HCO Study Guide for 1.1 - SolarWinds MIBs and OIDs PDF

7/27/23, 6:24 PM What is a MIB, OID, and how they are used in Orion (https://support.solarwinds.com/) SolarWinds uses cookies on our websites to facilitate and improve your online experience. By continuing to use our website, you consent to our use of cookies. For further details on cookies, please see our cookies policy (https://www.solarwinds.com/cookies). Hide this Message Select your Preferred Language from the below list English (US) FEATURED TOPICS (/SUCCESSCENTER/S/TOPIC/0TO2J000… What is a MIB, OID, and how they are used in Orion Learn about management information bases (MIBs) and object identifiers (OIDs) and how they are used in the SolarWinds Network Performance Monitor (NPM). Frequently asked questions about MIBs and OIDs. Feb 16, 2022 Success Center FIRST PUBLISHED DATE 10/22/2018 1:20 PM LAST PUBLISHED DATE 2/16/2022 8:41 PM OVERVIEW What are MIBs and OIDs? Management Information Base (MIB) is a structure that describes all objects a device can report on, such as CPU, fan, or temperature. MIB contains the name, datatype, and the object identifier (OID). MIB is a hierarchical structure, displayed as a navigation tree. Every entry in the MIB tree is a value for a specific component on a specific device. https://support.solarwinds.com/SuccessCenter/s/article/What-is-a-MIB-OID-and-how-they-are-used?language=en_US 1/7 7/27/23, 6:24 PM What is a MIB, OID, and how they are used in Orion Each entry in the tree is followed by a number in parenthesis. Each entry in the tree can be specified using the sequence of numbers, such as 1.3.6.1 ( iso.org.dod.internet ). The unique numerical value is the OID. For more information, see Management Information Base (MIB) for the Simple Network Management Protocol (SNMP) (https://tools.ietf.org/html/rfc3418). (© 2002 The Internet Society, available at https://tools.ietf.org/html/rfc3418 (https://tools.ietf.org/html/rfc3418), obtained on December 6, 2018) The following video (2:02 min) provides an explanation of MIBs and OIDs. What is SolarWinds Orion MIB? SolarWinds maintains a MIB database that serves as a repository for the OIDs used to monitor a wide variety of network devices. The MIB database is compiled once a week. You are notified when the new MIB database is available. ENVIRONMENT NPM 12.4 - EOL;NPM 12.5;NPM 2019.4;NPM 2020.2 CAUSE n/a https://support.solarwinds.com/SuccessCenter/s/article/What-is-a-MIB-OID-and-how-they-are-used?language=en_US 2/7 7/27/23, 6:24 PM What is a MIB, OID, and how they are used in Orion RESOLUTION What are MIBs used for? To support the Orion SNMP Trap Server. The SNMP trap server "listens" on a specified port, and when a trap is sent on the port, it processes the message. The trap server looks up the trap in the MIB database to determine how to handle it. Furthermore, creating an SNMP Trap Rule to take some action based on the specific trap can also involve a lookup in the MIB database. See Configuring Trap Viewer Filters and Alerts (http://www.solarwinds.com/documentation/helploader.aspx? topic=OrionAGConfiguringTrapViewerFiltersAlerts.htm). To create Universal Device Pollers. (https://documentation.solarwinds.com/en/success_center/NPM/content/core-creating- universal-device-pollers-sw551.htm) Based on individual OIDs in the MIB tree, you can customize what data you want to poll for your devices. To create customized device pollers. (https://documentation.solarwinds.com/en/success_center/NPM/content/core-creating- device-studio-pollers-sw2534.htm) You need to know OIDs that provide the data you need to poll from your devices. See Create custom monitors (https://documentation.solarwinds.com/en/success_center/NPM/content/npm-custom- monitoring.htm) to decide whether to crate a Universal Device Poller or a custom device poller. What are MIBs NOT used for? MIBs are not used to identify devices. When a new device is added to NPM, Orion does an SNMP query, pulls back an OID called the sysobjectID. Orion compares this value with the sysobjectID database to identify the vendor, machine type, and so on. The sysobjectID database is completely different from the MIB database. Therefore, when you add a device that Orion does not recognize, updating the MIB database won’t help. You would have to update the sysobjectID database and that only happens with releases and service packs. It is not part of the weekly MIB database update. Having two databases is a result of product evolution. The sysobjectID database came first, long before Orion had a trap server or a Universal Device Poller. SNMP traps were added in 8.0, the Universal Device Poller was added in 9.0, and both of these features needed a robust MIB database. The older sysobjectID store was not appropriate, and thus Orion inherited the existing MIB database from SolarWinds Engineer’s Toolset. https://support.solarwinds.com/SuccessCenter/s/article/What-is-a-MIB-OID-and-how-they-are-used?language=en_US 3/7 7/27/23, 6:24 PM What is a MIB, OID, and how they are used in Orion What if I do not know what OIDs I need to poll? If you do not know the exact OID, but have a general gist, such as "I want to measure something like temperature on a Cisco router", you can search for the OID in the MIB tree. You can browse the MIB tree in the UnDP application (https://documentation.solarwinds.com/en/success_center/NPM/content/core-creating-universal- device-pollers-sw551.htm) or in the OID picker within the Create Poller Package wizard. Browse the MIB tree or enter a keyword (or even the OID number) into the search box. You can also consult your vendor documentation to find out the OIDS to monitor on your devices. What if OIDs are not in my MIB? When you are creating a UnDP poller and cannot find an OID in the MIB tree, update the MIB database (https://documentation.solarwinds.com/en/success_center/NPM/content/core- management-information-base--mib--sw1730.htm). OIDs you want to poll using a device studio poller do not have to be in the SolarWinds MIB database. If an OID is assigned to a device, NPM tries to poll it, regardless of whether it is in the MIB database or not. If the OID is not in the MIB database, launch the Create Poller Package wizard, select the Manually Define Object Identifier box, and enter the OID details yourself. See Create Pollers in Device Studio (https://documentation.solarwinds.com/en/success_center/NPM/content/core-creating-device- studio-pollers-sw2534.htm) and Define object identifiers manually (https://documentation.solarwinds.com/en/success_center/NPM/content/core-manually-defining- object-identifiers--oids--sw2546.htm). How does adding MIBs to Orion affect my Orion Platform installation? Adding MIBs to Orion does not change the way Orion polls devices. If you list the resource of the device and is not seeing certain resource (CPU, Memory, Interfaces, hardware health, etc), adding the MIB will not resolve the issue. The resource will still not be shown even after MIB compilation. Adding MIBs to Orion does not change a device that has an Unknown machine type. Adding MIBs to Orion allows Orion to display trap messages from the device. Adding MIBs to Orion allows you to search for OIDs in the Universal Device Poller. If you know the OID, you can create a UnDP poller for the device without the OID being in the MIB database. See Monitoring MIBs with Universal Device Pollers (https://documentation.solarwinds.com/en/success_center/NPM/content/core-monitoring- mibs-with-universal-device-pollers-sw548.htm). https://support.solarwinds.com/SuccessCenter/s/article/What-is-a-MIB-OID-and-how-they-are-used?language=en_US 4/7 7/27/23, 6:24 PM What is a MIB, OID, and how they are used in Orion Additional Resources Trap templates (https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/Core- What-is-a-Trap-Template.htm) are used to format your trap messages. You can use SolarWinds macros or variables in the OID Value and ValueName attributes or call values from your MIB. Trigger alerts when receiving specific Syslog messages (https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/Core- Configuring-Syslog-Viewer-Filters-and-Alerts-sw1250.htm) Syslog alert actions (https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/Core- Available-Syslog-Alert-Actions-sw1172.htm) Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any. Did you know? Solarwinds offers fully functional free trials of all of our products, from network and systems management to IT Security and Database Monitoring FREE TRIALS AND DOWNLOADS (HTTPS://WWW.SOLARWINDS.COM/DOWNLOADS? LEC-DFT-CSC-SW_WW_X_PP_X_LD_EN_CSCDYK_X-ORIO- 20200600_ARTICLE_X_X_VIDNO_X-X) Related Articles No related articles yet Articles are related if tend to be read by the same people https://support.solarwinds.com/SuccessCenter/s/article/What-is-a-MIB-OID-and-how-they-are-used?language=en_US 5/7 7/27/23, 6:24 PM What is a MIB, OID, and how they are used in Orion We'd like to hear from you. Please submit this form to provide feedback to the Success Center team.  We’re Geekbuilt.® Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. The result? IT management products that are effective, accessible, and easy to use. 