EXAM no. 4 PDF - Project Management Past Paper

EXAM No.4 1. You are a project manager for a new train station project. The construction work will be accomplished using a predictive lifecycle while software will be developed using an Iterative lifecycle. Some Neighbors who are resisting the project have been asking the mayor to stop the project, and are threatening legal action. What two actions should the project manager take? Choose two. o Register this situation as a risk and develop a mitigation plan. o Have a meeting with the mayor and explain the importance of the new train station to the city. o Discuss alternatives to moving the new train station to another location with the start-up team. o Conduct regular meetings with the neighbors to get their buy-in for the project. o Publish information on the city's website about the benefits that the new train station will bring. 1. You are a project manager for a new train station project. The construction work will be accomplished using a predictive lifecycle while software will be developed using an Iterative lifecycle. Some Neighbors who are resisting the project have been asking the mayor to stop the project, and are threatening legal action. What two actions should the project manager take? Choose two. o Register this situation as a risk and develop a mitigation plan. o Have a meeting with the mayor and explain the importance of the new train station to the city. o Discuss alternatives to moving the new train station to another location with the start-up team. o Conduct regular meetings with the neighbors to get their buy-in for the project. o Publish information on the city's website about the benefits that the new train station will bring. 2. Important projects in the portfolio backlog need to be delivered. Budget estimates are needed to prioritize the project. How should the project budgets be estimated? o The project is decomposed into features and based on the feature value and the velocity of the team, the team provides the estimate. o The team facilitator uses historical data and arrives at an estimate based on the nature of the project. o Budget estimates are provided based on the experience of the sponsor, product owner, and team facilitator o The product owner obtains all project details and based on the team's experience and velocity provides budget estimates. 2. Important projects in the portfolio backlog need to be delivered. Budget estimates are needed to prioritize the project. How should the project budgets be estimated? o The project is decomposed into features and based on the feature value and the velocity of the team, the team provides the estimate. o The team facilitator uses historical data and arrives at an estimate based on the nature of the project. o Budget estimates are provided based on the experience of the sponsor, product owner, and team facilitator o The product owner obtains all project details and based on the team's experience and velocity provides budget estimates. ANS. Budget estimates are provided based on the experience of the sponsor, product owner, and team facilitator 3. A project manager working with the team to develop a software application. Due to failures in similar applications in the past, the rapid feedback from the customer on the suitability of the deliverables is very important. What is the best approach that should be selected? o Adaptive o Traditional o Waterfall o Predictive 3. A project manager working with the team to develop a software application. Due to failures in similar applications in the past, the rapid feedback from the customer on the suitability of the deliverables is very important. What is the best approach that should be selected? o Adaptive o Traditional o Waterfall o Predictive ANS. Adaptive 4. A project manager is assigned to a project in a company that is transitioning to agile. During the sprint retrospective meeting, the meeting becomes slightly contentious with the first signs of conflict between several team members. What is the best course of action for the project manager? o Address the situation during the meeting to hold the individuals who are involved in the conflict accountable o Intervene only if the conflict becomes destructive and take a break if needed to address individuals privately o Intervene immediately to avoid further escalation and damaged relationships between the team members o Do not intervene regardless of what happens since agile teams are self-managing and can handle anything 4. A project manager is assigned to a project in a company that is transitioning to agile. During the sprint retrospective meeting, the meeting becomes slightly contentious with the first signs of conflict between several team members. What is the best course of action for the project manager? o Address the situation during the meeting to hold the individuals who are involved in the conflict accountable o Intervene only if the conflict becomes destructive and take a break if needed to address individuals privately o Intervene immediately to avoid further escalation and damaged relationships between the team members o Do not intervene regardless of what happens since agile teams are self-managing and can handle anything ANS. Intervene only if the conflict becomes destructive and take a break if needed to address individuals privately 5. An agile team wants to use a quick method using relative size to estimate the user stories. Which metric would you recommend to the team? o Story points o Lead time o Velocity o Real-time 5. An agile team wants to use a quick method using relative size to estimate the user stories. Which metric would you recommend to the team? o Story points o Lead time o Velocity o Real-time ANS. Story points 6. Based on this chart , what can be said about this process? o Out of control based on the measurement of 4.1 mm, and corrective action should be taken o Out of control based on the rule of seven, and corrective action should be taken o A In control since all of the measurements are between 4 mm and 5 mm o In control because the average thickness is between 4.2 mm and 4.8 mm 6. Based on this chart , what can be said about this process? o Out of control based on the measurement of 4.1 mm, and corrective action should be taken o Out of control based on the rule of seven, and corrective action should be taken o A In control since all of the measurements are between 4 mm and 5 mm o In control because the average thickness is between 4.2 mm and 4.8 mm ANS. Out of control based on the measurement of 4.1 mm, and corrective action should be taken 7. You are a project manager for the Internal project that will deliver a new tool to the performing organization for use by its employees. A conflict occurred between the project team and the training manager. The team wants to use short development cycles to gain early feedback and manage the high rate of change coming from the employees. The training manager, on the other hand, insists on creating a detailed training plan upfront to train the employees. What is the best way for the project manager to resolve the conflict? o Emphasize the commonalities between both approaches o Force an agile framework to satisfy the project team o Avoid the conflict by escalating the issue to the project sponsor o Facilitate a compromise by adopting a hybrid approach 7. You are a project manager for the Internal project that will deliver a new tool to the performing organization for use by its employees. A conflict occurred between the project team and the training manager. The team wants to use short development cycles to gain early feedback and manage the high rate of change coming from the employees. The training manager, on the other hand, insists on creating a detailed training plan upfront to train the employees. What is the best way for the project manager to resolve the conflict? o Emphasize the commonalities between both approaches o Force an agile framework to satisfy the project team o Avoid the conflict by escalating the issue to the project sponsor o Facilitate a compromise by adopting a hybrid approach ANS. Facilitate a compromise by adopting a hybrid approach 8. Henry is a new project manager has assigned to an existing project. Henry starts reviewing the work assigned to the team that has already been decomposed to its lowest level but he feels some additional, useful information is missing. What should henry review? o Requirements documentation o The project charter and scope statement. o The WBS dictionary. o The requirement traceability matrix. 8. Henry is a new project manager has assigned to an existing project. Henry starts reviewing the work assigned to the team that has already been decomposed to its lowest level but he feels some additional, useful information is missing. What should henry review? o Requirements documentation o The project charter and scope statement. o The WBS dictionary. o The requirement traceability matrix. ANS. The WBS dictionary. 9. You are a project manager in a construction project. Due to some reasons that seem to be outside of the project acceptance criteria, you are having difficulty obtaining the final acceptance of some deliverables from a stakeholder. As a project manager, what should you do? o Escalate this issue to the project sponsor and ask for support in obtaining final stakeholders' acceptance. o Create a project acceptance waiver, noting the stakeholder's concerns so they can be addressed later. o Obtain final acceptance from another stakeholder who is also familiar with the project o Persuade this stakeholder using emotional intelligence skills to obtain acceptance. 9. You are a project manager in a construction project. Due to some reasons that seem to be outside of the project acceptance criteria, you are having difficulty obtaining the final acceptance of some deliverables from a stakeholder. As a project manager, what should you do? o Escalate this issue to the project sponsor and ask for support in obtaining final stakeholders' acceptance. o Create a project acceptance waiver, noting the stakeholder's concerns so they can be addressed later. o Obtain final acceptance from another stakeholder who is also familiar with the project o Persuade this stakeholder using emotional intelligence skills to obtain acceptance. ANS. Escalate this issue to the project sponsor and ask for support in obtaining final stakeholders' acceptance. 10. Which three of the following are impediments the scrum master should pay attention to? Choose three o technology that blocks agile capabilities o A team member talking about a user story that is not on the scrum board. o A review of the backlog at daily standup meetings. o A team member is talking about a user story that is on the scrum board. o A lack of team empowerment and an inability to self- organize. 10. Which three of the following are impediments the scrum master should pay attention to? Choose three o A technology that blocks agile capabilities o A team member talking about a user story that is not on the scrum board. o A review of the backlog at daily standup meetings. o A team member is talking about a user story that is on the scrum board. o A lack of team empowerment and an inability to self- organize. ANS. 1. A technology that blocks agile capabilities 2. A team member talking about a user story that is not on the scrum board. 3. A lack of team empowerment and an inability to self-organize. 