Salesforce Certified AI Associate PDF Exam Paper

Webassessor x X ®@ B Q ¢. Kryterion y DRAKE INTERNATIONAL. partner BTest Aids~ ?Support...

Webassessor x X ®@ B Q ¢. Kryterion y DRAKE INTERNATIONAL. partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:27:44 I 1 of 40. Cloud Kicks wants to decrease the workload for its customer care agents by implementing a chatbot on its website that partially deflects incoming cases by answering frequently asked questions. 4 s Which field of Al is most suitable for this scenario? A. @ Natural language processing B.(0) Predictive analytics C‘O Cormputer vision [:] Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X @B Q ¢. kryterion ¥y DRAKE INTERNATIONAL o partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:27:37 I 2 of 40. The Cloud Kicks technical team is assessing the effectiveness of their Al development processes. Which established Salesforce Ethical Maturity Model should the team use to guide the development of trusted AI solutions? A. @ Ethical Al Process Maturity Model B. O Ethical AI Prediction Maturity Model [ O Ethical Al Practice Maturity Model D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X 0@B Q ¢. kryterion y DRAKE INTERNATIONAL 0 partner BTest Aids ~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:27:29 I 3 of 40. A sales manager wants to improve their processes using Al in Salesforce. Which application of Al would be most beneficial? A, O Sales dashboards and reporting B. o Lead scoring and opportunity forecasting c. O Data modeling and management D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor b X @B Q ¢. kryterion Y DRAKE INTERNATIONAL 0 partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:27:21 I 4 of 40. What can bias in Al algorithms in CRM lead to? A, O Personalization and targeted marketing changes B. O Advertising cost increases r T C. @ Ethical chailenges in CRM systems D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL o partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:27:16 I 5 of 40. Cloud Kicks wants to develop a solution to predict customers' product interests based on historical data. The company found that employees from one region use a text field to capture the product category, while employees from all other locations use a picklist. E 2 o Which dimension of data quality is affected in this scenario? A.O Completeness B.o Consistency €. (O Accuracy D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor b X @B Q ¢. kryterion ¥ PRAKE INTERNATIONAL D partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:27:10 I 6 of 40. What is the most likely impact that high-quality data will have on customer relationships? P A, O Higher customer acquisition costs B. O Increased brand loyalty i o Improved customer trust and satisfaction D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor x X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL partner BTest Aids~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:27:05 7 of 40. In the context of Salesforce's Trusted Al Principles, what does the principle of Empowerment primarily aim to achieve? A, O Empower users to solve challenging technical problems using neural networks. E B. O Empower users to contribute to the growing body of knowledge of leading Al research. G T o Empower users of all skill levels to build AI applications with clicks, not code. ; C] Mark this itern for later review. Comments: Please Provide Feedback here...  Webassessor * X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL D partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:27:00 I 8 of 40. Cloud Kicks wants to use Al to enhance its sales processes and customer support. Which capability should they use? A, O Dashboard of Current Leads and Cases B. o Einstein Lead Scoring and Case Classification c. O Sales Path and Automated Case Escalations D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X 0|@®@ B Q ¢, kryterion &> v BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:26:56 I 9 of 40. Why is it critical to consider privacy concerns when dealing with Al and CRM data? A, O Confirms the data is accessible to all users E B. ° Ensures compliance with laws and regulations o O Increases the volume of data collected D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor b X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL o partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:26:50 I 10 of 40. How does Al within CRM help sales representatives better understand previous customer interactions? A, o Provides call summaries E B. O Triggers personalized service replies. c. O Creates, localizes, and translates product descriptions D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL o partner BTest Aids~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:26:06 I 11 of 40. A service leader wantsto use Al to help customers resolve their issues quicker in a guided self-serve application. Which Einstein functionality provides the best solution? A.o Bots B.O Recommendation c. O Case Classification D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor b X @B Q ¢. kryterion v ORAKE INTERNATIONAL D partner BTest Aids~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:26:01 12 of 40. Which data does Salesforce automatically exclude from Marketing Cloud Einstein engagement model training to mitigate bias and ethical risks? A. () Geographic B.o Demographic C.O Cryptographic C] Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X @B Q ¢. kryterion v DRAKE INTERNATIONAL 0 partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:55 I 13 of 40. Cloud Kicks wants to use Einstein Prediction Builder to determine a customer's likelihood of buying specific products; however, data quality is a concern. E 2 How can data quality be assessed quickly? A, O Run reports to explore the data quality. B. o Leverage data quality apps from AppExchange. C. (O Build a Data Management Strategy. D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor * X @B Q ¢. kryterion Y DRAKE INTERNATIONAL partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:49 14 of 40. What role does data quality play in the ethical use of Al applications? A, ° High-guality data is essential for ensuring unbiased and fair Al decisions, prometing ethical use, and preventing discrimination. B. O High-guality data ensures the presence of demaographic attributes required for personalized campaigns. C. O Low-quality data reduces the risk of unintended bias as the data is not overfitted to demographic groups. D Mark this ltem for later review. Comments: Please Provide Feedback here...  