customer Complaint & Inquiry Field Operating Guide.] - All dates, times, and methods of contact that were used to communicate with the customer shall be documented. - Fact-finding officer shall obtain written statements from personnel that were directly in contact with the complainants when... article is damaged due to negligence, poor treatment, FD decisions did not align with the customer's wishes, or deemed relevant by fact-finding officer. - If it's believed disciplinary action may result from the matter, DC shall be consulted and FF Bill of Rights followed. - If corrective measures do not involve discipline, counseling and corrective measures shall be documented as outlined in Professional Development or Employee Development. - DC shall ensure customer is contacted and advised of the outcome of the matter and any action taken, this conversation shall be documented in the Customer complaint Form. - All documents shall be uploaded and status changed from "open" to "submitted." - DC shall determine the disposition and assign it to the next level supervisor for review. - Sent to the Assistant Chief and Fire Rescue Administrator for review. - Complaints or inquires involving fire code issues shall be handled by... Community Risk Reduction with notification to appropriate DC and/or BC. - Comm Center customer complaints handled by... Comm Center Supervisor. - Completed and closed customer complaints can be reviewed at regular intervals by a customer service review team for quality, data collection and identifying educational opportunities. FR-A-107 Discrimination Harassment and Retaliation - Responsibility to insure that PBC is in compliance with all applicable anti-discrimination statues... BOCC. - Harassment policy should be included in annual training for all... FR supervisors in bargaining unit. - On or off duty, employees are prohibited from disseminating content that is inconsistent with the duties, conduct, and responsibilities of Fire Rescue employee including content that could be reasonably interpreted as having an adverse effect upon FD morale, discipline, operations, safety of staff, or perception of the public. - Responsibility of [all FR Personnel] to bring any evidence of discrimination, sexual harassment, retaliation, or hostile work environment to the attention of their [immediate supervisor] of immediate investigation and action. - [Supervisor's responsibility] to act promptly to eliminate any discrimination that exists in the area within their supervision. - Actions that can be taken by an immediate supervisor... assuring inappropriate behavior is stopped, speaking directly to persons involved in the incident, documenting the incident (logbook, memo, etc.), issuing a counseling form. - Consult with the next level supervisor for such actions... developing a record of discriminatory activity, issuing discipline, consulting with PBCFR IA to determine if corrective or disciplinary action is warranted. - IA will coordinate the investigation with... Diversity and Development section of HR. - Unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature shall constitute sexual harassment when... - Submission to such conduct is either explicitly or implicitly a term or condition of an individual's employment, or - Submission to or rejection of such conduct is used as the basis for employment decisions affecting that individual, or - Such conduct has the purpose or effect of reasonably interfering with an individual's work performance, or of creating an intimidating, hostile or offensive environment for working. - Fire Rescue strongly discourages sexual relationships between supervisor and subordinate because even when mutual consent, there is still a potential for... abuse of power. - Fire Rescue Personnel who believe they have been discriminated, sexually harassed or retaliated against may file a complaint with... FD IA, Diversity and Development section of HR, Florida Commission on Human Relations, US EEOC, or PBC Office of Equal Opportunity. - Complaints filed to Florida Commission on Human Relations must be made within... 365 days from date of discriminatory action. - Charges filed with EEOC of PBC Office of Equal Opportunity must be filled within... 300 days. FR-A-108 Workplace Violence Prevention and Response - Workplace violence is outlined in 5 parts: Prohibited weapons, Prohibited Behaviors, Identifiable Characteristics, Warning Signs, Response to act or threats of violence. - Prohibited weapons must refer to PBC Policy Weapons in Governmental Workplace for weapons on County Property. - Prohibited Behaviors are threats of violence against persons or property that are sever, offensive, threatening, or intimidating to alter employee conditions or to create a hostile, abusive, or intimidating work environment for any Fire Rescue Personnel or reservist. - Considered acts or threats of violence: - Hitting, kicking, punching, slapping, shoving. - Threatening harm to individual or family, friends, associated or damage their property. - Intentional destruction or threat of destruction or property owned, operated or controlled by Fire Rescue. - Harassing or threatening telephone calls, letters or other forms of written/electronic communication. - Use of foul language directed at another person in a threatening or hostile manner. - Intimidating or attempting to coerce a Fire Rescue personnel to do wrongful acts. - Harassing surveillance or stalking. - Identifiable Characteristics: 35-50 y/o male, prefers own company, fascination with weapons, few outside interests, equated job to self-esteem, history of interpersonal conflict, sense of being entitled like owed a debt, extreme views/ paranoid behavior/ difficulty accepting criticism, stress such as health or family trouble, unwelcome comments or behaviors at work related to sex or violence, perceived danger of discipline, layoff, or other negative event at work. - As the number of characteristics increase, supervisors should maintain a high level of awareness for below warning signs. - Warning signs: threats to self or others, inappropriate anger and rage, despondence, persistent and exaggerated perceptions of injustice, erratic behavior, violence against family member, obsessive harassment and stalking, paranoia and delusions, substance abuse. - Any personnel observing these warning signs of a Fire Rescue member should report to the next level supervisor and continued until reaching minimum level of Deputy Chief. - Non-imminent threat or danger. - If it is a supervisor conducting such behavior, reported to next level supervisor above them. - Immediately forwarded to minimum level Deputy Chief and shall include notifications to the IA Officer and Union officials. - Member may be relieved of duty pending investigation and access to all fire rescue facilities restricted. - If employee is leaving station or already off duty, Law Enforcement shall be notified to go to their home or last known location to make an evaluation and act accordingly. - Following actions taken: swipe card deactivated, Notice of Formal Investigation (NOFI) access to staffing software and e-mail restricted, mandatory EAP referral. - When returning back to full duty, EMS Captain or BC assigned to run calls with employee to determine "fit for duty" and that conduct is becoming of Fire Rescue employee. - Imminent Threat or Danger: immediately make 911 call and secondly and when safe to do so notify FOO or communications center. - FOO will make chain-of-command supervisory notifications to EMS, BC, DC, Division, and appropriate Deputy, then notifications to IA and Union officials. - Actions taken: work with LE and unified command, provide information to employees on what to do if they go to the workplace, "lock-down" based on threat assessment and routine police patrol of fire stations and work locations, target victims identified to LE and address flagged for patrols, targeted work locations have personnel relocated, accused relieved of duty and all other "Non-Imminent" items followed from above. FR-A-109 Reportable Event - Two Categories for reportable events... Immediately Reportable Event (IRE) and Delayed Reportable Event (DRE). - IRE examples... action or inaction caused harm to citizen, pt, or FD personnel; equipment failure that caused harm; on-duty event that is illegal, unethical or immoral or any accusation thereof; any event having potential for litigation against FD; and any event that is or has potential to be political. - Must notify supervisor ASAP without compromising the safety of FD personnel, pt or the public. - By phone or face-to-face to not cause delay and forwarded up the chain of command to the BC (If supervisors unavailable, including BC, contact the FOO for closest available BC). - BC may place the unit OOS and may remain at the incident unless concern for safety. - Leave all items as undisturbed as practical until the IRE is investigated and pictures can be taken. - Preliminary investigation of the IRE site and personnel done by... BC. - Statement from... personnel, witnesses, if applicable harmed person (document contact information). - By end of shift, BC shall contact preferably by phone of face-to-face DC and e-mail materials from investigation. - DC shall deliver to the Division Chief of Operations as soon as possible during normal business hours. - Upon completion of BC IRE form on SharePoint by the end of shift, automatically shared with Div. Chief of Ops, DC's, IA Officer, Litigation Officer, EMS and Fire CQI's, and the Safety Committee. - Div of Ops will initiate meeting with Deputy of Ops and involved supervisory staff to ascertain the need for further investigation such as... additional investigation, Formal Investigation, CQI Analysis, safety Committee investigation, criminal investigation or required notifications to the State EMS Office. - DRE treated the same as IRE with the exception that... BC will use discretion for on-scene investigation, DC notification by e-mail and person reporting the