11. On the branch of a decision tree, you see a decision has a 60% chance of earning a $1000 profit, but also a 40% chance of a $2000 loss. What is the EMV of this branch on the decision tree? o None o -$200 (loss) o -$800 (loss) o $600 (profit) 11. On the branch of a decision tree, you see a decision has a 60% chance of earning a $1000 profit, but also a 40% chance of a $2000 loss. What is the EMV of this branch on the decision tree? o None o -$200 (loss) o -$800 (loss) o $600 (profit) ANS. -$200 (loss) 12. A large organization will transform from a predictive environment to agile methodologies. In its current state, the work in the organization is decomposed into departmental silos, and the employees are best described as specialized contributors. What is the best strategy for this agile transformation? o Establish a fixed date for all projects to transition from predictive to agile o Tailor projects so that the scope is fixed with time and cost being variable o Use hybrid life cycles as a transition strategy from predictive to agile o Introduce some agile techniques to a large and complex project 12. A large organization will transform from a predictive environment to agile methodologies. In its current state, the work in the organization is decomposed into departmental silos, and the employees are best described as specialized contributors. What is the best strategy for this agile transformation? o Establish a fixed date for all projects to transition from predictive to agile o Tailor projects so that the scope is fixed with time and cost being variable o Use hybrid life cycles as a transition strategy from predictive to agile o Introduce some agile techniques to a large and complex project ANS. Use hybrid life cycles as a transition strategy from predictive to agile 13. Drag the agile Ceremonies on the left to the main subject discussed during the event, on the right. o Iteration retrospective o Backlog items completed or not o Iteration Planning o Goal for this Iteration o Daily meeting o Continue, stop, or start actions o Iteration Review o Development flow 13. Drag the agile Ceremonies on the left to the main subject discussed during the event, on the right. o Iteration retrospective o Backlog items completed or not o Iteration Planning o Goal for this Iteration o Daily meeting o Continue, stop, or start actions o Iteration Review o Development flow ANS. Iteration retrospective = Continue, stop, or start actions Iteration Planning = Goal for this Iteration Daily meeting = Development flow Iteration Review = Backlog items completed or not 14. Based on the following information, what is the project performance? BAC= US$ 1 million EV= US$ 0.7 million AC= US$0.75 million CPI= 0.933 o The project will be completed exactly as planned o The project won't be complete as planned o The project will be difficult to complete as planned o The project will be easier to complete than planned 14. Based on the following information, what is the project performance? BAC= US$ 1 million EV= US$ 0.7 million AC= US$0.75 million CPI= 0.933 o The project will be completed exactly as planned o The project won't be complete as planned o The project will be difficult to complete as planned o The project will be easier to complete than planned ANS. The project will be easier to complete than planned 15. You are planning a project where requirements cannot be defined upfront. This situation presents various challenges to manage the scope of this project. You know that an agile project management approach may help in addressing some of the challenges. Match the challenges (on the left) with how they are approached in agile (on the right): o Frequent changes in o Ongoing discovery and customer priorities refinement of the scope o Gap between the initial o Building and reviewing requirements and real needs prototypes o The inability to define scope o Grooming and re prioritizing upfront the product backlog o Risk of building a wrong o Demonstrating product product increments to stakeholders 15. You are planning a project where requirements cannot be defined upfront. This situation presents various challenges to manage the scope of this project. You know that an agile project management approach may help in addressing some of the challenges. Match the challenges (on the left) with how they are approached in agile (on the right): o Frequent changes in o Ongoing discovery and customer priorities refinement of the scope o Gap between the initial o Building and reviewing requirements and real needs prototypes o The inability to define scope o Grooming and re prioritizing upfront the product backlog o Risk of building a wrong o Demonstrating product product increments to stakeholders ANS. Frequent changes in customer priorities = Grooming and reprioritizing the product backlog Gap between the initial requirements and real needs = Building and reviewing prototypes The inability to define scope upfront = Ongoing discovery and refinement of the scope Risk of building a wrong product = Demonstrating product increments to stakeholders 16. A key project stakeholder who was a big supporter and motivator for the project team leaving the organization. The project team is experiencing low morale and poor teamwork. What should the project manager do to improve morale? o Identify the wants and aspirations of the team. o Build team connections and emotional bonds. o Forge consensus through team participation. o Set goals and push the team to achieve the goals. 16. A key project stakeholder who was a big supporter and motivator for the project team leaving the organization. The project team is experiencing low morale and poor teamwork. What should the project manager do to improve morale? o Identify the wants and aspirations of the team. o Build team connections and emotional bonds. o Forge consensus through team participation. o Set goals and push the team to achieve the goals. ANS. Identify the wants and aspirations of the team. 17. During the retrospective of the fifth sprint the project team complains that many obstacles exist with the organization that are creating project delays and rework. What should the project manager do in this situation? o Create a dedicated sprint to solve the obstacles with the team. o Promote collaboration to help remove the obstacles for the team. o Perform a root cause analysis during the stand up meetings o Include impediment resolutions during daily stand-up meetings. 17. During the retrospective of the fifth sprint the project team complains that many obstacles exist with the organization that are creating project delays and rework. What should the project manager do in this situation? o Create a dedicated sprint to solve the obstacles with the team. o Promote collaboration to help remove the obstacles for the team. o Perform a root cause analysis during the stand up meetings o Include impediment resolutions during daily stand-up meetings. ANS. Promote collaboration to help remove the obstacles for the team. 18. A project team is experiencing delays in completing a task that turned out to be more complex than initially estimated. This is a critical task that could impact current iteration goals. What two options will help the team initially address this obstacle? Choose two o Create a risk management plan. o Conduct a root cause analysis. o Escalate the issue to the project sponsor. o Review and update dependencies o Schedule a retrospective. 18. A project team is experiencing delays in completing a task that turned out to be more complex than initially estimated. This is a critical task that could impact current iteration goals. What two options will help the team initially address this obstacle? Choose two o Create a risk management plan. o Conduct a root cause analysis. o Escalate the issue to the project sponsor. o Review and update dependencies o Schedule a retrospective. ANS. Conduct a root cause analysis. & Review and update dependencies 19. A project manager is assigned to a project within a program. The high-level requirements of the project are known, but the priorities of some of the requirements are uncertain as they are interdependent on some other pipeline projects within the program. How should the project manager prepare for the next steps of the project? o Escalate to the management team to increase the timeline based on the complexity of the project o Ask the project management office (PMO) to estimate the tasks for all the projects and share the project management plan o Prioritize and estimate the milestones for the high-level requirements based on historical data o Wait for the other project estimates before planning the schedule 19. A project manager is assigned to a project within a program. The high-level requirements of the project are known, but the priorities of some of the requirements are uncertain as they are interdependent on some other pipeline projects within the program. How should the project manager prepare for the next steps of the project? o Escalate to the management team to increase the timeline based on the complexity of the project o Ask the project management office (PMO) to estimate the tasks for all the projects and share the project management plan o Prioritize and estimate the milestones for the high-level requirements based on historical data o Wait for the other project estimates before planning the schedule ANS. Prioritize and estimate the milestones for the high- level requirements based on historical data 20. One team member is not as active as the rest of the team during a brainstorming session. The project manager has a separate conversation with the team member and learns that the team member is slightly hearing impaired. The team member appreciates the project manager's concern. The project manager then decides to change the time and room for the meeting to ensure everyone can participate. What interpersonal skill did the project manager use? o Influencing o Networking o Conflict management o Emotional intelligence 20. One team member is not as active as the rest of the team during a brainstorming session. The project manager has a separate conversation with the team member and learns that the team member is slightly hearing impaired. The team member appreciates the project manager's concern. The project manager then decides to change the time and room for the meeting to ensure everyone can participate. What interpersonal skill did the project manager use? o Influencing o Networking o Conflict management o Emotional intelligence ANS. Emotional intelligence 21. As per the burndown graph shown below, the dotted burndown line is the plan. What should the team see at day 3? o The iteration on track. o There is a cost overrun. o The iteration is ahead of schedule. o They are at risk for that delivery. 21. As per the burndown graph shown below, the dotted burndown line is the plan. What should the team see at day 3? o The iteration on track. o There is a cost overrun. o The iteration is ahead of schedule. o They are at risk for that delivery. ANS. They are at risk for that delivery. 22. There are five stages of development that teams may go through. Which of the following is the correct order in which these stages occur? o Forming, Norming, Performing, Storming, Adjourning o Norming, Storming, Forming, Performing, Adjourning o Forming, Performing, Norming, Storming, Adjourning o Forming, Storming, Norming, Performing, Adjourning 22. There are five stages of development that teams may go through. Which of the following is the correct order in which these stages occur? o Forming, Norming, Performing, Storming, Adjourning o Norming, Storming, Forming, Performing, Adjourning o Forming, Performing, Norming, Storming, Adjourning o Forming, Storming, Norming, Performing, Adjourning ANS. Forming, Storming, Norming, Performing, Adjourning. 