Webassessor * X 0|@®@ B Q ¢ kryterion & BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:45 I 15 of 40. What is the role of data quality in achieving Al business objectives? A, O Data quality is unnecessary because AI can work with all data types. E B. O Data guality is important for maintaining Al data storage limits. C. o Data quality is required to create accurate Al data insights. D Mark this item for later review, Comments: Please Provide Feedback here... Webassessor b X @B Q ¢. kryterion by DRAKE INTERNATIONAL partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:38 16 of 40. What is a potential source of bias in training data for AI models? A.() The data is collected in real time from source systems. E B. ° The data is skewed toward a particular demographic or source. 4 C O The data is collected from a diverse range of sources and demographics. D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor b X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL D partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:33 I 17 of 40. A system admin recognizes the need to put a data management strategy in place. What is a key component of a data management strategy? A, O Naming Convention B. o Data Backup 2% O Color Coding D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor b X @B Q ¢. kryterion y DRAKE INTERNATIONAL D partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:24 18 of 40. A data quality expert at Cloud Kicks wants to ensure that each new contact contains at least an email address or phone number. Which feature should they use to accomplish this? A, o Validation rule B.O Autofill & O Duplicate matching rule () Mark this item for later review. Comments: Please Provide Feedback here... Webassessor * X | ® B Q ¢. kryterion ¥y DRAKE INTERNATIONAL partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:17 19 of 40. Which best describes the difference between predictive Al and generative AI? A, D Predictive AI uses machine learning to classify or predict cutputs from its input data whereas generative Al does not use machine learning to generate its output. S B. O Predictive Al and generative AL have the same capabilities but differ in the type of input they receive; predictive Al receives raw data whereas generative Al receives natural language, o o Predictive Al uses machine learning to classify or predict outputs from its input data whereas generative Al uses machine learning to generate new and original output for a given input. C] Mark this item for later review. Comments: Please Provide Feedback here... Webassessor x X @B Q ¢. kryterion ¥ DRAKE INTERNATIONAL o partner BTest Aids~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:25:12 20 of 40. Cloud Kicks wants to use an Al model to predict the demand for shoes using historical data on sales and regional characteristics, What is an essential data quality dimension to achieve this goal? A.D Age B.° Reliability C.O Volume D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * & - X 0|@®@ B Q ¥ kryterion BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:07 I 21 of 40. What is a potential outcome of using poor-quality data in Al applications? A, O &I madel training becomes slower and less efficient. E B. O Al models become more interpretable. C. o Al models may produce biased or erroneous results. D Mark this ltem for later review. Comments: Please Provide Feedback here...  Webassessor * X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL ” partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:25:02 I 22 of 40. A consultant conducts a series of Consequence Scanning Workshops to support testing diverse datasets. Which Salesforce Trusted Al Principle is being practiced? A.o Inclusivity B.O Transparency C.O Accountability D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor x X 0|@®@ B Q ¢. kryterion y DRAKE INTERNATIONAL ° partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:24:56 I 23 of 40. Which Einstein capability uses emails to create content for Knowledge articles? A.O Discover B.o Generate C*O Predict D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor b X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:24:51 24 of 40. What is a key challenge of human-AI collaboration in decision-making? A, O Reduces the need for human involvement in decision-making processes E B. O Leads to more informed and balanced decision-making 4 c, o Creates a reliance on Al, potentially leading to less critical thinking and oversight D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X 0|@®@ B Q ¢. kryterion y DRAKE INTERNATIONAL o partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:24:45 I 25 of 40. What should be done to prevent bias from entering an Al system when training it? A, O Include proxy wvariables. B. o Import diverse training data. C. O Use alternative assumptions. D Mark this ltem for later review. Comments: Please Provide Feedback here...  Webassessor * X 0|@®@ B Q ¢. kryterion &> v BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:24:40 I 26 of 40. What is a key consideration regarding data quality in Al implementations? A, o Data's role in training and fine-tuning Salesforce Al models E B. O Integration process of Al models with Salesforce workflows C. O Techniques for customizing Al features in Salesforce D Mark this item for later review, Comments: Please Provide Feedback here... wenmsossrX 0 |® | Q BTest Aids~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:24:14 27 of 40. How does a data quality assessment impact business outcomes for companies using AI? A. o Provides a benchmark for Al predictions B. O Improves the speed of Al recommendations s O Accelerates the delivery of new AI solutions D Mark this Item for later review. Comments: Please Provide Feedback here...  