ID Training Notes.docx

**[Analysis Phase (needs assessment)]** 1. Can training solve the problem? a. Identify the root cause 2. What goals and objectives should this training address? b. Identify and define learning outcomes 3. What resources are available for the project? c. Ensure you have suffic...

**[Analysis Phase (needs assessment)]** 1. Can training solve the problem? a. Identify the root cause 2. What goals and objectives should this training address? b. Identify and define learning outcomes 3. What resources are available for the project? c. Ensure you have sufficient resources 4. Who are the learners? d. What are needs and characteristics e. Where/how they will access learning f. Design for inclusivity 5. What additional data is needed? g. 4 common methods i. Individual interviews ii. Work observations iii. Group interviews iv. Surveys **[Design Phase]** 1. Outcome statement from stakeholder or sponsor a. Linked to organizational strategies of company 2. Writing learning objectives b. Tie back to task or competencies c. Should be specific and measurable d. Develop assessment 3. Delivery and methods of training e. Objectives f. Assessments g. Materials h. Lesson Plan a. Milestones / Deadlines b. Assignment for teammates a. Preliminary communication to sponsors/stakeholders b. Feedback and suggestions from stakeholders c. Design inclusivity **[Implementation Phase]** 1. Outcomes and tasks a. Coordinating program support b. Training rollout schedule c. LMS and admin of program d. Prepare facilitators (train the trainer) e. Run pilot class f. Delivery the course g. Course evaluation - Train employees how to prevent data security breaches using 2020 Data Security Standard - Explain to the employee how a customer's information is at risk when not following these procedures