IT Essentials Practice Questions PDF

Question # 1 What is a recommended procedure to follow when cleaning computer components? A. Remove the CPU before cleaning. B. Blow compressed air on cooling fans so that they will spin when dust is being removed. C. Use window cleaner on LCD screens. D. Hold cans of compressed...

Question # 1 What is a recommended procedure to follow when cleaning computer components? A. Remove the CPU before cleaning. B. Blow compressed air on cooling fans so that they will spin when dust is being removed. C. Use window cleaner on LCD screens. D. Hold cans of compressed air upright while spraying. Question # 1(Roman) Computer components ko saaf karte waqt konsi tareeqa kaari tajweez ki jati hai? A. Saaf karne se pehle CPU ko nikal dein. B. Cooling fans par compressed air blow karein takay wo ghoomay jab dhool hatai ja rahi ho. C. LCD screens par window cleaner istemal karein. D. Compressed air ke cans ko seedha rakh kar spray karein. Question # 2 On the production floor, a furniture plant has laptops for process monitoring and reporting. The production floor environment is around 80 degrees Fahrenheit (27 degrees Celsius). The humidity level is fairly high around 70 percent. Fans are mounted in the ceiling for air circulation. Wood dust is prevalent. Which condition is most likely to adversely affect a laptop that is used in this environment? A- The temperature B- The humidity C- The air flow D- The dust Question # 2 (Roman) Production floor par, ek furniture plant mein process monitoring aur reporting ke liye laptops mojood hain. Production floor ka mahaul takreeban 80 darja Fahrenheit (27 darja Celsius) hai. Humidity level kaafi zyada hai, takreeban 70 percent. Hawa ki gardish ke liye ceiling mein fans lage hue hain. Lakri ki dhool aam hai. Is mahaul mein istemal hone wale laptop ko sab se zyada kis cheez se nuksan pohanchne ka imkaan hai? A. Temperature B. Humidity C. Air flow D. Dhool Question # 3 What would happen if a PC that contains a power supply that does not automatically adjust for input voltage is set to 230 volts and attaches to an outlet in the United States? A. The power supply would explode. B. The PC would not turn on. C. The PC would display an error code. D. The PC would emit a series of beeps. Question # 3 (Roman) Agar ek PC, jiska power supply input voltage ke liye automatic adjustment nahi karta, 230 volts par set ho aur United States ke outlet se lagaya jaye to kya hoga? A. Power supply phat jayega. B. PC on nahi hoga. C. PC ek error code dikhayega. D. PC ek silsila war beeps nikalega. Question # 4 A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated? A. The computer automatically boots into Safe Mode and displays a warning on the screen. B. The screen flashes with a red background and displays a warning message. C. The computer emits a pattern of beeps indicating the failing device. D. The computer returns an error message that indicates the I/O address of the failing device. Question # 4 (Roman) Ek technician ek aise computer ki troubleshooting kar raha hai jisme BIOS ke zariye hardware failure detect ho raha hai. Is failure ka aik tareeqa se ishara kaise diya jata hai? A. Computer automatically Safe Mode mein boot hota hai aur screen par ek warning dikhata hai. B. Screen lal background ke saath flash hoti hai aur ek warning message dikhata hai. C. Computer ek khaas beeping pattern emit karta hai jo failing device ka ishara deta hai. D. Computer ek error message dikhata hai jo failing device ka I/O address indicate karta hai. Question # 5 What are three pieces of information a level one technician should gather from a customer? (Choose three.)  Contact information  Description of the problem  Details of any recent changes to the computer  Output from diagnostic software  Output from a remote connection to the customer computer Question # 5 (Roman) Level one technician ko customer se kaun si teen maloomat ikatthi karni chahiye? (Teen options chunein.)  Contact information  Maslay ki tafseelat  Computer mein kisi bhi qareebi tabdiliyon ki tafseelat  Diagnostic software ka output  Remote connection se customer computer ka output Question # 6 What is an accurate description of asymmetric encryption technology? A. Asymmetric encryption is an encryption process that compares traffic on both ends to make sure the traffic has not been altered. B. It is an encryption process that uses identical keys on both ends to establish the VPN. C. It is an encryption protocol that is used to encrypt data as the data is sent over the VPN. D. It is an encryption process that uses a public and private key pair to encrypt/decrypt data. Question # 6 (Roman) Asymmetric encryption technology ki ek durust wazahat kya hai? A. Asymmetric encryption ek aisa encryption process hai jo dono taraf ke traffic ka muqabla karta hai taake yakeeni banaye ke traffic mein koi tabdili nahi hui. B. Ye ek encryption process hai jo dono taraf aik jese keys istemal karta hai taake VPN establish ho sake. C. Ye ek encryption protocol hai jo data ko encrypt karta hai jab wo VPN ke zariye bheja jata hai. D. Ye ek encryption process hai jo public aur private key pair ka istemal karta hai data ko encrypt/decrypt karne ke liye. Question # 7 When responding to a call from a customer who is experiencing problems with a computer, the technician notices that a number of system files on the computer have been renamed. Which two possible solutions could the technician implement to resolve the problem? (Choose two.)  