23. An error detected in the engineering drawing and results in significant rework, and cost overruns. The project manager performs a root cause analysis and discovers that the drawing was not checked according to procedures. What should the project manager do to ensure that this doesn't happen in future projects? o Capture the findings in the lessons learned repository. o Inform all the other project manager. o Identify and control the resource responsible for the mistakes. o Update the quality management plan. 23. An error detected in the engineering drawing and results in significant rework, and cost overruns. The project manager performs a root cause analysis and discovers that the drawing was not checked according to procedures. What should the project manager do to ensure that this doesn't happen in future projects? o Capture the findings in the lessons learned repository. o Inform all the other project manager. o Identify and control the resource responsible for the mistakes. o Update the quality management plan. ANS. Capture the findings in the lessons learned repository. 24. A project manager discovers a significant flaw in a major project deliverable. Which project management process is being performed? o Manage quality. o Statistical sampling. o Control quality. o Plan quality management. 24. A project manager discovers a significant flaw in a major project deliverable. Which project management process is being performed? o Manage quality. o Statistical sampling. o Control quality. o Plan quality management. ANS. Control quality. 25. Task B is dependent upon task A which is delayed. Resource for task B have limited availability and must begin task B on time. What should the project manager do to replan the schedule so that the deadline is unchanged.? o Fast track task A and move task B's start date. o Fast track task B and immediately begin work. o Replan task B's start date so it begins after the completion of task A. o Crash task A and start task B at the planned time. 25. Task B is dependent upon task A which is delayed. Resource for task B have limited availability and must begin task B on time. What should the project manager do to replan the schedule so that the deadline is unchanged.? o Fast track task A and move task B's start date. o Fast track task B and immediately begin work. o Replan task B's start date so it begins after the completion of task A. o Crash task A and start task B at the planned time. ANS. Crash task A and start task B at the planned time. 26. Before disbanding a project team, the project manager facilitates a lessons learned workshop, what should the project manager do next? o Organize a party to celebrate the project success. o Review the issue log, update if necessary to minimize the impact on the project. o Send project documents to the stakeholders. o Archive project documents using generally accepted practices. 26. Before disbanding a project team, the project manager facilitates a lessons learned workshop, what should the project manager do next? o Organize a party to celebrate the project success. o Review the issue log, update if necessary to minimize the impact on the project. o Send project documents to the stakeholders. o Archive project documents using generally accepted practices. ANS. Archive project documents using generally accepted practices. 27. Which of the following are components of a Resource Calendar? (Choose two.) o Training Strategies o Availability of physical resource o Working days o Recognition Plans 27. Which of the following are components of a Resource Calendar? (Choose two.) o Training Strategies o Availability of physical resource o Working days o Recognition Plans ANS. Availability of physical resource & Working days 28. Which of the following describes the most common phase-to-phase relationship in multi-phase projects? o Sequential o Finish-to-start o Non-overlapping o Orderly 28. Which of the following describes the most common phase-to-phase relationship in multi-phase projects? o Sequential o Finish-to-start o Non-overlapping o Orderly ANS. Sequential 29. In addition to the departments listed in the scenario, your company also has a manager of project management to oversee all of the ongoing projects. As one of the project managers, you report directly to the project management department but share staff with other departments. What type of organizational structure does this describe? o Projectized o Functional o Matrix o Composite 29. In addition to the departments listed in the scenario, your company also has a manager of project management to oversee all of the ongoing projects. As one of the project managers, you report directly to the project management department but share staff with other departments. What type of organizational structure does this describe? o Projectized o Functional o Matrix o Composite ANS. Matrix 30. Which of the following describes the characteristics of the performing stage? o In the performing stage, the team completes the work and disbands as a project team. o In the performing stage, the team function as a well- organized unit and resolve issues effectively. o In the performing stage, the team starts to work together and adjust their behavior. o In the performing stage, the team members are not collaborative. 30. Which of the following describes the characteristics of the performing stage? o In the performing stage, the team completes the work and disbands as a project team. o In the performing stage, the team function as a well- organized unit and resolve issues effectively. o In the performing stage, the team starts to work together and adjust their behavior. o In the performing stage, the team members are not collaborative. ANS. In the performing stage, the team function as a well-organized unit and resolve issues effectively. 31. Which of the following statements most accurately describes a typical project scenario? o Changes in project scope during the initial phases of the project are very expensive. o The next phase of a project should never start until the deliverables for the previous phase are completely reviewed and approved. o The influence of the stakeholders is the same all through the project. o Staffing peaks during the execution phase of a project. 31. Which of the following statements most accurately describes a typical project scenario? o Changes in project scope during the initial phases of the project are very expensive. o The next phase of a project should never start until the deliverables for the previous phase are completely reviewed and approved. o The influence of the stakeholders is the same all through the project. o Staffing peaks during the execution phase of a project. ANS. Staffing peaks during the execution phase of a project. 32. When should the risk identification occur? o During the Plan Risk Management process o Ongoing throughout the project o During the Perform Quantitative Risk Analysis process o During the Perform Qualitative Risk Analysis process 32. When should the risk identification occur? o During the Plan Risk Management process o Ongoing throughout the project o During the Perform Quantitative Risk Analysis process o During the Perform Qualitative Risk Analysis process ANS. Ongoing throughout the project 33. Where should the project manager obtain the initial cost-benefit analysis? o The project charter o The benefits management plan o From the customer o The business case 33. Where should the project manager obtain the initial cost-benefit analysis? o The project charter o The benefits management plan o From the customer o The business case ANS. The business case 34. The ------ is also called "the voice of the customer"? o Development team o Product Owner o Sponsor o Scrum Master 34. The ------ is also called "the voice of the customer"? o Development team o Product Owner o Sponsor o Scrum Master ANS. Product owner 35. On traditional projects, a change control board is usually established to authorize change requests. Who is responsible to authorize changes on an Agile project? o Product owner o Agile team o End users o Scrum master 35. On traditional projects, a change control board is usually established to authorize change requests. Who is responsible to authorize changes on an Agile project? o Product owner o Agile team o End users o Scrum master ANS. Product owner 36. Which of the following is one of the major challenges faced by an organization just beginning to use Agile approaches? o Avoidance of multi-tasking introduces inefficiency. o Daily standups could be viewed as time-intensive activities. o Agile approaches could be viewed as plan-driven. o Iterative prototypes involve rework that could be viewed negatively. 36. Which of the following is one of the major challenges faced by an organization just beginning to use Agile approaches? o Avoidance of multi-tasking introduces inefficiency. o Daily standups could be viewed as time-intensive activities. o Agile approaches could be viewed as plan-driven. o Iterative prototypes involve rework that could be viewed negatively. ANS. Iterative prototypes involve rework that could be viewed negatively. 37. The code being delivered to your software development project by another team is consistently five days late. When you ask the leader of that group about the delay, he states the company's quality control testing processes take five days. What should you do? o Advise the leader to stop any quality control processes that are not mandated by your project policies o Crash the project o Develop a communications plan to ensure the project team understands the required delivery schedule o Add resources 37. The code being delivered to your software development project by another team is consistently five days late. When you ask the leader of that group about the delay, he states the company's quality control testing processes take five days. What should you do? o Advise the leader to stop any quality control processes that are not mandated by your project policies o Crash the project o Develop a communications plan to ensure the project team understands the required delivery schedule o Add resources ANS. Develop a communications plan to ensure the project team understands the required delivery schedule 38. You are a project manager for a maintenance project. The contract is renewed annually. The project started 5 years ago. After contract renewal this year, the auditor reported that this version of the contract violates a new law that was passed last year. What has happened in this situation? o The project manager does not have enough knowledge on this legal matter. o The stakeholder engagement plan has not been correctly implemented. o The contract hasn't been appropriately reviewed by the project team. o The legal department has not disseminated the law correctly to all staff. 38. You are a project manager for a maintenance project. The contract is renewed annually. The project started 5 years ago. After contract renewal this year, the auditor reported that this version of the contract violates a new law that was passed last year. What has happened in this situation? o The project manager does not have enough knowledge on this legal matter. o The stakeholder engagement plan has not been correctly implemented. o The contract hasn't been appropriately reviewed by the project team. o The legal department has not disseminated the law correctly to all staff. ANS. The legal department has not disseminated the law correctly to all staff. 