Summary

This presentation covers different aspects of communication, including communication models, verbal and nonverbal communication, and common communication mistakes. It explores how communication can be influenced by past experiences and emphasizes the importance of aligning with workplace values.

Full Transcript

Communication in the Now Objectives: 1. Describe the nature, elements, and functions of verbal and non-verbal communication in various and multicultural contexts. What is communication? Communication is a process which involves a sender who is requ...

Communication in the Now Objectives: 1. Describe the nature, elements, and functions of verbal and non-verbal communication in various and multicultural contexts. What is communication? Communication is a process which involves a sender who is required to compose a message that is clear and purposive in order to elicit his intended response Message Sender- Sendee- transfers the receives the message message Internet Methods/channels of Communication language (lol, brb, 2day Face to face conversation telephone/mobile/landline private chat (online applications (Facetime, SnapChat, Viber, etc) Decoding is the stage where your audience tries to understand your message with whatever means he/she has, for one to reply the message accordingly. NATURE OF COMMUNICATION Process of Communication: Models of Communication Photo by Yupi666 at English Wikipedia / CC BY 2.5 Shannon-Weaver Model Berlo Barnlund Contents Constructionist Linear Interactive/convergence Shannon- Weaver Model Berlo Barnlund Constructionist Linear Interactive/ convergence Photo by Phuongtn / CC BY-SA 3.0 Don’t underestimate me In communication, your when I’m quiet. I know intonation, facial expression, and your over- more than I say, think more all body language just than I speak, and observe have the power to give more than you know meaning to the message expressed in words in more than ways There are 9 Worst Body Language (Use mentimete) 1. Excessive Nodding- this undermines how focused we are by nodding like a bobble Nine worst body language mistakes 2. Fidgeting- the so called “nervous energy” Worst Body Language Mistake 3. Hands at the back - communicates unapproachability and closemindedness Worst body language mistakes 4. Mismatch expressions- not expressing the real one Worst body language mistakes 5. Shifty eyes – may suggest that you are lying or uncertain Worst body language mistakes 6. Staring– too much of this can be interpreted as aggressive or worse creepy Worst body language mistakes 7. Chopping and pointing– this can mean cutting or chopping connections Worst body language mistakes 8. Breaking eye contact– expresses discomfort Worst body language mistakes 9. Bad posture– leaning back can be translated as laziness; leaning forward may express agressiveness Worst body language mistakes Communication is affected by inward and outward forces from the non verbal and verbal communication Your past experiences can get the better of you.- We are the reflection of our past and thus we bring to our workplace. [email protected] suggest ways to how to make the most of your past experience 1. Keep it relevant 2. Mix it up a little bit (talk how skillful you are) 3. Downplay negatives, play up positives 4. Align your company’s spirit 5. Don’t categorize people 6. Being in a different environment can stretch us far back, or too forward Thank you for paying attention! Have a good day ahead!

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