MHFPS Module 1 - What Is Human Factors PDF

Maintenance Human Federal Aviation Administration Factors Presentation System What is Human Factors? Prepared by Aviation Safety Organization Flight Standards Service Video...

Maintenance Human Federal Aviation Administration Factors Presentation System What is Human Factors? Prepared by Aviation Safety Organization Flight Standards Service Video Instructions for Animations provided Presenter – Click here by 1 What is Human Factors? Maintenance Human Factors – What is Human Factors? Federal Aviation 2 Administration What is Human Factors? This section shall: Define human factors as it relates to maintenance Show specific examples of maintenance human factors Show why the topic is important to you Maintenance Human Factors – What is Human Factors? Federal Aviation 3 Administration List “Human Factors” Related to Maintenance Maintenance Human Factors – What is Human Factors? Federal Aviation 4 Administration What is Human Factors? Designing workplaces, tools, procedures, and policies so people can use them easily and safely Primary concern is for people in the organization Combines elements from many disciplines Critical to the overall flight safety and personal safety Maintenance Human Factors – What is Human Factors? Federal Aviation 6 Administration Human Factors Goal — A Summary Ensure continuing safety and efficiency by paying attention to issues that affect human performance. Maintenance Human Factors – What is Human Factors? Federal Aviation 7 Administration The Elements of Human Factors Maintenance Human Factors – What is Human Factors? Federal Aviation 8 Administration Clinical Psychology Personality types Relating to other people Dealing with stress Coping mechanisms Self image Accepting criticism Maintenance Human Factors – What is Human Factors? Federal Aviation 10 Administration Anthropometrics Study of human body part sizes Can the user reach controls? Ability to access aircraft parts and systems Designing for extremes, i.e., smallest female and largest male No such thing as the “average” person Maintenance Human Factors – What is Human Factors? Federal Aviation 11 Administration Experimental Psychology Reinforcing desired behavior Observations in the workplace Statistical analysis Effects of stress on behavior Controlled studies of the effects of work policies and procedures Maintenance Human Factors – What is Human Factors? Federal Aviation 12 Administration Computer Science Human-computer interaction User interface design Requirements analysis for software-based tools and test equipment Accommodation for range of computer literacy Maintenance Human Factors – What is Human Factors? Federal Aviation 13 Administration Cognitive Science The “mental” parts of perception Problem solving ability Things that affect troubleshooting performance Effects of stress on mental processing Maintenance Human Factors – What is Human Factors? Federal Aviation 14 Administration Safety Engineering Industrial safety Slips, trips, and falls Materials handling, e.g., lifting Toxic materials storage and use Facility design and safety Warnings Maintenance Human Factors – What is Human Factors? Federal Aviation 15 Administration Medical Science Skeletal and muscular structure Biomechanics Physical structure of perceptual elements, e.g., eyes Work physiology, e.g., heat generation and dissipation Fatigue effects Maintenance Human Factors – What is Human Factors? Federal Aviation 16 Administration Organizational Psychology Organizational structure Rewards and compensation Motivation Work teams and groups Union/management relations Equitable treatment Maintenance Human Factors – What is Human Factors? Federal Aviation 17 Administration Educational Psychology Principles of learning Ways to help people to remember Design of instruction Maintenance Human Factors – What is Human Factors? Federal Aviation 18 Administration Industrial Engineering Organized approach to the study of work Setting reasonable work standards Making work tasks efficient Statistical analysis of work performance Efficient facility layout Maintenance Human Factors – What is Human Factors? Federal Aviation 19 Administration Human Factors Goal for Review Ensure continuing safety and efficiency by paying attention to issues that affect human performance. Maintenance Human Factors – What is Human Factors? Federal Aviation 20 Administration What is Human Factors? -- A Review This section has: Defined human factors as it relates to maintenance Shown specific examples of maintenance human factors Shown why the topic is important to you Maintenance Human Factors – What is Human Factors? Federal Aviation 21 Administration  Thank you for your attention to this presentation Maintenance Human Factors – What is Human Factors? Federal Aviation 22 Administration