Listening Skills PDF

Lesson 1: THE NATURE OF LISTENING  SPECIFIC INTENDED LEARNING OUTCOMES 01 Discuss how effective listening affects social processes Share perspectives as how listening promotes understanding among different individuals, cultures, religions, races, gender, 02...

Lesson 1: THE NATURE OF LISTENING  SPECIFIC INTENDED LEARNING OUTCOMES 01 Discuss how effective listening affects social processes Share perspectives as how listening promotes understanding among different individuals, cultures, religions, races, gender, 02 age brackets, socio-economic classes, nationality, etc. Reflect on the importance of having good 03 listening comprehension  Topic 1: LISTENING VS HEARING  Comparison Point HEARING LISTENING Active understanding Meaning Sound perception of the sound Process Passive - Physical Active - Mental Concentration Not necessary Required Involuntary Action “in one ear, out Voluntary the other” So, listening is… 01 a dynamic transactional process 02 an active process 03 a complex process  Topic 2: THE LISTENING PROCESS  BASIC LISTENING MODELS 01 02 03 DeVito’s Blaine Goss’ Brooks’ Stages of Listening Listening Listening Model Model 1. DeVito’s Stages of Listening  Blaine Goss’ Listening Model 02 Auditory Perception Comprehension SIGNAL LITERAL REFLECTIVE PROCESSING PROCESSING PROCESSING Segments Meaning Critical Analysis AUDITORY Structures Simple Appreciation INPUT Implications PHONETIC >> SYNTACTIC >> SEMANTIC doesn’t vary with intelligence ---------------------->>> varies with intelligence  03 W. Brooks’ Listening Model HEARING IDENTIFYING AND RECOGNIZING AUDING S P Indexing E Auditory acuity Auditory analysis E Noticing M C MENTAL Sequence E MASKING H REORGANIZATION A Identification of Forming sensory N words impressions S AUDITORY I O FATIGUE ASSOCIATION Appreciation N U G N Making comparisons D S  03 W. Brooks’ Listening Model HEARING -the process of perception of sound waves by the ear that is affected by: S P -the ability of the ear to respond to various frequencies or tones at E Auditory acuity different levels of loudness E C -occurs when the background noise received by the ear falls within the MASKING H same frequency range as the message one is intending to receive. Competing conversation often “masks” the intended oral message. S AUDITORY O FATIGUE -This results from continuous exposure to sounds of certain frequencies. U N D S  03 W. Brooks’ Listening Model -the process of identifying and recognizing patterns and relationships HEARING IDENTIFYING AND RECOGNITION that is affected by: S P -the process of comparing the sounds that are heard E Auditory acuity Auditory analysis with the ones that are familiar to the listener E C MENTAL -the listener uses a system that will help him retain MASKING H REORGANIZATION and structure the incoming sounds S AUDITORY -done at the same time, the listener links these O ASSOCIATION FATIGUE sounds with previous experiences, memories and U backgrounds N D S  03 W. Brooks’ Listening Model HEARING IDENTIFYING AND RECOGNIZING S P E Auditory acuity Auditory analysis E C MENTAL MASKING H REORGANIZATION Identification of words S AUDITORY O ASSOCIATION FATIGUE U N D S 03 W. Brooks’ Listening Model -The listener assimilates the words and responds to them with understanding and feeling. AUDING -arranging the material according its importance Indexing -arranging the material according to time, space, position or some other Noting M relationship Sequence E Forming A -translating the material to sensory images. When we listen, we often react with our different senses sensory N impressions I -responding by any means to the nature of the message Appreciation N G Making Comparisons  03 W. Brooks’ Listening Model HEARING IDENTIFYING AND RECOGNITION AUDING S P Indexing E Auditory acuity Auditory analysis E Noting M C MENTAL sequence E MASKING H REORGANIZATION Forming A Identification of sensory N words S AUDITORY impressions I O FATIGUE ASSOCIATION Appreciation N U G N Making D Comparisons S Any questions?  LET’S ASSESS YOUR UNDERSTANDING TEST 1 1.1 Arrange the stages of listening according to its proper order: EVALUATING RESPONDING RECEIVING REMEMBERING UNDERSTANDING 1.2 Identify The Stage Where The Statement Belongs: 2. This is the stage wherein you pin the message in your memory. 3. This is the stage where you create a feedback. 4. In this stage, you are trying to separate the background noise from the main sounds of the speaker. 5. You are in this stage if you are judging the value of the message. 