Project Management Team Dynamics

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What characterizes the performing stage of a team?

The team often disbands before completing their tasks.

The team completes work but struggles with conflicts.

The team members are not collaborative at all.

The team functions as a well-organized unit and resolves issues effectively. (correct)

Which statement accurately describes a typical project scenario?

The next phase of a project begins before prior phase deliverables are approved.

Staffing peaks during the execution phase of a project. (correct)

Staffing levels fluctuate the most during the planning phase.

Stakeholder influence remains constant throughout the project.

When should risk identification occur in a project?

At the end of the project.

Only during the Plan Risk Management process.

Exclusively during the Perform Qualitative Risk Analysis process.

Ongoing throughout the project. (correct)

Where should a project manager obtain the initial cost-benefit analysis?

The business case. Signup and view all the answers

What is NOT a characteristic of the performing stage?

Team members often have conflicts. Signup and view all the answers

Which aspect of project management becomes critical during the execution phase?

Resource management and staffing. Signup and view all the answers

During which process is risk identification essential?

Ongoing throughout the project. Signup and view all the answers

What typically happens to team dynamics in the performing stage?

Teams resolve issues collaboratively. Signup and view all the answers

What should the project leader prioritize for effective communication regarding the delivery schedule?

Develop a communications plan Signup and view all the answers

What was the primary issue identified by the auditor regarding the contract?

The legal department failed to communicate the new law Signup and view all the answers

During a demo, the client expressed concerns about the product not meeting initial requirements. What could have potentially prevented this issue?

Higher transparency of the work Signup and view all the answers

Which action should a project manager avoid if quality control processes are not mandated by project policies?

Continue existing quality control processes Signup and view all the answers

If the stakeholder engagement plan is ineffective, what might be a consequence related to contract violations?

Stakeholders remain unaware of legal requirements Signup and view all the answers

What aspect of the development process may contribute to the client's dissatisfaction during demos?

Lack of stakeholder involvement in development Signup and view all the answers

Which preventive measure is least effective in ensuring compliance with updated legal requirements in contracts?

Irregular training on new laws Signup and view all the answers

When managing an agile project, what should be avoided to maintain alignment between the product and client expectations?

Lack of stakeholder feedback during development Signup and view all the answers

What is a primary benefit of allowing higher transparency of the work in front of stakeholders?

It helps in managing conflicts more efficiently. Signup and view all the answers

When a project team is underperforming, what should a project manager do first to improve their performance?

Review the lessons learned log. Signup and view all the answers

Which action can significantly increase team motivation after conflicts during a sprint?

Perform a sprint retrospective with the team. Signup and view all the answers

What is the key purpose of following a rigorous change control process in project management?

To manage and document changes effectively. Signup and view all the answers

What might be a consequence of isolating the development team from stakeholders?

Potential miscommunication of project requirements. Signup and view all the answers

Why is it important to check out the team charter when addressing team performance issues?

It defines the accountability and roles within the team. Signup and view all the answers

What effect can transparency have on project stakeholders?

It fosters trust and encourages collaboration. Signup and view all the answers

Which of the following is NOT a role of the project manager in improving team performance?

Pinpointing individual team member's faults. Signup and view all the answers

What should a project manager do when faced with a schedule performance index (SPI) of 1.8 and a cost performance index (CPI) of 0.1?

Stop crashing the schedule Signup and view all the answers

What action could have prevented the CEO from abruptly ending the meeting about the project management plan?

Reviewed the cost management plan with internal participants before the meeting Signup and view all the answers

Why is it problematic to have a cost performance index (CPI) of 0.1?

It suggests significant overspending is occurring Signup and view all the answers

What is one possible outcome of continuing to crash the schedule with an SPI of 1.8?

Higher likelihood of project closure due to budget overruns Signup and view all the answers

What is an important consideration when managing external client representatives in project meetings?

Review internal plans before involving them in decisions Signup and view all the answers

What does a high schedule performance index (SPI) typically indicate?

The project is progressing faster than planned Signup and view all the answers

What is the potential impact of a low cost performance index (CPI) on project sponsorship?

May lead to trust issues regarding project management Signup and view all the answers

Which technique might be less effective when trying to manage project costs and resources?