event shall complete the DRE form on SharePoint by the end of shift. FR-A-201 Professional Appearance Standards - Has the sole right to determine whether or not FD personnel has met the professional appearance standard, and shall have the right to direct personnel to correct problems with their appearance at the time of discovery by a supervisor... Management. - Personnel who disagree with this directive may apply to the... Appearance Board for final review. - Hair shall present a professional appearance and in no case interfere with... proper fit of SCBA / PPE. - Front not extending pass eyebrow's, side hair only covering above center of ear canal, back of head may not extend passed the collar, no designs/ sculptures or writing permitted, natural colors of human hair., with hat cannot protrude in an outward manner, males no pony tails, females secure as to not impede operational activity. - No facial hair shall touch or be between face and face piece seal of respirator or SCBA. - Sideburns uniform from top to bottom and neatly trimmed, not excessively bushy or be passed the earlobe. - Beards, goatees and lip beards are prohibited for uniformed personnel except support services. - Mustaches may be worn if... neatly trimmed, not bushy and un-kept, does not grow resembling a beard or onto the jawline, allows natural contour of the upper lip not to extend to the point where the respirator is. - Fingernails may not compromise integrity of protective gloves or extend... ¼" beyond end of finger. - Cologne and scents sparingly and not to... be offensive to other personnel and the public or cause adverse effects in patients. - Body ornament shall not be visible or exposed. - Jewelry shall be secured under normal articles of clothing. - Should be avoided because of hazards such as... heat collection, electrical conduction and snagging. - Earrings shall not be worn by personnel while on duty or in Class A uniform. - May be worn by admin staff, only 1 and not to exceed ¼". - No plugs or expanded earlobes. - New tattoos after the 10/1/2011 policy are strictly prohibited. - Each individual has the [privilege] to wear the uniform and should do so in such a manner that displays [professionalism. ] - The Urban Search and Rescue Team may wear approved team T-shirt when participating in approved team training or when on deployment. - Individualized Battalion logos for T-shirts may be approved by the [Deputy Chief of Operations] to wear while [working out] but shall be limited to a design of [4 ½" on upper left chest. ] - Unit personnel shall all be in the same uniform. - Must have minimum Class C while on duty. - Shirts must be tucked in... at all times. - Shoes and boots shall be black, clean and shined at all times, zipped with pants not bloused in the boots. - Wearing of jumpsuits allowed after... [1600. ] - Zipper no lower than... top of chest pockets. - Knit caps permitted for cold weather when temp is below... [55 degrees.] - Collar brass shall be displayed in accordance with... Fire Rescue's Pride and Protocol Uniform Essentials. - Nameplate worn on center above right pocket with no more than 1/8" gap from bottom of nameplate and top of shirt pocket seam. - Looking disheveled, may be approached by supervisor or ranking officer and asked to improve professional appearance. - Expected to comply at the time of the request. - Receive an EDF. - Failure to comply, BC or DC may relieve them of duty. - Affected Firefighter may request photographs be taken for the purposes of presenting their case to the Professional Appearance Board. - Request for appeal to the supervisor for Appearance Board must be made prior to the completion of the shift the personnel were notified to improve their appearance. - Appearance Board consists of three personnel, 1 from Fire Chief, 1 from 2928, and third from mutually agreed by the two other reps. - All appeals shall be heard in a... reasonable time of the written request. - Professional Appearance Board shall be the sole authority to determine whether or not an individual's personal appearance is acceptable or not. - Does not apply to uniforms, Fire Rescue has ultimate say in uniform discretion. FR-A-206 Reporting Absence from Duty - Report to duty in uniform, scheduled station, gear on proper truck prior to 0730. - Recruit academy, 0730 unless otherwise directed by Training and Safety Division. - Training and Safety division 0800 hrs for 40-hour work week and may alter report time and/or hours in order to accommodate scheduled training functions occurring that day. - Admin 0800-1700 may elect alternate schedule, varying starting and ending times, but must be reasonable and adhering to industry standards. - Require immediate supervisor's approval. - Failure to report an absence within identified time limits either reporting to duty late or AWOL. - Absence from duty may include... approved sick leave, approved funeral leave or requested emergency leave. - Report of absence should be done at least [30 minutes] prior to shift on staffing system or calling the FOO. - If FOO is not available, leave message on voicemail with\... name, Battalion/assignment, reason for absence, and name of supervisor. - Aviation battalion should notify the on0duty ARFF Captain by 0700 hrs. - Special Event, notify FOO 2 hours before schooled start. - FOO will notify Special Events Coordinator and is their responsibility to fill the position. - Recruit academy report absence to Training and Safety Personnel. - Day's personnel report absence no later than 30 minutes after designated start time to supervisor/ section manager. - Bargaining unit personnel, for approval of Emergency leave, must speak directly to... DC. - If DC not available, FOO can be called. - Emergency leave 6 hours or less, personnel must speak directly to... BC, BC will contact DC for approval. - 24-hour shift members AWOL if failure to... notify lateness/ absence, report by 0800, unauthorized absences or extensive travel time between work stations. - All other personnel, failure to report within 30 minutes of designated start time. FR-A-404 Use of Social Media - This policy applies to all Palm Beach County Fire Rescue personnel and reservists, whether their social networking activity is conducted in or outside the workplace, while on or off duty, anonymously, or through the use of pseudonyms. - Harassment: The systematic or continued unwelcome actions of one party or group intended to demean, threaten, intimidate, or alarm another party or group. - Protected concerted activity: Employees acting for mutual aid and protection regarding their terms, pay, or working conditions of employment. - Public Information Office and staff assigned by the Deputy Chief of Administration shall help promote authorized social media accounts. - Employees are prohibited from accessing social media for personal purposes through County technology systems. - Personnel are cautioned against posting or displaying information containing Department logos, uniforms, vehicles or facilities, if the associated content or context reflects poorly on the Department, or the community's perception of the Department. - Personnel are cautioned not to display or post personal photographs, videos, images, or provide similar means of personal recognition as a firefighter, fire officer, or employee of PBCFR, if the associated content or context reflects poorly on the Department or the community's perception of the Department. - Failure to comply with this Use of Social Media PPM may result in discipline up to and including termination. - Fire Rescue personnel are strongly encouraged to use caution and seek the guidance of their supervisors regarding any posting that may be prohibited pursuant to this PPM. FR-B-101 Investigator Call Out - Violation of any federal, state, local, statue, law, ordinance, rule or regulation... [Crime-Related]. - Any incident or event where either a civilian, employee or FF of FD may or may not require transport to a medical health facility and has no signs of life or have been declared as deceased... [Loss of Life.] - Any incident or event where either a civilian, employee or FF od FD may or may not require transport to a medical health facility and has incurred an injury at any location as a result of a fire or burn and requires any type of medical treatment... [Casualty.] - Any incident or event in which a person under 18 has a direct involvement in the ignition of the incident or event, may or may not include physically being present at the location or by any eyewitness identification... [Juvenile-Related Incident.] - Any device that relies on the exothermic reaction of an explosive material to provide a violent release of energy, any improvised incendiary device commonly referred to as a Molotov Cocktail, any fireworks, pyrotechnic devices, or flame effect... [Explosive Devices. ] - IC call-out of Investigator when there has been a fire or explosion incident or event meeting this criteria: - Evidence of crime-related or foul play regardless of dollar value. - Loss of life/injury (injury includes ALS treatment or transport). - FF Loss of Life or Injury (ensemble collected by LODD team and kept in PBCFR Evidence Room). - This investigator call out requires response of 2 investigators. - Accidental Fires with substantial monetary loss or structural damage. - Loss exceeding \$70,000 or 20% of structure (does not include water/ smoke damage). - Juvenile Related Incidents (if direct involvement unknown, contact investigator and they will determine response). - Explosion device/ explosion (less than \$70,000 or 20% of structure, call investigator and they will determine response). - All other circumstances... cause unable to be determined by crews, any sprinkler or fire suppression activation when the circumstances for activation are for anything other than accidental causes or potential for high value loss, any overcrowding/ potential for high value loss or potential loss of life exists, and if IC determines significant