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All rights reserved. https://support.solarwinds.com/SuccessCenter/s/article/What-is-a-MIB-OID-and-how-they-are-used?language=en_US 7/7 7/27/23, 6:24 PM Orion SNMP Get Type statements (https://support.solarwinds.com/) SolarWinds uses cookies on our websites to facilitate and improve your online experience. By continuing to use our website, you consent to our use of cookies. For further details on cookies, please see our cookies policy (https://www.solarwinds.com/cookies). Hide this Message Select your Preferred Language from the below list English (US) NETWORK MANAGEMENT (/SUCCESSCENTER/S/TOPIC/0TO2J000… Orion SNMP Get Type statements This article discuses the commands used by the Universal Device Poller for SNMP queries, including GET, GET NEXT, and GET TABLE. Jun 27, 2022 Success Center FIRST PUBLISHED DATE 10/15/2018 4:43 PM LAST PUBLISHED DATE 6/27/2022 5:25 PM OVERVIEW The article aims to discuss and clarify the Get Types used by the Universal Device Poller for SNMP queries and their difference. ENVIRONMENT NPM 12.4 - EOL;NPM 12.5;NPM 2019.4;NPM 2020.2 CAUSE N/A RESOLUTION SNMP Get Type defines the SNMP polling method used by your Universal Device Poller to get the devices' OID values. The polling method is determined primarily by the type of object that you want to poll. MIB values require either GET or GET NEXT, and MIB tables require GET TABLE. The SNMP get types available for Universal Device Pollers are described in the following: https://support.solarwinds.com/SuccessCenter/s/article/Orion-SNMP-Get-statements?language=en_US 1/4 7/27/23, 6:24 PM Orion SNMP Get Type statements GET - SNMP GET is used with an OID to retrieve the value of the object with the given OID. For example, SNMP GET 1.3.6.1.2.1.11.1.0 retrieves the value of RFC1213-MIB:snmpInPkts (OID 1.3.6.1.2.1.11.1) for instance 0 of the polled device. GET NEXT - SNMP GET NEXT is used with an OID to retrieve the value of the object with the OID immediately following the given OID. For example, SNMP GET NEXT 1.3.6.1.2.1.11.1.0 retrieves the value of RFC1213- MIB:snmpOutPkts (OID 1.3.6.1.2.1.11.2) for instance 0 of the polled device. GET TABLE - SNMP GET TABLE is used with a MIB table OID to retrieve the table with the specified OID. For example, SNMP GET TABLE 1.3.6.1.2.1.4.22.0 retrieves the table of values RFC1213- MIB:ipNetToMediaTable (OID 1.3.6.1.2.1.4.22) for instance 0 of the polled device. Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any. Did you know? Solarwinds offers fully functional free trials of all of our products, from network and systems management to IT Security and Database Monitoring FREE TRIALS AND DOWNLOADS (HTTPS://WWW.SOLARWINDS.COM/DOWNLOADS? LEC-DFT-CSC-SW_WW_X_PP_X_LD_EN_CSCDYK_X-ORIO- 20200600_ARTICLE_X_X_VIDNO_X-X) Related Articles No related articles yet Articles are related if tend to be read by the same people https://support.solarwinds.com/SuccessCenter/s/article/Orion-SNMP-Get-statements?language=en_US 2/4 7/27/23, 6:24 PM Orion SNMP Get Type statements We'd like to hear from you. Please submit this form to provide feedback to the Success Center team.  We’re Geekbuilt.® Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. The result? IT management products that are effective, accessible, and easy to use. 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All rights reserved. https://support.solarwinds.com/SuccessCenter/s/article/Orion-SNMP-Get-statements?language=en_US 4/4 7/27/23, 6:24 PM Device Studio technologies in NPM Device Studio technologies in NPM Device Studio supports a number of technologies. Each technology has a defined set of properties that you can monitor on your devices. The technology you select defines how the polled data are processed, stored, and presented. technology usage CPU & Memory CPU & Memory is used for collecting data about the CPU and memory load of single processor systems. It provides data to resources related to CPU and memory, such as Average CPU Load & Memory Utilization, Min/Max/Average of Average CPU Load, or Top CPUs by Percent Load. To use this technology, specify a single OID that reports a value from 0 to 100. For example, if a natively polled OID returns incorrect CPU load values, search for an OID that returns a possible value. In the case of CPU load, the load can vary between 0% and 100%, so you must look for an OID that returns a value between 0 and 100. To determine the OID, consult your device vendor, or carry out a search for an OID that reports the correct value for your device. Multi Multi CPU & Memory provides data to the same resources for multiprocessor CPU & Memory systems as the CPU & Memory technology provides for single processor systems. For example, if a natively polled OID returns incorrect CPU load values, search for an OID that returns possible values. In the case of CPU load, the load can vary between 0% and 100% on each CPU core, so you must look for an OID that returns a table of values between 0 and 100, where each row corresponds to a CPU core. Node Details Node Details provides data for the Node Details resource, and can be used for devices that are not supported out of the box. To use this technology, specify custom OIDs to poll for Vendor, Machine Type, Software Version, and other data. You can also define custom text to be used instead of the polled value. https://documentation.solarwinds.com/en/success_center/npm/content/core-device-studio-technologies.htm 1/2 7/27/23, 6:24 PM Device Studio technologies in NPM Pollers using other polling technologies, such as VLAN and VRF, are also displayed in the Manage Pollers view. However, it is not possible to create pollers using these technologies in Device Studio. Data sources used in Device Studio By creating Device Studio pollers, you can define custom polling definitions in a way that allows you to view the defined set of pollers and the data polled by them as fully integrated entities in the SolarWinds Platform Web Console, including charts, alerts, and reports. You can define a set of polled data, and then associate these data points with monitored nodes. The data source you use for polling devices can be: A polled value or values reported by a device on an OID. A calculated value that results from the transformation of polled values. A fixed value in the form of a constant number or text. This value is not polled. For example, you can specify the software version of your device as 15. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/core-device-studio-technologies.htm 2/2 7/27/23, 6:25 PM How to Create a Universal Device Poller (UnDP) in NPM (https://support.solarwinds.com/) SolarWinds uses cookies on our websites to facilitate and improve your online experience. By continuing to use our website, you consent to our use of cookies. For further details on cookies, please see our cookies policy (https://www.solarwinds.com/cookies). Hide this Message Select your Preferred Language from the below list English (US) FEATURED TOPICS (/SUCCESSCENTER/S/TOPIC/0TO2J000… How to Create a Universal Device Poller (UnDP) in NPM This article describes how to create a Universal Device poller (UnDP) and how to change the polling interval, MIB, and OID setup universal device pollers. Learn more about creating custom monitors with SolarWinds Network Performance Monitor (NPM). Aug 7, 2022 Success Center FIRST PUBLISHED DATE 10/11/2018 10:20 AM LAST PUBLISHED DATE 8/7/2022 11:13 PM OVERVIEW Create a Universal Device Poller (UnDP) to define a custom statistic to monitor. Note: UnDP is only applicable to SNMP polled nodes as it uses OID to gather the necessary information. Note: You can only create one UNDP at a time. You can see a walk-thru by our Head Geeks in the Lab Bits video: Lab Bits (https://www.youtube.com/watch?v=h5RgUvtz7Xg) (© 2021 YouTube, available at https://www.youtube.com/watch?v=h5RgUvtz7Xg (https://www.youtube.com/watch? v=h5RgUvtz7Xg) obtained on 09.23.2021): Setting Up Universal Device Pollers (UnDP's) https://support.solarwinds.com/SuccessCenter/s/article/Create-a-Universal-Device-Poller-UnDP?language=en_US 1/6 7/27/23, 6:25 PM How to Create a Universal Device Poller (UnDP) in NPM Before you begin, consult your vendor documentation, and find out which OID (https://documentation.solarwinds.com/en/success_center/NPM/content/core-management- information-base--mib--sw1730.htm) you want to monitor. This video (4:26) shows how to add new pollers (https://documentation.solarwinds.com/en/success_center/NPM/content/core-creating-universal- device-pollers-sw551.htm) and assign pollers to devices (https://documentation.solarwinds.com/en/success_center/NPM/content/core-assigning-pollers- to-nodes-or-interfaces-sw146.htm). ENVIRONMENT NPM 12.5;NCM 8.0;NPM 2019.4;NCM 2019.4;NPM 2020.2;NCM 2020.2;NAM - Network Performance Monitor 2020.2 CAUSE N/A RESOLUTION https://support.solarwinds.com/SuccessCenter/s/article/Create-a-Universal-Device-Poller-UnDP?language=en_US 2/6 7/27/23, 6:25 PM How to Create a Universal Device Poller (UnDP) in NPM 1. On the Orion server, click Start > All Programs > SolarWinds Orion > Network Performance Monitor > Universal Device Poller to open the Orion Universal Device Poller. 