Purposive Communication PDF

PURPOSIVE COMMUNICATION without saying a LESSON 1: Communication Processes, word. Principles, and Ethics ✔ It helps make your...

PURPOSIVE COMMUNICATION without saying a LESSON 1: Communication Processes, word. Principles, and Ethics ✔ It helps make your speech more “If you can communicate, you can get by, but if you dramatic. can communicate skillfully, you can work miracles.” ✔ It makes you a - JIM ROHN credible speaker. ✔ It gives the ⮚ Communication audience a preview - It is the process of people reacting to other to the type of individuals' various attitudes and behaviors. speaker you are. - It allows us to receive, transmit, and retain messages and information. TYPES OF NONVERBAL COMMUNICATION - Derived from the Latin word “common” - Paralanguage which means, “belonging to many” and - Language of flowers “communico” means to confer with others. - Language of colors - It is the interaction of words from society - Language of time- (Chronemics) and thus gives pleasure and an increased - Language of Space (Proxemics) understanding of life. - Language of Touch (Haptics) - Language of Gestures ⮚ Purposive Communication Emphasizing, Regulating, - It is an intentional communication that Illustrating, Emblems happens within specific contexts. - It is a communication applied in a specific COMMUNICATION PRINCIPLES setting, environment, scene, social ⮚ Knowing your audience relations, and culture. ⮚ Knowing your purpose - CONTEXTS affect the process of sending and receiving messages: semantics or ⮚ Knowing your topic meanings, choice of channels, words, and ⮚ Anticipating objections from the audience methods of delivery. ⮚ Achieving credibility with your audience ⮚ Following through on what you say Context includes: ⮚ Presenting information in various ways ⮚ Settings or environment - family, school, ⮚ Developing a practical, helpful way to get workplace, religious communities feedback ⮚ Social relationships – friends, husband ⮚ Using multiple communication techniques and wife, parent-child, colleagues/boss- subordinate in the office BARRIERS TO COMMUNICATION ⮚ Scenes include place, time, and ✔ Emotional Barriers occasion – business meetings, job ✔ Use of Jargon interviews, social gatherings – parties, ✔ Lack of Confidence weddings, etc. ✔ Noisy Environment ⮚ Culture – history, tradition, beliefs, norms, values THE COMMUNICATION PROCESS 7 CS OF EFFECTIVE COMMUNICATION 1. Completeness 2. Conciseness 3. Consideration 4. Concreteness 5. Courtesy 6. Clearness 7. Correctness VERBAL V.S. NONVERBAL COMMUNICATION VERBAL NONVERBAL Refers to an interaction Refers to interaction in which words are where behavior is used used to relay to convey and messages. represent meanings. ELEMENTS OF COMMUNICATION 1. Sender – source of idea (from whom) ✔ Appropriateness ✔ It enhances and 2. Message – the idea being communicated ✔ Brevity emphasizes the ( what) ✔ Clarity message of your 3. Channels – the medium (HOW) ✔ Ethics speech, thus 4. Receiver – where the message is going ( to making it more ✔ Vividness WHOM) meaningful, truthful, 5. Noise and relevant. 6. Feedback ✔ It can communicate feelings, attitudes, and perceptions ETHICAL COMMUNICATION - Interracial Communication: Communication Refers to communicating in a manner that is between people from different races. - Clear - Concise - Interethnic Communication: Interaction with - Truthful people from different ethnic origins. - Responsible. - International Communication: FOUR KEY ETHICAL PRINCIPLES Communication between representatives from 1. Ensuring Transparency and Honesty different nations. 2. Understanding your Audience 3. Respecting Confidentiality and Privacy - Intracultural Communication: Interaction with 4. Choosing the Right Time and Place members of the same racial or ethnic group or co- culture. FUNDAMENTALS OF ETHICAL COMMUNICATION The Intercultural Communication Kit: 1. Responsible thinking Preparing 2. Decision Making Observing 3. Development of Relationships and Comparing communities Reflecting - Context Inquiring - Culture Respecting - Channels Empathizing - Media taking risks BEFORE YOU SPEAK….. Importance of Cross-cultural Communication: T -RUE H - ELPFUL ✓ globalization I - INSPIRING ✓ business opportunities N - NECESSARY ✓ job opportunities K – IND ✓ sharing of views and ideas ✓ talent improvisation ✓ understanding diverse markets. LESSON 2: Local and Global Communication in Multicultural Setting Cultural Differences cultural differences in hand gestures around the Communication Defined: Communication world, showcasing how the same gesture can have is simply the act of transferring information different meanings in different cultures. from one place, person, or group to another. Impact of Global Communication: Local Communication: Involves ✓ increased business opportunities communication within a local area, using ✓ fewer cultural barriers either the local language (mother tongue) or ✓ creation of a global village a common language spoken within the town. LESSON 3: Language Registers Global Communication: Describes ways to connect, share, relate, and mobilize across geographical, political, economic, Language Register: Refers to the various social, and cultural divides. It redefines soft styles of language available for writing or and hard power, information power, and speaking. diplomacy in ways not considered by traditional theories of international relations. Factors Determining Register: The appropriate language register is determined by the audience, topic, and situation. Multicultural, Intercultural, and Cross-cultural: Types of Registers: Multicultural: Refers to a society with Frozen: Unchanging, cultural, and usually multiple cultural or ethnic groups living one-directional. Example: religious books, alongside each other, but without necessarily national anthems, and laws. engaging in deep interactions. Formal: Follows specific rules, informative, Intercultural: Describes communities with a and sometimes persuasive. Example: deep understanding and respect for all newspaper announcements, research papers, cultures. and academic presentations. Cross-cultural: Deals with the comparison Consultative: Similar to formal but with a of different cultures, acknowledging and purpose of getting help. Two-way understanding differences to bring about communication in conversations. Example: individual change, but not collective include doctor's appointments, meetings with transformations. school principals, and first meetings between strangers. Forms of Intercultural Communication: Casual: Used among friends and within a group, doesn't follow standard societal rules. Example: include lunches with friends, team  victory celebrations, and personal letters to friends. Intimate: Used with close family members and friends, doesn't follow standard rules, but follows the norms of the relationship. Example: include parent-child, couples, siblings, and best friends. The Universal Rule: A person can transition between registers without conflict.