life safety issue exists. - Investigator request from IC through the Alarm Office, along with PD having jurisdiction (not to assist with investigation but securing scene or crowd control) any time investigator is requested. - FD unit must stay on scene until investigator arrives to maintain scene custody. FR-B-105 Recreational, Ceremonial and other Non-Permit Fires - Ceremonial fires are bonfires and fires for religious purposes. - Recreational fires are campfires, cooking fires, or fires for warmth. - Backyard fires with the intent to dispose of yard debris is not permitted in jurisdiction of PBCFR. - Not required to have a permit or letter of approval... Recreational fires. - Need an approval letter form the Fire Marshal's Office... Ceremonial fires. - Requires detailed site map and standoff distances, when approved, persons must contact the area fire station to verify if burning is permitted that day. - Residential back yard burns allowed if in 'off the shelf" device or fire pit meeting requirements set forth by the Fire Marshal. - Criteria: - Recreational no larger than 36" in diameter, Ceremonial dictated by permit but no higher than 30', cooking pits need approved by fire marshal, can only burn untreated wood, must be attended all the time, means of extinguishment available, fully extinguished, undue fire hazards or excessive smoke, no combustible liquids within 50', minimum 50; from structures/ vegetation/ paved public roadways. - Discretion of the DC or BS a unit may be required to stand-by on the scene during such events. - If fires do not meet the criteria, must alter to meet criteria or be extinguished. - Persons repeatedly in violation will receive Notice of Violation and forwarded to Fire Marshal's Office E-mail. - No burns permitted during a county wide burn ban issued by FD or Division of Forestry due to dry conditions and/or elevated fire danger. FR-B-106 Life Safety Systems Activation Notifications - Life safety systems... Hood suppression system, fire sprinkler system, fire alarm and detection systems, halon and foam systems. - If life safety system is legitimately activated (not accidentally), the Fire Marshal's office shall be notified by e-mail to. - Notification to Fire Marshal's office with early and pertinent info regarding the activation and allow for the system to be placed back in service quickly to provide customers with a safe environment to work and live. - All information below and incident number should be included in the e-mail. - Pertinent info... address and location, date and time of incident, contact name and number, what activated and its location, system back in service prior to leaving scene, Lt or Captains next scheduled shift date, station assigned to and contact information. - Fire Marshal's office will assign an inspector to investigate circumstance behind the activation and minimize repeated incidents. - Repeated false fire alarm activations see FR-F-303 False Alarm Billing. FR-F-101 Gifts/ Donations - County policy does not allow the active solicitation of donations by employee's in a manner which could be construed as being coercive or a conflict of interest. - The transfer or the promise of anything tangible, having a monetary value, whether in the form of money, tickets, loans, services, hospitality without adequate and lawful consideration... gift. - Acceptance of gifts, in any type, form or amount by an individual is... strictly prohibited and shall be returned. - Generally specify the use of their donation for the improvement of the quality of life by recipients of the services or enhancement of the operations... Donors. - Should be notified of all donations and a thank you letter prepared by the administrative secretary... Fire Rescue Administrator. - All donations should be check or money order payable to BOCC and surrendered to appropriate BC immediately, forwarded to DC who will submit to Finance Division for deposit and recorded in the Fire Rescue Donation Summary. - Gift cards are considered cash equivalent and will be logged in county's financial system and balanced in the budget for donation revenue GIFT. - Donations of items other than checks, money orders or gift cards (i.e. fitness equipment, appliances, gas grills, furniture, televisions etc.) may be accepted by the... station captain. - Notify BC of donor, make, model, serial number and approx. value. - This info forwarded to the DC and sent to Administration Secretary. - All donations, unless specified by the donor, will be used to enhance station living conditions. - Donated funds located in Battalion budget, year donated, and req's must state "paid by donated funds" on front of req. FR-H-301 Use of Sick Leave - Employees may use sick leave on an hour for hour basis, in quarter hour increments. - Following reasons for sick-time... incapacitation due to illness or injury, attendance jeopardizes the health of co-workers being contagious, prescribed medical treatment that falls on work days, care for immediate family member living with employee and rendering medically related assistance, hospitalization of family member, and 40-hour personnel regular appointments. - Return to work from sick leave can occur by... approval through the FOO, only one time during a shift, and notify the FOO to receive assignment. - FOO shall notify the BC/ Supervisor. - If at work and need to use Sick Leave... notify the BC/ Supervisor for appropriate approval. - If a bargaining unit employee is found to be too ill or sick to work, can be sent home via the... BC/ supervisor and docked sick leave hours. - Employees must ensure sick leave noted in Telestaff. - If done after the fact, must fill out a... Employee Leave Request form and send to immediate supervisor. - 24 hour personnel are allotted... 120 hrs Nov. 1. - Sick leave transfer must be filled out prior to 10/1 to payroll e-mail. - Div and Deputy Chiefs allotted 104 hours. - Sick occurrence based on working less than 12- hours or multiple less than 12 hours accumulating to 12 hours. - Based on a continuous 12-month period not calendar year or fiscal year. - Responsibility of BC/Supervisor to, in writing, notify employee having reached each level of disincentive as well as DC. - Responsibility of DC to notify the Wellness Coordinator when an employee reaches the level for EAP Referral. - Sick leave use not consistent with CBA and this policy (accepts outside employment) shall be denied sick leave and subject to discipline. - Must get clearance through OHC prior to return to work if... been out sick 3 consecutive shifts, 5 consecutive 8- hour days, received outpatient surgery or hospitalization (requires doctors release). - Employee must notify BC clear to return to work, if not cleared by OHC, will remain on sick leave. - Holiday or weekend, BC MAY allow return to work if no longer sick (contagious) or without limitations but must receive clearance their next work day. - OHC shall send clearance to Wellness Coordinator who sends to DC and BC. - Serves as the sick leave board and monitors sick leave use and identifies Fire Rescue-wide trends and patterns... Wellness Steering Committee. - Employees wishing extended leave shall do so with accordance to CBA and Extended Leave FMLA. FR-H-302 Work Related Injuries/ Returning to Work - Supervisors shall accurately document each employee's ability to safely perform all work-related tasks on the... Employee Performance Review. - Failure to comply with reporting and documentation process may adversely affect... benefits for which the employee may be eligible. - All work-related injuries must be immediately reported by the employee to the supervisor. - All facts documented by supervisor on the... Employee Injury/Illness Report. - Must bring to the OHC. - Immediate supervisor shall obtain an Injury Tracking Number via SharePoint. - Payroll will confirm with Wellness Coordinator that employee was approved by OHC for worker comp and shall adjust any leave types entered incorrectly. - Documented on FDM under run number if... injury occurs on scene or responding to or from. - If involves PPE, BC secures and coordinates with Training and Safety division. - BC documents... Call type, task being performed, location and severity of injury, whether all appropriate PPE was worn, and possible causation factor. - Injury with no treatment, supervisor complete' s Employee Injury/Illness Report and sends to BC, reviews/signs/ sends to DC, and DC does same to Training. - Left work and recognizes on-duty injury... report to any PBCFR station and have supervisor complete Employee Injury/Illness Report, employee notify their BC, date of injury and injury report date reflected in document. - Minor injury with treatment... report to OHC and all forms completed by employee, supervisor and BC. - If OHC closed, can go to the ED or wait for OHC to open. - Serious injury... appropriate hospital, supervisor notify BC of whish hospital, FOO notifies DC. Deputy Chief, Wellness Coordinator and Risk Management. - Report to the OHC as soon as possible (within 48 hours is possible). - OHC shall assist the employee in filling out Department of Labor forms. - Firefighter safety and Health Section of Bureau of Fire Standard and Training requires notification if... one or more FF's hospitalized for more than 24 hours, LODD and serious injury related to equipment failure. - Employee's going to follow-ups must report to OHC after each visit with exception of PT. - Unable to work, to travel must be cleared by... OHC. - Payments of medical bills and other types of workers comp benefits administered through the... Workers' Compensation section OF RM. - Can be reimbursed for mileage through mileage reimbursement form submitted to BC. - OHC's job to determine work related and eligible for workers comp. - Pre-existing work related injury occurs again off-duty and unable to report to work... report to work and then notify BC that they need evaluation at OHC or call BC that they are unable to work due to a work related