Crashing the project schedule Signup and view all the answers

What should the team focus on during a retrospective meeting to improve velocity?

Spotting good practices Signup and view all the answers

Which document details how credit card data privacy is managed during a purchase?

Product Backlog Signup and view all the answers

What should be reviewed to ensure stakeholder requirements are captured?

Stakeholder Register Signup and view all the answers

Which area should the team assess for maintaining effective practices?

Past sprint outcomes Signup and view all the answers

What does the Definition of Done (DoD) confirm?

User mistakes are effectively handled Signup and view all the answers

Which document outlines competitive differentiators for a product?

Product Vision Signup and view all the answers

What is essential to update for stakeholder engagement management?

Communication Strategy Signup and view all the answers

Which factor could negatively impact the team's effectiveness in a retrospection?

Unclear roles Signup and view all the answers

What should the project manager do to help ensure that the team focuses on project tasks?

Review and adapt the appropriate project artifacts Signup and view all the answers

Which activity should be prioritized by the project manager during the closing phase of a project?

Ensure that knowledge transfer activities are executed as planned Signup and view all the answers

What should the project manager avoid to keep the project on track?

Using resources only for documentation purposes Signup and view all the answers

When the project schedule is falling behind, what action should the project manager take first?

Conduct a team meeting to address task prioritization Signup and view all the answers

In the context of closing a project, why is knowledge transfer important?

It helps capture lessons learned and best practices. Signup and view all the answers

What is a potential consequence of saving all documentation activities for the end of a project?

Feedback on project progress may be overlooked Signup and view all the answers

What role does the project manager play when reviewing the project artifacts?

Ensuring that the project aligns with its goals Signup and view all the answers

During project closing, what overarching goal should be kept in mind?

To communicate project results effectively to stakeholders Signup and view all the answers

