Oral Test PDF

Summary of "2024 Vodná, lodná, námorná & trajekty.pptx" 1. Road Transport ​ Primarily for short distances; has advantages like minimal restrictions but suffers from low safety and speed. ​ Governed by Slovak and international legal frameworks; associations like ČESMAD and IRU man...

Summary of "2024 Vodná, lodná, námorná & trajekty.pptx" 1. Road Transport ​ Primarily for short distances; has advantages like minimal restrictions but suffers from low safety and speed. ​ Governed by Slovak and international legal frameworks; associations like ČESMAD and IRU manage operations. ​ Includes buses for public transport and coaches for private, long-distance travel. ​ Drivers must adhere to strict regulations for hours and breaks. 2. Rail Transport ​ Managed by Slovak entities like ŽSR (infrastructure), ZSSK (services), and others. ​ Types of services include themed and regular transport (e.g., Eurocity and Intercity trains). ​ Advantages: environmental benefits, capacity, convenience, and safety. ​ Disadvantages: limited network, high costs, and unavailability in some regions. 3. Water Transport ​ Includes inland and maritime transport; significant only in coastal countries. ​ Slovak usage is minimal due to landlocked geography, focusing mainly on the Danube for recreational purposes. ​ Types: regular ferries, cruises, and themed sightseeing events. ​ Challenges include low speeds, accessibility issues, and expensive infrastructure maintenance. Summary of "Accommodation.pptx" 1. Contracting Accommodation Services ​ Methods: directly with hotels, via Destination Management Companies (DMCs), or distribution channels. ​ Commitment types: fixed contracts (commitment), flexible (on request), or ad-hoc agreements. ​ Room categories: single, double (standard, superior, deluxe), family rooms, and villas. 2. Check-in/Check-out Management ​ Standard times are 2:00 PM (check-in) and 12:00 PM (check-out), but variations exist. ​ Support includes assisting with registration, storing luggage, and coordinating activities for early arrivals or late departures. ​ Possibility to organize early/late services like breakfast boxes. 3. Package Holiday Calculation ​ Involves selecting hotels based on quality, location, price, client satisfaction, and offered services. ​ Requires coordinating room types, meal plans, and negotiating with accommodation providers. ​ Single room for the guide must be included. Crucial Points to Memorize From "2024 Vodná, lodná, námorná & trajekty.pptx": 1.​ Road Transport: Understand its regulatory bodies and key advantages/disadvantages. 2.​ Driver Regulations: Hours, breaks, and tachograph data management. 3.​ Rail Services: Types of trains and their target purposes (e.g., Eurocity vs. regional trains). 4.​ Environmental Impact: Benefits of rail over road and water transport. 5.​ Water Transport's Role: Limited in Slovakia, but vital for recreational tourism on the Danube. From "Accommodation.pptx": 1.​ Contracting Methods: Different approaches to secure accommodations. 2.​ Commitment Levels: Allotment, on request, and ad-hoc categories. 3.​ Room Types: Variability in offerings (e.g., sea view, shared pool). 4.​ Check-In/Out Logistics: Standard times and associated services. 5.​ Package Creation: Factors to consider when calculating holiday products, including client satisfaction and logistics. Here’s a summarized guide for your oral exam preparation based on the provided presentations: Guide Services in Tourism ​ Definition & Role: A tourism guide is a licensed professional presenting tourism products, enhancing customer satisfaction, and supporting travel agencies methodologically and technically. Guides influence economic and non-economic impacts of tourism.​ ○​ Economic Effects: ​ Direct income through guiding services. ​ Indirect income via linked services (e.g., retail, transport, accommodations). ○​ Non-Economic Effects:  ​ Client satisfaction. ​ Promotion of regional culture and attractions. ​ Job Roles:​ ○​ Assistant: Supports tour participants, typically for part of the journey. ○​ Tour Manager: Oversees the itinerary and service delivery. ○​ Technical Guide: Manages logistics and transportation. ○​ Tour Guide: Provides cultural and natural heritage insights in selected languages. ​ Legal Framework: Guides operate under labor-legal or commercial relationships (e.g., fixed-term, self-employed, part-time).​ ​ Dietary Allowances: Adjustments depend on meal provisions (breakfast: -25%, lunch: -40%, dinner: -35%).​ Slovak Gastronomy ​ Eating Habits:​ ○​ Lunch is the main meal, often served as an affordable “daily menu” (soup + main course). ○​ Tipping norms: ~10% for waiter service. ○​ Food delivery services (e.g., Bolt, Wolt) are popular. ​ Traditional Dishes:​ ○​ Daily Favorites: Bryndzové halušky (sheep cheese gnocchi), Zemiakove placky (potato pancakes), and Segedínsky guláš (Hungarian-inspired goulash). ○​ Festive Dishes: Lokše (potato pancakes), Trdelník (sweet pastry), and Štrúdľa (strudel). ​ Tourism Experience:​ ○​ Highlight local dining options during itineraries. ○​ Plan meals (e.g., half-board in hotels, lunch stops) while traveling with guests. ​ Assignment Insight: Create a Slovak-themed dinner menu with an appetizer, soup, main dish, and dessert, linking culinary stops to itineraries.​