Questions and Answers
Which of the following are methods or channels of communication? (Select all that apply)
What happens during the decoding stage of communication?
The audience tries to understand the message with whatever means they have.
Intonation, facial expression, and body language are not important for communication.
False
Which of the following is considered a worst body language mistake?
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Match the following body language mistakes with their descriptions:
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List two suggestions to make the most of past experiences in communication.
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Communication is affected by inward and outward forces from the _____ and _____ communication.
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Being in a different environment can positively impact communication.
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What is communication?
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Which of these are methods/channels of communication? (Select all that apply)
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What is the stage where the audience tries to understand your message?
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Which of the following are models of communication? (Select all that apply)
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Which body language mistake is associated with expressing discomfort?
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Name one of the suggested ways to make the most of your past experiences.
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Communication is affected by inward and outward forces from the non-verbal and ______ communication.
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Study Notes
Nature of Communication
- Communication is a process involving a sender who composes a clear and purposeful message to elicit a specific response from the receiver.
- The sender transfers the message while the sendee (receiver) attempts to understand and decode it for an appropriate reply.
Methods/Channels of Communication
- Various communication channels include:
- Face-to-face conversations
- Telephone communication (mobile and landline)
- Private chats through online applications (e.g., FaceTime, Snapchat, Viber)
- Internet language includes abbreviations like "lol," "brb," and "2day."
Decoding in Communication
- Decoding is the stage where the audience interprets the message using their understanding, enabling them to respond effectively.
Models of Communication
- Key models highlight different aspects of communication:
- Shannon-Weaver Model
- Berlo Model
- Barnlund Model
- Constructionist Model
- Linear Model
- Interactive/Convergence Model
Importance of Non-Verbal Communication
- Body language, intonation, and facial expressions significantly influence the meaning of verbal messages.
- Non-verbal cues can add depth to what is expressed verbally.
Common Body Language Mistakes
- Excessive nodding undermines focus and may be distracting.
- Fidgeting indicates nervousness and can distract listeners.
- Keeping hands behind the back communicates unapproachability.
- Mismatched expressions create confusion about true feelings.
- Shifty eyes may suggest deceit or uncertainty.
- Staring can come across as aggressive or uncomfortable.
- Chopping or pointing can sever connections with listeners.
- Breaking eye contact shows discomfort with the interaction.
- Bad posture, such as leaning back, may signify laziness, while leaning forward can appear aggressive.
Inward and Outward Forces in Communication
- Communication is influenced by both personal experiences and external factors, affecting verbal and non-verbal understanding.
- Past experiences shape self-presentation and interactions in professional environments.
Leveraging Past Experiences
- To utilize past experiences effectively:
- Keep discussions relevant to the current context.
- Introduce variety by showcasing diverse skills.
- Downplay negative experiences while emphasizing positives.
- Align personal values with the company's mission.
- Avoid making assumptions about individuals.
- Adapt to different environments to foster growth and flexibility.
Nature of Communication
- Communication is a process involving a sender who composes a clear and purposeful message to elicit a specific response from the receiver.
- The sender transfers the message while the sendee (receiver) attempts to understand and decode it for an appropriate reply.
Methods/Channels of Communication
- Various communication channels include:
- Face-to-face conversations
- Telephone communication (mobile and landline)
- Private chats through online applications (e.g., FaceTime, Snapchat, Viber)
- Internet language includes abbreviations like "lol," "brb," and "2day."
Decoding in Communication
- Decoding is the stage where the audience interprets the message using their understanding, enabling them to respond effectively.
Models of Communication
- Key models highlight different aspects of communication:
- Shannon-Weaver Model
- Berlo Model
- Barnlund Model
- Constructionist Model
- Linear Model
- Interactive/Convergence Model
Importance of Non-Verbal Communication
- Body language, intonation, and facial expressions significantly influence the meaning of verbal messages.
- Non-verbal cues can add depth to what is expressed verbally.
Common Body Language Mistakes
- Excessive nodding undermines focus and may be distracting.
- Fidgeting indicates nervousness and can distract listeners.
- Keeping hands behind the back communicates unapproachability.
- Mismatched expressions create confusion about true feelings.
- Shifty eyes may suggest deceit or uncertainty.
- Staring can come across as aggressive or uncomfortable.
- Chopping or pointing can sever connections with listeners.
- Breaking eye contact shows discomfort with the interaction.
- Bad posture, such as leaning back, may signify laziness, while leaning forward can appear aggressive.
Inward and Outward Forces in Communication
- Communication is influenced by both personal experiences and external factors, affecting verbal and non-verbal understanding.
- Past experiences shape self-presentation and interactions in professional environments.
Leveraging Past Experiences
- To utilize past experiences effectively:
- Keep discussions relevant to the current context.
- Introduce variety by showcasing diverse skills.
- Downplay negative experiences while emphasizing positives.
- Align personal values with the company's mission.
- Avoid making assumptions about individuals.
- Adapt to different environments to foster growth and flexibility.
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Description
This quiz explores the nature, elements, and functions of both verbal and non-verbal communication across various multicultural contexts. Participants will describe how a sender composes messages effectively to achieve intended responses. Test your understanding of effective communication techniques and their applications.