Use antivirus software to remove a virus.  Restore the computer from a backup.  Change the folder and file permissions of the user.  Reset the password of the user.  Upgrade the file encryption protocol. Question # 7 (Roman) Jab ek technician ek customer ke call ka jawab de raha ho jo computer ke masail ka samna kar raha hai, to usay yeh maloom hota hai ke kai system files ka naam badal diya gaya hai. Is maslay ko hal karne ke liye technician kon se do mumkin hal implement kar sakta hai? (Do options chunein.)  Antivirus software ka istemal karke virus ko remove karein.  Computer ko ek backup se restore karein.  User ke folder aur file permissions change karein.  User ka password reset karein.  File encryption protocol upgrade karein. Question # 8 A user wants to extend a primary partition formatted with the NTFS file system with the unallocated space on the hard disk. What must the user do after the primary partition is extended to make it usable? A. Convert the disk type to dynamic. B. Ensure that the disk type is basic. C. Format the disk with the FAT64 file system. D. Partition the new space as a basic disk. Question # 8 (Roman) Ek user chahata hai ke ek primary partition jo NTFS file system se formatted hai, usay hard disk ke unallocated space ke sath extend kare. Jab primary partition extend ho jaye to use istemal karne ke liye user ko kya karna hoga? A. Disk type ko dynamic mein convert karein. B. Yaqeen banaein ke disk type basic hai. C. Disk ko FAT64 file system se format karein. D. Nai space ko ek basic disk ke tor par partition karein. Question # 9 A data center has recently updated a physical server to host multiple operating systems on a single CPU. The data center can now provide each customer with a separate web server without having to allocate an actual discrete server for each customer. What is the networking trend that is being implemented by the data center in this situation? A. BYOD B. Virtualization C. Maintaining communication integrity D. Online collaboration Question # 9 (Roman) Ek data center ne haal hi mein ek physical server ko update kiya hai taake ek single CPU par multiple operating systems host kar sake. Ab data center har customer ko ek alag web server provide kar sakta hai bina iske ke har customer ke liye ek alag physical server allocate kare. Is surat haal mein kaunsa networking trend implement kiya ja raha hai? A. BYOD B. Virtualization C. Communication integrity ko barqarar rakhna D. Online collaboration Question # 10 What is the purpose of running mobile device apps in a sandbox? A. To enable the phone to run multiple operating systems B. To prevent malicious programs from infecting the device C. To enable separate app icons to be displayed on the home screen D. To bypass phone carrier restrictions that prevent access to unauthorized apps Question # 10 (Roman) Mobile device apps ko sandbox mein run karne ka maqsad kya hai? A. Phone ko multiple operating systems chalane ke qabil banana B. Nuksaan dene wale programs ko device infect karne se rokna C. Home screen par mukhtalif app icons dikhane ke liye D. Phone carrier ki un pabandiyon ko bypass karna jo unauthorized apps ko access karne se rokti hain Question # 11 What are two safety hazards when dealing with laser printers? (Choose two.)  High voltage  Hot components  Heavy metals  Proprietary power bricks  Unwieldy card cages Question # 11 (Roman) Laser printers ke sath deal karte waqt kon se do safety hazards ho sakte hain? (Do options chunein.)  High voltage  Garam components  Heavy metals  Proprietary power bricks  Unwieldy card cages Question # 12 When a PC is being assembled, what component is connected to the motherboard with a SATA cable? A. The optical drive B. The network interface card C. The video card D. The power supply Question # 12 (Roman) Jab ek PC assemble kiya ja raha ho, to kaunsa component motherboard se SATA cable ke zariye connect hota hai? A. Optical drive B. Network interface card C. Video card D. Power supply Question # 13 What is the purpose of a Safety Data Sheet? A. To specify procedures for dealing with potentially hazardous materials B. To specify procedures in designing and building common computer systems C. To specify procedures for the operation of sensitive components and prevention of electrostatic discharge D. To specify procedures in the use of humidity control and prevention of moisture damage Question # 13 (Roman) Safety Data Sheet (SDS) ka maqsad kya hai? A. Mumkinah khatarnaak mawad se nimatne ke tareeqe mukarrar karna B. Aam computer systems ke design aur assembly ke tareeqe mukarrar karna C. Nazuk components ke operation aur electrostatic discharge se bachao ke tareeqe mukarrar karna D. Humidity control aur moisture damage se bachao ke tareeqe mukarrar karna Question # 14 A customer has requested that a PC be built that will support eSATA. Which component should be checked to be sure that this feature is supported? A. CPU B. Chipset C. Hard disk D. RAM module Question # 14 (Roman) Ek customer ne request ki hai ke ek aisa PC build kiya jaye jo eSATA support kare. Kis component ko check karna chahiye taake yakeen ho ke ye feature supported hai? A. CPU B. Chipset C. Hard disk D. RAM module Question # 15 What three values must be added to the IPv4 properties of a NIC in order for a computer to have basic connectivity with the network? (Choose three.)  