39. During the demo of an agile project. the client states that the product does not reflect the product vision and requirements initially discussed. The client says that the product needs significant changes before It would be acceptable. What might have prevented this situation? o Managing conflicts more efficiently between the client and the team o Following a more rigorous organization's change control process o Allowing higher transparency of the work in front of the stakeholders o Isolating the development team from stakeholders to avoid distraction 39. During the demo of an agile project. the client states that the product does not reflect the product vision and requirements initially discussed. The client says that the product needs significant changes before It would be acceptable. What might have prevented this situation? o Managing conflicts more efficiently between the client and the team o Following a more rigorous organization's change control process o Allowing higher transparency of the work in front of the stakeholders o Isolating the development team from stakeholders to avoid distraction ANS. Allowing higher transparency of the work in front of the stakeholders 40. A project manager is assigned to a project that is in progress. The project is running behind schedule which is attributed to the poor performance of the project team. You want to Improve their performance and avoid repeating past mistakes. What should you do first? o Meet with the team and ask for their input o Review the project team assignments o Check out the team charter o Review the lessons learned log 40. A project manager is assigned to a project that is in progress. The project is running behind schedule which is attributed to the poor performance of the project team. You want to Improve their performance and avoid repeating past mistakes. What should you do first? o Meet with the team and ask for their input o Review the project team assignments o Check out the team charter o Review the lessons learned log ANS. Review the lessons learned log 41. Although the team delivered the required features, they encountered several issues and conflicts during the sprint. Team members were upset about this experience and are now showing a lack of motivation due to what has occurred. What can the project manager do to help increase the team's motivation and engagement with the project? o Review sprint progress with the project team members o Review sprint planning procedures with the project team members o Perform a sprint retrospective with the project team members o Set up one-on-one meetings with the project team members 41. Although the team delivered the required features, they encountered several issues and conflicts during the sprint. Team members were upset about this experience and are now showing a lack of motivation due to what has occurred. What can the project manager do to help increase the team's motivation and engagement with the project? o Review sprint progress with the project team members o Review sprint planning procedures with the project team members o Perform a sprint retrospective with the project team members o Set up one-on-one meetings with the project team members ANS. Perform a sprint retrospective with the project team members 42. A project manager is worried that a key stakeholder is not participating in the project and has concluded that the final product is not as good as it could have been if the stakeholder had been more involved. Drag the scenario on the left to the correct risk response strategy on the right o Check for options to exclude the stakeholder o Transfer o Address the issue with the stakeholder's superior o Accept o Discuss with the stakeholder and earn o Avoid buy-in o Record the observations and move o Escalate ahead o Mitigate o Analyze if someone else could contribute 42. A project manager is worried that a key stakeholder is not participating in the project and has concluded that the final product is not as good as it could have been if the stakeholder had been more involved. Drag the scenario on the left to the correct risk response strategy on the right o Check for options to exclude the stakeholder o Transfer o Address the issue with the stakeholder's superior o Accept o Discuss with the stakeholder and earn buy-in o Avoid o Record the observations and move ahead o Escalate o Analyze if someone else could contribute o Mitigate ANS. Check for options to exclude the stakeholder = Avoid Address the issue with the stakeholder's superior = Escalate Discuss with the stakeholder and earn buy-in = Mitigate Record the observations and move ahead = Accept Analyze if someone else could contribute = Transfer 43. A project manager is using a hybrid approach for project delivery. The development team was sized but is not yet fully resourced. The project manager is working on defining the project schedule. What should the project manager do to address the issue of developer availability? o Use expert judgment to estimate all of the tasks and complete the schedule in the allocated time. o Ask the resource manager when the new contractor is available to start and change the delivery date for the project schedule. o Ask the sponsor to provide the desired completion date for project activities and complete the schedule. o Organize a planning session with the development team and use their estimations to complete the schedule. 43. A project manager is using a hybrid approach for project delivery. The development team was sized but is not yet fully resourced. The project manager is working on defining the project schedule. What should the project manager do to address the issue of developer availability? o Use expert judgment to estimate all of the tasks and complete the schedule in the allocated time. o Ask the resource manager when the new contractor is available to start and change the delivery date for the project schedule. o Ask the sponsor to provide the desired completion date for project activities and complete the schedule. o Organize a planning session with the development team and use their estimations to complete the schedule. ANS. Organize a planning session with the development team and use their estimations to complete the schedule. 44. You are a new project manager assigned to a project in the execution stage. A few key stakeholders inform the new project manager that the project has some serious issues. What should the newly assigned project manager do first to understand the issues? o Escalate the issues to the project sponsor. o Check the risk management plan to ensure there is a strategy to address the issues o Review the issues log to ensure the issues are captured o Ask the key stakeholders to discuss the issues with the project team. 44. You are a new project manager assigned to a project in the execution stage. A few key stakeholders inform the new project manager that the project has some serious issues. What should the newly assigned project manager do first to understand the issues? o Escalate the issues to the project sponsor. o Check the risk management plan to ensure there is a strategy to address the issues o Review the issues log to ensure the issues are captured o Ask the key stakeholders to discuss the issues with the project team. ANS. Review the issues log to ensure the issues are captured 45. You are a project manager for a global project. During the planning process, team members from different regions are not agreeing to collaborate with each other. As a project manager, what should you do? o Review the organizational culture, structure, and governance o Review lessons learned from previous projects that used the same team o Coordinate a meeting to understand the situation and resolve any conflicts o Coordinate a meeting with regional managers to ask for support 45. You are a project manager for a global project. During the planning process, team members from different regions are not agreeing to collaborate with each other. As a project manager, what should you do? o Review the organizational culture, structure, and governance o Review lessons learned from previous projects that used the same team o Coordinate a meeting to understand the situation and resolve any conflicts o Coordinate a meeting with regional managers to ask for support ANS. Coordinate a meeting to understand the situation and resolve any conflicts 46. A new project manager has been assigned to an environmental project. After reviewing the project plan, the project manager notices that health and safety requirements have not been properly addressed. This is a serious concern, and the project manager wants to fix this issue immediately. Why is this situation problematic? o The project manager is obligated to comply with the project location's regulatory requirements. o The project manager must follow their employer's organizational process assets (OPAs). o Injury or loss incidents could delay project deliverables. o It is imperative that established performance metrics are met. 46. A new project manager has been assigned to an environmental project. After reviewing the project plan, the project manager notices that health and safety requirements have not been properly addressed. This is a serious concern, and the project manager wants to fix this issue immediately. Why is this situation problematic? o The project manager is obligated to comply with the project location's regulatory requirements. o The project manager must follow their employer's organizational process assets (OPAs). o Injury or loss incidents could delay project deliverables. o It is imperative that established performance metrics are met. ANS. The project manager is obligated to comply with the project location's regulatory requirements. 47. You are a project manager for an important project. The schedule performance index (SPI) is 1.8 and the cost performance index (CPI) is 0.1. The project sponsor told the project manager that if this trend continues, they will be forced to prematurely close the project. What should the project manager do? o Manage the project sponsor closely and revise the project's resource management plan to improve indicators o Stop crashing the schedule o Monitor the project sponsor but understand that it is normal to spend more money in the design phase of a project. o Use a resource-leveling technique 47. You are a project manager for an important project. The schedule performance index (SPI) is 1.8 and the cost performance index (CPI) is 0.1. The project sponsor told the project manager that if this trend continues, they will be forced to prematurely close the project. What should the project manager do? o Manage the project sponsor closely and revise the project's resource management plan to improve indicators o Stop crashing the schedule o Monitor the project sponsor but understand that it is normal to spend more money in the design phase of a project. o Use a resource-leveling technique ANS. Stop crashing the schedule 48. A project manager invites the company CEO, sponsor, team members, and an external client representative to a meeting to review the project management plan. The project manager starts to present the budget but the CEO suddenly asks to end the meeting. What should the project manager have done to avoid this situation? o Sent the presentation slides to internal participants first and then to the external client representative prior to the meeting o Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting o Reviewed the communications management plan before inviting an external client representative to the meeting o Performed a root cause analysis with the external client representative and documented the findings in the lessons learned register 48. A project manager invites the company CEO, sponsor, team members, and an external client representative to a meeting to review the project management plan. The project manager starts to present the budget but the CEO suddenly asks to end the meeting. What should the project manager have done to avoid this situation? o Sent the presentation slides to internal participants first and then to the external client representative prior to the meeting o Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting o Reviewed the communications management plan before inviting an external client representative to the meeting o Performed a root cause analysis with the external client representative and documented the findings in the lessons learned register ANS. Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting 49. The performing organization does not have a project management office (PMO) or formal governance policies procedures, and guidelines for this type of project. As a project manager, what should you do first to determine a governance approach for the project? o Consult with team members and stakeholders to determine whether the organization has any informal governance policies procedures, and guidelines o Choose either a predictive or agile framework best suited to the nature of the project, and use this framework as the basis for project governance policies, procedures, and guidelines o Consult a subject matter expert (SME) as to the best governance policies, procedures, and guidelines to be used by the project o Coach the self-managing team to produce tailored governance policies, procedures and guidelines for the project 49. The performing organization does not have a project management office (PMO) or formal governance policies procedures, and guidelines for this type of project. As a project manager, what should you do first to determine a governance approach for the project? o Consult with team members and stakeholders to determine whether the organization has any informal governance policies procedures, and guidelines o Choose either a predictive or agile framework best suited to the nature of the project, and use this framework as the basis for project governance policies, procedures, and guidelines o Consult a subject matter expert (SME) as to the best governance policies, procedures, and guidelines to be used by the project o Coach the self-managing team to produce tailored governance policies, procedures and guidelines for the project ANS. Consult a subject matter expert (SME) as to the best governance policies, procedures, and guidelines to be used by the project 50. A supplier was supposed to mobilize a government- issued, licensed piece of equipment two days ago, but did not. The procurement manager was informed that the supplier failed to check the validity of the license, which expired last week. The supplier had already submitted an application to the authorities, but it generally takes one to three weeks to process the application, which will affect the critical path. Which action should the project manager take? o Update the project team on the delay so that resources can be utilized elsewhere. o Update the lessons learned register to serve as an input for future material transactions o Review the terms of the contract in order to determine the next steps o Analyze the schedule and look for fast-tracking and crashing alternatives 50. A supplier was supposed to mobilize a government-issued, licensed piece of equipment two days ago, but did not. The procurement manager was informed that the supplier failed to check the validity of the license, which expired last week. The supplier had already submitted an application to the authorities, but it generally takes one to three weeks to process the application, which will affect the critical path. Which action should the project manager take? o Update the project team on the delay so that resources can be utilized elsewhere. o Update the lessons learned register to serve as an input for future material transactions o Review the terms of the contract in order to determine the next steps o Analyze the schedule and look for fast-tracking and crashing alternatives ANS. Review the terms of the contract in order to determine the next steps 51. After gathering all the requirements for a project with dependencies on external stakeholders, the project team Is finishing the second Iteration. At this point, the project manager learns about a possible change In regulations that would prevent the product launch. What should the project manager do to realize benefits? o Review target benefits o Implement the changes o Improve the team's velocity o Add an entry in the risk log 51. After gathering all the requirements for a project with dependencies on external stakeholders, the project team Is finishing the second Iteration. At this point, the project manager learns about a possible change In regulations that would prevent the product launch. What should the project manager do to realize benefits? o Review target benefits o Implement the changes o Improve the team's velocity o Add an entry in the risk log ANS. Review target benefits 52. The project manager was asked to recommend an agile practice to provide business value throughout the project. What should the project manager recommend? o Iterative development and collection of frequent feedback from project team members o Frequent retrospectives to ensure that lessons learned and improvement actions are implemented o Incremental delivery and frequent backlog refinement based on user feedback o Time-boxed iterations to allow the testing team to thoroughly test the product increments 52. The project manager was asked to recommend an agile practice to provide business value throughout the project. What should the project manager recommend? o Iterative development and collection of frequent feedback from project team members o Frequent retrospectives to ensure that lessons learned and improvement actions are implemented o Incremental delivery and frequent backlog refinement based on user feedback o Time-boxed iterations to allow the testing team to thoroughly test the product increments ANS. Incremental delivery and frequent backlog refinement based on user feedback 53. A project manager is implementing a new software system. Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes. What should the project manager have done at the start of the project to prevent this resistance? o Ensured that the company culture encourages changes before accepting the project o Involved stakeholders from all levels of the company so everyone understands the change o Created a communications management plan that outlined the method of communicating to stakeholders o Encouraged leadership to discuss the change with departments that are typically resistant to change 53. A project manager is implementing a new software system. Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes. What should the project manager have done at the start of the project to prevent this resistance? o Ensured that the company culture encourages changes before accepting the project o Involved stakeholders from all levels of the company so everyone understands the change o Created a communications management plan that outlined the method of communicating to stakeholders o Encouraged leadership to discuss the change with departments that are typically resistant to change ANS. Involved stakeholders from all levels of the company so everyone understands the change 54. The project manager has finished all the tasks of the project and immediately starts on a new project. A few months after beginning the new project, the accounting manager asks for confirmation of previous projects because the budget is still open with no further cash flows. What should the project manager have done? o Conveyed task completion information to accounting o Completed the transition process o Performed administrative closure of the project o Closed the procurement process properly 54. The project manager has finished all the tasks of the project and immediately starts on a new project. A few months after beginning the new project, the accounting manager asks for confirmation of previous projects because the budget is still open with no further cash flows. What should the project manager have done? o Conveyed task completion information to accounting o Completed the transition process o Performed administrative closure of the project o Closed the procurement process properly ANS. Performed administrative closure of the project 55. A company's (PMO) is incorporating more agile technologies and has hired a new project manager with hybrid project management experience. The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner. Which action should the project manager take to improve the team's performance? o Set up a training session for all project team members o Reach out to the functional managers for support o Speak individually with each project team member about making the needed updates o Send an email asking all project team members to complete updates at the end of the day 55. A company's (PMO) is incorporating more agile technologies and has hired a new project manager with hybrid project management experience. The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner. Which action should the project manager take to improve the team's performance? o Set up a training session for all project team members o Reach out to the functional managers for support o Speak individually with each project team member about making the needed updates o Send an email asking all project team members to complete updates at the end of the day ANS. Set up a training session for all project team members 56. In a hybrid project, a project team is facing a lot of obstacles and blockers from some stakeholders. As a project manager, what should you do to improve project performance? o Empower the team members to remove obstacles and blockers o Address and remove obstacles and blockers for the team o Ask stakeholders to communicate with the project manager and not directly with the team o Add blockers to the issue log and risk management plan 56. In a hybrid project, a project team is facing a lot of obstacles and blockers from some stakeholders. As a project manager, what should you do to improve project performance? o Empower the team members to remove obstacles and blockers o Address and remove obstacles and blockers for the team o Ask stakeholders to communicate with the project manager and not directly with the team o Add blockers to the issue log and risk management plan ANS. Address and remove obstacles and blockers for the team 57. At the end of the third iteration in a hybrid project, a business analyst joins the team to learn about the financial and scheduling aspects of project management. What should the project manager do to support the business analyst? o Provide the business analyst with access to the financial and scheduling information o Ask the business analyst to focus on their work allocation for the needs of the project o Create reports to inform the business analyst about the schedule and project cost o Assign resources to coach the business analyst 57. At the end of the third iteration in a hybrid project, a business analyst joins the team to learn about the financial and scheduling aspects of project management. What should the project manager do to support the business analyst? o Provide the business analyst with access to the financial and scheduling information o Ask the business analyst to focus on their work allocation for the needs of the project o Create reports to inform the business analyst about the schedule and project cost o Assign resources to coach the business analyst ANS. Provide the business analyst with access to the financial and scheduling information 58. A company uses a hybrid approach to project management and has just completed the first sprint. A team member provided Ideas to improve the testing process during the sprint retrospective. What is the next step for the project manager? o Document the lessons learned and implement improvements in the next sprint o Facilitate a daily standup with the team to track the implementation of changes o Organize a demonstration of the changes in the enterprise system o Request that all team members think of ideas to improve processes 58. A company uses a hybrid approach to project management and has just completed the first sprint. A team member provided Ideas to improve the testing process during the sprint retrospective. What is the next step for the project manager? o Document the lessons learned and implement