2. When the Orion Universal Device Poller starts, click New Universal Device Poller. 3. If you know the OID of the device that you want to monitor, put it in the OID field. Otherwise, browse/search the default MIB Tree to find suitable OIDs. 4. Expand the Show Advanced Options to choose the data formatting. In the Show Advanced Options section you can define the data type and the SNMP GET method. If you are unsure, select the "Raw Value" option, with Format set to "None" and an SNMP Get Type of either "GET" or "GET NEXT". This covers most scenarios without getting into the complexities of SNMP. 5. Select Keep Historical Data if you need to store the data for that device. 6. Enable the poller if you want to start polling immediately. 7. Choose a group for your UnDP. This setting determines the group the UnDP is contained in the lower-left pane of the Orion Universal Device Poller application. 8. On the next page, assign your UnDP to the nodes to be polled. Click Test to verify that the nodes support the OID and view the polling results. a. Go to Settings > Manage Nodes. b. Select the group of nodes. c. In the More Actions drop-down, click Poll Now. 9. Define how the data is displayed in the Orion Web Console. Select the resources and pages to display data polled by the UnDP in the Orion Web Console (if applicable). To see historical data, be sure Keep Historical Data is selected (see step 5). The UnDP is created and added to All Defined Pollers in the UnDP application. If Enabled, selected nodes are polled with the poller, and you can see the data in the selected resources. Change the polling interval on the UnDP To change how often data are polled with a UnDP on selected nodes, change the polling interval. 1. Open the Universal Device Poller application. 2. Under All Defined Pollers, select the UnDP. 3. Once the UnDP info is displayed on the application, Click edit properties. 4. Expand Show Advanced Options, and enter how often you want to poll the OID into the Polling Interval field (1 - 600 minutes excepted). 5. Click Finish. The UnDP poller polls the nodes it is assigned using the specified polling interval. https://support.solarwinds.com/SuccessCenter/s/article/Create-a-Universal-Device-Poller-UnDP?language=en_US 3/6 7/27/23, 6:25 PM How to Create a Universal Device Poller (UnDP) in NPM Additional Resources Create custom monitors (https://documentation.solarwinds.com/en/success_center/NPM/content/npm-custom- monitoring.htm) in the NPM Administrator Guide Update the SolarWinds MIB Database (https://documentation.solarwinds.com/en/success_center/NPM/content/core-downloading- the-solarwinds-mib-database-sw3581.htm) Monitor custom statistics with UnDPs (https://documentation.solarwinds.com/en/success_center/NPM/content/core-monitoring- mibs-with-universal-device-pollers-sw548.htm) in the NPM Administrator Guide View Universal Device Poller statistics (https://documentation.solarwinds.com/en/success_center/orionplatform/content/core- viewing-universal-device-poller-statistics-sw755.htm) in the Orion Platform Add resources to views (https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-add- resources-columns-to-views-subviews.htm) in the NPM Administrator Guide to add custom poller resources to views Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any. Did you know? Solarwinds offers fully functional free trials of all of our products, from network and systems management to IT Security and Database Monitoring FREE TRIALS AND DOWNLOADS (HTTPS://WWW.SOLARWINDS.COM/DOWNLOADS? LEC-DFT-CSC-SW_WW_X_PP_X_LD_EN_CSCDYK_X-ORIO- 20200600_ARTICLE_X_X_VIDNO_X-X) Related Articles No related articles yet Articles are related if tend to be read by the same people https://support.solarwinds.com/SuccessCenter/s/article/Create-a-Universal-Device-Poller-UnDP?language=en_US 4/6 7/27/23, 6:25 PM How to Create a Universal Device Poller (UnDP) in NPM We'd like to hear from you. Please submit this form to provide feedback to the Success Center team.  We’re Geekbuilt.® Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. The result? IT management products that are effective, accessible, and easy to use. (https://www.facebook.com/SolarWinds) (https://twitter.com/solarwinds) (https://www.youtube.com/user/solarwindsinc) (https://www.linkedin.com/company/solarwinds) COMPANY FOR CUSTOMERS (HTTPS://WWW.SOLARWINDS.COM/COMPANY/H (HTTPS://CUSTOMERPORTAL.SOLARWINDS.COM/ OME) ) INVESTORS FOR GOVERNMENT (HTTPS://INVESTORS.SOLARWINDS.COM/OVERVI (HTTPS://WWW.SOLARWINDS.COM/FEDERAL- EW/DEFAULT.ASPX) GOVERNMENT/IT-MANAGEMENT-SOLUTIONS-FOR- GOVERNMENT) CAREER CENTER (HTTPS://SOLARWINDS.JOBS/) GDPR RESOURCE CENTER RESOURCE CENTER (HTTPS://WWW.SOLARWINDS.COM/GENERAL- (HTTPS://WWW.SOLARWINDS.COM/RESOURCES) DATA-PROTECTION-REGULATION-CORE-IT) EMAIL PREFERENCE CENTER SOLARWINDS TRUST CENTER (HTTPS://LAUNCH.SOLARWINDS.COM/SUBSCRIP (HTTPS://WWW.SOLARWINDS.COM/TRUST- TION-CENTER.HTML) CENTER) https://support.solarwinds.com/SuccessCenter/s/article/Create-a-Universal-Device-Poller-UnDP?language=en_US 5/6 7/27/23, 6:25 PM How to Create a Universal Device Poller (UnDP) in NPM Legal Documents (https://www.solarwinds.com/legal/legal-documents) Privacy (https://www.solarwinds.com/legal/privacy) California Privacy Rights (https://www.solarwinds.com/legal/privacy#california-privacy-rights) Security Information (https://www.solarwinds.com/information-security) Documentation & Uninstall Information (https://support.solarwinds.com/SuccessCenter/s/?language=en_US) Sitemap (/sitemap.xml) © 2023 SolarWinds Worldwide, LLC. All rights reserved. https://support.solarwinds.com/SuccessCenter/s/article/Create-a-Universal-Device-Poller-UnDP?language=en_US 6/6 7/27/23, 6:25 PM Define a custom statistic to monitor in the NPM Define a custom statistic to monitor in the NPM Statistics monitored on your devices are specified by pollers. Pollers hold information about a monitored property, how to get the current value for the property, and where and how to display the retrieved data. Defining a custom statistic for monitoring means creating a UnDP poller. Before you begin, consult your vendor documentation, and find out which OID you want to monitor. 1. Start the Universal Device Poller application, for example by clicking Start > SolarWinds Orion > Universal Device Poller. 2. If prompted, download and install the MIB database. 3. Click New Universal Device Poller. 4. Specify the OID: a. Click Browse MIB Tree, and click Search MIBs in the upper-right corner. b. Select a Search By option, enter a string, and click Search. c. Select the OID, and click Select. https://documentation.solarwinds.com/en/success_center/npm/content/core-creating-universal-device-pollers-sw551.htm 1/4 7/27/23, 6:25 PM Define a custom statistic to monitor in the NPM If you know the OID, fill it in. If you know approximately where in the MIB tree you can find the OID, click Browse MIB Tree, navigate in the MIB tree to the OID, and click Select. 5. Test the selected OID against a device. Select a node, and click Test. See Troubleshooting failed tests if the test fails. 6. On the Define Your UnDP screen, edit the suggested Name and Description. The poller name is populated automatically. The name is required and cannot contain spaces. https://documentation.solarwinds.com/en/success_center/npm/content/core-creating-universal-device-pollers-sw551.htm 2/4 7/27/23, 6:25 PM Define a custom statistic to monitor in the NPM 7. To customize the value type, SNMP Get type, polling type or interval, click Advanced Options, and change the defaults: a. Select the expected format of values in MIB Value Type. For Rate or Counter, provide a Unit and Time Frame. For Raw Value, select a display Format for the polled raw values. For Raw Value > Enumerated, click Map Values to provide strings corresponding to the values returned by the poller. b. Select SNMP Get Type, and decide whether the poller should poll nodes or interfaces. c. Specify the Polling Interval in minutes. Use values between 1 and 600. If you want to use the poller in a transformation, make sure that all pollers in the transformation have the same Polling Interval. 8. Keep default settings for Status (Enabled) and Keep Historical Data (Yes). With these options enabled, you can see the trend of polled values in SolarWinds Platform Web Console views. 9. Specify the Group to which you want to add the poller, and click Next. To create a new group, type a name for the group into the Group box. 10. Select devices to poll the statistic, click Test, and then click Next. Custom OIDs often work only for identical nodes. 11. If the selected OID is a table, specify labels for the rows in the table. 