injury and are going to OHC for evaluation. - Training division enters tracking information into database and analysis compiled quarterly and sent to wellness coordinator. - Training and wellness coordinator may use Employee Injury/Illness form to identify how employee was injured in order to successfully plan injury prevention. - OHC clearance to return to work same as sick time clearance. - Employee shall be required to complete medical exam and fitness assessment prior to returning to full duty from any injury or illness or leave greater than... 6 months. - Employees may be held two weeks or longer to complete Target Solutions. FR-H-401 EAP Procedure - FD recognizes that a wide range or personal circumstance can have an effect on an employee's job performance and that most times these can be successfully dealt with when... they are identified in an early stage. - Key to success with EAP is... early intervention and referral to an appropriate professional resource. - Primary concern of employee is... when job performance is adversely affected. - Preferred method for employees to acquire assistance who have circumstance's affecting their well-being, attendance, or job performance... Self-Referral. - Either noticed by employee or behavioral problem is noted by another individual who is concerned about the employee and suggest that seeking professional assistance may be beneficial. - May contact the EAP coordinator or wellness coordinator if they have questions related to EAP. - All counseling between EAP coordinator and individual is confidential. - All appointments should be scheduled during off duty time. - Refusal of EAP for Self-Referral shall not result in departmental action. - Recommendation for self-referral by supervisor shall be strictly based on behavioral changes affecting work. - Formal intervention between an employee and Fire Rescue when it is determined that an employee's job performance is adversely impacted... management referral. - Employees who agree do not give up their right to confidentiality. - Written report by the EAP Coordinator to the Fire Administrator stating the employee is attending counselling shall be required on a weekly basis. - Employee may be placed on a non-high risk position or on appropriate administrative leave. - Employee must complete the treatment plan, successful completion will result in EAP Coordinator, in writing, releasing employee to high-risk. - Management referral is initiated by... BC or above. - Statement for referral signed by employee. - Wellness coordinator notified and given name of person receiving referral and contact person. - Wellness faxes management referral to EAP Coordinator and contacts Deputy Ops. FR-M-201 Incident Reporting - Ensures that the incident report is documented in the appropriate incident reporting system... LT or Cpt. - Delegated employee shall complete to the most accurate information available at the time. - If incident after 0730, may receive OT to complete documentation, provided done in a timely manner and verified by cpt. - Completed as soon as possible after incident with person completing signing in appropriate field. - Fire incidents (100-173) shall have [incident narrative] entered. - Incident Narrative gives a comprehensive description of the entire incident and shall be completed by the individual with the most overall knowledge of the incident, in most cases IC but sometimes first-in on smaller incidents. - Delegated by the incident commander - Any unit on non-EMS incident shall be responsible for... "[Unit Narrative]. - Should describe the specific activities and assignments of that individual unit and the personnel assigned under them. - Investigator shall advise which areas can be left blank. - Before the end of shift, operational captain from first arriving shall be responsible for reviewing each report for completeness and correctness. - LT or Cpt shall not be the primary report author and review the report. - Writing unit narrative does not disqualify from reviewing the report. - BC is responsible for reviewing all fire incidents in their battalions. - Error needing corrected, BC email op cpt, op CPT Fix by next shift end, email BC that it is completed. - [CQI] reviews all fire incidents. - [Supervisor of Investigations] reviews all reports in which an investigator handled. - Hazmat incident sections handled by Special Ops on all incidents where they utilize expendable materials and/or utilize a third party contractor. - Report writing with accordance to Dispatch call type. - Medical Incidents (100-999) except medical alarm no patient. Any unit arriving on medical responsible for unit narrative in NFIRS if outside the scope to document in ePCR. - Anyone on scene may complete ePCR finalized and submitted consistent with the author's level of training and certification. - Privacy practices acknowledgement form signed by all pts not transported or refused transport. - MRN shall be obtained from all hospital facilities to which the pt was transported. - Every effort made to get pts social and insurance information. - Operational captain shall review all medical reports. - A casualty is either an injury, fatality or exposure. - Reserve injury... RESERVE1 for ID\#, PBCFR- first name, RESERVIST- last name and name added in the comments section. - Civilian casualty section for all civilians, cadets or LEO on working for FD. - Firefighter casualty section also requires an ePCR be completed. - Public assist (59) entered in appropriate NFIRS. - Minor signal 4's still require demographics of occupants entered into ePCR. - MCI Level 1 and 2, abbreviated medical report with Pt name, DOB, Phone number, brief narrative. - Level 3 or greater... Metag number, basic information obtained on scene, any medical care rendered. - Crews should make every attempt after to obtain any missing information. FR-O-201 Radio Communications - 800 MHz for primary communications - VHF for primary back-up system. - 800 MHz conventional repeater/simplex system as a secondary back-up. - 800 system utilizes 160 channels with 6 constantly monitored: Firemain, 2A, 3A, 4A, 5A, 13A. - Zone A: - 2A: Battalions 1, 2, 7, Tequesta, Gardens, North Palm. - 3A: Battalions 3, 9, 10. - 4A: Battalions 4, 5, and Delray. - 5A: West Palm, Riviera, Palm Beach Shores. - 7A-12A: incidents of IDLH. - 13A: Department of Airports for assigning Station 81 incidents at airport. - In Glades this channel used to monitor PBSO WR1 Alpha. - 14A and 15A: Fire Ground Simplex that are trunked and have limited range, not able to contact dispatch center not activate emergency button. - Zone B: 3B and 4B Recruits, 5B and 6B Training. - 7B Delray, 8B West Palm, 9B Gardens. - 10B-12B open to being assigned by comm center for training, special events, talk around, etc. - Zone C: Hospitals. - Zone D: Common Channels for Fire, LE, and EM. - Zone E: assigned to training, Support Services, Reservists, State Mutual aid. - Fleet monitored during maintenance hours. - 1E Fleet, 2E, Radio Shop, 3E supply, 4E training, 5E reservists. - Zone F repeaters. - Zone G: hospital expansion. - Zone H: 1-9H Martin County Mutual Aid, 10-14H TC-FR com, Treasure Coast Mutual Aid. - Zone I: 1-16 Broward Mutual Aid. - Zone J: 1 J main Jail, 2J Belle Glade Jail, 3J stockade, 5J-6J PBC Beach Patrol. - Zone K: 700MHz and 7 tac channels for future mutual aid. - Zone M: 1-6M Martin County Tac Channels, 7M Life Star, 8M Martin Memorial North, 9M Martin Memorial South - Zone S: PBSO - 1A, 1B, 16A and 16B programmed to be fire main by turning knob all the way left or right. - PBSO South Region 1 and Region 2 are PBSO encrypted radio channels for Battalion 5. - VHF utilized in accordance with Emergency Communication plan or as required. - VHF RPTR 1 East Coast stations and RPTR 2 Batt 7 only. - Burning Status: each morning, communication supervisor gets Class Day and drought index from Florida Forest Service and weather information from National Weather Service, posting documents on the Daily Ops Bulletin on the Intranet. - Dispatching to Emergency Incidents: The communications center shall operate in accordance with Fire Rescue policies, SOGs, and communication center policy manual. - Responsible for assigning Emergency response Vehicles to incident in accordance with dispatch protocols. - 3 alert tones shall precede emergency incident information to units "on-the-air" by locution. - Locution announces in the following format: Specific apparatus, station response area call is, situation as reported by called, reported location of incident, appropriate tac channel. - Receipt of Emergency Incident: On-the-air, acknowledged by going responding on appropriate tac channel. - "Responding" used when units responding to scene of an incident. - "Enroute" used when proceeding to non-emergency call such as public assist, location other than emergency scene such as hospital. - "On scene" arrived on incident, landing zone, or hospital. - Transport and Transport complete: to and at hospital. - Available: completed an incident and is adequately equipped to respond to another incident. - Status timeline requirements: Responding- 2 min, On Scene- 8 minutes, Available from hospital- 12 minutes. - Status reports: - On Air: either/or out of station, move up, en route training fuel supplies etc. - Available Out of Zone: via firemain for approval based on number of available units within geographic area. - Available In Zone, Available at Station \#, In-Service, In Quarters (either/or refers to both available), Out of Service. - Move Ups: status and activity of all units constantly monitored by Firemain Operator, FOO and/or Communicator Supervisor. - OOS Mechanical: all mechanical problems that require OOS during normal fleet hours refer to Vehicle Maintenance and report to Comm center via appropriate A zone tac channel or landline or via 1E or landline. - After fleet hours refer to vehicle maintenance, contact comm center and they call on-call mechanic. - After repairs completed, Fleet or unit personnel contact dispatch for in-service. - Captain log in log-book. - Out of zone maintain contact on 1A, if at a station do not need to monitor. - Code 10-24, used when Fire Rescue personnel are in a life threatening situation and in need of immediate LE assistance. - For PBSO encrypted channels, only used to listen for situational awareness and personnel shall have two radios on so can listen on police and maintain comms with Fire Rescue communications. - If IC can establish scene is secure by listening to PBSO channel they may act accordingly. - VHF: transmission on marine channel only authorized for units responding to marine emergency. - Radio zone Marine CG: 9, 16 and 22A monitored by CG, 65, 68, 71, 72, 78 and 81. FR-O-303 Vehicle Apparatus Safety - To operate FD automotive equipment, you must be... physically fit and have a safe driving record. - Drivers must comply with... all Florida State MV Laws, ordinances and regulations as well as all County rules and relevant DOT regulations. - Within [3 months] of obtaining driving privileges, all drivers must complete a... defensive driving course. - All drivers will complete an additional driving course every... 