improvements in the next sprint o Facilitate a daily standup with the team to track the implementation of changes o Organize a demonstration of the changes in the enterprise system o Request that all team members think of ideas to improve processes ANS. Document the lessons learned and implement improvements in the next sprint 59. A hybrid project is used to transit from a current system to a new and enhanced system. The plan is to transit the system in stages. However, the operations team is complaining that they are not ready to start supporting the new system. How should the project manager effectively approach this situation? o Create lessons learned register to include operations team training for future projects. o Change the project management plan to add a final stage for product handoff to the operations team o Include knowledge transfer sessions between the project and operations teams at every stage o Prepare detailed documentation to be shared with the operations team during project closure 59. A hybrid project is used to transit from a current system to a new and enhanced system. The plan is to transit the system in stages. However, the operations team is complaining that they are not ready to start supporting the new system. How should the project manager effectively approach this situation? o Create lessons learned register to include operations team training for future projects. o Change the project management plan to add a final stage for product handoff to the operations team o Include knowledge transfer sessions between the project and operations teams at every stage o Prepare detailed documentation to be shared with the operations team during project closure ANS. Include knowledge transfer sessions between the project and operations teams at every stage 60. A project in the implementation phase and is managed using a hybrid approach. What should the project manager do to ensure full compliance of quality requirements during the execution phase? o Plan quality management o Continually survey the quality of the deliverable o Analyze the quality requirements o Set up quality policies and procedures 60. A project in the implementation phase and is managed using a hybrid approach. What should the project manager do to ensure full compliance of quality requirements during the execution phase? o Plan quality management o Continually survey the quality of the deliverable o Analyze the quality requirements o Set up quality policies and procedures ANS. Continually survey the quality of the deliverable 61. A company that is introducing a new product into the market by the end of the year requires a storage and distribution facility to be built. During the monthly stakeholder meeting, it is discovered that the location for implementation is a government-owned area What should the project manager do first? o Update the issue log o Identify an alternative site o Update the risk register o Issue a change request 61. A company that is introducing a new product into the market by the end of the year requires a storage and distribution facility to be built. During the monthly stakeholder meeting, it is discovered that the location for implementation is a government-owned area What should the project manager do first? o Update the issue log o Identify an alternative site o Update the risk register o Issue a change request ANS. Update the risk register 62. A new project manager is assigned to a project to an agile project and discovers that a contractor for the project does not have any experience with agile. What should the project manager do? o Ask the project sponsor to replace the contractor since they do not have agile experience o Consult the project team to understand the extent of the training needs for the contractor o Issue a formal notice to the contractor to obtain an agile certification o Instruct the contractor to receive agile training since the project has already started 62. A new project manager is assigned to a project to an agile project and discovers that a contractor for the project does not have any experience with agile. What should the project manager do? o Ask the project sponsor to replace the contractor since they do not have agile experience o Consult the project team to understand the extent of the training needs for the contractor o Issue a formal notice to the contractor to obtain an agile certification o Instruct the contractor to receive agile training since the project has already started ANS. Consult the project team to understand the extent of the training needs for the contractor 63. A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of its products. A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company's quality management process. What should the new project manager do to address the process improvements? o Define a ground-rule to comply with the quality standard and ask the team members to apply it. o Continue with the process as is. and wait until the next phase to suggest any improvements o Understand the context and interdependencies of the process from the team members and then define improvements o Discuss the process improvement with the project management office (PMO) lead to update the project delivery framework 63. A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of its products. A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company's quality management process. What should the new project manager do to address the process improvements? o Define a ground-rule to comply with the quality standard and ask the team members to apply it. o Continue with the process as is. and wait until the next phase to suggest any improvements o Understand the context and interdependencies of the process from the team members and then define improvements o Discuss the process improvement with the project management office (PMO) lead to update the project delivery framework 64. An organization is introducing agile to its projects. During an informal discussion, the project manager learned that the team members who are currently working on different teams are discussing how they would like to be together on the same team. As a project manager, what should you do? o The project manager should not allow resources to choose on which team they would like to work because they will always choose their favorite team o The project manager should allow the resources to periodically choose on which team they would like to work o The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs o The project manager should indicate that the team members have already been assigned to a team through workforce optimization 64. An organization is introducing agile to its projects. During an informal discussion, the project manager learned that the team members who are currently working on different teams are discussing how they would like to be together on the same team. As a project manager, what should you do? o The project manager should not allow resources to choose on which team they would like to work because they will always choose their favorite team o The project manager should allow the resources to periodically choose on which team they would like to work o The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs o The project manager should indicate that the team members have already been assigned to a team through workforce optimization 65. A new project has been kicked off following a planning session. The project is under the direct oversight of an executive in the organization. After a review meeting, the project manager overhears an executive request a dashboard from one of the team members to show the overall project status What should the project manager do? o Ask the team member to develop a dashboard to fulfill the request o Update the communications management plan to include informal requests o Tell the team member to route the request through the project manager o Update the stakeholder engagement assessment matrix 65. A new project has been kicked off following a planning session. The project is under the direct oversight of an executive in the organization. After a review meeting, the project manager overhears an executive request a dashboard from one of the team members to show the overall project status What should the project manager do? o Ask the team member to develop a dashboard to fulfill the request o Update the communications management plan to include informal requests o Tell the team member to route the request through the project manager o Update the stakeholder engagement assessment matrix ANS. Update the communications management plan to include informal requests 66. A project manager was told that a 15-month release plan was unacceptable and the product should launch in six months. Based on the new timeline, what should the project manager do? o Seek approval with the sponsor to triple the project budget, hiring more people to compensate for the compressed schedule o Go over the critical path with stakeholders, explaining why it is not possible to deliver all the scope in the expected timeline o Review the project backlog looking for high-priority items and come up with a minimum viable product (MVP) that fits the expected timeline o Plan for overtime apply to crash and fast-tracking and share the risk of failure with project stakeholders 66. A project manager was told that a 15-month release plan was unacceptable and the product should launch in six months. Based on the new timeline, what should the project manager do? o Seek approval with the sponsor to triple the project budget, hiring more people to compensate for the compressed schedule o Go over the critical path with stakeholders, explaining why it is not possible to deliver all the scope in the expected timeline o Review the project backlog looking for high-priority items and come up with a minimum viable product (MVP) that fits the expected timeline o Plan for overtime apply to crash and fast-tracking and share the risk of failure with project stakeholders 67. An intern is replacing a critical resource midway through a sprint. To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern's mentor. Two months later, the project goes into critical status, delaying the release milestone by a month. What should the project manager have done to avoid this scenario? o Negotiated additional time to complete the project o Convinced the critical resource to remain on the project o Requested an experienced resource as a replacement o Allocated additional time for mentoring 67. An intern is replacing a critical resource midway through a sprint. To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern's mentor. Two months later, the project goes into critical status, delaying the release milestone by a month. What should the project manager have done to avoid this scenario? o Negotiated additional time to complete the project o Convinced the critical resource to remain on the project o Requested an experienced resource as a replacement o Allocated additional time for mentoring ANS. Requested an experienced resource as a replacement 68. You are a project manager managing a multinational project. A project baseline has been approved. During project execution, the project manager discovers that multiple risk elements have appeared. The project manager did not foresee these risks during the planning stage of the project. What should the project manager calculate to address this critical budgetary situation? (Choose two) o Currency exchange rate o Benefits management control in the project o Contingency control in the project and rebaseline o Mitigation control in the project o Integrated change control in the project 68. You are a project manager managing a multinational project. A project baseline has been approved. During project execution, the project manager