12. Select the SolarWinds Platform Web Console views that can display the poller as a chart, gauge, or table, and click Finish. https://documentation.solarwinds.com/en/success_center/npm/content/core-creating-universal-device-pollers-sw551.htm 3/4 7/27/23, 6:25 PM Define a custom statistic to monitor in the NPM The new poller is added to All Defined Pollers and will be polled on the selected nodes or interfaces. You can now add Universal Device Poller resources showing the polled values to SolarWinds Platform Web Console views. To view the poller status on maps, create a network map, add the poller into the map, and add the map on a view. See View UnDP status on Network Atlas maps in NPM. To check that your UnDP pollers are properly configured, start Orion Diagnostics in your SolarWinds Orion > Documentation and Support program folder, right-click a UnDP, and select Run Tests. Troubleshooting failed tests If the test fails on a node or interface, make sure that the following settings are correct: Verify that the test node is being polled using the correct community string. See Edit node properties. Does the device support the polled MIB or OID? See the vendor documentation to confirm the MIBs supported by your device. Can your SolarWinds Platform server access the device? Make sure that the device is responding to both ICMP and SNMP requests. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/core-creating-universal-device-pollers-sw551.htm 4/4 7/27/23, 6:26 PM Update the SolarWinds MIB Database for the SolarWinds Platform Update the SolarWinds MIB Database for the SolarWinds Platform SolarWinds maintains a MIB database that serves as a repository for the OIDs used to monitor a wide variety of network devices. The MIB database is updated regularly. When you are creating a UnDP poller and cannot find an OID in the MIB tree, update the MIB database. Download MIB database from the SolarWinds Platform Web Console (Orion Platform 2020.2 and later) Download MIB database from the Customer Portal (Orion Platform 2019.4 or offline environments) Learn more about MIBs Download the MIB Database from the SolarWinds Platform Web Console (Orion Platform 2020.2) Starting with Orion Platform 2020.2, you can check the status of your MIBs database and download the latest MIBs database directly from the SolarWinds Platform Web Console. 1. Log in to your SolarWinds Platform Web Console. 2. Click Settings > All Settings > MIBs Management in the Details section. The page informs you about the MIBs database installed on your main polling engine and about the latest available version. 3. If an updated version of the MIBs database is available, click Download. This downloads the latest version of the MIBs database as a MIBs.msi file. https://documentation.solarwinds.com/en/success_center/npm/content/core-downloading-the-solarwinds-mib-database-sw3581.htm 1/4 7/27/23, 6:26 PM Update the SolarWinds MIB Database for the SolarWinds Platform Keep the Show notifications setting enabled to be informed about an updated MIBs database version on relevant places - in the MIB Browser, in the Device Studio, and in the Universal Device Poller tool. The message includes a link to MIBs Management so that you can quickly download and update the MIBs database. 4. After the download completes, run MIBs.msi installer and complete the installation wizard. The Installer informs you when Orion services need to be restarted and restarts them if necessary. 5. Run the.msi file on all deployed polling engines - on the main polling server, HA backup server, and any additional polling engines. Download the MIB database from the Customer Portal When your SolarWinds Platform is not connected to the Internet, or when you run Orion Platform 2019.4 and earlier, download the MIB database from the Customer Portal. Download the MIB database 1. Log in to the Customer Portal (https://customerportal.solarwinds.com/) using your SolarWinds Customer ID and Password. When upgrading your MIB database for Orion Platform 2019.4 with Internet connection, log in to the customer portal on the SolarWinds Platform server. You will download the database directly to the SolarWinds Platform server and won't have to transfer the file. 2. In the navigation bar, click Downloads > Orion MIB Database. 3. On the MIB Database page, click the download button for your SolarWinds Platform version. To download MIB database for Orion Platform 2020.2 or later in an offline environment, click Download As MSI. To download the MIB database for Orion Platform 2019.4 or earlier, click Download as ZIP. 4. If you are using Internet Explorer and it prompts you to add the SolarWinds downloads site http://solarwinds.s3.amazonaws.com, add the site to your trusted sites. https://documentation.solarwinds.com/en/success_center/npm/content/core-downloading-the-solarwinds-mib-database-sw3581.htm 2/4 7/27/23, 6:26 PM Update the SolarWinds MIB Database for the SolarWinds Platform 5. Install the MIB database. Follow instructions for your SolarWinds Platform version: 2019.4 and earlier (online and offline environments) 2020.2 and later (offline environment) Install the MIB database on Orion Platform 2020.2 and later (offline environment) 1. If your Orion Platform 2020.2 or later is in an offline environment, download the MSI version of the MIBs database and transfer the file to your scalability engines. 2. Run the MSI on all deployed polling engines - on the main polling engine server, HA backup server, and any additional polling engines. When finished, you can check the MIBs database version in the MIBs Management view of the SolarWinds Platform Web Console. Install the MIB database on Orion Platform 2019.4 and earlier 1. If your SolarWinds Platform is in an offline environment, transfer the downloaded MIBs.zip file to your SolarWinds Platform server. 2. Extract MIBs.zip to a temporary location. 3. Open the folder with the extracted MIBs*.zip, and copy MIBs.*cfg to the SolarWinds folder on your default install volume. The default location depends on the operating system. For example, on Windows Server 2012, MIBs*.*cfg is located in C:\ProgramData\Solarwinds. If you cannot overwrite MIBs*.*c*fg because it is being used by a service, Shutdown and restart Orion services, overwrite MIBs.*cfg, and restart the service again. You may need to restart the Universal Device Poller after installing the MIBs database. 4. Copy the extracted MIBs as described to all deployed polling engines - on the main polling server, HA backup server, and any additional polling engines. You may need to restart the Universal Device Poller application after installing the MIB database, for example by clicking Start > SolarWinds Orion > Universal Device Poller. Learn more about MIBs What is a MIB? See What is a MIB, OID, and how they are used. Check an OID in the SolarWinds MIBs database 1. Go to the Details view for a device. 2. In the Management widget, click the MIB Browser button. https://documentation.solarwinds.com/en/success_center/npm/content/core-downloading-the-solarwinds-mib-database-sw3581.htm 3/4 7/27/23, 6:26 PM Update the SolarWinds MIB Database for the SolarWinds Platform The online MIB Browser opens. You can navigate through the SolarWinds MIB database and check whether an OID is available. Add a device MIB If you have a specific device MIB, you can have it added to the SolarWinds MIB database. See Add MIBs to the SolarWinds MIB database. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/core-downloading-the-solarwinds-mib-database-sw3581.htm 4/4 7/27/23, 6:26 PM Management Information Base (MIB) in the SolarWinds Platform Management Information Base (MIB) in the SolarWinds Platform This topic applies to all SolarWinds Platform products. Management Information Base (MIB) is a structure that describes all objects a device can report on, such as CPU, fan, or temperature. MIB contains the name, datatype, and the object identifier (OID). MIB is a hierarchical structure, displayed as a navigation tree. Every entry in the MIB tree is a value for a specific component on a specific device. Each entry in the tree is followed by a number in parenthesis. Each entry in the tree can be specified using the sequence of numbers, such as 1.3.6.1 (iso.org.dod.internet). The unique numerical value is the OID. For more information, see Management Information Base (MIB) for the Simple Network Management Protocol (SNMP). MIBs in the SolarWinds Platform SolarWinds maintains a MIB database that serves as a repository for the OIDs used to monitor a wide variety of network devices. The MIB database is updated regularly. Where to find information about the SolarWinds MIBs database? Administrators can find out the currently used version in the SolarWinds Platform Web Console. 1. Click Settings > All Settings and scroll down to the Details section. https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-management-information-base--mib--sw1730.htm 1/3 7/27/23, 6:26 PM Management Information Base (MIB) in the SolarWinds Platform 2. Click MIBs Management and check the details. If a new version is available, download and install it. How do I check whether an OID is included in the database and polled on a device? Use the MIB Browser. In the SolarWinds Platform Web Console, go to the Details view for the device, find the Management widget, and click MIB Browser. Navigate the tree. Click an OID to display more details about in the Selected OID pane. You can also access the MIB Browser from Device Studio and from Universal Device Poller. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-management-information-base--mib--sw1730.htm 2/3 7/27/23, 6:26 PM Management Information Base (MIB) in the SolarWinds Platform https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-management-information-base--mib--sw1730.htm 3/3 7/27/23, 6:26 PM Create pollers in Device Studio for NPM Create pollers in Device Studio for NPM To poll unique devices or technologies not supported by default, create a custom poller. Reduce the number of Unknown nodes by creating a custom poller. 1. Click Settings > All Settings, and in the Node & Group management grouping, click Manage Pollers. 2. Click Create New Poller. 3. Select a polling technology, type the Poller Package Name, select a test node, and click Next. When you are creating the poller, the test node is polled to provide a preview of the results returned by the poller. https://documentation.solarwinds.com/en/success_center/npm/content/core-creating-device-studio-pollers-sw2534.htm 1/3 7/27/23, 6:26 PM Create pollers in Device Studio for NPM 4. On the Specify Data Source tab, select a metric you want to define, and click Define Data Source. 5. On the Pick Object Identifier screen, type the OID, or search the MIB database. For information about manually defining OIDs, see Define object identifiers (OIDs) that do not exist in the SolarWinds MIB database for NPM. 6. If necessary, click Add Calculated Value to transform the multiple returned values into a single value, or select a different OID. Transforming multiple values to a single value is useful if, for example, the device returns CPU usage as a table of four values (with one value for each CPU core), but you want to use a single value for CPU usage. In this case, you can use the Average function to convert the table of values into a single value. For more information, see What is a formula in NPM? 7. In the Create a Calculated Value screen, select a function, select an input from the lists, and click Test. You can also define a constant value, for example, if you are creating a CPU and memory poller, and the device you want to poll only supports CPU values. https://documentation.solarwinds.com/en/success_center/npm/content/core-creating-device-studio-pollers-sw2534.htm 2/3 7/27/23, 6:26 PM Create pollers in Device Studio for NPM Continuing with the previous example, to create an average value out of the four reported values, select the Average function and specify the input values. For more information, see Formulas used for transforming Device Studio poller results in NPM. 8. After testing whether the value is as expected, click Yes, the Data Source Is Reasonable. 9. To automatically test the poller on newly added nodes, select Automatically poll nodes during network discovery, and click Next. The test determines whether the Device Studio poller can be assigned to the newly added node. 10. On the Summary tab, review the poller package settings, and click Submit. The poller is now available in the list of pollers, and you can assign it to nodes. See Assign Device Studio pollers to monitored devices in NPM. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/core-creating-device-studio-pollers-sw2534.htm 3/3 7/27/23, 6:27 PM Monitor custom statistics based on OIDs with Universal Device Pollers in the NPM Monitor custom statistics based on OIDs with Universal Device Pollers in the NPM SolarWinds Universal Device Poller (UnDP) is a customization feature of NPM. With UnDP, you can create custom monitors for almost any statistic provided by SNMP based on its Management Information Base (MIB) and object identifier (OID). See Management Information Base (MIB) in the NPM With Universal Device Poller, you can monitor: Interface traffic CPU temperature Addressing errors UPS battery status Current connections to a website Before you start configuring UnDPs Consult your vendor documentation, and find out which OID you want to monitor. Create a list of nodes that you want to poll the custom statistic on. UnDPs do not collect data from Orion Failover Engine or Hot Standby Engines. If a NPM server fails, data collection for any Universal Device Pollers stops on the server. UnDPs are tied to the polling engine on which they are hosted. If you move a monitored node from one polling engine to another, you must also move the UnDP poller. Configure custom pollers for monitoring (Admin) Define a custom statistic to monitor in the NPM Select NPM nodes or interfaces to poll a custom statistic Transform poller results in the SolarWinds Platform View UnDP status on Network Atlas maps in NPM. View Universal Device Poller statistics in NPM Create pollers by duplicating and adjusting pollers in NPM Export UnDP pollers from NPM Define UnDP Warning and Critical thresholds in NPM https://documentation.solarwinds.com/en/success_center/npm/content/core-monitoring-mibs-with-universal-device-pollers-sw548.htm 1/2 7/27/23, 6:27 PM Monitor custom statistics based on OIDs with Universal Device Pollers in the NPM Temporarily suspend collecting statistics for pollers in NPM Troubleshooting Update the SolarWinds MIB Database for the SolarWinds Platform © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/core-monitoring-mibs-with-universal-device-pollers-sw548.htm 2/2 7/27/23, 6:27 PM Define object identifiers (OIDs) that do not exist in the SolarWinds MIB database for the SolarWinds Platform Define object identifiers (OIDs) that do not exist in the SolarWinds MIB database for the SolarWinds Platform This SolarWinds Platform topic applies only to the following products: Hybrid Cloud Observability Essentials — Hybrid Cloud Observability Advanced NAM — NPM 1. On the Pick Object Identifier screen, select the check box under Manually Define Object Identifier (OID). Not sure how to get here? See Create Pollers for more details. 2. Type the name and OID. 3. Select the SNMP get type. See What is the SNMP Get Type? for more information. 4. Click Poll Current Value From Test Node. https://www.solarwinds.com/documentation/en/flarehelp/orionplatform/content/core-manually-defining-object-identifiers--oids--sw2546.htm 1/1 7/27/23, 6:27 PM This OID is not supported UnDP error in NPM (https://support.solarwinds.com/) SolarWinds uses cookies on our websites to facilitate and improve your online experience. By continuing to use our website, you consent to our use of cookies. For further details on cookies, please see our cookies policy (https://www.solarwinds.com/cookies). Hide this Message Select your Preferred Language from the below list English (US) NETWORK MANAGEMENT (/SUCCESSCENTER/S/TOPIC/0TO2J000… This OID is not supported UnDP error in NPM This OID is not supported can be seen for UNDP not configured correctly or the OIDs does not appear to be present on the MIB of the devices Oct 26, 2022 Success Center FIRST PUBLISHED DATE 10/24/2018 12:02 PM LAST PUBLISHED DATE 10/26/2022 8:08 AM OVERVIEW The following errors appears when creating a new universal device poller (UNDP) with an unknown OID: This OID is not supported https://support.solarwinds.com/SuccessCenter/s/article/UNDP-error-This-OID-is-not-supported?language=en_US 1/5 7/27/23, 6:27 PM This OID is not supported UnDP error in NPM Unable to poll this OID on the test node. Try using a different OID or a different test Node. ENVIRONMENT NPM 12.5;NTA 2019.4;NPM 2019.4;NPM 2020.2;NTA 2020.2;NAM - IP Address Manager 2020.2 CAUSE https://support.solarwinds.com/SuccessCenter/s/article/UNDP-error-This-OID-is-not-supported?language=en_US 2/5 7/27/23, 6:27 PM This OID is not supported UnDP error in NPM There are three types of OIDs: Get, Get Next and Table. The error occurs when the incorrect OID type is selected. RESOLUTION RESOLUTION 1: 1. On the UNDP you have set up, click Show Advanced Options. 2. Select the appropriate option. (e.g, Change the type to GET ) 3. Retest the poller against the node. RESOLUTION 2 1. Collect Run SolarWinds SNMP Walk and verify the corresponding OID. 2. Most likely this OID does not exist in the node. 3. This should be referred to the device vendor. Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any. Did you know? Solarwinds offers fully functional free trials of all of our products, from network and systems management to IT Security and Database Monitoring FREE TRIALS AND DOWNLOADS (HTTPS://WWW.SOLARWINDS.COM/DOWNLOADS? LEC-DFT-CSC-SW_WW_X_PP_X_LD_EN_CSCDYK_X-ORIO- 20200600_ARTICLE_X_X_VIDNO_X-X) Related Articles No related articles yet Articles are related if tend to be read by the same people https://support.solarwinds.com/SuccessCenter/s/article/UNDP-error-This-OID-is-not-supported?language=en_US 3/5 7/27/23, 6:27 PM This OID is not supported UnDP error in NPM We'd like to hear from you. Please submit this form to provide feedback to the Success Center team.  We’re Geekbuilt.® Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. The result? IT management products that are effective, accessible, and easy to use. 