Study Notes

Exam No. 4 Study Notes

Question 1: You are a project manager for a new train station project. Construction will use a predictive lifecycle, and software will use an iterative lifecycle. Neighbors are resisting the project and threatening legal action. What two actions should the project manager take?
- Register the situation as a risk and develop a mitigation plan.
- Have a meeting with the mayor and explain the importance of the new train station to the city.
- Discuss alternatives to moving the new train station to another location with the start-up team.
- Conduct regular meetings with the neighbors to gain their buy-in for the project.
- Publish information on the city's website about the benefits the new train station will bring.
Question 2: You are tasked with estimating budgets for important projects in the portfolio backlog. How should project budgets be estimated?
- The project is broken down into features, and the team provides an estimate based on feature value and team velocity.
- The team facilitator uses historical data to arrive at an estimate based on project nature.
- Budget estimates are based on the experience of the sponsor, product owner, and team facilitator.
- The product owner obtains all project details and provides a budget estimate based on team experience and velocity.
Question 3: A project manager is working with a team to develop a software application. Rapid customer feedback on deliverables is crucial due to past failures in similar applications. What is the best approach to select?
- Adaptive
Question 4: A project manager is assigned to a project transitioning to an agile environment. During a sprint retrospective, conflict arises between team members. What is the best course of action?
- Intervene only if the conflict becomes destructive and take a break if needed to address individuals privately.
Question 5: An agile team needs a quick method for estimating user stories using relative size. Which metric should they use?
- Story points
Question 6: Based on a control chart measuring thickness in mm, what can be said about the process?
- Out of control based on the measurement of 4.1 mm, and corrective action should be taken.
Question 7: A project manager is leading an internal project delivering a tool to employees. A conflict has arisen between the project team and the training manager. The team prefers short development cycles, and the training manager prefers a detailed training plan. What is the best way to resolve the conflict?
- Facilitate a compromise by adopting a hybrid approach.
Question 8: A new project manager is assigned to an existing project. The work is already broken down, but some additional information is missing. What should the project manager review?
- The WBS dictionary.
Question 9: You are a project manager in a construction project experiencing difficulty with final stakeholder acceptance due to reasons outside of project criteria. What should you do?
- Escalate this issue to the project sponsor and ask for support in obtaining final stakeholders’ acceptance.
Question 10: Which three of the following are impediments scrum master should pay attention to?
- Technology that blocks agile capabilities.
- A team member talking about a user story that is not on the scrum board.
- A lack of team empowerment and an inability to self-organize.
Question 11: On a decision tree branch, there is a 60% chance of earning $1,000 profit, and a 40% chance of a $2,000 loss. What is the expected monetary value (EMV)?
- -$200 (loss)
Question 12: A large organization is transitioning from a predictability environment to agile methodologies. The work is in departmental silos, and employees are specialized contributors. What is the best strategy for this agile transformation?
- Use hybrid life cycles as a transition strategy from predictive to agile.
Question 13: Drag the agile ceremonies on the left to the correct subject discussed on the right.
- Iteration Retrospective = Continue, stop, or start actions
- Iteration Planning = Goal for this Iteration
- Daily meeting = Development flow
- Iteration Review = Backlog items completed or not
Question 14: Based on the following information, what is the project performance? BAC= US$1 million, EV=US$0.7 million, AC=US$0.75 million, CPI=0.933
- The project will be easier to complete than planned.
Question 15: You are planning a project where requirements are not defined upfront. Which agile methodology would be most appropriate?
- Match the challenges (frequent changes in customer priorities, gap between initial requirements and real needs, inability to define scope upfront, risk of building wrong product) with the corresponding agile approaches (ongoing discovery and refinement of scope, building and reviewing prototypes, grooming and reprioritizing the product backlog, demonstrating product increments to stakeholders).
Question 16: A key project stakeholder has left the company, resulting in low morale and poor teamwork. What should the project manager do first to improve morale?
- Identify the wants and aspirations of the team.
Question 17: During the fifth sprint retrospective, the project team complains about obstacles causing delays and rework. What should the project manager do?
- Promote collaboration to help remove the obstacles for the team.
Question 18: A project team is experiencing delays due to a more complex task than initially estimated. This task could impact current iteration goals. What two options will help the team initially address this?
- Conduct a root cause analysis.
- Review and update dependencies.
Question 19: A project manager is assigned to a project within a program where high-level requirements are known, but priorities of some requirements are uncertain due to interdependencies with other projects. How should the project manager prepare the next steps?
- Prioritize and estimate the milestones for the high-level requirements based on historical data..
Question 20: A team member was not as active during a brainstorming session. The project manager discovers the member has a slight hearing impairment. The team member appreciates intervention. What interpersonal skill did the project manager use?
- Emotional intelligence.
Question 21: Based on the burndown chart shown, what should the team see at day 3?
- They are at risk for that delivery.
Question 22: What is the correct order of the five team development stages?
