For Quiz (5) marks - Chapter 4.pptx

What is meant by Culture? - “A pattern of basic assumptions invented, discovered or developed by given group as it learns to cope with its problems of external adoption and internal integration worked well-enough to be considered valuable and therefore, to be taught to new members as a corre...

What is meant by Culture? - “A pattern of basic assumptions invented, discovered or developed by given group as it learns to cope with its problems of external adoption and internal integration worked well-enough to be considered valuable and therefore, to be taught to new members as a correct way to perceive, think and feel, in relation to those problems.” (Edgar Schein ) - “The shared attitude and perceptions in an organization that are based on a set of fundamental norms and values and help https://www.google.com/url? sa=i&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwjTiOP76XiAhXNxqQKHdUICREQjRx6BAgBEAU&url=https%3A%2F %2Fwww.daytranslations.com%2Fblog%2F2018%2F05%2Fthe-relationship-betweenlanguage-and-culture-defined-11480%2F&psig=AOvVaw3kt0pjnHBz5OnqLHdBL9c&ust=1558295992805392 members understand the organization.” (Wagner III and Hollenbeck ) Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 238) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+d evelopment 1 Understanding Organizational Culture  Not inborn, invented and developed over a period of time.  Enables employees to perform within a framework  Developed by Internal & External factors (e.g. demographic factors)  The achievement of equality among staff  Promotes work culture Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 238) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+d evelopment https://www.google.com/url? sa=i&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwjvkIb176XiAhV SwAIHHVh5AkcQjRx6BAgBEAU&url=https%3A%2F %2Fwww.peoplematters.in%2Farticle%2Fculture%2Fwhy-defining-anorganizational-culture-is-a-must16575&psig=AOvVaw3eSY3qIkoeJT39WtdTxfjn&ust=1558296152150001 2 Understanding Organizational Culture ( Cont.)  Develops professionalism (know-how) among employees  Promotes formal communication that improves productivity and job satisfaction  Promotes Standardization in various systems and sub-systems, which reduce the role conflicts among employees  Becomes a people’s organization that promotes risk-sharing and generates novel ideas https://www.google.com/url? sa=i&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwi0rDO8KXiAhXOzaQKHacOBY4QjRx6BAgBEAU&url=https%3A%2F %2Fwww.i-scoop.eu%2Fcorporate-organizational-culture %2F&psig=AOvVaw3eSY3qIkoeJT39WtdTxfjn&ust=1558296152150001 Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 238) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+d evelopment 3 Functions of Organizational Culture 1. It gives members an organizational identity sense of togetherness that helps promotes a feeling of common purpose. Example: Starbucks Culture focuses on employees as the source of core competency, its culture; 1. Values employees and their contribution 2. Presents close bonds among employees 3. Encourages inclusion and diversity 4. Provides exceptional customer service Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 239) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+development https://www.google.com/url? sa=i&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwjEgMPn9aXiAhUvsaQKHV2 WA78QjRx6BAgBEAU&url=https%3A%2F%2Fspoonuniversity.com%2Flifestyle %2Fstarbucks-drinks-ranked-by-caffeinecontent&psig=AOvVaw2tSIqASztcEt2r5V5QqFyg&ust=1558297779515196 4 Functions of Organizational Culture 2. It facilitates collective commitment Shared Culture • stimulates strong commitment from all those who accept the culture as their own. • provides shared pattern of feelings to the organizational members make them know what they are expected to value and feel! Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 239) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+d evelopment https://www.google.com/url? sa=i&source=images&cd=&cad=rja&uact=8&ved=2ah UKEwinmums8aXiAhVOyKQKHZO5DBgQjRx6BAgBE AU&url=https%3A%2F%2Fwww.dreamstime.com %2Fstock-photo-hands-puzzle-making-commitmentword-isolated-white-image53700152&psig=AOvVaw3CdBk5WifNa347UFWhLs4&ust=1558296573794131 5 Functions of Organizational Culture 3. It promotes systems stability A shared sense of identity & commitment; - encourages lasting cooperation among the members enhances social stability by holding the members together by providing them appropriate standards. - (what they should stand for?) Example, We should value cooperation, hence we stand for Teamwork. https://www.google.com/url?sa=i&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwjuyOi9aXiAhVJyaQKHRoNBRcQjRx6BAgBEAU&url=%2Furl%3Fsa%3Di%26source%3Dimages%26cd%3D%26ved%3D%26url %3Dhttps%253A%252F%252Fblackchristiannews.com%252F2018%252F10%252Fwhy-the-cost-of-complete-commitment-isworth-it%252F%26psig%3DAOvVaw3-CdBk5WifNa347UFWhLs4%26ust%3D1558296573794131&psig=AOvVaw3CdBk5WifNa347UFWhLs4&ust=1558296573794131 Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 239) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+d evelopment 6 Functions of Organizational Culture 4. It shapes behavior by helping members make sense of their surroundings • Culture serves as source of shared meaning that explains why things occur the way they do. • It is not fully visible but felt!! less visibility reflects the value shared by organizational members • Example: the two principles of honesty and ethics translate into doing the right thing, in an honest, fair, and responsible way Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 239) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+d evelopment 7 Functions of Organizational Culture: 5. It provides a boundary Culture creates distinction between one organization and the other (helps identity members and non-members!) It serves as a control mechanism that guides and shapes the attitude and behavior of the members Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 239) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+d evelopment 8 Functions of Organizational Culture: 6. It Helps organizational members to stick to conformity (consistency) and expected mode of behavior. • Culture insures that everyone thinks and behaves in a prescribed (fixed) manner Example: • Apple Organizational Culture – Secrecy and Maximum Benefit from Human Resources • It has been noted that “Apple engineers, even senior engineers, have no idea what a final Apple product will look like until it is launched. The people who work on the software have no idea what the hardware is like, and the hardware guys have no idea of the software” Source: Kondalkar (2009). Organization development. New Age International Ltd. Chapter Nineteen; ( Page 239) Link https://ebookcentral.proquest.com/lib/momp/detail.action?docID=437723&query=organization+d evelopment 9