QHSE Management: Principle and Practices PDF

Module 01 QHSE Management: Principle and Practices I Salute YOU Learning Points 01 Introduction to Workplace Safety and Health Quality Management at a Glance 02 04...

Module 01 QHSE Management: Principle and Practices I Salute YOU Learning Points 01 Introduction to Workplace Safety and Health Quality Management at a Glance 02 04 Analysis of OSH in the Workplace What is Environment? 03 BRAIN TEASER IAMNOWHERE What number comes next in the following sequence? 2 4 8 10 20 _ Fasten your Seat Belt Where do we start….. The BIG PICTURE 7,500 People die due to unsafe and unhealthy working conditions every day 5 – 7% Death Globally 6,500 1,000 Die from work related diseases Die from Occupational Accidents The Global OHS Statistics 37% of Lower Back Pain is attributed to occupation 2,000,000 work-related deaths per year. 386,000 deaths each year from exposure to airborne particulates. 152,000 deaths per year from carcinogens Sustainability in Action People Planet Profit What does an accident really cost? Direct Costs ▪ Medical Treatment Cost ▪ Compensation Indirect Costs ▪ Regulatory Penalty & Fine ▪ Reputational Damage ▪ Operational Loss ▪ Moral – Consequences ▪ Human Resources ▪ Legal Indirect Costs = 2 to 20 times Direct Costs  HAZARD is the common Denominator What is HAZARD? Anything that has potential to cause harm  Health & Safety Hazards Biological Chemical Physical Psychological Ergonomical …when using stairs MIND YOUR STEP  FIRE SAFETY Electrical Safety Office Safety Office Safety On the Road The Road HAZARD? Why Accidents?  ……The Workers Committed Compliant Worker Non Compliant Worker Worker Visible & Felt Leadership Competing Priorities Incident Poor Safety Culture OSH Compliance Culture is KEY! Culture eats Strategy for Breakfast  Safety + Productivity = ROI 36 In Summary The FACTS Continuing to do what you have always done has gotten you to the point you are at today. If you want to keep getting what you are getting, keep doing what you are doing. To move Workplace Safety to the next level, you must do something different Are YOU ready?  Keys to Improving Workplace Safety Take Attitude Take Safety Advantage of Avoid is Seriously the Protection Carelessness Key Available Innovate …. Or Break!  Prepare for a digital-driven future in resilient OSH Systems  当灾难来袭时，准备时间已经过去 When disaster strikes, the time to prepare has passed Concept of Quality Management What is QUALITY?  Fitness for intended use Joseph M. Juran Conformance to requirement Philip Crosby Aim at the need of the customer - present and future W. Edwards Deming Quality means doing it right when no one is looking Henry Ford “Degree to which a set of inherent characteristics fulfils requirement”. Quality also means….. Value for money Customer Satisfaction Customer Delight Which is a better Quality? Quality Determinants More Security Without Defects Easy to Use Good Adaptable to Performance Specific Need ……and when customers are unhappy with a product or service, they can use social media to broadcast their displeasure “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.” Jeff Bezos (Founder & CEO, Amazon) ……Quality is about customer satisfaction Quality should always be Rather than by those decided by the end user doing the actual work Quality Management means what the organization does to: 1 2 3 4 Ensure that its Comply with any Enhance Achieve products or services regulations customer continual satisfy the customer's applicable to those satisfaction improvement of quality requirements products or services. its performance Needs for Quality Management ▪ Brand Image ▪ Time Overrun due to reworks ▪ Costs Overrun due to Reworks ▪ Regulatory Penalty ▪ Integrity Message ▪ Safety Risk ▪ International Implication Companies with highly developed quality cultures spend an average of £238 million less annually fixing mistakes thank companies with poorly developed ones The 7 Quality Management Principles How do we enhance business performance? The PEOPLE ▪ Engage the Team ▪ Communication is Key ▪ Globalize your Vision ▪ Train Smart and Collaborate ▪ Continually monitor business performance improvement System Approach is Key What is ENVIRONMENT? ▪ The environment is surroundings in which an organization operates, including air, water, land, natural resources, flora, fauna, humans and their interrelationships ▪ Humans interact with the environment constantly. ▪ The effect of this interaction affects the environment either positively or negatively  Everyone Impacts the Environment General Trash/ Garbage Compressed Air use Spent Oil / Grease/ Sludges Electricity Welding Fumes Natural Gas / Fuels Waste Paint & Solvents Wastewater Discharge Fume / Smoke Exhaust Storm Water runoff Paint Spray Emissions Storage Tanks Vehicle wash water Contaminated land Environmental Management Flood Water Waste Noise Energy Consumption Spill  Environmental aspects are elements of an organization’s activities or products Environmental or services that interacts or can interact with the environment Aspects  Environmental Impact is the change to the environment, whether adverse or beneficial, wholly or partially resulting from an organization’s environmental Environmental aspects Impacts Environmental Aspect and Impact Identification Operation Aspects Vehicular Activities Impact Vehicle Exhaust Emission Air Pollution Fuel Consumption Depletion of Fuel or engine oil Natural Resource spillage Land or water pollution Environmental Impact Environmental Environmental Aspect Impact Environmental Impact is the change to the environment, whether adverse or beneficial, wholly or partially resulting Land Pollution/ from an organization’s environmental Waste Depletion of aspects Generation natural resources Energy Depletion of Consumption natural resources Environmental Aspects and Impacts Cause Aspect Effect Impact The relationship between aspect and impact is simply “cause and effect” Environmental Aspect and Impact Identification Operation Aspects Vehicular Activities Impact Vehicle Exhaust Emission Air Pollution Fuel Consumption Depletion of Fuel or engine oil Natural Resource spillage Land or water pollution Activity / Aspect / Impact An Environmental Aspect refers to an element of our activities, products or services which can have a beneficial or adverse impact on the environment (i.e., it is the cause of an impact such as an emission). A Significant Impact refers to the change which takes place in the environment as a result of the aspect (i.e., it is the effect of an emission such as the contamination of water). Activities, Aspects and Impacts Activity Aspects Impacts Use Consumption Depletion of of of computer electricity energy resources Class Activity Can you identify any environmental aspect and impact that pertains to your operation? S/N Activity Aspect Impact 1. 2. 3. Environmental Management System (EMS) Environmental Management System is part of the management system used to manage environmental aspects, fulfil compliance obligations and address risks and opportunities It focuses on: ❑Environmental Protection ❑Compliance with regulatory and legal obligations ❑Continual Improvement What is EMS about? ▪ MINIMIZE Environmental Impacts ▪ COMPLY with Regulations E=MC2 ▪ CONSERVE Natural Resources Environmental Policy = Minimize * Comply * Conserve Benefits of Environmental Management System ▪ Risk Based Thinking ▪ High Level Structure The goal is……. “One for All – All for One!” We Landed Safely Quality is when the customer returns and the product does not …..Treat the Customer as if you are that Customer and our Business Performance is enhanced