- Forming, Storming, Norming, Performing, Adjourning
Question 23: An error in the engineering drawing resulted in significant rework and cost overruns. The drawing was not checked according to procedures. What should the project manager do for future projects?
- Capture the findings in the lessons learned repository.
Question 24: A project manager discovers a significant flaw in a major project deliverable. Which project management process is being performed?
- Control quality.
Question 25: Task B is dependent on Task A, which is delayed. Resources for Task B are limited; however, Task B must begin on time. How should the schedule be replanned without changing the deadline?
- Crash Task A and start Task B at the planned time.
Question 26: Before disbanding a project team, the project manager facilitates a lessons learned workshop. What should the project manager do next?
- Archive project documents using generally accepted practices..
Question 27: Which two of the following are components of a Resource Calendar?
- Availability of physical resource
- Working days
Question 28: Which of the following describes the most common phase-to-phase relationship in multi-phase projects?
- Sequential
Question 29: In a company with departments and a project management manager who oversees ongoing projects, but shares staff, what describes this organizational structure?
- Matrix
Question 30: Which of the following describes the characteristics of the performing stage in team development?
- In the performing stage, the team functions as a well-organized unit and resolves issues effectively.
Question 31: Which statement most accurately describes a typical project scenario?
- Staffing peaks during the execution phase of a project.
Question 32: When should risk identification occur in a project?
- Ongoing throughout the project.
Question 33: Where should the project manager obtain the initial cost-benefit analysis?
- The business case.
Question 34: Which role is also called "the voice of the customer"?
- Product Owner
Question 35: On traditional projects, a change control board authorizes change requests. Who is responsible for authorizing changes on an agile project?
- Product owner
Question 36: Which of the following is a major challenge for an organization just beginning to use Agile approaches?
- Iterative prototypes involve rework that could be viewed negatively.
Question 37: The code delivered to your software development project by another team is consistently five days late. The leader states the company's quality control testing processes take five days. What should you do?
- Develop a communications plan to ensure the project team understands the required delivery schedule.
Question 38: You are a project manager for a maintenance project. The contract is renewed annually. After contract renewal this year, the auditor reported that this version of the contract violates a new law passed last year. What has happened in this situation?
- The legal department has not disseminated the law correctly to all staff.
Question 39: During the demo of an agile project, the client states that the product does not reflect the initial vision and requires significant changes. What might have prevented this situation?
- Allowing higher transparency of the work in front of the stakeholders.
Question 40: A project manager is assigned to a project that is running behind schedule. What should the project manager do first?
- Review the lessons learned log.
Question 41: Although a team delivered the required features, they faced issues and conflicts during a sprint, resulting in low morale. What can the project manager do to increase the team's motivation and engagement?
- Perform a sprint retrospective with the project team members.
Question 42: A project manager is worried that a key stakeholder is not participating and concludes the final product isn't as good as it could be. What risk response strategies should be considered?
- Check for options to exclude the stakeholder.
- Address the issue with the stakeholder's superior.
- Discuss with the stakeholder and earn buy-in.
- Analyze if someone else could contribute.
Question 43: A project manager is using a hybrid approach for project delivery. The development team is sized but not fully resourced. What should the project manager do to address developer availability?
- Organize a planning session with the development team and use their estimations to complete the schedule.
Question 44: A new project manager is assigned to a project in the execution stage. Stakeholders inform the new manager of serious issues. What should the new manager do first?
- Review the issues log to ensure the issues are captured.
Question 45: You are a project manager for a global project. During the planning, team members from different regions are not agreeing to collaborate. What should the project manager do first
- Coordinate a meeting to understand the situation and resolve any conflicts.
Question 46: A new project manager is assigned to a global project. After reviewing the plan, the manager notices that health and safety requirements are not addressed. What is problematic about this situation?
- The project manager is obligated to comply with the project location's regulatory requirements.
Question 47: You are a project manager for an important project. The schedule performance index (SPI) is 1.8 and the cost performance index (CPI) is 0.1. The project sponsor threatens premature closure if the trend continues. What should you do?
- Stop crashing the schedule.
Question 48: A project manager invites the CEO, sponsor, team members, and an external client representative to a meeting to review the project management plan. The CEO suddenly asks to end the meeting while the project manager is presenting the budget. What should the project manager have done?
- Reviewed the cost management plan with internal participants and the CEO prior to inviting the external client representative to the meeting.
Question 49: The performing organization does not have a project management office (PMO) or formal governance policies for this project type. What should the project manager do first?
- Consult subject matter experts (SMEs) as to the best governance policies, procedures, and guidelines to be used by the project.