3 years. - Report all accidents immediately even if no apparent property damage or injuries. - Must report any suspension or revocation of Driver's License to supervisor by end of business day. - For safety, shall always be on during vehicle operation... head lights. - With the exception of single resources using a hands free device, no communication device usage while operating vehicle. - No circumstance when responding code 3. - MDT usage before driving and while stopped, all personnel must avoid unnecessary use of electronics devices while vehicle is in motion. - No circumstance where employee shall push or have to push a county vehicle, notify FOO who will contact Support Services. - Apparatus committee... Union, FD, Risk Management with Chairperson chosen by Deputy of Ops. - Open food and liquid containers not permitted in cab of emergency vehicle. - Where equipped, hearing protection worn with use of sirens. - Seats belts required unless interfering with patient care. - Backer shall be positioned on the... most appropriate side not in the direct path of the vehicle. - Radio shall also be utilized for verbal link. - At night, flashlight should be used in a manner that... allows the driver to see the spotter. - On non-emergency incidents, drivers shall comply with all posted... no parking signs. - Not on an emergency, trucks should not be... left while running. - Wheel chocks should be utilized when... left for extended periods in fixed location, on an incline, and while pumping. - Staff vehicles, if left running and must step away shall... apply parking break. - [¾ ton load capacity or greater] shall be equipped with minimum of... 2-28" cones. - Placed in front and rear when unattended. - Must be used for every emergency response but not for non-emergency use... emergency traffic control devices. - Emergency lights, sirens, and other warning devices only used per Emergency response and non-emergency response SOG, unauthorized use subject to disciplinary action. - Exemptions from traffic rules require exercising... Due Regard for safety of all persons and property. - Factors that must be taken into account when deciding whether the need to engage in emergency vehicle operation is "outweighed" by the potential risk(s) to the public if emergency operation is initiated... Reasonable Safety. - Based upon Type of Call, type of roadway, traffic, and weather, as well as any other factors which could impact on vehicle operation. - Speeds in excess of posted limits are authorized in emergency response so long as... responders and public are not endangered. - U-Turns on highways permitted for emergency response, for safety of personnel, only allowed if excessive travel to next exit/ county. - Accident... immediately notify FOO for OOS by dispatch supervisor, do not admit fault, do not off unsolicited answers to outside agencies, appropriate BC notified by FOO for investigation, and Accident Tracking Number obtained from intranet by BC for automatic notification to Risk Management, All Deputies/ Divisions/ Districts and Battalions. - FOO will notify Risk Management if injury requiring transport, extensive property damage by either party, disable vehicle requiring toe without simple repairs. - Drug test required if... Death, immediate injury treatment away from the scene, disabled vehicle requiring tow. - Precludes departure from the scene, could have been operated but would cause more damage, but does not include damage remedied temporarily at scene such as tire (even if no spare) or damage to lights, horns, or windshield wipers. - If BC is passenger in the accident, investigation goes to next highest supervisor. - BC investigation... ensure FOO is aware, Accident Tracking number, Vehicle accident/Incident (Crash) Report, photo incident, Driver statement and attached to crash report. - Forward to DC within 24 hours. - Determine if preventable/ non-preventable and either minimal, minor, major or severe. - Employee took every reasonable precaution to avoid accident... [non-preventable.] - An employee did not take every reasonable precaution to avoid accident... [preventable. ] - Single vehicle, minimal damage (less than \$100), would not have likely caused injury, low speed... [Minimal.] - Results from a violation of FL Law such as: speeding less than 15 mph over, following too closely, failure to yield, violation of traffic control device, violation of FD rules/regs, improper passing, signal, towing, backing, unattended vehicle, load dumping, spilling, not secure, vehicle exceeding weight, length, or height restrictions, striking fixed object with damage greater than \$100... [Minor.] - Speeds more than 15 mph over, reckless driving, careless driving, leaving the scene, driving with suspended license, passing a stopped school bus... [Major.] - Fleeing or eluding officer, death or serious injury, gross negligence... [Severe.] - If BC cannot decide the accident classification, determined by... Union, Training and Risk Management. - Points will be assessed to... preventable accidents based on classification with highest point value if more than one classification exists. - Minimal: 1, Minor: 2, Major: 4, Severe: 8. - Driver with more than 8 points in 18 months, suspended from driving until points are lower than 8 within an 18-month period. - DUI's are outside of FD point system. - Back up person and accident occurs, driver gets points and backer gets discipline for failure to perform. - If no backer, officer gets discipline for failure to perform. - BC's and DC's must complete... Accident Investigation Training offered by Risk Management. - Employee's receiving preventable accident with 2 or more points shall attend... Remedial Driver Training Class provided by risk management within 90 days. - If brought to Accident Review Board, 90 days from decision by board. - Failure to complete results in driving privileges provoked. - Preventable accidents may result in... disciplinary action, on a case by case basis and Division Chief informed by DC. - Created to verify that the accident classification was appropriate and may hear cases if the employee's Deputy Chief either disagrees with the classification or wants more in-depth investigation or at the Fire Rescue Administrators request... Accident Review Board (ARB). - ARB shall not here cases involving [minimal] accidents unless... points place driver at 8 in an 18-month period. - ARB request in writing to Deputy Chief within 15 calendar days of the accident classification notification and return to work. - DC shall recommend the hearing date. - Final date notified by Risk Management. - ARB serves only to report to the deputy chief, deputy chief determined discipline following the results. - If corrective plan required, responsibility of the BC to carry out effectiveness. - ARB consists of 8 members... Manager at Risk Management (non-voting), Safety Specialist at Risk Management, FD Safety Committee Rep, Training Division Rep, 2928 rep who is a driver operator, BC, DC and either FF/LT/Cpt. - No ARB members can work directly or supervise employee. - Minimum of 5 member at hearing with majority rule. - Chair can vote to break tie if even number. - In addition to ARB and employee involved, interested parties may attend according to Sunshine Laws - Floor only given to those called for testimony and/or recognized by the chair. - Failure of employee to show without written notification to Deputy Chief results in hearing without employee being present. FR-O-501 Daily Work Schedule for Operations - On duty hours are, at all times exclusively to be used for County business and the Operational Captain shall have the authority to direct the use of that time. - Op Cpt shall ensure all personal vehicles are parked in the approved parking spaces at all times when possible. - Daily briefing and pass down should be documented in station logbook daily. - Captain's first order of business should be to... ensure the units are rostered with assigned personnel. - Operational personnel are responsible for doing this at least once every shift... check e-mail and training log program. - FD business completed before any personal business, must get approval from immediate supervisor (Lt or Captain) prior to conducting any personal business. - Employee's follow chain of command and inform immediate supervisor of any request or issue speaking to a higher-ranking officer or outside the assigned division: unless issue is illegal, immoral, and unethical or an immediate life safety issue. - Captain is responsible for documenting essential information in log book... personnel and hours, daily unit staff assignment, accounting for pagers/ phones/ UIP's/ helmet shields, Inspection of vehicles and equipment, asset work orders and problems regarding vehicles/equipment/supplies/ building