Human Performance Limitations PDF

Human Performance Limitations b. Evaluation Science c. Cognitive Science 1. The primary cause of accidents. a. Flight Crew...

Human Performance Limitations b. Evaluation Science c. Cognitive Science 1. The primary cause of accidents. a. Flight Crew 14. It is the study of factors such as size, strength, reach and other dimensions that can be qualified to match the human as b. Airplane machine. c. Weather a. Seismology d. Human Factors b. Dentistry e. Human Error c. Anthropometry 2. It is the study of how human think, how they solve problems 15. Creating a sense of urgency or haste and the way in which they process information. This a. Pressure knowledge can be critical to design equipment, software, and b. Norm documentation. c. Complacency a. Educational d. Stress b. Clinical Psychology e. Fatigue c. Cognitive Psychology 16. Occur when members fail to carry out a required task. d. Medical Science a. Omission 3. Emotional factors, such as a death or illness in the family, b. Commission business worries, poor interpersonal relationships with c. Fatigue family, co-workers, supervisors, and financial worries. d. Stress a. Stress e. Pressure b. Fatigue c. Distraction 17. Is an unintentional wandering or deviation from accuracy? a. Unintentional Error 4. It is the study of how people learn. The excellent training b. Intentional Error programs are often resulting of this action. c. Common Sense Error a. Anthropometry b. Educational Psychology 18. The specific individual activity that is an obvious event. a. Active Error c. Medical Psychology b. Latent Error d. Clinic Psychology c. Common Sense Error e. None of the above 19. The application of human factors to machine/system design 5. Which of the following is NOT part of CRM’s three-pronged attempts to: approach to ‘error management’? a. Capitalize on human limitations and compensate a. Avoid errors for human capabilities b. Mitigate errors b. Capitalize on human capabilities and c. Eliminate errors compensate for human limitations 6. To do things better and faster without making mistakes and c. Both A and B letting things fall through the cracks. 20. Involves everyone understanding and agreeing on actions to a. Pressure. be taken. b. Fatigue a. Lack of Knowledge c. Distraction b. Lack of Assertiveness 7. Is a major human factor that has contributed to many c. Lack of Teamwork maintenance errors resulting in accidents. 21. It is the information received by the brain by the way of a. Pressure concentrating on a particular element. b. Fatigue a. Attention c. Distraction b. Listening 8. What is Murphy’s Law? c. Talking a. If something can go wrong, it will 22. What is a compulsive feeling of fear of particular things? b. God will do the rest a. Symposia c. Black is Black b. Claustrophobia 9. Key human factor that can result in suboptimal, incorrect, or c. Phobia faulty maintenance. 23. What is fear of height? a. Lack of Communication a. Distress b. Lack of Teamwork b. Acrophobia c. Lack of Assertiveness c. Phobia 10. It is the sum of all individual responsibilities d. Claustrophobia a. Group Responsibility e. Vertigo b. Individual Responsibility c. Cooperative Responsibility 24. Can interfere with one’s ability to complete a task because there is a lack of supply and support 11. What is fear of heights? a. Lack of Knowledge a. Symposia b. Lack of Assertiveness b. Acrophobia c. Lack of Resources c. Claustrophobia 25. In system design and development, Human Factors is: 12. It is a term that encompasses all aspects rest and readiness for a. Nice to have work. b. Essential a. Alertness c. Unimportant b. Circadian 26. What is the compulsive feeling of terror of particular c. Motivation situations of things? d. Phobia a. Claustrophobia e. Distress b. Distress 13. It is the study of how the human think, how they solve c. Acrophobia problems and the way in which they process information. d. Vertigo This knowledge can be critical to the design equipment, e. Phobia software, and documentations. a. Psychomotor Science 27. What are the three (3) medium of oral communication?  a. Speaking, Feedback, Listening b. Experimental Psychology b. Speaking, Listening, Feedback c. Educational Psychology c. Feedback, Listening, Speaking 41. The primary cause of accidents is? 28. Focus on positive actions that every employee can take and a. Climate factors also place an emphasis on professionalism within the aviation b. Machine factors maintenance community. (opposite of Dirty Dozen) c. Human factors a. The Magnificent Dozen 42. Weariness from labor, or exertion, nervous exhaustion, b. Human Error temporary loss of power and ability to respond. c. Human Performance a. Norms d. The Magnificent Seven b. Stress e. Human Behavior c. Complacency 29. It is the sum of all individual responsibilities. d. Distraction a. Group Responsibilities e. Fatigue b. Team work 43. Includes the study and application of psychology for the c. Team Structure and Culture purpose of understanding. d. Group Building a. Clinical Psychology e. Brain Storming b. Experimental Psychology c. Organizational Psychology 30. What are called an assembly of information in such a manner that the environment becomes recognizable? 