Systems Theory: Understanding Complex Structures

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Questions and Answers

A company implements a new inventory management system. Which of the following best exemplifies the 'feedback' component within this system?

  • Reports generated by the system highlighting discrepancies between recorded and actual stock levels. (correct)
  • The software application used to track inventory.
  • The initial data entry of existing stock levels into the system.
  • The established protocol for receiving new shipments of goods.

Consider a city's public transportation system. Which of the following elements would BEST be classified as an 'output' of this system?

  • The annual budget allocated for maintenance and repairs.
  • The total number of passengers transported daily to their destinations. (correct)
  • The number of buses and trains in operation.
  • The traffic regulations and routes established by the city planning department.

In the context of systems theory, which of the following scenarios BEST describes a 'control' mechanism within a manufacturing plant?

  • The total number of employees working on the assembly line.
  • The fluctuating prices of raw materials used in production.
  • The final inspection of finished goods to ensure quality standards are met.
  • Regular maintenance checks performed on machinery to prevent breakdowns. (correct)

A local library implements a new system for managing book loans and returns. Which of the following BEST represents the 'purpose' or 'function' that guides the controls within this system?

<p>Facilitating efficient access to information and resources for library patrons. (C)</p> Signup and view all the answers

A hospital implements a new electronic health record (EHR) system. Which scenario exemplifies the 'processes' component of this system?

<p>The steps involved in updating a patient's medical history and sharing it with relevant departments. (A)</p> Signup and view all the answers

Flashcards

What is a System?

An organized structure with interrelated elements working together to achieve a goal.

System Components

Inputs, processes, outputs, controls, feedback, adjustments, purpose/function, and time.

What is a Process?

A series of actions to achieve a specific outcome, measurable performance.

System outcome

A market for food suppliers and more.

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Systems Theory

A system that mimics how real-world systems work.

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Study Notes

  • A system is an organized, purposeful structure
  • A system contains interrelated and interdependent elements
  • These elements influence one another either directly or indirectly
  • Systems maintain activity and existence to achieve a goal

Kinds of systems

  • Biological (desert, pond, ocean, forest)
  • Mechanical (automobiles, power plants)
  • Social (organizations, societies, clubs)
  • Computer (servers, smartphones, surfing the web)

Systems are made of

  • Inputs

  • Processes (that transform inputs)

  • Outputs

  • Controls

  • Feedback

  • Adjustment

  • Purpose or Function That Guides Controls

  • Time

  • Systems Theory seeks understand how things work

Systems vs. Process

  • A process is a series of actions or steps taken to achieve a particular end
  • Process performance can be measured
  • Processes lead to one outcome
  • A system involves a set of connected processes and characteristics forming a complex whole
  • Systems do not always produce one particular end
  • Systems consist of a structured collection of processes that work together to produce an outcome

Pond System Analysis Considerations

  • Recreation
  • Swimming
  • Fishing
  • Farming
  • Natural habitat
  • Determine if there are conflicting purposes

Examples

  • Amazon Fulfillment Registration
  • iMortgage Process
  • IBM Hospital Patient Care Process

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