discovers that multiple risk elements have appeared. The project manager did not foresee these risks during the planning stage of the project. What should the project manager calculate to address this critical budgetary situation? (Choose two) o Currency exchange rate o Benefits management control in the project o Contingency control in the project and rebaseline o Mitigation control in the project o Integrated change control in the project ANS. 1- Contingency control in the project and rebaseline & 2- Integrated change control in the project 69. You are a project manager for a complex project. A service provider on the project has been facing resource availability problems for the last four months. However, the service provider has assured the project manager that the deliverables will be on time. As a project manager, How you address this situation? o Perform a qualitative risk analysis o Perform a root cause analysis o Update the issue log o Implement a risk response plan 69. You are a project manager for a complex project. A service provider on the project has been facing resource availability problems for the last four months. However, the service provider has assured the project manager that the deliverables will be on time. As a project manager, How you address this situation? o Perform a qualitative risk analysis o Perform a root cause analysis o Update the issue log o Implement a risk response plan ANS. Update the issue log 70. You are a project manager for an agile project. The project manager is working with key stakeholders from different parts of the organization. How should the project manager handle the different stakeholders? o This is an agile project, so listen only to the directions of the project manager's supervisor and the functional managers of the organization o Because there are different perspectives perform a stakeholder analysis and act based on the outcome. o All stakeholders are important, so the project manager should follow directions provided by management and key stakeholders o The project manager is working on the client's premises, so follow the directions of all the key stakeholders 70. You are a project manager for an agile project. The project manager is working with key stakeholders from different parts of the organization. How should the project manager handle the different stakeholders? o This is an agile project, so listen only to the directions of the project manager's supervisor and the functional managers of the organization o Because there are different perspectives perform a stakeholder analysis and act based on the outcome. o All stakeholders are important, so the project manager should follow directions provided by management and key stakeholders o The project manager is working on the client's premises, so follow the directions of all the key stakeholders ANS. Because there are different perspectives perform a stakeholder analysis and act based on the outcome. 71. Drag the items on the left side to the matching term within the correct project o Are involved at specific milestones. o Requirements ( Agile Approach ) o Are Continuously involved o Requirements ( Predictive Approach ) o Are controlled by detailed planning. o Changes ( Agile Approach ) o Are defined up-front before the development team o Changes ( Predictive Approach ) begins o Are elaborated frequently o Risk and cost (Agile Approach ) during delivery o Are incorporated in real- o Risk and cost (Predictive Approach ) time during delivery o Are controlled as o Key Stakeholders (Agile Approach ) requirements and constraints emerge o Key Stakeholders (Predictive Approach ) o Are constrained as much as possible. 71. The answer o Are involved at specific milestones. o Are Continuously involved o Key Stakeholders (Predictive Approach ) o Key Stakeholders (Agile Approach ) o Are elaborated frequently during o Are defined up-front before the delivery development team begins o Requirements ( Predictive o Requirements ( Agile Approach ) Approach ) o Are controlled as requirements o Are controlled by detailed planning. and constraints emerge o Risk and cost (Predictive Approach ) o Risk and cost (Agile Approach ) o Are incorporated in real-time o Are constrained as much as possible. during delivery o Changes ( Predictive Approach ) o Changes ( Agile Approach ) 72. You are a project manager for a construction project. A contractor has been making small changes to the engineering specifications without submitting change requests. The contractor and the technical team did not discuss the changes with the project manager, and the modifications do not affect the budget and quality of the deliverable. As a project manager, what should you do? o Ask the quality control team to evaluate the modifications, but take no action because the associated quality risks are insignificant. o Request the engineering team to update the specifications to reflect the modifications made by the contractor. o Report the violation to the change control board (CCB) and seek comprehensive approval for these modifications. o Update the change management plan to define the level of control required for these types of modifications. 72. You are a project manager for a construction project. A contractor has been making small changes to the engineering specifications without submitting change requests. The contractor and the technical team did not discuss the changes with the project manager, and the modifications do not affect the budget and quality of the deliverable. As a project manager, what should you do? o Ask the quality control team to evaluate the modifications, but take no action because the associated quality risks are insignificant. o Request the engineering team to update the specifications to reflect the modifications made by the contractor. o Report the violation to the change control board (CCB) and seek comprehensive approval for these modifications. o Update the change management plan to define the level of control required for these types of modifications. 73. A vendor informed the project manager that a critical resource will be on a long leave of absence. The project team reviewed the pending vendor deliverables and identified an alternative solution, but the solution will incur an additional cost. The project is currently on schedule and slightly under budget. What should the project manager do next? o Request a replacement resource o Perform a cost-benefit analysis o Perform Integrated Change Control o Implement risk responses 73. A vendor informed the project manager that a critical resource will be on a long leave of absence. The project team reviewed the pending vendor deliverables and identified an alternative solution, but the solution will incur an additional cost. The project is currently on schedule and slightly under budget. What should the project manager do next? o Request a replacement resource o Perform a cost-benefit analysis o Perform Integrated Change Control o Implement risk responses ANS. Perform Integrated Change Control 74. A stakeholder from the legal department does not attend any of the project meetings during the project planning and is not interested in the product design. As a project manager, how to deal with this situation? o Review the product requirements and update the stakeholder register o Engage the project stakeholder and ensure all requirements are captured o Review the stakeholder engagement plan and communication strategy o Review the product requirements and update the stakeholder register 74. A stakeholder from the legal department does not attend any of the project meetings during the project planning and is not interested in the product design. As a project manager, how to deal with this situation? o Review the product requirements and update the stakeholder register o Engage the project stakeholder and ensure all requirements are captured o Review the stakeholder engagement plan and communication strategy o Review the product requirements and update the stakeholder register ANS. Review the stakeholder engagement plan and communication strategy 75. During a retrospective meeting, the development team wants to identify what had a positive impact on the velocity and keep doing it. Choose the area that the team should focus on to identify good practices. o A4 o A3 o A5 o A1 o A2 75. During a retrospective meeting, the development team wants to identify what had a positive impact on the velocity and keep doing it. Choose the area that the team should focus on to identify good practices. o A4 o A3 o A5 o A1 o A2 ANS. A5 76. Drag the product information on the left to the correct documents on the right o Description of how credit card data privacy is handled when a user makes a purchase o Definition of Done (DoD) o Confirmation that a test successfully showed that a User o Product Backlog mistake is well handled o Product Vison o Competitive differentiators a product can provide 76. Drag the product information on the left to the correct documents on the right o Description of how credit card data privacy is handled when a user makes a purchase o Definition of Done (DoD) o Confirmation that a test successfully showed that a User o Product Backlog mistake is well handled o Product Vison o Competitive differentiators a product can provide Description of how credit card data privacy is = Product Backlog handled when a user makes a purchase ANS. Competitive differentiators a product can provide = Product Vison Confirmation that a test successfully showed that a User mistake is well handled = Definition of Done (DoD) 77. The team is located in different countries around the world. Team members are in multiple time zones and they use different languages for communication. The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project. What should the project manager do to reduce negative impacts to the project? o Conduct a multigenerational management training session o Modify the communications management plan to account for regional differences o Hold a virtual meeting to discuss the political environment o Conduct cultural awareness seminars 77. The team is located in different countries around the world. Team members are in multiple time zones and they use different languages for communication. The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project. What should the project manager do to reduce negative impacts to the project? o Conduct a multigenerational management training session o Modify the communications management plan to account for regional differences o Hold a virtual meeting to discuss the political environment o Conduct cultural awareness seminars ANS. Modify the communications management plan to account for regional differences 78. You are a project manager for a construction project. Part of the agreed-upon plan was to use a cloud-based system with a server that runs on high-speed internet service since most of the team members work virtually. The company needs to reduce operating costs as much as possible and management insists that the project will now use a system running on a conventional dial-up service. As a project manager, what should you do next? o Evaluate the impact of this decision and communicate with management o Replace some of the team members that work virtually to help the company save money o Agree with management and continue working the project management plan o Meet with management about their decision and ask them to get another project manager 78. You are a project manager for a construction project. Part of the agreed-upon plan was to use a cloud-based system with a server that runs on high-speed internet service since most of the team members work virtually. The company needs to reduce operating costs as much as possible and management insists that the project will now use a system running on a