44. What is a human factor in maintenance? a. Attention a. It is the chain in events to allow the accident to b. Listening happen. c. Awareness b. Are those conditions that affect a human in the 31. Protecting worker health, comfort, and well-being also results aviation maintenance work environment in improved task performance and a reduction in errors and c. These are fatigues, poor communications, personal accidents. little problems, smelly fumes, loud noises, slippery a. True floors and other which may contribute to incidents b. False or accidents. c. Both d. It is the relationship of the aircraft with the 32. It applies to senses such as vision, hearing, balance and flight instructions and direction for safe overhaul health issues. operation. a. Medical Science e. None of the above b. Physical Science c. Biological Science 45. It is the study that deals with your psychological composure. It can address topics such as, emotions, motivation, fears and 33. Short for normal or the way things are normally. other things a. Norms a. Educational Physiology b. Fatigue b. Human Anatomy c. Pressure c. Clinical Psychology 34. It is a mental, emotional or physical tension strain or distress 46. It can distract, disturb the workplace, communication and a. Stress camouflage warning sounds. b. Norm a. Norms c. Complacency b. Machine d. Fatigue c. Noise e. Distraction 47. Includes the study of a variety of basic behavioral processes: 35. Interdisciplinary scientific study of minds as information a. Clinical Psychology processors. b. Experimental Psychology a. Computer Science c. Organizational Psychology b. Medical Science 48. A team differs from a ‘group’ in that a team is? c. Cognitive Science a. Have a larger number of people 36. Lack of working together to achieve a common goal. b. Individually and collectively accountable a. Lack of Assertiveness c. Is strongly dependent b. Lack of Awareness 49. It is the term that encompassed all aspects of rest and c. Lack of Communication readiness for work. d. Lack of Team Work a. Alertness e. Lack of Knowledge b. Norms c. Cooperation 37. While performing maintenance on an aircraft may disrupt the 50. Is a human factor in aviation maintenance that typically procedure. develops over time? a. Pressure a. Complacency b. Fatigue b. Fatigue c. Distraction c. Distraction 38. It is the study of how people learn. The excellent training 51. Anthropometrics is the study of? programs are often the result of thin action. a. Ancient cultural artifacts a. Educational Physiology b. Measurement of human physical attributes b. Educational Psychology c. How people behave in social settings c. Anatomy 39. Is the ability to express your feelings, opinions, beliefs, and 52. It is self-satisfaction as accompanied by loss of awareness of needs in a positive, productive manner? the danger. a. Lack of Knowledge a. Norm b. Lack of Assertiveness b. Stress c. Lack of Resources c. Complacency 40. Study how people learn and design the methods and materials d. Pressure used to educate people of all ages. e. Fatigue a. Clinical Psychology 53. Is the science and art of healing?  a. Computer Science c. Awareness b. Medical Science d. Selective c. Cognitive Science e. Decision Generator 54. ‘The effective use of all resources to include human and other 65. What is fear of enclose spaces? aviation system resources’ is the definition of: a. Claustrophobia a. Human Resourec Management (HRM) b. Circadian b. Crew Resource Management (CRM) c. Phobia c. Cockpit Conflict Resolution (CCR) d. Distress 55. Human Factors is best applied in? e. Acrophobia a. Just-in-time b. As a retrofit 66. It can distract, disturb the workplace, communication and c. Early and often camouflage warning sounds. 56. Failure to recognize all the consequences of an action or lack a. Alertness of foresight is? b. Fatigue a. Lack of Knowledge c. Noise b. Lack of Awareness d. Phobia c. Lack of Resources e. Interruption 57. What are the three (3) medium of oral communication? 