GPComm-Lesson-1 PDF - St. Mary's University

If there is any reason for man’s need of language, LANGUAGE it is communication. ADVANCEM...

If there is any reason for man’s need of language, LANGUAGE it is communication. ADVANCEMENT Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Objectives define communication; discuss the importance, elements and dimensions of communication; differentiate the language functions; discuss the role of language in communication and in the subject, Purposive Communication. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Communication is the art of transmitting information, ideas and attitudes from one person to another through symbols such as words, pictures, figures and graphs. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Communication is derived from the Latin word “communis” which means "to make common" - to create in a receiver's mind an idea or image similar to the one in the mind of the sender. The primary goal of communication in general is to come to a common understanding. - Fernando Habana, Cinco l (1988) Trivia The oldest recorded form of communication is CAVE PAINTING. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Communication is comprised of processes that bond humans together. What we communicate is meaning but it simultaneously involves meaning construction. - Sampa, E. M. (2017) Communication is creating meaning, as well as ascribing it. It is the exchange of ideas and interaction among group members. - Giffin and Patten (1976) Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  It involves mutual understanding beyond merely decoding and encoding as it is also to create and to share meaning content. - Daniels (2016) Communication can either be linear, interactional, or transactional, depending on the need, situation, norms, and speaker-receiver styles and preferences. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  BACKGROUND CHECK! True or False? 1. Communication involves an interchange of information between the self or two TRUE or more people. 2. Communication never changed FALSE in human interactions. 3. Communication is either oral or written only. FALSE 4. Language is species-specific. TRUE 5. Only humans can communicate. FALSE Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  C o m m u n i c a t i o n i s d e f in e d a s t h e p r o c e s s o f interchanging thoughts, feelings, and information. As a process, communication changes constantly as interactions take place. Communication involves language which may be oral, written (or graphic or printed), or even gestural (hands, head, or eyes in meaningful motion). Language distinguishes man from lower animals. It is a species specif ic because only humans use language in communicating their ideas, thoughts, thoughts, feelings, attitudes, etc. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  THE THREE BASIC ELEMENTS OF COMMUNICATION ARE… source, *decoder or *encoder, code or idea recipient transmitter COMMUNICATOR MESSAGE RECEIVER Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Other Elements 1. Medium - the means to transmit the message or idea. 2. Language Channel - refers to a person's speech mechanism - mouth, tongue, teeth, diaphragm, etc.- or to the kind of language used in mass communication: Broadcast - television, radio, movies. Print - newspapers, magazines, books, pamphlets, etc. or *Language Channel may also be the official course or route through which communications, requests, and the like are handled or transmitted. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Other Elements 3. Encoding - act of transmitting a message (speaking and writing). 4. Decoding - receiving and understanding a message (reading and listening). 5. Encoder - a person who transmits a message. 6. Decoder - a person who interprets a message. Trivia NEWS stands for North, East, West, and South Information intended is multidirectional Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  LET’S RELATE THIS AND OBSERVE… Was it easy? Do you think communication and language is also easy? Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Sow (n.) Saw (n.) Sow (v.) Saw (v.) Bow (n.) Bow (n./v.) PLEASE READ THE Bough (n.) FOLLOWING: Dough (n.) Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Jose: So hot! WHO IS a. Loreto: True! CORRECT? b. Harold: Thank you! c. Dan: (Turned on the fan) d. Ronaldo: Use a spoon Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  5 Dimensions of Communication 1. Communication can be intentional or unintentional. The words you choose to express yourself are intended to express a particular meaning. Sometimes those words communicate something other than what you intended -- they have unintentional meaning. Ex. The word “girl” may mean an expression of affection, but it may be taken as a sexist term to make women seem childish. In the US, this means “Okay” In Japan, this means “Money” In France, this means “You are a big ZERO” In Brazil, this means… Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  5 Dimensions of Communication 2. Communication can be verbal or nonverbal. Our communication is often more nonverbal, involving our body and other objects and actions, than verbal, involving words alone. Even when we do not speak, the way we walk, stand, and sit communicates a message to others. Our body language reveals whether we are truly interested or bored. It can indicate when we lie and when we tell the truth. Other f orm s of nonv erb al communication include the appearance of letters and memos, the arrangement of of fice furniture, and the style and condition of our clothing and accessories. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  5 Dimensions of Communication 3. Communication can be internal or external. Internal, or intrapersonal communication is the way we talk to ourselv es, without p utting thoug hts into words. I nternal communication can inf luence the course of conversation even more than external discussion. The words that are actually written and spoken are external communication. Nonverbal items chosen to give a certain impression - such as jewelry, cars, and art - are also examples of external communication. Ex. John: You can do this, John. You are brave and smart! Ethan: Look at John. What a dumb person talking to himself. QUESTION: Who is the real dumb person? Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  From the Daily Mail YOUNG GEN OLDER GEN Z Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  5 Dimensions of Communication 4. Communication can involve humans, machines, and animals Communication obviously involves humans. Less clearly, it also involves machines. Think about how computer scientists work to improve communication between one computer and another as well as between humans and computers. With the increasing reliance on computers in business, we need to learn how to use modern technology and electronic information more than ever. We also need to learn more about how animals communicate, because the nonverbal behavior of humans and animals is quite similar. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  5 Dimensions of Communication 5. Communication can take place between two people as well as within groups A communication between two people is called interpersonal communication. Communication within groups is classif ie d as either small group communication or mass communication. Communication with the large group is the concern of media c om m unic ation experts bec ause m ost large group communication involves the use of microphones, television, movies, telecommunications, and other forms of media. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Trivia Managers spend approximately 45% of their time reading and writing. Audio Visual www.businesscommunicationarticles.com/different-kinds-types-of- communication/ Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  BASIS VERBAL NON-VERBAL 1. Word use Sound or Symbols No word use 2. Types Oral or Written Various 3. Comprehension Easy to understand Difficult to understand 4. Structured Highly structured Informal Structure 5. Distortion of Information Less possibility High possibility 6. Continuity Begins and ends Continues until through words purpose is achieved 7. Feedback Less and delayed A lot #KNOWLEDGEISPOWER  Oral communication has some real benef it s in the business world. Because of the feedback you receive immediately from your listener, you are able to tailor your message. If your listener indicates by his or her facial expressions and or words that your message is not clear, you can revise or add more information and restate the message. Any questions that can exist can be cleared up immediately. On the other hands oral messages are not recorded for future reference. Careful wording of a sensitive message is more dif ficult with oral communication than it is with written communication. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Viewing VERBAL Presenting COMMUNICATION Reflecting Vocabulary Syntax Listening Language Oral/Speaking Interpersonal Reading Intrapersonal Writing Dialect Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Proxemics Kinesics/ Body Language Object Language/ Artifacts NONVERBAL Environment COMMUNICATION Vocalics/Paralanguage Haptics Chronemics Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Proxemics - the study of our need for space and how we relate to the space we have. It explains why American executives typically require spacious of fic es and why Japanese executives do not. Kinesics - the study of behavior and how it reinforces or contradicts verbal communication. The way you gesture, the way you stand or sit, the way you walk, and the amount of eye contact you maintain with people reveal a great deal about you. Object language - the messages that are sent by the objects we choose to wear and keep around us. Consider the many messages that clothing sends. What dress code is required in your school? Why? Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Environment- the study of our management of space around you. It explains why in formal dining, seated around a round table must manifest social graces. Paralinguistic Features - the study of paralanguage, which includes the vocal qualities that go along with verbal messages, such as pitch, volume, rate, vocal quality, and verbal fillers (Andersen, 1999). Haptics- the way people communicate through touch. If someone puts their hand on your shoulder, various meanings can be interpreted. Chronemics - the study of the use of time. It is the way one perceives and values time in communication. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Bonet and Bastardas-Boada (2013) say that language greatly affects the way we speak, write, describe and understand things. They further said that language is the tool we need to convey both thought and the method we adapt to a ddres s the co m plex wo rld. This is m a de possible because of our cognitive instrument (the brain in interaction with the body), cognition (understood as perception, emotion and action, the entire process of living), and, especially, metacognition (the knowing of knowledge). All of which come in in communication. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Languages are unplanned tools of communication that emerged incrementally, with different interactants innovating and contributing different pieces at different times (not without particular constraints!) when necessary, under specif ic social pressures to express and share their thoughts or feelings. They are outcomes of successive responses of the human mind to social-ecological pressures to communicate; their norms have been shaped by particular so cial interactive dynamics driven by speakers’/signers’ disposition to cooperate (p. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Functions of Communication Personal - to express one's emotions, needs, thoughts, desires, attitudes. Interpersonal - to maintain good relations with individual or groups; to express sympathy, praise, joy at another's success, etc. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Functions of Communication Ceremonial – to use language as one performs a form of ritual or rite. Directive or performative - to control the behavior of others through advice, warning, requests, persuasion, discussion. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Functions of Communication Referential - to talk about objects or events in the environment. Metalinguistic - to talk about language. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Functions of Communication Imaginative - to use language creatively in rhyming, composing poetry, short story or novel. Eclectic - a combination of two or more of the functions of language. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Functions of Communication Informative - to convey information in the form of a declarative statement. Practical/dynamic - to produce some effects in the form of imperative statement: order, appeals, pleas, requests, commands. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Functions of Communication Expressive - to express certain feelings; to evoke some emotional response explanatory statement: jokes, jests, puns, humor, or lyric poems. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  IMPORTANCE The ability to communicate well is often cited by companies as one of the skills they desired most in employees. Poor communicators are not able to relate well to others and find their career paths blocked. Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.  Communication makes a being Language describes a human It is the KEY Let us communicate as a Marian Content owned by SMU. Other materials used are for educational purposes only, exercising fair use of all copyrighted materials. No copyright infringement is intended. Never reproduce or replicate.