Question 50: A supplier was supposed to mobilize a government-issued piece of equipment two days ago, but failed to do so. The procurement manager discovered that the license expired last week, and the supplier has already submitted an application. What action should the project manager take?
- Review the terms of the contract in order to determine the next steps.
Question 51: After gathering all the requirements for a project with dependencies on external stakeholders, the project team is finishing the second iteration. The project manager learns about a possible change in regulations that might prevent product launch. What should the project manager do first?
- Review target benefits.
Question 52: The project manager is asked to recommend an agile practice to provide business value throughout the project. What should the project manager recommend?
- Incremental delivery and frequent backlog refinement based on user feedback.
Question 53: A project manager is implementing a new software system, but some staff members are questioning the necessity of the change. What should the project manager have done at the start of the project?
- Involved stakeholders from all levels of the company so everyone understands the change.
Question 54: The project manager has finished all tasks and starts a new project. After a few months, the accounting manager requests confirmation of previous projects because the budget is still open. What should the project manager have done?
- Performed administrative closure of the project.
Question 55: A company's PMO is incorporating more agile technologies and has hired a new project manager with hybrid project management experience. The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner. Which action should the project manager take to improve team performance?
- Set up a training session for all project team members.
Question 56: In a hybrid project, a project team is facing obstacles and blockers from stakeholders. As a project manager, what should you do to improve project performance?
- Address and remove obstacles and blockers for the team.
Question 57: At the end of the third iteration in a hybrid project, a business analyst joins the team to learn about financial and scheduling aspects of project management. What should the project manager do to support the business analyst?
- Provide the business analyst with access to financial and scheduling information.
Question 58: A company uses a hybrid approach to project management, and a team member provided ideas to improve the testing process during the sprint retrospective. What is the next step for the project manager?
- Document the lessons learned and implement improvements in the next sprint.
Question 59: A hybrid project is used to transit from a current system to a new enhanced system. The operations team is complaining that they are not ready. What approach should the project manager take to remedy this situation?
- Include knowledge transfer sessions between the project and operations teams at every stage.
Question 60: A project is in the implementation phase and is managed using a hybrid approach. To ensure full compliance of quality requirements during the execution phase, what should the project manager do?
- Continuously survey the quality of deliverables.
Question 61: A company is introducing a new product and requires a storage/distribution facility. During the monthly stakeholder meeting, the location for the facility is discovered to be government-owned. What should the project manager do first?
- Update the risk register.
Question 62: A new project manager is assigned to an agile project and discovers that a contractor lacks agile experience. What should the project manager do first?
- Consult the project team to understand the extent of the training needs for the contractor.
Question 63: A company follows a predictive approach and waits for the completion of each phase to evaluate quality. What should the new project manager do to improve the quality management process?
- Define ground rules to comply with quality standards and ask the team to implement them.
Question 64: An organization is introducing agile to its projects. The project manager learns from informal discussions that teams want to be re-grouped. What should the project manager do?
- The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs.
Question 65: A new project has been kicked-off, and an executive has requested a dashboard showing overall project status. What action should the project manager take?
- Update the communications management plan to include informal requests..
Question 65: A new project has been kicked-off, and an executive has requested a dashboard showing overall project status. What action should the project manager take?
- Update the communications management plan to include informal requests..
Question 66: A project manager was told that a 15-month release plan is unacceptable and the product should launch in six months. What should the project manager do next?
- Review the project backlog for high-priority items and come up with a minimum viable product (MVP) fitting the expected timeline.
Question 67: An intern is replacing a critical resource midway through a sprint. Two months later, the project is in critical status, delaying the release milestone by a month. What should the project manager have done?
- Requested an experienced resource as a replacement.
Question 68: You are managing a multinational project. A project baseline is approved, but multiple risk elements arise during execution. What should the project manager calculate?
- Contingency control in the project and rebaseline.
- Integrated change control in the project.
Question 69: You are a project manager for a complex project. A service provider faces resource availability problems. However, the provider assures on-time delivery. What should the project manager do?
- Update the issue log.
Question 70: You are a project manager for an agile project, working with stakeholders from different parts of the organization. How should you handle the stakeholders
- Because there are different perspectives, perform a stakeholder analysis and act based on the outcome.
Question 71: Drag the terms on the left to the matching terms on the right related to project approaches (agile and predictive) -Match the left-hand concepts (involved at specific milestones, continuously involved, controlled by detailed planning, defined upfront, elaborated frequently, incorporated in real-time, controlled as requirements and constraints emerge, constrained as much as possible) to their corresponding right-hand agile or predictive descriptions.