67. It is an important element of human factors. It is a a. Mouth (Speak), ear (hear), and result (outcome) complicated process that takes in our brain to be at attention b. Speaking (transmitting), Listening (receiving), and reaching a decision. Feedback (give and receive) a. Alertness c. Language (sound), Audio (aural), and total (result) b. Motivation d. Man to man, human to human, and man to machine c. Noise e. None of the Above d. Situation Awareness 58. It is the study that deals with your Psychological composure. e. Situation Decision It can address topics such as emotions, motivations fears, and 68. It is like an automatic time in the human brain. other things. a. Alarm clock a. Educational Psychological b. Circadian clock b. Medical Science c. Chicken clock c. Clinic Psychology 69. The pressure of sound influences hearing. What is the pain d. Anthropometry threshold in decibel of a human being? e. Psychology a. 100 db (A) 59. It applies to senses such as vision, hearing, balance, and b. 120 db (A) overhaul health issues. c. 140 db (A) a. Clinic Psychology d. 150 db (A) b. Anthropometry 70. Lack of clear direct statement and good active listening skills. c. Cognitive Science a. Lack of Knowledge d. Medical Science b. Lack of Communication e. Doctor c. Lack of Assertiveness 60. No Orientation Difference in Technology When performing d. Lack of Awareness aircraft maintenance can result in a faulty repair that can have e. Lack of Team Work catastrophic results. 71. What are the five (5) human senses? a. Lack of Knowledge a. Sense of taste, pain, hearing, touch, vision b. Lack of Teamwork b. Sense of touch, hearing, love, sight, smell c. Lack of Assertiveness c. Sense of smell, touch, sight, agony, hearing 61. It is the study of factors such as size, strength, reach and other d. Sense of taste, taste, touch, smell, happiness dimensions that can be qualified to match the human as e. Sense of sight, touch, taste, smell, hearing machine. 72. What is human factor in maintenance? a. Educational a. Safe Operation b. Clinic Psychology b. Safety Procedures c. Cognitive c. Health d. Medical Science d. Ergonomics e. Anthropometry e. Ease of Operation 62. Study that is concerned with relations between people and 73. An informal work practices or unwritten rules that is work acceptable to the group. a. Clinical Psychology b. Experimental Psychology a. Complacency c. Organizational Psychology b. Norm c. Lack of Communication 63. It is the information received by the brain by way of d. Lack of Team work concentrating on a particular event. e. Pressure a. Signal Input b. Awareness 74. The study of the theoretical foundations of information and c. Selective Attention computation and of practical techniques for their d. Decision Generator implementation and application in computer systems. a. Computer Science e. Attention b. Medical Science 64. What is called an assembly of information in such a manner c. Cognitive Science that the environment becomes recognizable? The input data 75. Lack of experience of training for the task hand. is organized, interpreted and combined into information. a. Lack of Knowledge Sight is good example. b. Lack of Assertiveness a. Signal Input c. Lack of Team Work b. Attention d. Lack of Communication  e. Lack of Awareness a. Reducing and containing error 76. When crew members carry out a task incorrectly or do b. Identifying and mitigating error something that is not required. c. Preventing and managing error a. Omission 89. Accidents and engineering faults are? b. Stress a. Significant and increasing c. Pressure b. Insignificant and increasing d. Norm c. Insignificant and decreasing e. Commission 90. What happened to contribute towards the incident in 1995 77. Since we are all human, can anyone can perform Human Factors? where a Boeing 737 lost oil pressure and had to divert/ a. True a. The boroscope inspection had been inadequate b. False b. Both warning indications were faulty, due to c. Both crossed connections 78. Performing a task not authorized. c. The HP rotor drive covers of both engines had a. Extraneous not been refitted after a boroscope inspection b. Omission 91. What is the most common cause of in-flight engine c. Commission shutdown? d. Distraction a. Complete installation e. Interruption b. Foreign object damage 79. The “SHEL” model is another human factors tool. The goal c. Incomplete installation is to determine not only what the problem is, but also a. Where and why it exists 92. The incident where a 737 lost oil from both engines is a direct b. How we prevent the problem result of? c. How many factors contribute to the error a. Human error b. Engine vibration 80. Most engine related incidents are due to? c. Poor design a. Installing components incorrectly b. Installing worn or old components 93. When we think of aviation safety in a contemporary way, c. Installing dirty connectors human error is? a. The intervention point 81. What causes the most aircraft accidents? b. The starting point a. Misunderstanding between ATC and pilot on c. The ending point approach b. Communications c. Technical faults MECHANIC PRIVILEGES AND LIMITATIONS 82. What is white finger? a. A disorder of the finger which may occur 1. All of the following are consequences of human error, through continuous use of pneumatic tools except because of reduced blood flow a. Mental stressor b. A reaction when the white blood cells die and b. Catastrophic contaminate c. Personal injury c. A skin disorder caused by extensive contact with 2. An airworthiness Directive requires that a propeller be oils and solvents altered. Certificated mechanics could 83. According to Dr. James Reasons there are two types of human a. Perform and approve the work for return to service failure which can occur, they are? if it is a minor alteration a. Proper and improper b. Not perform the work because it is an alteration b. Active and latent c. Not perform the work because they are not allowed to c. Mental and physical perform and approve for return to service, repairs or alterations to propellers 84. All the following are consequences of human error, except? 