Subnet mask  DHCP server address  Domain name  Default gateway  Speed and duplex  IP address Question # 15 (Roman) Ek computer ko network ke sath basic connectivity ke liye IPv4 properties mein kaunsi teen values add karni zaroori hain? (Teen options chunein.)  Subnet mask  DHCP server address  Domain name  Default gateway  Speed aur duplex  IP address Question # 16 What determines the level of support that a call center technician will provide to an individual customer? A. Support is based on the SLA for that customer B. All customers receive the same level of support by the call center. C. A level one technician will provide a higher level of support than a level two technician. D. An individual call center technician chooses the level of support based on the time available to assist the customer. Question # 16 (Roman) Ek call center technician kisi individual customer ko kis buniyad par support provide karega? A. Support us customer ke SLA (Service Level Agreement) par mabni hoti hai. B. Sab customers ko call center se ek jaisa support milta hai. C. Ek level one technician, level two technician se zyada support provide karega. D. Har call center technician apne pas available waqt ke mutabiq support ka level khud tay karta hai. Question # 17 A user chooses the collate option and prints two copies of a three-page document. What is the order in which the pages are printed? A. Pages 1, 1, 2, 2, 3, 3 B. Pages 1, 2, 3, 1, 2, 3 C. Pages 3, 3, 2, 2, 1, 1 D. Pages 3, 2, 1, 3, 2, 1 Question # 17 (Roman) Agar ek user "collate" option select karta hai aur ek 3-page document ki 2 copies print karta hai, to pages kis tarteeb se print honge? A. Pages 1, 1, 2, 2, 3, 3 B. Pages 1, 2, 3, 1, 2, 3 C. Pages 3, 3, 2, 2, 1, 1 D. Pages 3, 2, 1, 3, 2, 1 Question # 18 What two motherboard components control the system boot operations? (Choose two.)  BIOS chip  UEFI chip  Northbridge chip  Southbridge chip  CPU Question # 18 (Roman) Kaun se do motherboard components system boot operations ko control karte hain? (Do options chunein.)  BIOS chip  UEFI chip  Northbridge chip  Southbridge chip  CPU Question # 19 What is the purpose of RAID adapters? A. To allow older PCI technology expansion slots to be used B. To provide enhanced audio and graphic capabilities C. To connect multiple storage devices for redundancy or speed D. To connect peripheral devices to a PC to improve performance Question # 19 (Roman) RAID adapters ka maqsad kya hai? A. Purani PCI technology expansion slots ko istemal karne ki sahulat dena B. Behtareen audio aur graphics capabilities provide karna C. Multiple storage devices ko connect karna taake redundancy ya speed barh sake D. Peripheral devices ko PC se connect karna taake performance improve ho Question # 20 What two actions are appropriate for a support desk technician to take when assisting customers? (Choose two.)  Interrupt customers if they start to solve their own problems.  Comfort a customer by minimizing the customer problem.  Let a customer finish talking before asking additional questions.  If you have to put the customer on hold, ask the customer for permission.  As soon as you detect customer anger, pass the angry customer to the next level. Question # 20 (Roman) Ek support desk technician ke liye kaun se do iqdamat munasib hain jab wo customers ki madad kar raha ho? (Do options chunein.)  Customers ko interrupt karein agar wo apni masla khud solve karne lagein.  Customer ko tasalli dene ke liye uske maslay ko chhota bana kar pesh karein.  Customer ko apni baat mukammal karne dein pehle, phir mazeed sawaal karein.  Agar customer ko hold par rakhna zaroori ho, to uski ijazat lein.  Jab bhi aap customer ki narazgi mehsoos karein, foran usay next level par transfer kar dein. Question # 21 What are three features of GPS on mobile devices? (Choose three.)  Phone number lookup  Navigation  Specialized search results  Device tracking  Remote wipe  Gas mileage calculations Question # 21 (Roman) Mobile devices par GPS ki kaun si teen features mojood hain? (Teen options chunein.)  Phone number lookup  Navigation  Specialized search results  Device tracking  Remote wipe  Gas mileage calculations Question # 22 The CIO wants to secure data on company laptops by implementing file encryption. The technician determines the best method is to encrypt each hard drive using Windows BitLocker. Which two things are needed to implement this solution? (Choose two.)  At least two volumes  USB stick Password management  TPM  EFS  Backup Question # 22 (Roman) CIO chahta hai ke company laptops par data ko secure karne ke liye file encryption implement ki jaye. Technician ne behtareen tareeqa ye tay kiya hai ke har hard drive ko Windows BitLocker se encrypt kiya jaye. Is solution ko implement karne ke liye kon si do cheezein zaroori hain? (Do options chunein.)  Kam az kam do volumes  USB stick  Password management  TPM (Trusted Platform Module)  EFS  Backup Question # 23 Which methods can be used to implement multifactor authentication? A. VPNs and VLANs B. IDS and IPS C. Passwords and Fingerprints D. Tokens and hashes Question # 23 (Roman) Multifactor authentication (MFA) ko implement karne ke liye kaun se tareeqe istemal kiye ja sakte hain? A. VPNs aur VLANs B. IDS aur IPS C. Passwords aur fingerprints D. Tokens aur hashes Question # 24 A technician is installing an internal HDD. To which motherboard connector will the technician connect the data cable? ATX PCI PWR_SW SATA Question # 24 (Roman) Ek technician ek internal HDD install kar raha hai. Technician data cable ko motherboard ke kis connector se connect karega? ATX PCI PWR_SW SATA Question # 25 In what two situations would UDP be better than TCP as the preferred transport protocol? (Choose two.)  