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All rights reserved. https://support.solarwinds.com/SuccessCenter/s/article/UNDP-error-This-OID-is-not-supported?language=en_US 5/5 7/27/23, 6:28 PM Assign an Existing Custom Poller (UnDP) to a New Node (https://support.solarwinds.com/) SolarWinds uses cookies on our websites to facilitate and improve your online experience. By continuing to use our website, you consent to our use of cookies. For further details on cookies, please see our cookies policy (https://www.solarwinds.com/cookies). Hide this Message Select your Preferred Language from the below list English (US) FEATURED TOPICS (/SUCCESSCENTER/S/TOPIC/0TO2J000… Assign an Existing Custom Poller (UnDP) to a New Node This article covers when assigning a node to a specific UnDP. Feb 1, 2022 Success Center FIRST PUBLISHED DATE 11/29/2018 10:37 PM LAST PUBLISHED DATE 2/1/2022 8:55 AM OVERVIEW This article provides the steps on how to assign an Existing Custom Poller (UnDP) to a new node. ENVIRONMENT NPM 12.5;NPM 2019.4;NPM 2020.2 CAUSE RESOLUTION Add a Node 1. Open Orion Web Console and navigate to: Settings > Manage Nodes 2. Click on Add Node 3. On Choose Resource select all that apply 4. Do not change anything under Add Pollers 5. Do not change anything under Change Properties 6. Click on Add Node https://support.solarwinds.com/SuccessCenter/s/article/Assign-an-Existing-Custom-Poller-UnDP-to-a-New-Node?language=en_US 1/4 7/27/23, 6:28 PM Assign an Existing Custom Poller (UnDP) to a New Node Assign a Node 1. Open Orion Universal Device Poller Universal Device Poller (Default location: C:\Program Files (x86)\SolarWinds\Orion\NPM\UniversalDevicePoller.exe) Start > All Programs > SolarWinds Orion > Universal Device Poller Search > Orion Universal Device Poller 2. Under All Defined Pollers, right-click on the existing Defined Poller and click on Assign 3. Click + to expand the All Nodes and locate the newly created node 4. Select the newly created node and click on Test 5. Once the test is successful, click on Finish to complete the process Related information: Add and assign Universal Device Pollers - Video (/SuccessCenter/s/article/Add-and-assign-Universal-Device-Pollers-Video? language=en_US&r=203&ui-knowledge-components-aura- actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1) Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any. Did you know? Solarwinds offers fully functional free trials of all of our products, from network and systems management to IT Security and Database Monitoring FREE TRIALS AND DOWNLOADS (HTTPS://WWW.SOLARWINDS.COM/DOWNLOADS? LEC-DFT-CSC-SW_WW_X_PP_X_LD_EN_CSCDYK_X-ORIO- 20200600_ARTICLE_X_X_VIDNO_X-X) Related Articles No related articles yet Articles are related if tend to be read by the same people https://support.solarwinds.com/SuccessCenter/s/article/Assign-an-Existing-Custom-Poller-UnDP-to-a-New-Node?language=en_US 2/4 7/27/23, 6:28 PM Assign an Existing Custom Poller (UnDP) to a New Node We'd like to hear from you. Please submit this form to provide feedback to the Success Center team.  We’re Geekbuilt.® Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. The result? IT management products that are effective, accessible, and easy to use. 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All rights reserved. https://support.solarwinds.com/SuccessCenter/s/article/Assign-an-Existing-Custom-Poller-UnDP-to-a-New-Node?language=en_US 4/4 7/27/23, 6:28 PM Test Device Studio pollers in NPM Test Device Studio pollers in NPM A Device Studio poller may not always be seamlessly supported by the device it is tested on. For example, errors occur if the OID the Device Studio poller polls for is not supported by the device, or if the returned value is not of the expected data type defined by the Device Studio poller. To get the Device Studio poller working in your environment, try the following: Test the Device Studio poller on a different node. If the device you use for testing is not fully compatible with the Device Studio poller, upgrading the firmware of your test device might help. Modify the Device Studio poller to suit the devices you have. For example, you can modify the OID that is used to poll the device. Modifying Device Studio pollers this way requires familiarity with the MIB database structure. Some of the pollers provided by SolarWinds cannot be modified with Device Studio. You can only modify the poller definition of these pollers in a text editor. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/core-testing-device-studio-pollers.htm 1/2 7/27/23, 6:28 PM Test Device Studio pollers in NPM https://documentation.solarwinds.com/en/success_center/npm/content/core-testing-device-studio-pollers.htm 2/2 7/27/23, 6:28 PM View Universal Device Poller statistics in NPM View Universal Device Poller statistics in NPM If you want to see a poller results in the SolarWinds Platform Web Console, you need to define which widgets, or resources, should be displayed on which views. Prerequisites The poller must be enabled, and assigned to the devices. Set the poller to collect historical statistics. Without historical data, SolarWinds Platform Web Console widgets will only display the last polled value, and you cannot add charts with the poller results to the SolarWinds Platform Web Console. Define widgets with UnDP results for SolarWinds Platform Web Console views 1. Start the Universal Device Poller application, for example by clicking Start > SolarWinds Orion > Universal Device Poller. 2. In the All Defined Pollers pane, select the poller whose results you want to add as a SolarWinds Platform Web Console resource. 3. Right-click the poller, and click Web Display. 4. Confirm that Yes is selected, and select the types of poller widgets that you want to display on individual SolarWinds Platform Web Console views. Click Preview to see what the poller widget will look like in the SolarWinds Platform Web Console view. 5. Make sure Do Not Show This Poller If It Is Not Assigned is selected. It ensures that the custom poller widget appears only on views for nodes or interfaces that have the custom poller assigned to them and enabled. 6. Click Finish. When you log in to the SolarWinds Platform Web Console, the selected widgets with poller data will appear on selected views for nodes or interfaces that have the poller assigned to them and enabled. See also View UnDP status on Network Atlas maps in NPM. https://documentation.solarwinds.com/en/success_center/npm/content/core-viewing-universal-device-poller-statistics-sw755.htm 1/2 7/27/23, 6:28 PM View Universal Device Poller statistics in NPM © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/core-viewing-universal-device-poller-statistics-sw755.htm 2/2 7/27/23, 6:29 PM What is the SNMP Get Type? What is the SNMP Get Type? This SolarWinds Platform topic applies only to the following products: Hybrid Cloud Observability Essentials — Hybrid Cloud Observability Advanced NAM — NPM The SNMP Get type defines the type of query you have to run to retrieve the appropriate information. You can retrieve scalar values by using either GET or GET NEXT, and you can retrieve values from a particular column in a table value by using GET TABLE. See Orion SNMP Get Statements for more details. For table records, only the first five values are returned. https://www.solarwinds.com/documentation/en/flarehelp/orionplatform/orionplatform_2022-4/content/core-snmp-get-type-sw2549.htm 1/1 7/27/23, 6:29 PM Transform poller results in the SolarWinds Platform Transform poller results in the SolarWinds Platform This SolarWinds Platform topic applies only to the following products: Hybrid Cloud Observability Essentials — Hybrid Cloud Observability Advanced NAM — NPM — NTA — SRM — VNQM Values polled by a custom poller are often better understood after a calculation transforms the value to a different format. For example, if a poller returns temperature values in Celsius, you might want to see the values in Fahrenheit. Pollers that you use in a transformation must be assigned to the nodes to poll for values that will be transformed. 1. Start the Universal Device Poller application, for example by clicking Start > SolarWinds Orion > Universal Device Poller. 2. Click Transform Results, and click Next to acknowledge examples of transformations. 3. Type the name and description for the transformation, and click Next. Names must be unique. Names are required. Any spaces in the name are removed. Descriptions are optional but might be helpful in identifying the type of information generated by the transformation. You can also change other default settings: a. Select Yes in the Keep Historical Data section. You will be able to view the transformed poller data in charts and gauges in the SolarWinds Platform Web Console. b. Select Enabled as the Status if you want your transformation to begin calculating results immediately. If you select Disabled, the transformation will not transform polled data. c. In the Group field, select a group where you want to add the transformation. To add a group, provide the new group name. d. Optional: provide a polling interval. https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-transforming-poller-results-sw704.htm 1/4 7/27/23, 6:29 PM Transform poller results in the SolarWinds Platform Make sure all pollers in the transformation use the same polling interval. 