maintenance, work completed to maintain vehicles/equipment/ station by Support Services or outside Vendor, on duty training, delivery of equipment/ supplies, personnel injuries, vehicle accidents, inspections/ PIP, Pub Eds, visitors including command staff, vendors, support services, etc. - New page started each shift with all entries written in blue/black ink and entered in chronological order, without skipping lines. - Errors shall have a line placed through the error with initials. - Completed logbooks maintained at each battalion HQ in accordance with Record Management Program. - BC shall check periodically during station rounds to ensure compliance of this policy. - Exchange pagers, smartphones, hard keys, helmet shields, radios and controlled substances prior to being considered officially relieved. - All shall carry pagers, with them at all times, LT's and higher smartphones at all times. - Location of keys must be known. - If lost or stolen, employee must refer to Property Damage and Bodily Injury Reports. - Supervisors, DC's or higher ranking officers responsible for requesting a replacement key via ID Badge, Access Card, and Hard Key Procedural guide. - First order of business each morning shall be a thorough inspection of each emergency vehicle according to current checklist and vehicle, Equipment Inspection and Check-out. - Also includes checking fuels, fluids, vacuum, wash, wipe dry, cleaning door handles and cleaning windows inside and out. - Missing/broken equipment noted in station logbook and report to BC. - Vehicle maintenance problems documented in asset works and reported to Support Services Division. - A single unit from each station shall be allowed a single trip to the store to purchase meals or pick up meals at a restaurant. - Approved time and location by Captain as long as in response zone. - Unit may stop for meals returning from a call if approved by the BC. - Unless approved by DC, 24-hour shift personnel from operational units are not permitted to eat at a restaurant. - Personnel inside shall maintain contact with a crew member in the truck on the appropriate tac channel to maintain a state of readiness. - Crew member will proceed to the entrance if get a call. - Truck should be off when waiting. - To maintain a state of readiness, unnecessary move-ups for equipment shall be avoided by... deliveries via BC, EMS, or light duty personnel. - Move-up to another zone for coverage should occur in an efficient and timely manner to reduce unit availability in the zone. - PT is defined as stretching, calisthenics, weight training, jogging, riding stationary bike, and other fitness activities approved by Fire Rescue Exercise Physiologist. - Captain can approve PT time any part of the day after daily vehicle and equipment inspections. - Other facilities in zone may be utilized with approval of the DC. - Monitoring of 6A and having pagers at all times to ensure receipt of an alarm. - Captain shower assure Inspections and PIP's completed in the month they are assigned. - Every attempt should be made to schedule the inspection in advance to enable the building rep the opportunity to participate. - Sleeping is allowed 1800-0700 or at the BC discretion. - Outside of these times, one crew member must be awake and outside of bunk area to handle any matters that may arise. - Wake-up call is 0700 hrs. - Crews may watch television during the work week with approval of captain provided all assignments are complete. - Captain's responsibility to ensure crews arrive to training on time. - Op captain is responsible for ensuring all station training is documented in the FD training program. FR-O-502 Visitors in the Workplace - Authorized visitors provided the visitation does not interfere with work duties, and is free from distractions for daily operation of workplace. - Allowed in bay area, offices, day room, or public areas, at no time allowed in bunk rooms. - No visitors between 2100-0700 and limited to no more than 30 minutes for 24-hour shifts or 10 minutes for 8 hour personnel. - Special occasions like take your kid to work day must be preapproved by employee's supervisor. - Should Homeland Security Advisory system elevate National Threat Conditions, additional protective measures shall be implemented. - All visitors logged in station log book documenting name, business conducted, date and time of arrival and departure. - All vendors logged in and proper credentials by workers established. - If credentials cannot be produced, BC or DC notified immediately to assist proper verification. - Once verified, FD personnel should stay with workers if possible, until work is completed and work leaves. - Fire Rescue reception shall issue visitor badges after picture identification provided, given a numbered visitor badge, escorted by employee, escorted back to reception for log out and return of visitor badge. FR-O-504 Infants Left at Fire Stations - Surrender of infant newborn went into effect on... 7/1/2000. - Parent can bring an infant to a fire station or hospital so long as it is 24-hours, infant defined as... approximately 30 days old or less. - The parent has the absolute right to be anonymous, leave at any time, not be pursued or followed unless the parent seeks to reclaim the infant. - All stations must have signage for... "Safe Haven" - Law allows parent to regain custody from fire rescue unless... there are signs of physical abuse. - Suggested that when the infant is brought to the station... transported immediately to the appropriate hospital. - Most scenarios allow for recommending to parent to contact officials at the hospital to regain custody of the infant. - Radio reports and communications to the hospital shall be very generic and does not indicate the incident is a surrendered newborn situation to... keep parent confidentiality. - LE or DCF notification not required under the law unless...obvious signs of physical abuse. - Media, [PIO] shall be notified right away because they are trained on what [can and cannot be said.] - Medical information on the delivery should be requested by the mother via the... Safe Haven Medical Questionnaire. - Mother should be provided the... Surrendered Infant Help Card. - If abuse is suspected, instruct a member to quietly sneak away and notify LE to not alarm parents still present, abuse must be reported to... DCF 800-96ABUSE. - PIO or officer will notify "A Safe Haven for Newborns" asap. - Let hospital determine age if unsure if 30 days old or less instead of debating it on scene with parents. - On ePCR, baby shall be listed as\... Safe Haven. - Presumption that the parent who leaves their baby in accordance with "Safe Haven" law they are consenting to... termination of parental rights. - No FD liability as long as not acting negligently. - Surrendering of infant provides [implied consent] for any medical treatment. - Medicaid used for medical coverage of all Safe Haven cases. - All members should receive basic training and be familiar with this policy, free training available at SafeHavenfornewborns.com. FR-O-505 Safe Place - Agreement between FD and [Children's Home Society] to assist in safe refuge of teens ion crisis... [Project Safe Place.] - Each FD station, in a highly visible place shall have signage for... Safe Place. - At main entry way and provides a contact phone number in the even no one is at the station. - Captain will ensure Safe Place procedure sheet is maintained in a location where all employees have access. - LT and Cpt responsible for reviewing Safe Place procedures with personnel and new employees. - LT or Cpt responsible for ensuring the teen has a safe environment inside the station where they can wait for a Safe Place Representative. - Unit from station shall be placed OOS until a rep from... Safe Harbor Runaway Center arrives. - Lt or Cpt shall contact Safe Harbor Runaway at 561-868-4444 to inform a youth at their station. - Call back shall occur within 15 minutes with a name of the rep responding to pick up the youth. - Arrival shall occur within 45 minutes or inform FD of need for additional time. - Lt or Cpt shall ensure the teen only leaves with the approved and authorized rep from Safe Harbor Runaway Center. - Child followed by angry parent, LE should be called. - Parent has every legal right to take the child if calm and rational. - If FD is concerned for the safety of the child... get license plate and call LE for follow-up with the family. - Only time FD can stop a parent from taking the child is... abuse is suspected, the teen says they are being abused or abuse is witnessed. - At times, may need to keep the child and parent separate until LE arrives. - Project Safe Place is [voluntary], at any time the teen can decide to leave. - LE should be called if the teen was suicidal or homicidal. - Do not under any circumstances call the teen's parents. - If teen arrives stoned or drunk, call Safe Harbor Runaway Center for guidance with handling situation. - High but coherent, may be able to go to the shelter. - Hallucinating and out of control, may require LE and medical care, possible detox, this decision can be made by... Safe Harbor Runaway Rep. (This has never happened at a site). - Teens that tend to arrive are quitter kids and need extra effort to feel comfortable, provide something to eat or drink when they arrive if possible. FR-O-601 Care and Cleaning of FF PPE - NFPA's term for bunker gear... Structural Fire Fighting Ensemble - Department term Bunker Gear. - Proximity Fire Fighting Protective Ensembles: ARFF gear - The department utilizes Cairns and Lion gear which are not interchangeable and must be worn as a complete set. - Routine Inspections should be completed: upon issue, beginning of each shift, after use and as outlined in Routine Inspection policy. - Any personal decals on helmet approved first by Battalion Chief. - Damaged gear reported by DC or BC to logistics warehouse so that it can be repaired or replaced. - All personnel shall assure gear receives an