When applications need to guarantee that a packet arrives intact, in sequence, and unduplicated  When a faster delivery mechanism is needed  When delivery overhead is not an issue  When applications do not need to guarantee delivery of the data  When destination port numbers are dynamic Question # 25 (Roman) Kin do surat-e-haal mein UDP, TCP se behtar transport protocol hoga? (Do options chunein.)  Jab applications ko ye yakeen dilana ho ke packet bilkul theek, sahi tarteeb mein aur bina duplicate ke pohonche.  Jab ek tez tareen delivery mechanism ki zaroorat ho.  Jab delivery overhead koi masla na ho.  Jab applications ko data delivery ki guarantee ki zaroorat na ho.  Jab destination port numbers dynamic hon. Question # 26 A technician has been asked to configure Wi-Fi calling on a corporate mobile device. In which situation would this feature be most advantageous? A. In an emergency situation and no minutes are left on the phone B. When sending wea updates C. When in an area with poor cellular coverage D. In a store transaction making a payment using the mobile device Question # 26 (Roman) Ek technician se kaha gaya hai ke ek corporate mobile device par Wi-Fi calling configure kare. Kis surat-e-haal mein ye feature sab se zyada faida mand hoga? A. Jab emergency ho aur phone par koi minutes baki na hon. B. Jab WEA (Wireless Emergency Alerts) updates bhejne ho. C. Jab aisi jagah ho jahan cellular coverage kamzor ho. D. Jab ek store transaction mein mobile device se payment ki ja rahi ho. Question # 27 Which two laptop components are considered replaceable by the customer. (Choose two.)  Battery  Integrated card reader  Mini-PCIe module  RAM  Display Question # 27 (Roman) Kaun se do laptop components customer ke liye replaceable hote hain? (Do options chunein.)  Battery  Integrated card reader  Mini-PCIe module  RAM  Display Question # 28 A technician uses Microsoft Deployment Image Servicing and Management (DISM) tool to create a Windows image file on one of the workstations running Windows 10. When the technician tries to clone another workstation with the image file, the workstation exhibits network connectivity issues on completion. What could cause this? A. The SID of the original PC is not cleared when creating the image with DISM.** B. The technician used the wrong tool to create the image file. C. The network drivers were not added to the image file. D. The Sysprep utility should have been turned off prior to the creation of the image file. Question # 28 (Roman) Ek technician ne Microsoft Deployment Image Servicing and Management (DISM) tool ka istemal karke ek Windows image file create ki Windows 10 workstation par. Jab technician ne isi image file se doosri workstation ko clone kiya, to completion ke baad network connectivity issues saamne aaye. Iska kya sabab ho sakta hai? A. Original PC ka SID (Security Identifier) image create karte waqt clear nahi kiya gaya. B. Technician ne image file create karne ke liye ghalat tool istemal kiya. C. Network drivers image file mein add nahi kiye gaye. D. Sysprep utility ko image file create karne se pehle off karna chahiye tha. Question # 29 A technician wishes to deploy Windows 10 Pro to multiple PCs through the remote network installation process. The technician begins by connecting the new PCs to the network and booting them up. However, the deployment fails because the target PCs are unable to communicate with the deployment server. What is the possible cause? A- The wrong network drivers are loaded in the image file. B- The SID has not been changed in the image file. C- The NIC cards on the new PCs are not PXE-enabled D- Sysprep was not used before building the image file. Question # 29 (Roman) Ek technician chahta hai ke Windows 10 Pro ko multiple PCs par remote network installation ke zariye deploy kare. Technician naye PCs ko network se connect karta hai aur unhe boot karta hai. Magar deployment fail ho jata hai kyunki target PCs deployment server se communicate nahi kar pati. Iska mumkin sabab kya ho sakta hai? A- Galat network drivers image file mein load hain. B- Image file mein SID change nahi kiya gaya. C- Nai PCs ke NIC cards PXE-enabled nahi hain. D- Image file banane se pehle Sysprep istemal nahi kiya gaya. Question # 30 A user complains that user files cannot be synced with the network file server while the user is traveling out of the office. The user had access to the internet but no access to the company network server. How can this be addressed? A- Ensure that the user only uses a single device and not multiple devices when accessing networked files. B- Turn off the activation of Offline Files feature in the Sync Center. C- Setup a Sync partnership with the networked file location. D- Setup a Sync partnership between the network server, Microsoft OneDrive, and the user. Question # 30 (Roman) Ek user shikayat karta hai ke uske files network file server ke sath sync nahi ho rahi jab wo office se bahar safar kar raha hai. User ko internet ka access tha magar company ke