3. When we think of aviation safety in a contemporary way, a. Personal injury human error is b. Mental stressor a. The starting point c. Catastrophic b. The ending point 85. Professor James Reason explains that errors by aircraft c. The intervention point mechanics fall into one of three categories. These categories 4. (1) Certificated mechanics with an airframe rating may are: perform a minor repair to an airspeed indicator providing a. Slips, mistakes and violations they have the necessary equipment available b. Technique, fatigue and distractions (2) Certificated mechanics with a powerplant rating may c. Failure, fatigue, and distractions perform a major repair to a propeller providing they have the 86. The positive aspects of human factor issues is reffered to as? necessary equipment available a. Dirty Dozen Regarding the above statements, a. Only No. 1 is true b. MEDA b. Neither No.1 nor No.2 is true c. Magnificent Seven c. Only No.2 is true 87. The three types of human error are? 5. A certificated mechanic shall not exercise the privileges of a. Omission, commission and extraneous the certificate and rating unless, within the preceding 24 b. Active, latent and stressor months, the Administrator has found that the certificate c. Mental, situational and psychological holder is able to do the work or the certificate holder has 88. Many areas of aviation have shifted their focus from a. Served as a mechanic under the certificate and rating eliminating error to? for at least 18 months  b. Served as a mechanic under the certificate and rating fraudulent reproduction of certificates, logbooks, reports and for at least 12 months records? c. Served as a mechanic under the certificate and a. Ineligibility to receive any certificate or rating for one rating for at least 6 months year 6. A repair, as performed on an airframe, shall mean b. Imprisonment for one year and a $5,000.00 fine a. The upkeep and preservation of the airframe including c. Suspension or revocation of any certificate held the component parts thereof 13. Which is classified as a major repair? b. The restoration of the airframe to a condition for a. The splicing of skin sheets safe operation after damage or deterioration b. Installation of new engine mounts obtained from the c. Simple or minor preservation operations and the aircraft manufacturer replacement of small standard parts not involving c. Any repair of damaged stressed metal skin complex assembly operations 14. What is the normal duration a mechanic certificate with 7. FAA certificated mechanics may airframe and/or powerplant ratings? a. Approve for return to service a major repair for which a. Until the holder is relieved of duties for which the they are rated holder was employed and certificated b. Supervise and approve a 100-hour inspection b. Until surrendered, suspended, or revoked c. Approve for return to service a minor alteration c. Until 24 months after the holder has last exercised the they have performed appropriate to the rating(s) privileges of the certificate they hold 15. Who is responsible for determining that materials used in 8. The 100-hour inspection required by Federal Aviation aircraft maintenance and repair are of the proper type and Regulations for certain aircraft being operated for hire may conform to the appropriate standards? be performed by a. The installing person or agency a. Persons working under the supervision of an b. The owner or operator of the aircraft appropriately rated mechanic for return to service c. The manufacturer of the aircraft b. Appropriately rated mechanics only if they have an 16. Many areas of aviation have shifted their focus from inspection authorization eliminating error to c. Appropriately rated mechanics and approved by a. Preventing and managing error them for return to service b. Identifying and mitigating error 9. Which of the following statements is true for a certificated c. Reducing and containing error and appropriately rated mechanic regarding repairs and 17. Why a mechanic applicant is issued a temporary certificate alterations? after successful completion of the required tests? a. He/she may perform an airframe major repair or a. To allow for review of his/her application and major alteration, but cannot approve work for supplementary documents return to service b. So that a background check/investigation may be b. He/she may perform airframe minor repairs and minor completed alterations