MIS 306: Systems Theory and Analysis PDF

Summary

This document provides an overview of systems theory and analysis. It introduces the concept of a system, its components, and different types of systems. The lecture notes cover systems vs. processes, and the modeling of generic processes. It also includes a pond system analysis case and examples of real-world processes such as Amazon and IBM.

Full Transcript

MIS 306 - What is a system? Lecture 1/28/25 What is a system? -​ A system is an organized, purposeful structure that consists of interrelated and interdependent elements ​ These elements influence one another (direct or indirect) ​ Maintains activity and existence of the system to...

MIS 306 - What is a system? Lecture 1/28/25 What is a system? -​ A system is an organized, purposeful structure that consists of interrelated and interdependent elements ​ These elements influence one another (direct or indirect) ​ Maintains activity and existence of the system to achieve the goal of the system Kinds of systems ​ Biological -> desert, pond, ocean, forest ​ Mechanical -> automobiles, power plants ​ Social -> organizations, societies, clubs ​ Computer -> servers, smartphones, surfing the web Systems are made of 1.​ Inputs 2.​ Processes (that transforms inputs) 3.​ Outputs 4.​ Controls 5.​ Feedback 6.​ Adjustment 7.​ Purpose or Function That Guides Controls 8.​ Time Systems Theory - understanding how things work Systems vs Process Process - series of actions or steps taken in order to achieve a particular end ​ You can measure the performance of a process ​ Ex. How much time does it take to produce a pizza ​ Leads to one outcome ​ How many people does it take to produce a pizza? ​ When do we need to order more ingredients System - a set of connected processes and characteristics forming a complex whole or set of principles or procedures according to which something is done ​ Doesn’t always produce one particular end ​ Ex. produce pizza, employment, and rent for landlord ​ Market for food suppliers and… A structured collection of processes that work together to produce an outcome Pond System Analysis ​ What is the purpose of a pond like this? -​ Recreation, swimming, fishing, farming, natural habitat ​ Are there several purposes that conflict with each other Amazon Fulfilment Registration (Group 1) iMortgage Process (Group 2) IBM Hospital Patient Care Process (Group 3) A Model of a Generic Process