network server ka access nahi tha. Is maslay ko kaise hal kiya ja sakta hai? A- Yaqeen dilaen ke user sirf ek device istemal kare, multiple devices nahi. B- Sync Center mein Offline Files feature ka activation band karein. C- Networked file location ke sath ek Sync partnership setup karein. D- Network server, Microsoft OneDrive, aur user ke darmiyan Sync partnership setup karein. Question # 31 A technician has connected a new internal hard drive to a Windows 10 PC. What must be done in order for Windows 10 to use the new hard drive? A- Initialize the new hard drive. B- Extend the partition on an existing hard drive to the new hard drive. C- Run chkdsk on the new hard drive. D- Mount the new hard drive. Question # 31 (Roman) Ek technician ne ek naya internal hard drive Windows 10 PC ke sath connect kiya hai. Taake Windows 10 is naye hard drive ko istemal kar sake, kya karna zaroori hai? A- Naye hard drive ko initialize karein. B- Maujooda hard drive par partition extend karke naye hard drive ko shamil karein. C- Naye hard drive par chkdsk run karein. D- Naye hard drive ko mount karein. Question # 32 A manager reports that unusual things are happening on a Windows computer. The technician determines that malware is the culprit. What can the technician do to remove stubborn malware? A- Ensure that the computer is connected to the wired network so that antimalware updates can be installed. B- Enter Safe Mode and do a system restore. C- Install adware protection. D- Train the user on identifying trusted and untrusted sources. Question # 32 (Roman) Ek manager report karta hai ke Windows computer par ajeeb o gareeb cheezen ho rahi hain. Technician yeh maloom karta hai ke malware iski wajah hai. Ziddi malware ko hatane ke liye technician kya kar sakta hai? A- Yaqeen karlein ke computer wired network se connected ho taake antimalware updates install ho sakein. B- Safe Mode mein jayein aur system restore karein. C- Adware protection install karein. D- User ko trusted aur untrusted sources ko pehchan’ne ki training dein. Question # 33 What service does PRINT$ provide? A- It provides a network share for accessing shared printers. B- It provides printer drivers for printer administrators. C- It provides a group of hidden printers that only administrative users have permissions to send print jobs to. D- It provides an administrative Printer share accessible by all local user accounts. Question # 33 (Roman) PRINT$ kaunsi service provide karta hai? A- Ye ek network share provide karta hai jo shared printers tak access dene ke liye hota hai. B- Ye printer administrators ke liye printer drivers provide karta hai. C- Ye chhupi hui printers ka ek group provide karta hai jisme sirf administrative users print jobs bhej sakte hain. D- Ye ek administrative printer share provide karta hai jo tamaam local user accounts ke liye accessible hota hai. Question # 34 A customer brings in a computer that is asking for a password as soon as it powers on, even before the operating system boots. Which type of password is enabled? A- BIOS B- Login C- Multifactor D- Network Question # 34 (Roman) Ek customer ek aisa computer lekar aata hai jo jaise hi power on hota hai, ek password maangta hai, is se pehle ke operating system boot ho. Kaunsa password enabled hai? A- BIOS B- Login C- Multifactor D- Network Question # 35 Which three components are used to assign file and directory permissions in Linux systems? (Choose three.)  Root  Group  Owner  All Users  Super Group  Admin Group Question # 35 (Roman) Linux systems mein file aur directory permissions assign karne ke liye kaunse teen components istemal hote hain? (Teen ka intekhab karein.)  Root  Group  Owner  All Users  Super Group  Admin Group Question # 36 A user reports that a Windows 10 PC displays the error message “Invalid Boot Disk” during the boot process. The IT technician attempts to boot the computer and finds that the error message occurs immediately after the POST. What could be the possible cause? A- A recently installed device driver is incompatible with the boot controller. B- BOOTMGR is corrupted. C- The MBR/GPT is corrupted. D- A service failed to start during the booting process. Question # 36 (Roman) Ek user report karta hai ke Windows 10 PC boot process ke dauraan “Invalid Boot Disk” ka error message dikhata hai. IT technician computer boot karne ki koshish karta hai aur dekhta hai ke error message turant POST ke baad aata hai. Iska mumkin sabab kya ho sakta hai? A- Aik naya install kiya gaya device driver boot controller ke sath compatible nahi hai. B- BOOTMGR corrupt ho gaya hai. C- MBR/GPT corrupt ho gaya hai. D- Booting process ke dauraan ek service start hone mein nakam rahi. Question # 37 An IT technician in a service company has provided extensive remote IT support with product deployment for a customer. After the completion of the contract, a complaint is filed against the IT technician for not following company policy by sending unsolicited emails about services and products that are not related to the contract. What two things should the IT support technician have done differently? (Choose two.)  The IT technician should have researched the company policy about personal communication with customers on company time.  The IT technician should have used encryption to hide the purpose of the emails.  The IT technician should have added the customer to a chain letter with many recipients instead.  