Question 72: A contractor is making small changes to engineering specifications without submitting change requests. The modifications do not affect budget or quality. What should the project manager do?
- Request the engineering team to update the specifications to reflect the modifications made by the contractor.
Question 73: A vendor informs the project manager a critical resource will be on long leave. An alternative solution was identified, but incurs additional cost. The project is currently on schedule and under budget. What should the project manager do next?
- Perform Integrated Change Control.
Question 74: A stakeholder from the legal department does not attend project meetings and isn't interested in product design. What should the project manager do? Review the stakeholder engagement plan and communication strategy.
Question 75: During a retrospective meeting, the development team wants to identify what positively impacted velocity. Which area should they focus on?
- A5 (on the chart provided)
Question 76: Drag the product information to the correct documents.
- Match the product descriptions (Description of how credit card data privacy is handled, Confirmation that a test successfully showed a User mistake, Competitive differentiators a product can provide) to the appropriate documents (Product Backlog, Product Vision, Definition of Done).
Question 77: A project team is located in different countries with varied time zones. The project manager needs to ensure team organization and avoid communication issues. What should the project manager do first?
- Modify the communications management plan to account for regional differences.
Question 78: You are a project manager for a construction project where the agreed upon cloud-based system will now be a conventional dial-up system. What should you do next
- Evaluate the impact of this decision and communicate with management.
Question 79: You are managing a geographically distributed project with issues between collocated and virtual teams. What action should you take?
- Develop protocols for resolving conflicts between team members.
Question 80: A project manager needs to provide an indication of time remaining on an agile project. What tool should be used?
- Release burndown chart
Question 81: A project team is struggling to understand technical details in requirements. The project manager should do what?
- Request that the customer reviews and clarifies feature definitions for the current sprint.
Question 82: During an iteration demo, a customer requests a product enhancement. What should the team do next?
- Ask the product owner to prioritize the item with the customer.
Question 83: After project approval, a key stakeholder expresses concern about a poorly defined project management strategy and doesn’t want a working session. What should the project manager do first?
- Share the project documents and invite the key stakeholder to discuss any concerns.
Question 84: A key project stakeholder shows initial interest but becomes less involved due to additional responsibilities. Later, the stakeholder rejects a feature deliverable. The team is reworking it. What should the project manager have done differently?
- Involved the key stakeholders in the decision-making process.
Question 85: Vendor A submitted a bid for $500,000. There's a 65% probability the vendor will experience a $100,000 cost overrun. A $50,000 savings is possible.What should the project manager determine the bid to be?
- $452,500.
Question 86: After a couple of iterations, a key stakeholder's feedback is that the team missed the mark on many features. What should the project manager do to avoid this in the future?
- Set up requirements-gathering sessions with all key stakeholders to evaluate the scope again and reprioritize the backlog based on these sessions.
Question 87: The project schedule is falling behind because the team spends most of their time writing documentation instead of performing project tasks. What should the project manager do?
- Review and adapt the appropriate project artifacts.
Question 88: A research and development team is finishing a two-year initiative. The project manager is focused on closing activities. Which action should be prioritized?
- Ensure that knowledge transfer activities are executed as planned.
Question 89: The project charter was approved, but a key resource is needed for another project at the same time. What should the project manager do?
- Have a meeting with the project manager of the other project to find a resource optimization solution that works for both projects.
Question 90: During daily calls, team members share task progress. One team member doesn't communicate details, and critical work is about to start. What should the project manager do?
- Talk to the team member about their engagement and take appropriate action.
- Encourage all team members to use a virtual workspace.
Question 91: A company wants to increase the commercial value of a product, incrementally building the prototype. What action should the project manager take as a priority?
- Deliver business value as soon as possible.
Question 92: A company implemented a new archiving system and experienced a data breach. What should the project manager do first?
- Ask the team to fix the system to resolve the issue.
Question 93: A project manager has been using a predictive methodology but switches to agile. Team members have not worked together. After two sprints, no outcome has been achieved, and there's pressure. What kind of leadership should the project manager adopt now?
- A leadership style that coaches people who want help and fosters greater team collaboration.
Question 94: A project is in the implementation phase using a hybrid approach. What will ensure quality compliance during execution?
- Continuously survey the quality of the deliverable.
Question 95: The project manager has received funding approval for a training program but hasn't defined the most effective training course. A team member requests specialized training. What should the project manager do?
- Validate if the training is within scope and budget.