Advanced Inspection and Cleaning by an Independent Service Provider (ISP). - Personnel assigned to stations with wildland apparatus shall be issued wildland gear to include Brush Jacket/ pants and Forestry helmet. - Apparatus also stalked with wildland gear to accommodate those not issued gear. - DC responsible for quantities and sizes assuring apparatus is stalked. - If bid out of station, BC responsible for collecting the gear and DC responsible for ensuring BC collects it. - On an annual basis operational captain assigned to each firefighter will inspect bunker gear per routine inspection procedures attachment B to this policy. - Inspection entered into compliance program. - Verification of serial numbers done at this time with discrepancies reported to Inventory and Stores Manager through chain of command. - Schedule for battalions conducting annual bunker gear inspection: August 3 and 10, September 9 and 7, October 4 and 5, November 1 and 2. - Care and cleaning of all components accomplished per attached label. Sewn-in-care or manufacturer instructions provided for each component. - Cleaning of bunker gear in compliance with NFPA 1851 Chapter 7. - Do not use chlorine bleach, detergents with chlorine additives, or fabric softeners. - Bunker gear damaged in cleaning process reported to firefighters immediate supervisor and up chain of command to BC. - BC shall report the damage to the safety gear warehouse for repair or replacement. - Operational Captains and above may call Training and Safety Facility Coordinator to arrange using extractors at HQ for bunker pants and coat washing only. - Must be trained in use and approved by Training and Safety Division. - Personnel with approved leather structural firefighting helmet must have a Personal Leather Helmet Affidavit on file authorizing us. - Must be submitted with rest of gear for annual advanced cleaning and inspection. - Bunker gear ISP schedules pickup and delivery at each fire station based on schedule developed by Inventory and Stores Manager. - Label attached to gear indicating name, battalion and shift. - Personally record serial number in approved training and safety compliance program. - Gear received within 36 hours from pick-up, does not apply to advanced cleaning in addition to the annual. - If at any point personnel do not have gear when reporting for duty, notify immediate supervisor and up the chain to BC for contact at logistics warehouse for loaner set. - If ISP determines non-serviceable gear the Safety Gear Warehouse shall be notified, with notification from them given to BC and coordination of new or loaner set to employee, ideally before start of next shift. - List of names with gear cleaned and total number of sets given to Battalion Chief or designee to verify total number of items and sign return receipt, then must be forwarded to Support Services Fiscal section for payment. - Inventory Stores Manager submits non-compliance list to Division Chief of Operations at end of annual cleaning cycle, make-up schedule and new non-compliance list sent again. - Bunker gear with biohazardous contamination bagged in red bio bag, marked, labeled with name/ location/ type of contamination. - Any bunker gear or SCBA exposed to CBRN retired immediately. - Bunker gear needing repair shall attach Fire Rescue Equipment Repair tag with name, battalion and deficiency requiring service. - Only personnel participating in field evaluation program authorized to use equipment or PPE other than approved Fire Rescue issued gear. - All gear retired 10 years from date of manufacture. - Radiant reflective shell of Proximity Fire Fighting Ensembles replaced max of 5 years from date of manufacture. - Retired gear not contaminated, defective or damaged and deemed in good condition, labeled "non-live fire only" may be utilized for Training not involving live fire, public education events and as determined by Fire Rescue. - Gear worn during serious injuries or fatalities immediately secured by IC. - IA notified to retireve gear, including SCBA, and maintain custody in secured location with controlled access for minimum 5 years. - Stored only in paper or cardboard containers to prevent further degradation or damage, not to use plastic or airtight containers. - Employee's gear lost or stolen, must ensure police report obtained and Property and Liability Accident Incident Report completed and turned over to support services division inventory and stores manager prior to being issued a new set. - Two options to reimburse county: check for entire amount to the BOCC or bi-weekly pay deduction for 3 months or 6 pay periods. - It's up to the employee to seek insurance claim. FR-O-901 Pre-Incident Planning - Program used to create two-dimensional drawings... SmartDraw. - Any fire alarm device or system or fire extinguishing device or system or combination thereof, that is designed and installed for detecting, controlling, or extinguishing a fire or otherwise alerting occupants, or the FD, or both, that a fire occurred (NFPA 1)... Fire Protection System. - A facility that is recommended by the Emergency Planning and Community Right to Know Act (EPCRA) to submit a tier II report to the State of Florida... Hazmat Facilities. - 302 of the EPCRA for Inhalation Hazards... High INHALATION Hazard Facilities. - Input and tracks company inspections program... MobileEyes. - A document developed for gathering general and detailed data that is used by responding personnel affectively managing emergencies for the protection of occupants, responding personnel and the environment... Pre-Incident Plans. - A structure with empty spaces that have not yet been classified with known tenant... Shell. - The actual physical surveying of a site... Site Survey. - Risk potential for high damage and/or loss of life... Target Hazards. - Proven method to increase operational efficiency, enhance FF safety, increase occupant survivability and reduce property loss... familiarity of structure prior to emergency. - Pre-Incident Plans and Company Inspections should be done together when possible. - Reporting email for Existing Inspections Staff Captain in CRRD is. - Pre-Incident plans shall be conducted on a... annual basis. - Pre-incident plans encompass... commercial/industrial/institutional buildings, residential buildings with common area such as a lobby/meeting room/card room or building has 5 or more units. - SmartDraw drawing for single building with multiple like buildings in a subdivision provided all... buildings 3 or more stories in height or have a fire protections system, all building characteristics are the same, all fire prevention related features are identical, and smardraw drawing is uploaded into PIP. - Prior to conducting a PIP, Lt of Cpt should: review previous PIP and contact building rep and make an appointment. - All buildings with a fire alarm system are required to maintain... building access with knox box. - During a [Site Survey] the knox shall be... opened and checked for operation, keys with in and that they are operational. - Building with elevators shall have the... elevator machine room inspected. - Main disconnects switches shall be identified and clearly labeled. - Hydrants on or near the site should be flowed and checked for operability. - After completion of a site survey, LT of Cpt shall... enter/update PIP in MobileEyes, enter or update site drawings in SmartDraw, save smart draw in Smart draw files folder (3 subfolders: Pre-Incident Drawings, Satellite Images, and Smart Draw pre-incident folder. - Saved as numerical followed by street name. - Smartdraw drawings should accurately reflect fire and life safety hazards. - Smartdraw drawings should include... all buildings on site, building dimensions, minimum of 2 streets, access road to the structure, all hydrants (if known document in drawing), dimensions between two closest hydrants and the building, North directional arrow on top right of page, light weight trusts marked (R, F, RF), text box with number of floors, Shut offs (electric, water, gas), FACP, knox box, FDC, Risers, Elevators, Stairs, OS&Y. - Updates each MDC and is an up to date and interactive program that stores information on a server... MobileEyes. - Only the appropriate CRRD personnel may delete PIP's or Company Inspections within Mobile Eyes. - If a PIP is accidently deleted, restart computer, if still deleted, contact appropriate CRRD contact. - All MobileEyes are back up on to a Mobile Eyes server... daily. - Responsible for ensuring all PIP's have been completed in the battalion by the end of each month... DC. - The BC shall ensure all PIP's are completed on the monthly schedule, ensure all CAD drawings are adequate/stored in Q drive/ in smart draw files with address for name, Review all PIPs for accuracy and commit them within MobileEyes by end of each month. - Lt or Cpt responsibilities for PIP's... site and post site survey in accordance with policy and PIP's completed according to schedule. - Shall determine the schedule for all PIPs for each month... MobileEyes Coordinator. - FOO Responsibilities... access electronic PIPs, have PIP's available for reference and review during incidents, FD access points, business names and occupancy types, type of building construction, fire protection systems, water supply type and location. - Responsibility of CRRD to... notify DC of substantial changes found during CRRD Fire Safety Inspection. - Any new construction meeting criteria of a PIP is the responsibility of [New Construction Plans Review Dept] to notify via e-mail appropriate DC and MobileEyes Coordinator. - ITS is responsible for... CAD integration, back up files on MDC's, updating and maintain MobileEyes. FR-S-101 Vehicle Maintenance Requests - All vehicle maintenance requests reported to Fleet Maintenance via AssetWorks as outlined in AssetWorks Service Request How to Guide. - Fleet Maintenance Normal Business Hours 0700-1800, after hours contact Communication Center for On-Call Technician. - If vehicle