Group Assignment 1: Training Needs Analysis (TNA) PDF

KMS2014 Design and Management of Training Program Semester 1 2024/2025 Group Assignment 1: Training Needs Analysis (TNA) Due date: 4 December 2024 Group Assignment 1 (10%) Purpose The purpo...

KMS2014 Design and Management of Training Program Semester 1 2024/2025 Group Assignment 1: Training Needs Analysis (TNA) Due date: 4 December 2024 Group Assignment 1 (10%) Purpose The purpose of this assignment is to give students a hands-on experience in conducting a situational analysis to identify training needs in an organization. This assignment will help students develop skills in analysing organizational context and determining areas where training can improve performance. Instruction 1. For this assignment, you will work in a team of 5-6 members. 2. Select an organization. Each group will select a real-life case study (e.g. retail company, hotel, restaurants). 3. Utilize generative AI Tool. Use generative AI tools to gather information on the industry, identify common training needs, and understand best practices in training and development. 4. Conduct a situational analysis: a. Provide a brief overview of the organization, including its mission, goals, and structure b. Analyze the current performance, culture, and any existing training programs c. Conduct interviews/ surveys with key stakeholders (e.g., managers, employees) to gather insights on current issues and skill gaps. d. Identify the strengths, weaknesses, opportunities, and threats related to training and development. 5. Prepare a training needs assessment survey/interview guide 6. Identify training needs. Based on the situational analysis, identify key areas where training is required, who will receive the training, and other pertinent information. Prioritize training needs and justify your choices. 7. Recommend ONE (1) training based on your group’s analysis. 8. Your group will submit a report of your analysis: a. Deadline: 4 November 2024 (pdf version via eLEAP). b. Report should professional looking with title of your report, group member names, matric numbers, course name and date of submission c. Length of report is between 6-10 pages (1.5 spacing) excluding title page, references pages, and appendix pages d. Include your survey or interview guide in the Appendix e. In-text citations and references should be in APA 7th edition format f. Include (i) a photo of the interview session (ii) letter to organization and (iii) screen shot of your discussion in your group (e.g.WApp/Telegram) KMS2014 Semester 2024/2025-1 [Dr. Victoria Jonathan] [Sheilla Lim Omar Lim] [Abang Izhar Abang Ahmad]  KMS2014 Design and Management of Training Program Semester 1 2023/2024 Training Needs Analysis Report Marking Guide (15%) Criteria Descriptors 1 2 3 4 1. Organization Profile Minimal or unclear Basic organizational profile Clear and relevant profile with Comprehensive, well- (Clarity and relevance of the organizational profile. Lacks with limited detail. General good details. Demonstrates researched, and clearly organizational context) key information and shows understanding, but key understanding of the articulated profile that aligns little understanding of the elements like structure and organization, though some with the TNA. Demonstrates a organization. goals are missing or unclear. areas lack depth or detail. deep understanding of the organization’s structure, goals, and challenges. 2. Situational Analysis Weak or absent analysis. Fails Basic analysis with some gaps Adequate analysis of the Insightful and thorough (Understanding and analysis of to identify relevant performance identified, but lacks depth. situation with identification of analysis of the current situation, the current situation) gaps or contextual factors. Limited understanding of performance gaps. Some factors identifying performance gaps factors affecting training. affecting training are covered and aligning them with but may not be fully explored. organizational goals. Critical factors affecting training are well-covered. 3. Application of Training Little to no application of TNA Basic application of TNA Sound application of TNA Expert application of TNA Needs Methodology methodology. Process is methodology with some clarity. methodology. The process is methodologies with clear, (Appropriate use of TNA unclear, irrelevant, or lacks The process may be clear and relevant, though may logical processes. methodology) structure. inconsistent or poorly justified. lack some detail or justification. Methodologies are justified and highly relevant to the Insufficient or irrelevant data Limited data sources are used. A good range of data sources is organization's needs. sources. Little to no analysis of Data is only partially analyzed, used, but some may lack data, leading to an unclear leading to less effective diversity or relevance. Data is Multiple, diverse, and relevant identification of training needs. identification of training needs. adequately analyzed and used data sources are used. The data to identify training needs. is well-analyzed and used effectively to identify training needs. 4. Recommendations for Recommendations are missing, Basic recommendations are Recommendations are relevant Recommendations are highly Training Programs irrelevant, or poorly justified, provided but may not be fully and aligned with identified relevant, realistic, and directly (Alignment of showing little connection to aligned with the training needs needs, though some may lack aligned with identified training recommendations with identified needs. or may lack detail. strong justification or detail. needs. Justifications are well- identified needs) supported by data and analysis. KMS2014 Semester 2024/2025-1 [Dr. Victoria Jonathan] [Sheilla Lim Omar Lim] [Abang Izhar Abang Ahmad]  KMS2014 Design and Management of Training Program Semester 1 2023/2024 5. Use of Generative AI Tools Little to no use of AI tools. Basic use of AI tools, but Good use of AI tools for Creative and highly effective (Effectiveness of AI tools in When used, it is poorly integration into the process is analysis and content creation, use of AI tools to enhance data analysis and content creation) integrated and lacks minimal or unclear. The tools though some areas could be analysis, content creation, and justification or effectiveness. may have been used better integrated. The use of AI overall report quality. AI use is inconsistently. is generally effective. well-integrated and justified. 6. Presentation and Structure The report is poorly organized, The report is somewhat The report is well-organized, The report is exceptionally (Clarity, coherence, with unclear sections and little organized but may have issues with some minor issues in well-organized, clear, and organization of the report, coherence. Information is with flow and clarity. Some clarity or flow. Information is coherent. Flow is logical, with referencing) presented in a disjointed or sections are hard to follow. presented clearly. smooth transitions between confusing manner. Some attempt to follow format Generally follows format and sections. Does not follow format and and referencing style referencing Follows format and referencing referencing style style Total Score (24 marks) Score (converted to 10%) KMS2014 Semester 2024/2025-1 [Dr. Victoria Jonathan] [Sheilla Lim Omar Lim] [Abang Izhar Abang Ahmad]