LM-1.docx

Leadership and Management **LEADERSHIP AND MANAGEMENT** **MANAGEMENT** - - - **NURSING MANAGEMENT** -- Is the process of working through nursing staff to provide care, cure, and comfort to patients. **PATIENT CARE MANAGEMENT** -- Is the act of helping patients control their own health...

Leadership and Management **LEADERSHIP AND MANAGEMENT** **MANAGEMENT** - - - **NURSING MANAGEMENT** -- Is the process of working through nursing staff to provide care, cure, and comfort to patients. **PATIENT CARE MANAGEMENT** -- Is the act of helping patients control their own health care by the following: - - - - **MANAGER** -- It's one who carries out predetermined policies and rules with official sanction to act. **LEVELS AND TYPES OF MANAGERS** **TOP MANAGERS** - responsible for the overall operations of nursing services, establish objectives, policies, and strategies, and represent the organization in community affairs, business arrangements, and negotiations. **MIDDLE MANAGERS** - usually coordinate the nursing activities of several units, receive broad, overall strategies and policies from top managers, and translate them into specific objectives and programs. **FIRST-LINE MANAGERS** directly responsible for the actual production of nursing services, act as links between higher-level managers **FUNCTIONS OF A NURSE MANAGER** - - - - - - **LEADER** -- is one who influences others toward goal achievement, formally and informally, with the power to enforce decisions, as long as the followers as willing to be led. **FOLLOWER-** an individual or group who is willing to be led. **MOTIVATION** - t is one that causes a person to act in a particular way. **LEADERSHIP** - is the use of one skill to influence others to perform to the best of their activities. **MANAGEMENT PROCESS** -- Consists of achieving organizational objectives through planning, organizing, directing, and controlling human and physical resources and technology. **NURSING MANAGEMENT PROCESS** **1. PLANNING** -- Managers plan a focus on deciding what to do. The planning process provides a framework for performance. At this stage, the team leader of a group of nursing personnel is concerned with the number and kinds of patients to care for. Nursing staff's qualifications to provide care, the geographical location of the patient, and the physical resources available to get the job done. **2. ORGANIZING** - The manager must decide how to do it. She must organize the established order and systematically achieve the goals for the provision of care. At this stage, the team leader would establish authority to act with responsibility and accountability relationship, informing each person of her assignment. **3. DIRECTING** - A team leader directs performance. She focuses on leading nursing staff in the most effective manner possible. At this point in the management process, the team leader concentrates on how the assignments are being accomplished. She considers the skills of members, knowledge of what they are doing, members' motivation, and interpersonal relationships. She also examines her own leadership style. It relates to goal achievement. **4. CONTROLLING** - The team leader controls or evaluates performance against established standards of performance, examining indicators of effectiveness and efficiency through patients/clients, and investigating problems that may have developed in communication, resource allocation, and interpersonal relationships. **NURSING MANAGEMENT THEORIES** - - - - **MOTIVATION IN MANAGEMENT THEORIST** -  **FREDRICK HERZBERG** - - **A. Hygienic Factors** - - - - **B. Motivation Theory** - - - - **ELTON MAYO** - - **DOUGLAS MC GREGOR** - - - **A. Theory X** Managers assume that workers; - - - **B. Theory Y** Mangers assume that workers; - - - - **WILLIAM OUCHI** - **FREDERICK TAYLOR** - - - **RENSIS LIKERT** - **3 PRINCIPLES** 1. 2. 3. **HENRY FAYOL** - **FAYOL 14 PRINCIPLES OF MANAGEMENT** 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. **MAX WEBER** - **DR. HANS SELYE** - **LEADERSHIP** **Definition.** Leadership is the use of one skill to influence others to perform to the best of their ability. **Leaders.** A person who communicates ideas to others and influences their behavior to achieve an objective. **Nursing leadership.** The process were by a nurse influence one or more persons to achieve specific goals in the provision of nursing care to one or more clients **Members.** Someone who is willing to be led. **THEORY OF LEADERSHIP** **GREAT MAN THEORY** - - **TRAIT THEORY** - - **SITUATIONAL LEADERSHIP THEORY** - - - - **CHARACTERISTICS THEORY (BEHAVIORAL)** - **CHARACTERISITCS TYPICAL OF SUCCESSFUL LEADERS AS IDENTIFIED BY WARREN BENNIS:** - - - - **TRANSITIONAL (MOTIVATIONAL) THEORY** - **TYPES OF LEADERSHIP** **FORMAL OR APPONITED LEADERSHIP** - **INFORMAL LEADERSHIP** - **QUALITIES OF A LEADERS** 1. 2. 3. 4. 5. 6. 7. **CHARACTERISTICS OF LEADERS AND FOLLOWER** **Characteristics of an effective Leader** - - - - - - - - - **Characteristics of a good Follower** - - - - - **TEN COMMANDMENTS FOR A LEADER** 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. **POWER** - **FIVE FORMS OF POWER A LEADER/MANAGER MAY POSSESS** 1. 2. 3. 4. 5. **ACTUAL ACTIVITIES OF A TEAM LEADER IN THE AREA** **PLANNING** - - - - - - - - - - - **ORGANIZING** - - - - - - - - - **DIRECTING** - - - **CONTROLLING** - - - **BEHAVIORAL STYLES OF LEADERSHIP** **AUTHORITARIAN LEADERSHIP** - - - - - **LAISSEZ-FAIRE LEADERSHIP** - - **DEMOCRATIC LEADERSHIP** - - - -   **PROCESS IN LEADERSHIP AND MANAGEMENT** - - **1. VALUE CLARIFICATION** - - - C- Cherishing P- Pricing A- Acting Out **Application to nursing:** - - - **2. ASSERTIVENESS** - - - - - **Application to nursing:** - - - **3. TIME MANAGEMENT** - - - - - **Application to nursing:** - - - - **4. PERFORMANCE APPRAISAL** - - - - **Application to nursing:** - - - **5. QUALITY ASSURANCE** - - **Application to nursing:** - - - **7. MARKETING** - **Application to nursing:** - - **8. NETWORKING** - - **Application to nursing:** - - **9. MENTORING** - - **Application to nursing:** - - **10. RISK MANAGEMENT** - - **Application to nursing:** - - - - **11. STRESS MANAGEMENT** - - - **Application to nursing:** - **12. TEAM BUILDING** - - **Application to nursing:** - - **13. LEADING MEETINGS** - - **Application to nursing:** - - **14. INTERVIEWING** - - - **Application to nursing:** - -