and approve the work for return to service, c. Both of the other two choices but cannot perform an airframe major repair or major 18. certificated mechanics, under their general certificate alteration privileges, may c. He/she may perform airframe major repair or major a. perform minor repairs to instruments alteration and approve the work, but not the entire b. perform 100-hour inspection of instruments aircraft, for return to service c. perform minor alterations to instruments 10. Who has the authority to approve for return to service a 19. the replacement of a damaged engine mount with a new propeller after a 100-hour inspection? identical engine mount purchased from the aircraft 1. A mechanic with a powerplant rating manufacturer is considered a 2. Any certificated repairman a. major or minor repair, depending upon the complexity 3. A non-certificated mechanic working under the supervision of the installation of a certificated mechanic with airframe and powerplant b. major repair ratings c. minor repair a. 1 20. How long does the holder of a certificate issued under 14 b. 2 CFR part 65 have to notify the FAA after any change in c. 1 and 3 permanent mailing address? 11. A certificated mechanic with a powerplant rating may a. 30 days perform the b. 60 days a. Annual inspection required by the Federal Aviation c. 90 days regulations on a powerplant or any component thereof 21. According to Dr. James Reason, there are two types of and approve and return the same to service human failure which can occur. They are: b. 100-hour inspection required by the Federal a. Active and latent Aviation Regulations on a powerplant or any b. Mental and physical component thereof and approve and return the c. Proper and improper same to service 22. Which of these publications contains standards for c. 100-hour inspection requires by the Federal Aviation protrusion of bolts, studs, and screws through self-locking Regulations on an airframe, powerplant or any other nuts? component of the aircraft thereof and approve and a. AC 43. 13-1B return the same to service b. AC 43. 13-2 12. Under Title 14 of the Code of Federal Regulations, what is c. Aircraft Specifications or Type Certificated Data the maximum penalty for falsification, alteration, or Sheets 23. The three types of human error are  a. Omission, commission and extraneous 33. A person working under the supervision of a certificated b. Active, latent and stressor mechanic with an airframe and powerplant rating is not c. Mental, situational and physiological authorized to perform 24. The replacement of fabric on fabric-covered parts such as a. Repair of a wing brace strut by welding wings, fuselages, stabilizers or control surfaces is considered b. A 100-hour inspection to be a c. Repair of an engine mount by riveting a. Minor repair unless the new cover is different in any way from the original cover b. Minor repair unless the underlying structure is altered or repaired c. Major repair even though no other alteration or repair is performed 25. Certificated mechanics with a powerplant rating may perform a. Any inspection required by the Federal Aviation Regulations on a powerplant or propeller or any component thereof, and may release the same to service b. 100-hour and/or annual inspections required by the Federal Aviation Regulations on powerplants, propellers or any components thereof and may release the same to service c. 100-hour inspections required by the Federal Aviation Regulations on powerplants, propellers, or any components thereof, and may release the same to service 26. Instrument repairs may be performed a. By the instrument manufacturer only b. By an FAA-approved instrument repair station c. On airframe instruments by mechanics with an airframe rating 27. The “SHEL” model is another human factors tool. The goal is to determine not only what the problem is, but also d. Where and why it exists e. How we prevent the problem f. How many factors contribute to the error 28. What is the maximum duration of a temporary airman certificate? a. 60 days b. 90 days c. 120 days 29. What part of the Federal Aviation Regulations prescribes the requirements for issuing mechanic certificates and associated ratings and the general operating rules for the holders of these certificates and ratings? a. 14 CFR Part 43 b. 14 CFR Part 91 c. 14 CFR Part 65 30. How is a quality system assured? a. By an independent organization b. By a dependent organization c. By an internal reporting and auditing system 31. The positive aspects of human factor issues are referred to as the a. Magnificent seven b. Dirty Dozen c. MEDA 32. When may an otherwise qualified mechanic who does not read, write, speak and understand the English language be eligible to apply for a mechanic certificate? a. When a special authorization has been granted by the Administrator b. When employed outside the United States by a U.S. air carrier c. When employed outside the United States