The IT technician should have asked the customer if the customer was interested in receiving information regarding other new services and products.  The IT technician should have requested permission from a supervisor to send the customer emails. Question # 37 (Roman) Ek IT technician ne ek service company mein ek customer ke liye remote IT support aur product deployment provide ki. Contract khatam hone ke baad, technician par complaint hui ke usne bina ijazat aise emails bheje jo contract se mutaliq nahi the. IT technician ko kaunse do kaam mukhtalif tareeke se karne chahiye the? (Do options ka intekhab karein.)  Technician ko chahiye tha ke wo company policy ka jaiza leta jo customer ke sath personal communication se mutaliq hoti hai.  Technician ko chahiye tha ke wo emails ke maqsad ko chhupane ke liye encryption ka istemal karta.  Technician ko chahiye tha ke wo customer ko ek chain letter mein shamil karta jo kai recipients ko bheja jata.  Technician ko chahiye tha ke wo customer se puchta ke kya wo naye services aur products ki maloomat hasil karna chahta hai.  Technician ko chahiye tha ke wo supervisor se customer ko emails bhejne ki ijazat leta. Question # 38 A third-party security firm is performing a security audit of a company and recommends the company utilize the Remote Desktop Protocol. What are two characteristics of the Microsoft Remote Desktop Protocol (RDP)? (Choose two.)  RDP connects on TCP port 22.  RDP requires a Windows client.  RDP uses an encrypted session.  RDP is a command-line network virtual terminal protocol.  RDP connects on TCP port 3389. Question # 38 (Roman) Ek third-party security firm ek company ka security audit kar rahi hai aur mashwara deti hai ke company Remote Desktop Protocol ka istemal kare. Microsoft RDP ki kaunse do khasoosiyat hain? (Do options ka intekhab karein.)  RDP TCP port 22 par connect hota hai.  RDP ek Windows client ka talabgaar hota hai.  RDP ek encrypted session ka istemal karta hai.  RDP ek command-line network virtual terminal protocol hai.  RDP TCP port 3389 par connect hota hai. Question # 39 A technician is upgrading many PCs used within the company. How should the technician dispose of an old power supply? A- Burn it. B- Take it to the garbage dump. C- Recycle following local regulations. D- Bury it. Question # 39 (Roman) Ek technician company mein istemal hone wale kai PCs ko upgrade kar raha hai. Technician ko purane power supply ko kaise dispose karna chahiye? A- Isay jala dein. B- Isay kachre ke dump par phenk dein. C- Local regulations ko follow karte hue recycle karein. D- Isay zameen mein dafan kar dein. Question # 40 What ACPI power state describes when the CPU and RAM are still receiving power but unused devices are powered down? A- S1 B- S2 C- S3 D- S4 Question # 40 (Roman) Kaunsa ACPI power state ye describe karta hai jab CPU aur RAM ab bhi power le rahe hote hain magar jo devices istemal nahi ho rahi wo powered down hoti hain? A- S1 B- S2 C- S3 D- S4 Question # 41 In which situation would an ESD strike potentially cause harm to the PC? A- When replacing a mechanical hard drive with an M.2 SSD B- When installing an additional display in a workplace cubicle C- When using a grounded mat and working on a computer on an ungrounded workbench D- When installing a dual-voltage power supply Question # 41 (Roman) Kis surat mein ek ESD strike PC ko nuksan pohancha sakti hai? A- Jab ek mechanical hard drive ko M.2 SSD se replace kiya ja raha ho. B- Jab ek additional display ko workplace cubicle mein install kiya ja raha ho. C- Jab ek grounded mat ka istemal ho raha ho magar kaam ek ungrounded workbench par ho raha ho. D- Jab ek dual-voltage power supply install kiya ja raha ho. Question # 42 A client packet is received by a server. The packet has a destination port number of 53. What service application is the client requesting? A- SMTP B- DHCP C- TFTP D- DNS Question # 42 (Roman) Ek client packet server par receive hota hai. Packet ka destination port number 53 hai. Kaunsa service application client request kar raha hai? A- SMTP B- DHCP C- TFTP D- DNS Question # 43 A computer technician is installing a RAID. If the RAID uses mirroring and striping, which RAID level is the technician using? A- 10 B- 5 C- 1 D- 8 Question # 43 (Roman) Ek computer technician RAID install kar raha hai. Agar RAID mirroring aur striping dono ka istemal kar raha ho, to technician kaunsa RAID level use kar raha hai? A- 10 B- 5 C- 1 D- 8 Question # 44 A PC technician has been asked by a supervisor to recommend a security solution for a small company that wants stateful firewall services. Which security technique should the technician recommend? A- Buy an ASA. B- Disable ports. C- Use a VPN. D- Setup footprinting. Question # 44 (Roman) Ek PC technician ko uska supervisor keh raha hai ke ek chhoti company ke liye security solution recommend kare jo stateful firewall services chahti hai. Technician ko kaunsi security technique recommend karni chahiye? A- ASA khariden. B- Ports disable karein. C- VPN ka istemal karein. D- Footprinting setup karein. Question # 45 Which term describes a file system for USB flash drives that supports files larger than 4 GB? A- Extended partition B- exFAT C- Logical drive D- Active partition Question # 45 (Roman) Kaunsa term ek aise file system ko describe karta hai jo USB flash drives ke liye hota hai aur jo 4 GB se bade files ko support