Final Revision (True and False) - PDF

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ProfoundOcean

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communication writing email etiquette business communication

Summary

This document contains a set of true or false questions about the principles of effective writing and communication, focusing on business communication and email correspondence.

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39. All the following are steps to achieve conciseness ……. a. avoid shun words b. using the active voice c. omitting redundancies 40. All the following are audience’s perceived personality except…….. a. negative b. eager c. organized d...

39. All the following are steps to achieve conciseness ……. a. avoid shun words b. using the active voice c. omitting redundancies 40. All the following are audience’s perceived personality except…….. a. negative b. eager c. organized d. oppositional 41. All the following are audience’s attitude regarding a topic except…… a. positive b. negative c. informed d. disorganized True or False 1. we achieve organization when we provide the most correct, relevant and 100% sure information while avoiding grammatical errors. ( ) 2. If you are suggesting a solution, you need the compare/contrast pattern of organization. ( ) 3. Compare/Contrast organization is used mostly in the sales brochures. ( ) 4. Using a dictionary is to achieve conciseness. ( ) 5. Avoiding the use of shun words is to achieve clarity. ( ) 6. Memos can only be sent internally and limited to one page of a text. ( ) 7.The tone of the emails and IM/ TM is informal. ( ) 8. Emails recorded the highest degree of security. ( ) 9. Letters’ security is unreliable. ( ) 10.Computer word processing only provides HTML files. ( ) 11. In the memo, the introduction should have why are you writing, and what are you writing about. ( ) 12. The discussion in the memo functions as the body in the email. ( ) 13. In the memo, the deadline is mentioned in the discussion part. ( ) 14. A memo written to deny a raised request will be informal. ( ) 15. A memo written to report a promotion will be friendly. ( ) 16. Emails doesn’t provide the expanded discussion option. ( ) 17. Casual tone leads to professionalism in the emails. ( ) 18. Memos are the most used communication channel in business environment. ( ) 19. The subject line in the emails is similar to the subject line in the memos, having the focus and the topic. () 20. Replying to all is one of the effective ways to expand discussion in the email. ( ) 21. Writing the whole email in Caps would keep your readers focused. ( ) 22. Emails should be written in the active voice. ( ) 23. Netiquette stands for Internet Etiquette. ( ) 24. Netiquette means using the proper way of communication while sending the letters. ( ) 25. One of the cons of using email is the miscommunication. ( ) 26. In emails, BCC stands for blank carbon copy. ( ) 27. Carbon copy recipients are invisible to the other recipients. ( ) 28. BCC is usually used when sending an email for a short list of names. ( ) 29. When replying to an email, it’s not important to include the original email. ( ) 30. Sending an email for high tech audience requires defining the abbreviations and jargons. () 31. High tech audience are characterized by the same level of the sender’s knowledge. ( ) 32. Sending an email for low tech audience doesn’t necessitate defining the abbreviations. ( ) 33. Abbreviations and jargons sometimes need follow-up explanation. () 34. Low tech readers don’t understand the basic concepts of the work. ( ) 35. In low tech, lay and multiple audience, abbreviations and jargons should be defined. () 36. Lay audience are familiar with the subject matter. ( ) 37. Using puns and figurative language will make the emails effective. ( ) 38. To avoid the problem of time differences, we should use multiple formats. ( ) 39. To make your email clear in the timing, we should use words like “today, yesterday”. ( ) 40. Using styled graphic to represent people is one of the ways to facilitate communication. ( ) 41. The personalized tone is only represented in using pronouns. ( ) 42. The explained benefit for the readers should be placed either early or late in the paragraph. ( ) 43. Enhancing interpersonal communication is one of the importance of technical communication. ( ) 44. Collaborative projects depend on dispersed and diverse team members. ( ) 45. Choosing a team leader and determining your goals are one of the effective strategies for successful collaboration. ( ) 46. Problem/ solution pattern is suitable for proposals and sales letters. ( ) 47. All language mechanics are overlapping and contributing to the development of technical communication. ( )

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