conventional dial- up service. As a project manager, what should you do next? o Evaluate the impact of this decision and communicate with management o Replace some of the team members that work virtually to help the company save money o Agree with management and continue working the project management plan o Meet with management about their decision and ask them to get another project manager ANS. Evaluate the impact of this decision and communicate with management 79. You are a project manager managing the XYZ project. The project team is geographically distributed and has development issues between the collocated and virtual teams causing productivity to decrease. As a project manager, what should you do to address this issue? o Force the team members to work from one location o Develop protocols for resolving conflicts between team members o Obtain special expertise to advise the team members o Set up face-to-face meetings with project team members 79. You are a project manager managing the XYZ project. The project team is geographically distributed and has development issues between the collocated and virtual teams causing productivity to decrease. As a project manager, what should you do to address this issue? o Force the team members to work from one location o Develop protocols for resolving conflicts between team members o Obtain special expertise to advise the team members o Set up face-to-face meetings with project team members ANS. Develop protocols for resolving conflicts between team members 80. A project manager was asked to provide an indication of the time remaining on an agile project. What tools can be used to provide this information? o A release burndown chart o Analysis of the business requirements document o Story points for the remaining user stories o Pareto chart 80. A project manager was asked to provide an indication of the time remaining on an agile project. What tools can be used to provide this information? o A release burndown chart o Analysis of the business requirements document o Story points for the remaining user stories o Pareto chart ANS. A release burndown chart 81. A project team is having difficulties understanding technical details regarding requirements. The information was not initially provided by the customer, but the information is critical in the current iteration for clarification on how tasks need to be accomplished. How should the project manager approach this situation? o Educate the customer and have them participate in daily standup meetings. o Request that the customer reviews and clarifies feature definitions for the current sprint o Schedule weekly meetings and product reviews with the customer to clarify requirements o Send a burndown chart of the current sprint to the customer and seek clarifications 81. A project team is having difficulties understanding technical details regarding requirements. The information was not initially provided by the customer, but the information is critical in the current iteration for clarification on how tasks need to be accomplished. How should the project manager approach this situation? o Educate the customer and have them participate in daily standup meetings. o Request that the customer reviews and clarifies feature definitions for the current sprint o Schedule weekly meetings and product reviews with the customer to clarify requirements o Send a burndown chart of the current sprint to the customer and seek clarifications ANS. Request that the customer reviews and clarifies feature definitions for the current sprint 82. During an Iteration demo, a customer noticed an enhancement they would like to make to the product. What should the team do next? o Refine and estimate the enhancement so the size is known o Add it to the product backlog to be completed in the future o Start working on the enhancement for the customer immediately o Ask the product owner to prioritize the item with the customer 82. During an Iteration demo, a customer noticed an enhancement they would like to make to the product. What should the team do next? o Refine and estimate the enhancement so the size is known o Add it to the product backlog to be completed in the future o Start working on the enhancement for the customer immediately o Ask the product owner to prioritize the item with the customer ANS. Ask the product owner to prioritize the item with the customer 83. After a project has been approved, a key stakeholder tells the project manager that the current project management strategy is not well defined The project manager is also informed that the key stakeholder does not want to hold a working session What should the project manager do first? o Ask the project sponsor to exert authority on the key stakeholder in order to maintain the approved timeline o Proceed with a working session for teams that do not belong to that key stakeholder o Share the project documents and invite the key stakeholder to discuss any concerns o Invite the key stakeholder to the project's change control board (CCB) to discuss adjustment of the project strategy 83. After a project has been approved, a key stakeholder tells the project manager that the current project management strategy is not well defined The project manager is also informed that the key stakeholder does not want to hold a working session What should the project manager do first? o Ask the project sponsor to exert authority on the key stakeholder in order to maintain the approved timeline o Proceed with a working session for teams that do not belong to that key stakeholder o Share the project documents and invite the key stakeholder to discuss any concerns o Invite the key stakeholder to the project's change control board (CCB) to discuss adjustment of the project strategy ANS. Share the project documents and invite the key stakeholder to discuss any concerns 84. A key project stakeholder showed interest in the beginning of a complex agile project but has become less involved as the sprint has progressed due to additional responsibilities. A few sprints later, the key stakeholder rejected a feature deliverable. The team is reworking the rejected deliverable for the next sprint. What should the project manager have done to avoid this situation? o Involved the key stakeholders in the decision-making process o Analyzed the changes in stakeholder attributes o Customized stakeholder communications based on the stakeholders' needs o Documented the project vision and objectives 84. A key project stakeholder showed interest in the beginning of a complex agile project but has become less involved as the sprint has progressed due to additional responsibilities. A few sprints later, the key stakeholder rejected a feature deliverable. The team is reworking the rejected deliverable for the next sprint. What should the project manager have done to avoid this situation? o Involved the key stakeholders in the decision-making process o Analyzed the changes in stakeholder attributes o Customized stakeholder communications based on the stakeholders' needs o Documented the project vision and objectives ANS. Involved the key stakeholders in the decision-making process 85. Vendor A submitted a bid for US$500,000. There is a 65% probability that the vendor will deliver behind schedule with a cost overrun of US$ 100,000. The vendor will come in ahead of schedule for a savings of US$50,000. What should the project manager determine as the value of the vendor's bid? o US$582,500 o US$452,500 o US$547,500 o US$750,000 85. Vendor A submitted a bid for US$500,000. There is a 65% probability that the vendor will deliver behind schedule with a cost overrun of US$ 100,000. The vendor will come in ahead of schedule for a savings of US$50,000. What should the project manager determine as the value of the vendor's bid? o US$582,500 o US$452,500 o US$547,500 o US$750,000 ANS. US$452,500 86. After a couple of iterations, the project manager decides to present the product to a key stakeholder. The stakeholder's feedback is that the team missed the mark on many features. What should the project manager do to avoid this in the future? o Evaluate the team's skills to look for someone with experience in product design and assign that person the task of rebuilding the product interface o Schedule adequate sprint demos to gather early feedback from the stakeholders and adapt the plan accordingly o Set up requirements-gathering sessions with all key stakeholders to evaluate the scope once again and reprioritize the backlog based on the sessions. o Incorporate design thinking practices into the project life cycle to better understand the product's personas and be more effective to match their needs 86. After a couple of iterations, the project manager decides to present the product to a key stakeholder. The stakeholder's feedback is that the team missed the mark on many features. What should the project manager do to avoid this in the future? o Evaluate the team's skills to look for someone with experience in product design and assign that person the task of rebuilding the product interface o Schedule adequate sprint demos to gather early feedback from the stakeholders and adapt the plan accordingly o Set up requirements-gathering sessions with all key stakeholders to evaluate the scope once again and reprioritize the backlog based on the sessions. o Incorporate design thinking practices into the project life cycle to better understand the product's personas and be more effective to match their needs 87. The project schedule is falling behind and the project manager observes that the project team seems to be spending the majority of their time writing documentation instead of performing project tasks, What should the project manager do to help ensure that the team focuses on project tasks? o Save all documentation activities until the end of the project o Assign a team member to handle the documentation activities. o Review and adapt the appropriate project artifacts o Coach the project team to complete the project documentation activities 87. The project schedule is falling behind and the project manager observes that the project team seems to be spending the majority of their time writing documentation instead of performing project tasks, What should the project manager do to help ensure that the team focuses on project tasks? o Save all documentation activities until the end of the project o Assign a team member to handle the documentation activities. o Review and adapt the appropriate project artifacts o Coach the project team to complete the project documentation activities ANS. Review and adapt the appropriate project artifacts 88. A research and development team is finishing up a two-year initiative. The project manager is focused on the closing activities for the project. Which activity should be considered as a priority? o Hold a steering committee meeting to inform them of the project completion o Mark the product backlog completion status and update the communications management plan. o Ensure that knowledge transfer activities are executed as planned o Release the resources and plan for a project completion celebration. 88. A research and development team is finishing up a two-year initiative. The project manager is focused on the closing activities for the project. Which activity should be considered as a priority? o Hold a steering committee meeting to inform them of the project completion o Mark the product backlog completion status and update the communications management plan. o Ensure that knowledge transfer activities are executed as planned o Release the resources and plan for a project completion celebration. ANS. Ensure that knowledge transfer activities are executed as planned

EXAM no. 4 PDF - Project Management Past Paper

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