karta hai? A- Extended partition B- exFAT C- Logical drive D- Active partition Question # 46 Users in a company have complained about network performance. After investigation, the IT staff has determined that the attacker is using a technique that compares hashed passwords to potential hashes the hacker has. What is the type of network attack? A- DDoS B- DNS poisoning C- SYN flood D- Rainbow table Question # 46 (Roman) Ek company ke users ne network performance ke baray mein shikayat ki hai. Tehqiqat ke baad, IT staff ne yeh maloom kiya ke ek attacker ek aisi technique istemal kar raha hai jo hashed passwords ko possible hashes se compare karta hai. Yeh kis type ka network attack hai? A- DDoS B- DNS poisoning C- SYN flood D- Rainbow table Question # 47 Which statement describes a feature of SDRAM? A- It requires constant power to function. B- Its connector always has 240 pins. C- It can process overlapping instructions in parallel. D- It is able to support two writes and two reads per CPU clock cycle. Question # 47 (Roman) Kaunsa statement SDRAM ki ek khasiyat ko describe karta hai? A- Isay kaam karne ke liye musalsal power ki zaroorat hoti hai. B- Iska connector hamesha 240 pins ka hota hai. C- Yeh overlapping instructions ko parallel process kar sakta hai. D- Yeh har CPU clock cycle par do writes aur do reads support kar sakta hai. Question # 48 A technician is troubleshooting a server that displays the error message “RAID not found” after a power outage over the weekend. What is a possible cause for this? A- The BIOS firmware needs updating. B- The FSB settings have changed and are wrong. C- The external RAID controller is not receiving power. D- The CPU multiplier is set too high. Question # 48 (Roman) Ek technician ek server ko troubleshoot kar raha hai jo weekend ke power outage ke baad “RAID not found” ka error message dikha raha hai. Iska mumkin sabab kya ho sakta hai? A- BIOS firmware ko update karne ki zaroorat hai. B- FSB settings badal gayi hain aur ghalat hain. C- External RAID controller ko power nahi mil rahi. D- CPU multiplier bohot zyada set hai. Question # 49 Which feature is included with macOS and provides the ability for a remote user to view and change files, folders, and applications on the local computer? A- Remote Assistance B- Virtual Network Computing C- Remote Desktop D- Screen Sharing Question # 49 (Roman) Kaunsa feature macOS ke sath shamil hai jo ek remote user ko local computer par files, folders, aur applications dekhne aur badalne ki sahulat deta hai? A- Remote Assistance B- Virtual Network Computing C- Remote Desktop D- Screen Sharing Question # 50 What are two probable causes of a user unable to access local resources such as file shares or printers on a wired network? (Choose two.)  ISP down  Incorrect gateway address  Poor Wi-Fi signal  Bad cabling  DNS name resolution not working Question # 50 (Roman) Ek wired network par ek user local resources jaise ke file shares ya printers tak access kyun nahi kar paa raha? (Do options ka intekhab karein.)  ISP down  Incorrect gateway address  Poor Wi-Fi signal  Bad cabling  DNS name resolution not working Question # 51 A technician is working on a laptop and GPS is not functioning. What is a possible solution for this situation? A- Ensure that Wi-Fi is turned off. B- Check the screen refresh rate. C- Check the display settings. D- Verify that airplane mode is not activated. Question# 51 (Roman) Ek technician ek laptop par kaam kar raha hai aur GPS kaam nahi kar raha. Is maslay ka mumkin hal kya ho sakta hai? A- Ensure that Wi-Fi is turned off. B- Check the screen refresh rate. C- Check the display settings. D- Verify that airplane mode is not activated. Question # 52 Why would an analyst need to use the taskkill command? A- To create a new Windows directory B- To remove an empty directory C- To change from the current working folder to another folder D- To end one or more processes on a PC based on process ID or image name Question # 52 (Roman) Ek analyst taskkill command kyun use karega? A- Naya Windows directory banane ke liye B- Khaali directory delete karne ke liye C- Maujooda working folder se doosray folder mein jaanay ke liye D- Ek ya zyada processes ko process ID ya image name ke zariye khatam karne ke liye Question # 53 A technician wishes to use the reset option to repair a Windows 10 installation and chooses the option that will retain the user’s personal files. Which statement is true based on using this option? A- All user files and applications will be restored together with the complete reinstallation of Windows 10. B- Only user files will be restored together with the complete reinstallation of Windows 10. C- All user files and applications will be deleted, and a complete reinstallation of Windows 10 will occur. D- Only corrupt files of the Windows 10 installation will be replaced and repaired. Question # 53 (Roman) Ek technician Windows 10 installation ko repair karne ke liye reset option istemal karna chahta hai aur wo option select karta hai jo user ke personal files ko retain karega. Is option ko use karne par kaunsa statement durust hoga? A- Tamaam user files aur applications restore ho jayengi aur Windows 10 mukammal tor par reinstall hoga. B- Sirf user files restore hongi aur Windows 10 mukammal tor par reinstall hoga. C- Tamaam user files aur applications delete ho jayengi, aur Windows 10 mukammal tor par reinstall