4. Provide the formula for calculating the transformation. a. Click Add Function, and select a function. See Poller transformations for the SolarWinds Platform. b. Click within the bracket, click Add Poller, and select the poller you want to transform. Separate pollers with commas. The following example averages the results of three pollers: avg({poller1},{poller2},{poller3}) Use standard mathematical operations: {poller1}+{poller2} Use the mathematical constants e and π, as E() and PI(), respectively. Nest formulas. The following example returns the average of two poller comparisons: avg(min({poller1},{poller2}),max({poller3},{poller4})) 5. Test the transformation on a device, and click Next. Troubleshooting failed transformation tests If the test fails, verify the following items: Is your formula correct? Ensure that all braces are balanced, that there are no unnecessary spaces, and that all pollers return the same type of values. https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-transforming-poller-results-sw704.htm 2/4 7/27/23, 6:29 PM Transform poller results in the SolarWinds Platform Are you using the correct community string for the node that is being polled for the test? For more information about providing community strings, see Edit node properties. Does the device support the polled MIB or OID? See the documentation supplied by the device vendor to confirm supported MIBs for your device. Can you access the device from the SolarWinds Network Performance Monitor server? Confirm that the device is responding to both ICMP and SNMP requests. 6. Select nodes for the transformation, and click Test. Interfaces are not displayed unless your poller transformation operates on an interface poller. 7. If the transformation output is a table, select labels for the rows in the table, and click Next. 8. Select SolarWinds Platform Web Console views where you want to include the transformed values as a chart or table, and click Finish. Click Preview to see how your poller resource will display in the selected SolarWinds Platform Web Console view. The new transformation is added to All Defined Pollers and applied on the selected nodes or interfaces. You can add a Universal Device Poller resource to display transformed values in the SolarWinds Platform Web Console views. If the transformation combines data from other pollers, make sure that it is assigned to the same node or interface as the pollers used for the transformation and that it has the same polling interval. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-transforming-poller-results-sw704.htm 3/4 7/27/23, 6:29 PM Transform poller results in the SolarWinds Platform https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-transforming-poller-results-sw704.htm 4/4 7/27/23, 6:30 PM Create custom monitors in the SolarWinds Platform Create custom monitors in the SolarWinds Platform With SolarWinds Platform products, you can extend monitoring to non-standard devices, using object identifiers (OIDs) organized in management information bases (MIBs). SolarWinds Platform products provide the following advanced monitoring options: Device Studio pollers: Create pollers for certain technologies directly in the SolarWinds Platform Web Console. What is a poller? Statistics monitored on your devices are specified by pollers. Pollers hold information about a monitored property, how to get the current value for the property, and where and how to display the retrieved data. What do you need custom pollers for? To monitor a specific metric which is not monitored out-of-the box. To monitor special equipment. To monitor objects although the number of monitored objects exceeds a poller's capacity limitation. Universal Device Pollers: If there is a specific metric that is not monitored out-of-the box, or if you have special equipment you need to monitor, create a custom poller based on a specific object identifier (OID) and transform polled results into a resource in the SolarWinds Platform Web Console. Review the comparison of UnDP and Device Studio pollers to determine which poller to use. UnDP Device Studio poller Can poll only one OID. Can poll multiple OIDs for a given technology. Cannot perform logical operations or Can perform logical operations or transformations on the polled data. transformations on the polled data. Polled values are displayed in dedicated Polled values are displayed in existing resources. resources. https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-custom-monitoring.htm 1/3 7/27/23, 6:30 PM Create custom monitors in the SolarWinds Platform © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-custom-monitoring.htm 2/3 7/27/23, 6:30 PM Create custom monitors in the SolarWinds Platform https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-custom-monitoring.htm 3/3 7/27/23, 6:30 PM Monitor capacity usage trends on the network and forecast capacity issues in NPM Monitor capacity usage trends on the network and forecast capacity issues in NPM Capacity forecasting is available for the following metrics of monitored nodes, interfaces, and volumes monitored: CPU utilization on nodes Memory usage on nodes Space usage on volumes Receive (in) utilization on interfaces Transmit (out) utilization on interfaces Capacity usage trends are calculated based on historical data. By default, the longest time period taken into account for calculating the capacity forecast is 180 days. The more historical data up to 180 days are available, the more precise is the calculated forecast. Forecast calculation methods Peak calculation forecasts trends using daily maximum values. This method is suitable for important devices and connections where it is important to completely avoid reaching a certain usage level (threshold). Average calculation forecasts trends using daily average values. This method is suitable for non-critical network devices or connections where short periods exceeding the threshold level are acceptable. By default, the forecast calculation method is set globally for all monitored objects. You can also customize the method for individual objects (nodes, interfaces, or volumes). Requirements Capacity forecasting is available for nodes, interfaces, and volumes that meet the following requirements: The nodes, interfaces, and volumes must be managed in NPM. You need to have enough historical data in the database. By default, 7 days of data are required. https://documentation.solarwinds.com/en/success_center/npm/content/npm-capacity-forecasting-sw1526.htm 1/2 7/27/23, 6:30 PM Monitor capacity usage trends on the network and forecast capacity issues in NPM For more information, see: Forecast capacity for nodes, interfaces, or volumes in NPM Change capacity forecasting settings globally in NPM Customize capacity forecasting settings for single nodes, interfaces, or volumes in NPM © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/npm-capacity-forecasting-sw1526.htm 2/2 7/27/23, 6:30 PM Customize capacity forecasting settings for single nodes, interfaces, or volumes in NPM Customize capacity forecasting settings for single nodes, interfaces, or volumes in NPM You can set different forecast calculation methods and thresholds for individual nodes and volumes. For interfaces, the calculation method is set globally, and you can customize only the thresholds. Set warning and critical thresholds for critical nodes, interfaces, or volumes to lower percentages, so that you have enough time to take measures before capacity issues occur. Customize capacity forecasting thresholds and calculation methods for nodes 1. Log in to the SolarWinds Platform Web Console as an administrator. 2. Open the Edit Properties page for the node. Go to Settings > Manage Nodes, select the node, and click Edit Properties. If you are in a capacity forecasting resource, click Edit, and click the link to the node's Edit Properties page. 3. On the Edit Properties page, scroll down to Alerting Thresholds. 4. Select Override Orion General Thresholds for CPU Load or Memory Usage, and define the Warning and Critical threshold levels. 5. Select the method for calculating trends: Calculate exhaustion using average daily values Calculate exhaustion using peak daily values If you want to use baseline thresholds, click Use Dynamic Baseline Thresholds. See Orion baseline data calculation. 6. Click Submit. You have changed the method and thresholds for calculating capacity forecast for the node. https://documentation.solarwinds.com/en/success_center/npm/content/npm-customizing-thresholds-and-trend-calculation-methods-for-individual-… 1/3 7/27/23, 6:30 PM Customize capacity forecasting settings for single nodes, interfaces, or volumes in NPM Customize capacity forecasting settings for interfaces 1. Log in to the SolarWinds Platform Web Console as an administrator. 