Question 96: While reviewing prototypes, the quality team found deviations but didn't affect functionality. The team recommends corrective actions requiring additional funding. What should the project manager do?
- Evaluate and initiate the change request process with the stakeholders.
Question 97: A project manager is leading a project with several stakeholders, one of whom has been promoted to lead another functional area. What should be updated?
- Stakeholder register.
Question 98: During the execution phase of a healthcare IT project, the customer's project manager resigns, and stakeholders aren't getting updated information. What should the project manager do?
- Update the communications management plan.
Question 99: A team member suggests a new, more efficient way to execute an activity, a process they validated through previous experience. What should the project manager do?
- Assess the impact and implement this new process.
Question 100: While developing a new product, a stakeholder expresses concern about insufficient product feature requirements. What should the project manager do first?
- Organize a discussion with the product team to clarify the missing information.
Question 101: During the final stage of a project, a stakeholder asks the project manager to debrief the executive board on ROI. What should the project manager do immediately?
- Review the benefits management plan.
Question 102: A project manager is working with a Scrum team that is continually missing deadlines. The steering committee is concerned about the project's ability to deliver value. What should the project manager do first?
- Provide appropriate training to compensate for the mismatch.
Question 103: During a documentation audit, it's found that the last project schedule version was a month old, though the project manager knew it was recently updated. What should the project manager do?
- Kept documentation in the project management information system (PMIS), and shared it with appropriate stakeholders.
Question 104: During the closing process of a project, a deliverable doesn't meet customer expectations. How should the project manager proceed?
- Review the deliverable requirements, check the customer approval criteria, and proceed accordingly.
Question 105: A project manager is leading a project that is trending to exceed the cost baseline. What should the project manager do first?
- Meet with the project team to analyze the current cost and determine deviations.
Question 106: A project manager is assigned to a global project with dispersed team members. What should the project manager do to ensure quality and on-time completion?
- Organize regular meetings with all of the deployment teams to share issues and solutions.
Question 107: During a retrospective review, team members report that they aren't completing tasks due to interruptions. As a team facilitator what should the project manager do to resolve the issue?
- Identify the root causes of the problems and define ground rules to minimize interferences.
Question 108: A project manager realizes the team is new to the hybrid approach and doesn't value stand-up meetings. Team members frequently arrive late or skip meetings altogether. What should the project manager do first to address this issue?
- Engage the project team in implementing and improving key aspects of the stand-up meetings.
Question 109: A project is in the iterative design stage, and a team member is underperforming. Team member's performance is critical to the project as execution is about to begin. What should the project manager do?
- Provide feedback and coach the team member during the iterative design stage.
Question 110: A company has transitioned to a hybrid approach from predictive; however, the knowledge of agile amongst the distributed project team is varied. What should the project manager do first?
- Plan for training on agile tools and techniques used in the defined hybrid methodology for consistent application by all team members.
Question 111: A project manager is instructed to draft a project charter. The sponsor asks the project manager to involve a specific stakeholder to get resources. However, the stakeholder refuses to be involved. What should the project manager do?
- Meet with the stakeholder to discuss the impact of the deliverable.
Question 112: A project manager has a project with critical and time-sensitive delivery objectives, and a team member missed a deliverable deadline. What should the project manager do first?
- Record the issue, then refocus the team's efforts on delivering the next set of deliverables.
Question 113: A project manager has been working with the same group of stakeholders for 4 years using a predictive approach. Recently, the organization encouraged all project managers to adopt an agile approach, and the project is scheduled to launch in 2 weeks. What should the project manager do first?
- Use the agile approach in the new project and schedule agile training for those stakeholders who are new to this approach.
Question 114: A new solution is being deployed in three different countries (A, B, and C). Country A requests a change in the solution to comply with its customer market. What should the project manager in charge of country A's deployment do?
- Accept the change request from country A and reschedule the deployment project for country A.
Question 115: A project manager is assigned to lead a digital transformation project at a bank with a conservative culture. What should be first to support the transformation?
- Provide proper training sessions to the stakeholders so they understand the purpose of the change.
Question 116: A project manager primarily works on implementation projects. The current project is different from previous ones. What should the project manager do first?
- Break down the project into smaller tasks and estimate the durations of the activities.
Question 117: A project manager acquired market information suggesting a reduction in business value for an ongoing project, leading the manager to believe the project should be stopped. How should the project manager handle this?
- Have a discussion with the sponsor and recommend the project business value be reassessed.
Question 118: During a product development, multiple identified project risks have become issues hindering the team's velocity. What should the project manager do first?
- Prioritize the user stories with issues and have the team resolve them.
