Communication Process

The Communication Process Communication is defined as a process of exchanging ideas, feelings, sentiments, or information by two or more people. derived from the Latin word communis, which means “to share”. Sender is the source of information or message. Message is the information, idea, or thought...

The Communication Process Communication is defined as a process of exchanging ideas, feelings, sentiments, or information by two or more people. derived from the Latin word communis, which means “to share”. Sender is the source of information or message. Message is the information, idea, or thoughts. Channel or Medium medium or means such as personal or non-personal, oral, written or non-verbal, in which the encoded message is conveyed Receiver someone who decodes the message. Feedback refers to the reactions, responses, or information provided by the receiver. Noise barrier to communication. Communicative situation the environment or any kind of situation where communication takes place. Physical location where the communication will take place Psychological setting depends on the participants. Verbal Communication makes use of words Oral communication listening and speaking skills. It may be done through face-to-face interaction Written Communication sending and receiving messages through written symbols such as language Non verbal Communication without the use of words; facial expressions and body movements. Multimodal Communcation communication that makes use of multiple modes. The Process and Models Of Communication Linear Model - Sequential and one way, one direction’ - No feedback Aristotle’s Model - First and earliest model - The speaker of the message controls the communication process. Lasswell’s model - Describe who is saying something, which channel is used to convey message and what effects. Shannon and Weaver’s Model - Introduced noise Interactive model - Two way process where both sender and receiver are active participants. - With feedback Schamms model - He empahazed the importance of people’s field of experience in interpretation of meaning. Field of experience - refers to the shared background, knowledge, experience and cultural background White’s model - Recognize Feedback - He described the process as sequential and cyclical - Interactions are continuous and multifaceted Transactional model - simultaneous two way process where both parties are sender and receiver at the same time. - Ongoing process - With feedback and noise Communication Barrier - It refers to any factor or obstacle. Physical Barrier -It refers to the environmental factors ex : Background noise (e.g., loud music, construction noise, traffic noise, etc.) Poor lighting Poor internet connection Distance between the speakers Physiological Barrier It is related to the physical condition Examples: Hearing impairment Visual impairment Speech disorders Acute illness (high fever, severe headache, etc.) Psychological Barrier It refers to the emotional or mental factors Examples: Emotions (anger, fear, sadness, etc.) Stress and anxiety Self-esteem issues Language Barrier differences in language or vocabulary. Examples: Different native languages Limited vocabulary Jargons and technical terms Cultural Barrier It refers to the cultural differences. Examples: Communication Style Non-verbal communication Feautures of an effective Communication Completeness Communication should include everything that the receiver needs Conciseness Keep the message short or direct to the point. Consideration The speaker should always consider relevant information Concreteness it is supported by facts, figures, and real-life examples or situations Courtesy communication by respecting the culture, values, and beliefs of the receiver. Clearness speaker should use simple and specific words Correctness Correctness in grammar eliminates negative impact on the receiver. Function of communication Regulation & Control This is used to maintain control over other people's attitudes and behavior. Ex: A teacher establishes rules like "Raise your hand before speaking" to maintain order in the classroom. Social Interaction the primary reason why people communicate. - helps us start, maintain, regulate, or even end relationships with other people. Ex :Welcoming new classmates or colleagues by conversing with them or smiling at them. Motivation when the speaker's purpose is to motivate or encourage people to live better. Ex : A manager giving a motivational speech to encourage employees to work towards achieving a challenging goal. Information This function is used when we want to inform other people of what we know. Ex: A teacher sharing detailed information about the lesson during a lecture Emotional Expressions expression of their feelings and emotions. Ex : A person sharing his feelings with a therapist to express his anxiety - A student writing in a journal to process their feelings about recent events or experiences