2. Open the Edit Properties page for the interface. Go to Settings > Manage Nodes. Expand the parent node, select the interface, and click Edit Properties. If you are in an interface capacity forecasting resource, click Edit, and click the link to the interface's Edit Properties page. 3. On the Edit Properties page, scroll down to Alerting Thresholds. 4. Select Override Orion General Thresholds for Receive Interface Utilization or Transmit Interface Utilization, and customize the Warning and Critical threshold levels. If you want to use baseline thresholds, click Use Dynamic Baseline Thresholds. See Orion baseline data calculation. 5. Click Submit. You have changed the thresholds for calculating capacity forecast for the interface. Customize capacity forecasting settings for volumes 1. Log in to the SolarWinds Platform Web Console as an administrator. 2. Go to Settings > Manage Nodes. 3. Select the volume, and click Edit Properties. To find the volume, locate the node, and click the + sign to display interfaces and volumes on the node. 4. Select Override Orion Capacity Thresholds for Percent Disk Usage. 5. Customize the Warning and Critical threshold levels. 6. Select the appropriate method for calculating trends: Use Average values Use Peak values 7. Click Submit. You have changed the method and thresholds for calculating capacity forecast for the volume. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/npm-customizing-thresholds-and-trend-calculation-methods-for-individual-… 2/3 7/27/23, 6:30 PM Customize capacity forecasting settings for single nodes, interfaces, or volumes in NPM https://documentation.solarwinds.com/en/success_center/npm/content/npm-customizing-thresholds-and-trend-calculation-methods-for-individual-… 3/3 7/27/23, 6:31 PM Change capacity forecasting settings globally in NPM Change capacity forecasting settings globally in NPM Capacity forecasting settings include the forecast calculation method and thresholds for the metrics. By default, the settings are set globally. See Customize capacity forecasting settings for single nodes, interfaces, or volumes in NPM. Change calculation method and thresholds for nodes or volumes 1. Click Settings > All Settings, and select Orion Thresholds in the Thresholds & Polling section. If you are in a capacity forecasting widget, click Edit, and click Orion General Thresholds. 2. Specify values for Critical Level and Warning for the metrics: AVG CPU Load for CPU usage on nodes Disk Usage for volume capacity usage Percent Memory Used for memory usage on nodes 3. For each metric, select the calculation method. Calculate exhaustion using average daily values Calculate exhaustion using peak daily values 4. Click Submit. You have changed the method and thresholds for calculating capacity forecast for monitored nodes and volumes. Change calculation method and thresholds for interfaces 1. Click Settings > All Settings, and select NPM Thresholds in the Thresholds & Polling section. 2. Go to the Interface Percent Utilization section, define the Critical and Warning threshold values for the metric. https://documentation.solarwinds.com/en/success_center/npm/content/npm-changing-capacity-forecasting-settings-globally-sw1533.htm 1/2 7/27/23, 6:31 PM Change capacity forecasting settings globally in NPM 3. Select the calculation method: Calculate exhaustion using average daily values Calculate exhaustion using peak daily values 4. Click Submit. You have changed the method and thresholds for calculating capacity forecast for monitored interfaces. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/npm-changing-capacity-forecasting-settings-globally-sw1533.htm 2/2 7/27/23, 6:31 PM Forecast capacity for nodes, interfaces, or volumes in NPM Forecast capacity for nodes, interfaces, or volumes in NPM Consult graphs or tables to see usage trends of devices on your network, and find out when the capacity of the devices will be fully used. Locate pending capacity problems Consult the Top XX Capacity Problems widget to see a list of objects whose usage trend is rising. If the widget is not in a view, add it. View capacity usage trends and forecast in graphs To see a graphical display of capacity usage trends, go to the details view for the node, volume, or interface, and consult the forecast chart: CPU Capacity Forecast Chart Memory Capacity Forecast Chart Storage Capacity Forecast Chart Interface Utilization Receive Forecast Chart Interface Utilization Transmit Forecast Chart View capacity usage trends and forecast in tables For a brief overview of usage trends for a node, volume, or interface, go to the details view for the object, and consult the widget: Node Capacity provides an overview of both CPU load and percent memory usage in the past 6 months, a forecast when the warning and critical thresholds will be exceeded, and when the resource will be fully used. Volume Capacity provides an overview of volumes capacity usage in the past 6 months, a forecast when the warning and critical thresholds will be exceeded, and when the volume capacity will be fully used. Forecasts in this widget are calculated using the default method (peak or average) specified for the widget. https://documentation.solarwinds.com/en/success_center/npm/content/npm-forecasting-capacity-for-nodes-or-interfaces-sw1530.htm 1/2 7/27/23, 6:31 PM Forecast capacity for nodes, interfaces, or volumes in NPM Add capacity forecasting widgets Capacity forecasting widgets display only on views for which they are relevant. For example, interface utilization widgets can only be added on interface detail views. 1. Log in to the SolarWinds Platform Web Console and go to the view where you want to add the widget. 2. Click the pencil icon on the upper left. 3. Click Add widgets on the upper right. 4. Type "forecast" or "capacity" into the Search field. 5. Drag and drop the widget on the page where you want it to be, including in a new column. 6. When complete, click Done Adding Widgets, and then Done Editing. The view is now populate with the widgets you selected. © 2003-2021 SolarWinds Worldwide, LLC. All rights reserved. https://documentation.solarwinds.com/en/success_center/npm/content/npm-forecasting-capacity-for-nodes-or-interfaces-sw1530.htm 2/2 7/27/23, 6:31 PM Set up monitoring Cisco ASA firewalls in NPM Set up monitoring Cisco ASA firewalls in NPM Data for monitoring Cisco® ASA firewalls is polled by a combination of SNMP and CLI polling. To get accurate ASA-specific information, add the firewall device to NPM as a node, and provide CLI credentials. What does CLI polling provide? Enable CLI polling to receive additional ASA-specific details, and to display accurate information for your Cisco ASA devices. For example, when polling Site-to-Site VPN tunnels, CLI polling helps filter data polled through SNMP, and display only relevant results. Without CLI polling, you might see failed access attempts from outside as failed tunnels. Information polled by CLI Security level and standby IP address for interfaces Number of failed connections per minute on the ASA High availability details: Configuration sync state Connection sync state Standby state High availability mode Last failover date and time System HA type and system HA role Peer interfaces Firewall mode, serial number, and contexts on the ASA device All configured Site-to-Site tunnels on the ASA, including inactive tunnels For Site-to-Site tunnels, local IP address, local host name, remote IP address, and remote host name https://documentation.solarwinds.com/en/success_center/npm/content/npm-set-up-firewalls.htm 1/4 7/27/23, 6:31 PM Set up monitoring Cisco ASA firewalls in NPM Requirements Requirement Details Cisco ASA version Cisco ASA 8.2 and later Cisco ASA Services Modules are not supported. ASA user account Credentials for logging into the ASA device Enable password Credentials for polling CLI details. Without this password, you can access the ASA, but cannot poll it. SSH port By default, port 22. Open an SSH port for accessing and polling ASA devices through SSH. Add ASA firewalls using CLI credentials You need Node Management Rights. See Define what users can access and do. 1. Click Settings > Manage Nodes, and then click Add Node. 2. Enter the IP address for the device. 3. Select Most Devices: SNMP and ICMP as the polling method, and enter SNMP credentials. 4. Choose resources and add pollers if necessary. You can keep the default settings. 5. On the Change Properties screen, enable CLI monitoring: a. Scroll down to CLI Polling Settings. b. Select Enable CLI Polling, enter the credentials, and click Test. Enter a user name and password for logging into the ASA or Nexus device. If you have configured a security password for CLI polling on the device, provide it in Enable password. Without the Enable Password, CLI polling does not work. https://documentation.solarwinds.com/en/success_center/npm/content/npm-set-up-firewalls.htm 2/4 7/27/23, 6:31 PM Set up monitoring Cisco ASA firewalls in NPM 6. To use a specific device template, select it. Device templates are sets of commands you can execute on a device. See NCM Getting Started Guide for more information. 7. Complete the Add Node wizard. You can no

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