Facilitating Organizational Change - Week 1 Fall 2024 PDF

FACILITATING ORGANIZATIONAL CHANGE BUSN 10277 Week 1 Shauna Richter [email protected] Agenda for Today Introductions Learning Plan Grading Strategy & Expectations Introduction to Change Management What is Change Management? Why i...

FACILITATING ORGANIZATIONAL CHANGE BUSN 10277 Week 1 Shauna Richter [email protected] Agenda for Today Introductions Learning Plan Grading Strategy & Expectations Introduction to Change Management What is Change Management? Why is Change Management Important? Types of Organizational Change Key Drivers of Change "Change Tower" Challenge – Group Activity Summary & Next Actions... Shauna Richter Performance Coach, Educator & Author Experience Current Projects – Moved to Stratford from Kitchener – June 13th – Renovation of our triplex – Liftoff of my coaching practice – Release of my second novel Live in Stratford with my husband and two boys, 14 and 16 Guiding Principles Come as We Are. There is a place for everyone here! Bring Our Curiosity Ask for What We Need to be Successful Support Each Other to Get What We Need Bring Questions...The More Questions The Better! ☺ Use the Technology Available to us...yes, that means AI, but don’t forget you need to think to prompt the right answers from AI Three Secrets to Success in Business & Life Show up on time...or early! Do what you say you will do... Say please and thank you (Show gratitude)... And by the way...employers don’t care about your marks...They care about who you are, what and how you deliver results. Learning Plan & Course Organization MyCanvas will be your go-to for this course. All materials will be organized by week on the Home page of the MyCanvas course Course groups will be created to facilitate in-class learning activities Each week there will be: – an in-class group activity & presentation – a personal learning activity (Quiz) – Reading for the next class learning topic Assessment Strategy Assessment Strategy In-class Activity & Presentation – Each class, 2 groups will be randomly selected to present/discuss the activity and learning from it. – These will be graded. Personal Learning Activity – Each week, the quiz will contain questions about the material, plus reflection and short answer questions, for which members of 1 group will be graded at random each week. Late submissions will be penalized 20% each week they are late. Week 8 – In-class Mid-term Exam worth 25% – Course Material from Weeks 1 to 6. Final Exam Week – Final Exam (Date TBD) worth 25% - All Course Material Included Find your Group Let’s take a few moments to assemble into groups of 5 to 8 people. INTRODUCTION TO CHANGE MANAGEMENT Introduction to Change Management Understanding the Basics and Setting the Stage What is Change Management? Definition: Change Management is the systematic approach to dealing with the transition or transformation of an organization's goals, processes, or technologies. Value: – Ensures smooth transitions during organizational change. – Minimizes resistance and maximizes engagement. – Drives long-term success by aligning people, processes, products, and technology with new directions. Why is Change Management Important? Key Points: – Aligns organizational activities with strategic goals. – Reduces resistance to change by involving stakeholders. – Enhances the likelihood of successful adoption of new processes or technologies. Impact: – Drives organizational success by fostering adaptability and resilience. Types of Organizational Change Transformational Change vs. Adaptive Change – Transformational Change: Large-scale, fundamental shifts in how an organization operates (e.g., mergers, large-scale restructuring). – Adaptive Change: Small, gradual adjustments to existing processes (e.g., process improvements, minor policy updates). Types of Organizational Change (ctd...) Structural, Strategic, and Technology Change – Structural Change: Changes in the organizational hierarchy, roles, and responsibilities. – Strategic Change: Adjustments in the organization's overall direction, goals, or strategies. – Technology Change: Implementation of new technologies or systems that alter how work is done. Key Drivers of Change Internal Factors: – Leadership changes. – Strategic shifts. – Organizational culture. External Factors: – Market trends and competition. – Regulatory changes. – Technological advancements. CHANGE TOWER CHALLENGE In Class Group Activity "Change Tower" Challenge Objective: Build a tower representing an organization, and see how it adapts to different types of change. Materials: Plastic cups or blocks, Painter’s Tape, Pens. "Change Tower" Challenge Steps: 1. Brainstorm labels for each block/cup with key elements of the organization (e.g., leadership, technology). 2. Label the blocks 3. Build the initial tower, representing the current state of the organization. 4. Introduce internal transformational and incremental changes by modifying the tower. 5. Simulate an unexpected external impact to see how the tower (organization) responds. 6. Reflect on the impact of internal and external drivers of change. Step 1: Forms Groups Find a group of approximately 7-8 people – This will be your group for the course. Record the name and student ID of each person and share with Shauna who will set up the groups in MyCanvas. Step 2: Building the Initial Tower Instructions: Use the provided materials to build a tower that represents your organization. Labeling: Label each block/cup with something that represents a key element of the organization (e.g., leadership, technology, employee satisfaction). Focus: Ensure the tower is stable and as tall as possible. Step 3: Introducing Transformational and Incremental Change Incremental Change: Adjust 2-3 blocks slightly without removing them. Observe the impact on stability. Transformational Change: Remove 2-3 blocks from the base and reposition them at the top. Observe the impact on stability. Discussion Prompt: How did these changes affect your tower’s stability? Step 4: Reflect on Change Drivers Activity: Discuss what internal and external factors could have caused the changes you made to your tower. Labeling: Write these factors on new Post-it notes and place them around your tower. Discussion Prompt: How do these drivers influence the type of change and the organization’s response? Step 5: Simulating Unexpected External Impact Activity: Simulate an unexpected external event by lightly tapping the table or removing a critical block. Observation: Observe and discuss how the tower responds to this external pressure. Discussion Prompt: What does this tell us about the importance of planning for unexpected changes? Step 6: Group Presentations 2 groups will be selected at random to present their observations about change Summary Change management is crucial for maintaining stability and achieving organizational success. Different types of changes (transformational vs. adaptive) have different impacts on the organization. Understanding and planning for both internal and external drivers of change is essential. Week 1 – Personal Learning Assignment Week 1 – Quiz (MyCanvas) Reading for Week 2: – What is Organizational Change Management? | HBS Online - https://online.hbs.edu/blog/post/organizational-change-management – Understanding Change Management: What is It and Why is It Important? | Change Institute - https://www.change-institute.org/post/understanding- change-management-what-is-it-and-why-is-it-important – What is Organizational Change and Why Does it Matter? | Leaders.com - https://leaders.com/articles/leadership/organizational-change/ – How to assess your organization's change readiness and why it's an indispensable step you can't afford to skip - https://www.hatch.com/About- Us/Publications/Blogs/2020/07/Assess-your-organizations-change-readiness- and-why-its-an-indispensable-step-you-cant-skip