Question 119: A major national company known for quality products selected a smaller subcontracting firm to assist with a project. The subcontracting project manager meets with the project team to ensure the project is delivered according to customer standards. What should the subcontracting project manager define and document?
- Requirements
Question 120: You are a project manager for a hybrid project. Stakeholders are reporting project artifacts are unavailable. What should you do first?
- Make sure all stakeholders have access to the system and know where to find project artifacts.
Question 121: A project selection committee is shortlisting projects for the coming year. Which selection criteria should the project manager recommend?
- Projects that maximize the business value.
Question 122: A project team is experiencing conflict between two team members. Team member A feels that team member B always talks over them and doesn't listen to advice. What should the project manager do first?
- Review the ground rules for collaboration within the team.
Question 123: A project manager is working on a critical path activity and notices a delay in product delivery due to an anticipated event. What should the project manager do first?
- Follow the risk response plan.
Question 124: A team member encounters a technical issue similar to one in a previous, successful project but hadn't known about the previous project. What should the project manager do?
- Share the lessons learned from the previous project with the team member.
Question 125: A lead project manager for an agile project needing to prioritize requirements, define scope, and deliver the approved scope in multiple versions. What should they do next
- Work with the product owner to evaluate and prioritize the requirements.
Question 126: A new project team has formed, but some members don't feel comfortable and are working individually. What should the project manager do?
- Facilitate a team-building meeting to help solve the issue.
Question 127: A project manager is leading a project with an experienced team member who performs well but disagrees with the project manager's decisions. What should the project manager do next?
- Understand what the team member wants and find possible opportunities to address it.
Question 128: A new team member joins an agile team. This team member was a subject-matter expert in the past and often directs the team on how to solve problems based on previous experience. What should the project manager do first?
- Let the new team member know that even if they know the answer, it's generally better to give the team a chance to solve their own problems.
Question 129: A project manager has heard about a large volume of emails preventing project work. A team member desires access to relevant project information when needed. What type of communication is the team member describing?
- Pull communication.
Question 130: A project manager is managing a dental wire bending machine project that has reached the prototype testing phase. The manufacturer of one of the compatible wires announces a new wire type that won't work with the machine, resulting in a 25% loss of market coverage. What should the project manager do?
- Investigate the impact of this issue with the team and survey the market for alternative wires.
Question 131: A stakeholder in a hybrid project, after attending an iteration review, expresses concern over the frequency of reviews. What should the project manager do first?
- Discuss with the stakeholder the benefits of the hybrid project and how frequent reviews lead to greater value and less rework.
Question 132: A project manager recently took over a project and noticed a client team member is frequently halting progress due to a lack of understanding of project elements. The former manager provided a list of people to communicate with, but the client team member is not on it. What should the project manager do next?
- Update the communications matrix to ensure that client team member is included.
Question 133: A project to implement new online lending platform started. After the first sprint, the project sponsor requests a change. What should the project manager do next?
- Facilitate the update of the product backlog.
Question 134: A project team member raises a risk of county-wide power cuts affecting the software development project timeline. The timeline has been extended by two months. What should the project manager do next?
- Extend the project deadline and update the project schedule to reflect the delay.
- Log it in the risk register and work with the relevant owner to implement the mitigation action plan.
Question 135: A high-risk project is experiencing delays. The project manager is concerned about the project's go-live date. What should the project manager do next?
- Capture the risk in the risk register and monitor it to prevent it from becoming an issue.
Question 136: A project manager is assigned to an automotive product development project midway through the pilot phase. The test lab reports a completed durability test weeks ago, but no reports exist. What should the previous project manager have done?
- Built a shared repository for the project in the internal server.
Question 137: A company's board of directors announces a major layoff at the end of the month, impacting 30% of the project team. What should the project manager do first?
- Request a meeting with the finance department to increase the budget or the project to hire temporary personnel to perform the affected activities.
Question 138: A project manager and project team are developing a new product, discussing work methods and tools. What should the result of this discussion be?
- An agreed-upon work method and tools that should fit the business need and project constraints.
Question 139: In an advanced stage of a project, a stakeholder isn't receiving project status reports, and isn't in the communications management plan. How should the project manager respond?
- Update the communications management plan to

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

This quiz explores the performing stage of team dynamics in project management. It covers critical aspects such as risk identification, communication priorities, and common issues faced during projects. Test your knowledge on effective project management principles and team performance.