Introduction to OSS_BSS (3).pptx

OSS/BSS in Telecom -Akash Tolia TMN  TMF TOM Model TMN Model TMF (TOM) Model FAB Components eTOM – Concepts & Principles Domain Classification area which brings together a collection of objects...

OSS/BSS in Telecom -Akash Tolia TMN  TMF TOM Model TMN Model TMF (TOM) Model FAB Components eTOM – Concepts & Principles Domain Classification area which brings together a collection of objects that share some specific common architectural characteristics Vertical Context Pillars/Verticals which represent stages or partitions of the lifecycle of the enterprise. Process Decomposition Hierarchal decomposition of process elements which reveals more finer details with every level of decomposition eTOM – Level 3 View Adobe Acrobat Document SID – Shared Information and Data  Domain SID – Domains and Level 1 ABEs Classification area which brings together a collection of objects that share some specific common architectural characteristics ABE – Aggregate ABE is a well-defined set of information and operations that characterize a highly cohesive, loosely coupled set of business entities. Business Entity BEs are concepts (things) that can easily be understood from a business perspective. They can have attributes (properties) as well as relationships to other business entities Attribute An attribute is a fact that describes a business entity. Relationship A relationship is an association of business interest between two business entities, or between a business entity and itself. SID - Definitions Domain ABE – Aggregate Business Entity ABE is a well-defined set of BEs are concepts (things) that can easily be Classification area which brings information and operations that understood from a business perspective. together a collection of objects characterize a highly cohesive, They can have attributes (properties) as that share some specific common loosely coupled set of business well as relationships to other business architectural characteristics entities. entities Relationship Attribute A relationship is an association of business An attribute is a fact that describes interest between two business entities, or a business entity. between a business entity and itself. SID - Example NGOSS – Next Generation OSS NGOSS – Next Generation OSS NGOSS – Next Generation OSS OSS/BSS Systems Operations Support Business Support System System CPQ Service Order Management CRM/Self Service Portals Inventory Management Product Catalogue Systems (Physical & Logical) Service Configuration Customer Order Management Network Provisioning & Trouble Ticket Management Activation Workforce Management Online Charging System Billing Mediation  eTOM – Level 3 Order-to-Payment Usage-to- eTOM – Level 3 Payment Assurance Problem-to- eTOM – Level 3 Solution Complaint-to- eTOM – Level 3 Solution Trouble Ticket-to- eTOM – Level 3 Solution