6. This stage is manifested when you attempt to learn the meaning of the message.  LET’S ASSESS YOUR UNDERSTANDING TEST 2: Goss’ Stages of Listening Directions: LIST THE WORDS/PHRASES FROM THE WORD BOX TO THE STAGE WHERE IT BELONGS. 1. Auditory Input SEGMENTING SIMPLE IMPLICATIONS RECEIVING OF SOUND 2. Signal Processing MAKING MEANING SEMANTIC MAKING 3. Literal Processing QUESTIONS 4. Reflective Processing CRITICAL ANALYSIS SYNTACTIC APPRECIATION PHONETIC  LET’S ASSESS YOUR UNDERSTANDING TEST 3: Brooks’ Stages of Listening Directions: IDENTIFY WHAT FACTORS THAT AFFECT THE STAGES IS BEING DESCRIBED. 1. Occurs when the background noise received by the ear falls within the same frequency range as the message one is intending to receive. 2. the listener links these sounds with previous experiences, memories and backgrounds 3. This results from continuous exposure to sounds of certain frequencies 4. the listener uses a system that will help him retain and structure the incoming sounds 5. arranging the material according to time, space, position or some other relationship  MODES OF LISTENING 1.) COMPETITIVE OR COMBATIVE Is done when you want to push your own type of view or opinion rather than listen to someone else's 3.) ACTIVE-REFLECTIVE 2.) PASSIVE-ATTENTIVE -You listen to what the other person has to Is genuinely interested in what the say before you try to interject what you person is saying. At this point, you are would like to share. not yet at the point of responding and being involved, but you understand -You restate or share back information with the points that the speaker is trying to the speaker or ask questions for further make information and on what the speaker feels  4.) EMPATHETIC LISTENING -You listen because the other person needs you to understand his plight and feelings. -You listen to provide emotional support 5.) CRITICAL LISTENING 5.1 Critical Analytical - when you methodically examine words, ideas, and nonverbal components. -you listen to identify the main idea and subordinate ideas; establish relationships and generalize them; distinguish facts and opinions; identify speaker’s feelings or point of view, etc. 5.2 Critical Judgemental -Occurs when you make decisions about the rightness and wrongness, harmfulness or harmlessness of facts and ideas, and the way both facts and ideas have been presented 6. Appreciative Listening -Happens when you listen to, enjoy, and understand the moods expressed in stories, poems, plays, and music, and create mental pictures. Any questions? BARRIERS TO EFFECTIVE LISTENING Richard West and Lynn Turner: 1. PHYSICAL NOISE 3. SEMANTIC NOISE caused by external refers to difficulty sounds, such as understanding the speaker’s loud wind or a words or meaning, due to the beeping phone use of jargon or improper 2. PHYSIOLOGICAL NOISE 4. PSYCHOLOGICAL grammar. NOISE refers to mental refers to biological and emotional impairments, such as factors, such as illness or biases and emotions articulation problems CONVERSATIONAL ROADBLOCKS AND WHAT YOU CAN DO ABOUT THEM Nixaly Leonardo, 2020  Nixaly Leonardo, 2020 CONVERSATIONAL ROADBLOCKS AND WHAT YOU CAN DO ABOUT THEM 1. Judging 2. Patronizing 3. Preaching Practicing empathy If you want to be We mustn’t be afraid can help you avoid helpful, you can do to admit that we making negative so with respect and don’t have all the judgments. treat others as your equals. 6. WORD answers. 4. Topping VOMIT If you want to chime 5. Yelling Practice mindfulness in, your purpose should Regulate your be to add something, emotions and know not simply to sound your true like the most intentions. interesting person in the room. HOW TO BE A BETTER LISTENER? Practice noticing physical noise. Take a minute to listen to all the sounds around you. Practice handling psychological noise. Journal or voice-record your prevalent thoughts and emotions, reach out to someone who might know what to say to help you feel better Practice awareness of physiological noise. Conduct a body scan and practice progressive muscle relaxation. Take 5 minutes out of your day to be seated and alone Practice handling semantic noise. Watch a video or listen to a podcast about a topic you’re not that interested in or which may have unfamiliar jargon. Literary analysis Meaning Impact Mercury is the closest Venus has a beautiful planet to the Sun and name and is the second the smallest one in the planet from the Sun. Solar System—it’s only a It’s hot and has a bit larger than the Moon poisonous atmosphere END