hoga. D- Sirf Windows 10 installation ke corrupt files replace aur repair kiye jayenge. Question # 54: Which protocol is used by Windows for file and printer sharing? A- SMTP B- HTTPS C- IMAP D- SMB Question # 54 (Roman) Windows file aur printer sharing ke liye kaunsa protocol use karta hai? A- SMTP B- HTTPS C- IMAP D- SMB Question # 55: An accountant is booting a PC that has Windows 10 installed. The boot process is currently working on the following step: BIOS locates and reads the configuration settings that are stored in the CMOS memory. What is the next step that will happen in the boot process? A- The BIOS boots the computer using the first drive that contains a valid boot sector. B- WinLoad reads the registry files, chooses a hardware profile, and loads the device drivers. C- The Windows kernel takes over the boot process. D- WinLoad loads two files that make up the core of Windows: NTOSKRNL.EXE and HAL.DLL. Question # 55 (Roman) Ek accountant ek PC boot kar raha hai jisme Windows 10 installed hai. Boot process filhaal is step par hai: BIOS CMOS memory mein stored configuration settings locate aur read kar raha hai. Boot process ka agla step kya hoga? A- BIOS computer ko uss pehle drive se boot karega jisme ek valid boot sector mojood hoga. B- WinLoad registry files read karega, ek hardware profile choose karega, aur device drivers load karega. C- Windows kernel boot process control mein le lega. D- WinLoad do files load karega jo Windows ka core hissa hain: NTOSKRNL.EXE aur HAL.DLL. Question # 56 A manager is booting a tablet that has Windows 10 installed. The boot process is currently working on the following step: The Windows kernel takes over the boot process. What is the next step that will happen in the boot process? A- NTOSKRNL.EXE starts the login file called WINLOGON.EXE. B- The Windows kernel takes over the boot process. C- WinLoad reads the registry files, chooses a hardware profile, and loads the device drivers. D- WINLOGON.EXE displays the Windows Welcome screen. Question # 56 (Roman) Ek manager ek tablet boot kar raha hai jisme Windows 10 installed hai. Boot process filhaal is step par hai: Windows kernel boot process control mein le chuka hai. Boot process ka agla step kya hoga? A- NTOSKRNL.EXE login file WINLOGON.EXE start karega. B- Windows kernel boot process control mein le lega. C- WinLoad registry files read karega, ek hardware profile choose karega, aur device drivers load karega. D- WINLOGON.EXE Windows Welcome screen display karega. Question # 57 Question # 57 (Description In Roman & English) Windows 10 Home: Personal computing aur gaming ke liye istemal hota hai jisme khandani hifazat aur parental control jaise built-in features hote hain. (Used for personal computing and gaming with built-in features like family safety and parental control.) Windows 10 Pro: Chhote business mahaul mein istemal hota hai jisme built-in security, productivity, aur management features hote hain. (Used in small business environments with built-in security, productivity, and management features.) Windows 10 Enterprise: Bade se medium size ke business mahaul mein istemal hota hai jahan advanced security aur management features ki zarurat hoti hai. (Used in large to mid-size business environments requiring advanced security and management features.) Windows 10 Education: Aik taleemi mahaul mein istemal hota hai jisme volume licensing options hote hain. (Used in an academic environment with volume licensing options.) Question # 58 Question # 58 (Details)  VBScript: Scripting Languages (VBScript: Scripting Languages)  JavaScript: Scripting Languages (JavaScript: Scripting Languages)  Python: Scripting Languages (Python: Scripting Languages)  C++: Complete Languages (C++: Complete Languages)  C#: Complete Languages (C#: Complete Languages)  Java: Complete Languages (Java: Complete Languages) Question # 59 Question # 59 (Description In Roman & English) Windows APIs Yeh Microsoft Windows ke liye multimedia tasks se related APIs ka collection hai. (This is a collection of APIs related to multimedia tasks for Microsoft Windows.) Open Graphics Library (OpenGL) Yeh multimedia graphics ke liye ek cross-platform standard specification hai. (This is a cross-platform standard specification for multimedia graphics.) Java Development APIs Yeh Java programming ke development se related APIs ka collection hai. (This is a collection of APIs related to the development of Java programming.) Compatibility APIs Yeh purane versions ke Windows par banaye gaye applications ko naye versions par operate karne ki ijazat deta hai. (This allows applications from older versions of Windows to operate on newer versions.) Question # 60 Question # 60 (Description In Roman & English) Step 1: Masla ki pehchan karein. (Identify the problem.) Step 2: Mumkin cause ka theory establish karein. (Establish a theory of probable cause.) Step 3: Theory ko test karein taake cause ka pata laga sakein. (Test the theory to determine the cause.) Step 4: Masla ko hal karne ke liye ek plan of action establish karein. (Establish a plan of action to resolve the problem.) Step 5: Poori system functionality ko verify karein aur agar laazmi ho to preventive measures implement karein. (Verify full system functionality and if applicable, implement preventive measures.) Step 6: Findings, actions, aur outcomes ko document karein. (Document findings, actions, and outcomes.)