Webassessor b X | ® B Q ¢. kryterion vy DRAKE INTERNATIONAL 0 partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:24:08 I 28 of 40. Cloud Kicks uses Einstein to generate predictions but is not seeing accurate results. What is a potential reason for this? A, O The wrong product B. @ Poor data guality C. O Too much data C] Mark this ltem for later review. Comments: Please Provide Feedback here...  Webassessor b X @B Q ¢. kryterion ¥y DRAKE INTERNATIONAL D partner BTest Aids~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:24:03 I 29 of 40. What is machine learning? A, O Al that can grow its intelligence E B, O AI that creates new content C.Q Adata maodel used in Salesforce D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor b X @B Q ¢_kryterion partner BTest Aids~ ?Support Exit Exa Salesforce Certified Al Associate Time Remaining : 00:23:50 30 of 40. Which action should be taken to develop and implement trusted generative Al with Salesforce's safety guideline in mind? A, O Be transparent when Al has created and autonomousty delivered content. g B. o Create guardrails that mitigate toxicity and protect PII. 4 i O Develop right-sized models to reduce our carben footprint. D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor * X 0|@®@ B Q ¢. kryterion y DRAKE INTERNATIONAL o partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:23:41 31 of 40. What are the key components of the data quality standard? A.() Naming, Formatting, Monitoring B. O Reviewing, Updating, Archiving e o Accuracy, Completeness, Consistency D Mark this Item for later review. Comments: Please Provide Feedback here...  Webassessor * X @B Q ¢. kryterion Y DRAKE INTERNATIONAL o partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:23:33 I 32 of 40. Cloud Kicks learns of complaints from customers who are receiving too many sales calls and emails. Which data quality dimension should be assessed to reduce these communication inefficiencies? A.O Usage B.o Duplication C.O Consent D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor * X @B Q ¢. kryterion by DRAKE INTERNATIONAL partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:23:28 33 of 40. A financial institution plans a campaign for preapproved credit cards. How should they implement Salesforce's Trusted AI Principle of Transparency? A, o Flag sensitive variables and their proxies to prevent discriminatory lending practices. B. O Incorporate customer feedback into the model's continuous training. o O Communicate how risk factors such as credit score can impact customer eligibility. D Mark this item for later review. Comments: Please Provide Feedback here... Webassessor x X @B Q ¢. kryterion v DRAKE INTERNATIONAL partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:23:18 34 of 40. Which statement exemplifies Salesforce's honesty guideline when training AI models? A, O Minimize the AI model's carbon footprint and environmental impact during training. B. o Ensure appropriate consent and transparency when using Al-generated responses, G O Control bias, toxicity, and harmful content with embedded guardrails and guidance, () Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X 0|@®@ B Q ¢. kryterion &> v BTest Aids~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:23:11 I 35 of 40. What is the role of Salesforce's Trusted Al Principles in the context of CRM systems? A. ° Guiding ethical and responsible use of AL E B. O Outlining the technical specifications for Al integration c. O Providing a framework for Al data model accuracy D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor b X @B Q ¢. kryterion Yy DRAKE INTERNATIONAL o partner BTest Aids~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:23:04 I 36 of 40. What is a benefit of data quality and transparency as it pertains to bias in generative AI? A, O Chances of bias are aggravated. E B. ° Chances of bias are mitigated. 4 c. O Chances of bias are removed. Question 36. C is correct answer dnt follow B D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor b X @B Q ¢. kryterion y DRAKE INTERNATIONAL o partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:22:59 I 37 of 40. What is an example of ethical debt? A, o Launching an Al feature after discovering a harmful bias B. O Delaying an Al product launch to retrain an AI data model C. O Violating a data privacy law and failing to pay fines D Mark this Item for later review. Comments: Please Provide Feedback here...  Webassessor x X 0|@®@ B Q ¢. kryterion y DRAKE INTERNATIONAL o partner BTest Aids ~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:22:48 I 38 of 40. Which type of bias imposes a system’s values on others? A.O Automation B.o Societal Ca O Association D Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X 0|@®@ B Q ¢. kryterion y DRAKE INTERNATIONAL o partner BTest Aids ~ ?Support Exit Exam Salesforce Certified AI Associate Time Remaining : 00:22:41 I 39 of 40. A marketing manager wants to use Al to better engage their customers. Which functionality provides the best solution? A. (O Bring Your Own Model B. o Journey Optimization [ O Einstein Engagement [:] Mark this item for later review. Comments: Please Provide Feedback here...  Webassessor * X @B Q ¢. kryterion y DRAKE INTERNATIONAL D partner BTest Aids~ ?Support Exit Exam Salesforce Certified Al Associate Time Remaining : 00:22:16 I 40 of 40. A business analyst (BA) wants to improve business by enhancing their sales processes and customer support. Which AI applications should the BA use to meet their needs? A, O Machine learning models and chatbet predictions B. O Sales data cleansing and customer support data governance C. @ Lead scoring, opportunity forecasting, and case classification C] Mark this item for later review. Comments: Please Provide Feedback here... Webassessor x X v @ B Q ¢_Kkryterion by DRAKE INTERNATIONAL partner '_“.'asth'i'a';v ?s_ug P Salesforce Certified Al Associate Time Taken: 49 minutes of 70 minutes total Result: Pass Percentage Correct Al Fundamentals 85% | Al Capabllities In CRM 100% i Ethical Considerations of Al 80% - Data for Al 86% Congratulations! You have successfully completed the certification exam to become a Salesforce Certified AI Assoclate. Welcome to the Salesforce worldwide community of Certified Professionals! Exit Test - R | ARE P ek Mooe [ T e