Training Needs Assessment & Design Phase

Study Notes

Identify the root cause of the problem to determine if training is the appropriate solution.
Define learning outcomes and objectives that directly address the identified problem.
Ensure sufficient resources (budget, technology, personnel) are available for the training project.
Identify learner characteristics, needs, access methods, and ensure inclusive design for diverse learners.
Gather necessary data using methods such as individual interviews, work observations, group interviews, and surveys.

Develop outcome statements aligned with organizational strategies.
Write specific, measurable learning objectives tied to tasks and competencies, including assessments.
Plan training delivery methods, considering objectives, assessments, materials, and lesson plans.
Establish milestones and deadlines, assign tasks to team members, and ensure inclusive design.
Communicate with stakeholders, gather feedback, and incorporate suggestions.

Coordinate program support, including scheduling, LMS administration, and facilitator training.
Conduct a pilot class to test the training program before full rollout.
Deliver the training course and conduct a course evaluation to assess effectiveness.
Train employees on data security breach prevention using the 2020 Data Security Standard.
Emphasize the risks to customer information when procedures are not followed.

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