exhibits mechanical failure falling under criteria set in NFPA 1911 Standard for Inspection Maintenance Testing and Retirement of In0Service Emergency Vehicles, LT or Captain should immediately place unit OOS and phone BC directly to report. - If en route, immediately pulled over to safe location and shut down to avoid further damage. - No apparatus brought to Fleet Maintenance until scheduled for repair. - No apparatus worked on unless work order processed through Fleet Maintenance except emergency repairs. - AssetWorks User Manual found on Fire Rescue Intranet under Publications, Manuals. - Information entered into station log book on date reported and to whom problem reported. FR-S-104 Apparatus Tech Call-Out Procedures (After Hours) - If emergency vehicle must be taken OOS due to loss or failure of engine, transmission/ drive train, power take-off, fire pump or air/airbrake system, etc; LT or captain shall: immediately contact Communication center for on-call apparatus technician notification and enter in AssetWorks for repair. - Portable equipment that must be taken OOS due to loss or failure; LT or captain shall: confirm if spare available in Battalion and place in-service, enter in AssetWorks, place service tag on OOS equipment. - If not available in battalion, BC will determine critical need prior to calling out on call Apparatus Technician. - If vehicle still capable of responding but needs repair, BC shall determine if needed repairs affects operational capabilities or personnel safety. - Minor repairs needed: ancillary systems, bulbs, limited emergency beacons, convenience groups (air conditioning not in patient compartment), minor equipment, single control valve. - Entered in AssetWorks for later scheduled repair. - Significant Repairs: entire ancillary systems, entire emergency warning systems, tank-to-pump, etc - Portable equipment that functions but has limitations, work request in AssetWorks for repair and BC determine the need to use Battalion Reserve equipment. FR-T-101 Professional Development - [Battalion Command Staff] shall create a professional development plan to improve performance level and assure that general competencies are attained when... area of deficiency is identified. - Professional development is intended to... improve personnel performance. - Employee completing the Professional Development form should document the... specific job related area that needs improvement. - Form shall be sent to affected employee's BC and DC to assume responsibility of developing and tracking the employee's progress through the developmental process. - professional Development may include one or more... additional research in the questionable subject, reading with pre/post assessment of FD related material, attendance at training sessions, performance training and evaluations, attendance at courses provided by other vendors and others. - Employee and assigned Battalion Command Staff shall meet with employee's supervisor and DC to discuss continued progress. - Successful completion shall result in demonstration of acceptable job performance as described in the action plan on the Professional Development Form. - Should be forwarded to the compliance officer for inclusion in target solutions. - If with training and training staff, instructors are responsible for completing and forwarding to BC. - Maximum 18 shifts of professional development time shall be allotted, inadequate in that time, all related information shall be forwarded to the Division Chief of Training for further action. FR-T-201 Training - Fire rescue requires personnel to participate in training activities that are designed to... improve and enhance their knowledge, skills and abilities. - Responsibility of each person involved in every training exercise to ensure... the safety of themselves and others. - All personnel are expected to maintain a high level of preparedness through... regular training and individual study including: fire service changes and notifying supervisor of training needs. - FF's are responsible to participate in aggressive, safe and positive manner in all classroom and practical training. - Responsible for the coordination of all training ventures which pertain to fire rescue personnel... Training and Safety Division. - Makes every attempt to forecast the training needs of all personnel, regardless of assignment or job function. - Training Chief is responsible to ensure all FD training activities are current and consistent with applicable standards and practices. - Training and safety division is responsible for... providing identification of training needs, development and delivery of training programs, evaluation of training programs, and training records management. - Student to reimburse the county for registration cost if... cancelled after date specified or failure to successfully complete the class. - Enrolling in class you agree to the policy - Extenuating circumstances, appeal in writing to Division Chief of Training. - 30 days to reimburse the county for failed classes or classes not attended (must have C or higher) or will result in discipline. - Cannot register for any county classes if still outstanding. - Two or more failures to reimburse the county within 30 days of being notified of failed, cancelled, or incomplete class in 12-month period results in being ineligible to sign-up for prepaid classes for 12-months (can still do reimbursement). - If fail to reimburse in 30 days, payroll deduction in next check, if over \$500 its agreed amount can be deducted in two or more paychecks as determined on a case by case basis from the Division Chief of Training. - All class registration forms shall identify the cancellation process and amount of potential reimbursement. - Florida State Fire College grading scale... 100-93, 92-85, 84-78. - SharePoint has DSP's, Training Documents, online training sites, and recertification links. - 24-hour shift personnel can attend required training while on-duty according to following guidelines... recurrence training or additional training requirements shall be FD's responsibility, EMS/BC with approval from DC or higher ranking than themselves and coordinated with the FOO. - Training not allowed on duty... minimum requirements for a bid (exception of ARFF and newly assigned SPLOPS for SOCS) or EMS/BC if vacancy creates overtime. - Responsibility of the Lt or Cpt to complete station level training... daily. - OOS training times must be approved by... BC. - May include designated in-service training modules. - That requires minimal risk and resources (and as long as units remain in-service) does not require prior approval by the training division. - Responsibility of the LT or Cpt to enter all training in... training records program. - BC/ Supervisor shall ensure all station level training accomplished and documented correctly... monthly. - Training division shall block enough space to cover all OOS training on approved staffing program allowing BC's to properly schedule their personnel. - Increased high hazard training must be coordinated through the training division... below-grade or above ground, confined spaces, trench, smoke environments, fires, or IDLH environments. - Require dedicated IC and Safety officer. - Lt or Cpt must complete a Drill safety Plan. - Site must be pre-approved through the safety division. - Regional Training center officer must complete a DSP and receive approval prior to training. - Special ops must schedule props in advance with training. - Certified FF's who are not employees of Fire Rescue may attend courses if the student has appropriate PPE and pays the registration fee and appropriate forms completed... Medical Monitoring form, Student Registration Agreement. - Observers may watch courses that entail a practical portion where the students are wearing PPE, must sign waiter (Release, Indemnification and Assumption of Risks Agreement). - Mandatory Training: Company training-192, Facility- 18, Officer- 12, Driver- 12, Hazmat- 6, EMS- 30 plus 2 pediatric and PBC required in first quarter every year (active shooter, alcohol/substance abuse, Code of Ethics, Sexual Harassment, etc.). - Training Division will assign 6 2-hour training blocks monthly to all operational employees. - Responsibility of BC/Supervisor to verify all station-level training is completed and documented correctly monthly. - Training will coordinate with Medical Directors to ensure medical related training reviewed and approved for CEU's. - Employees shall be notified in writing within 30 days of their approval or rejection for CEU's. - Training ensures student rosters are maintained. - Only Training has the authorization to enter CEU information correctly. - Lt or Cpt responsible for entering the student rosters for all courses provided at the station level. - First step in selecting a vendor for training course, class or program is send out the official RFP Request for Proposal to training vendors, approved through PBCFR, that offer the required training desired. - A review of the responders conducted based on KPI's... Key Performance Indicators (customer Service, Cost, Communications Efficiency). - Video productions programming on Channel 20. - Video library available through loan via Equipment Video and Vehicle Loan. - Mat attend classroom lectures while on light duty with permission from assigned DC and Division Chief. - No light duty personnel for a training class involving hands on training component. - Must use approved leave for class attendance (vacation). - May not attend classes or courses of any type... Workers Comp Leave, extended leave, sick leave, administrative leave. FR-T-203 Tuition Reimbursement - Under policy, reimbursable so long as County is not responsible for any travel expenses and the class is approved by Division Chief of Training and Safety and applies to: courses on track for degree, non-required courses and/ or seminars including registration fees, non-required certificates (inspector course