English Week 3 - Allen School

Course: English Week: 3  AGENDA O Welcome and Questions O Review: Week 3 Assignment and Discussion O Recap material from yesterday O Week 3 Presentation O Recap and Questions “Where Education Comes To Life” Discuss written words that can be misunderstood. (Texting,...

Course: English Week: 3  AGENDA O Welcome and Questions O Review: Week 3 Assignment and Discussion O Recap material from yesterday O Week 3 Presentation O Recap and Questions “Where Education Comes To Life” Discuss written words that can be misunderstood. (Texting, Letters, Emails, etc.) “Where Education Comes To Life” Let’s Begin… “Where Education Comes To Life”  Part One Building Paragraphs  Powerful Paragraphs Included in a solid paragraph: Topic Sentence: O This sentence introduces your reader to the subject of your paragraph. Supporting Sentences: O These sentences follow your topic sentence and provide your reader with details, facts, and statistics related to the topic you introduced in the beginning of the paragraph. Conclusion Sentence: O Sentence that summarizes the main idea while also offering future insight into the next topic. “Where Education Comes To Life”  Two Requirements CONSISTENT CLEAR “Where Education Comes To Life”  Consistent Paragraphs Consistent Paragraphs One main subject is presented in the topic sentence that is supported throughout the entire paragraph. Do all of the supporting sentences relate to the topic sentence/original subject? “Where Education Comes To Life”  Clear Paragraphs Clear Paragraphs Is all of the necessary information included in the paragraph? Will your recipient be able to answer your letter with the information provided? “Where Education Comes To Life” What is a transition? “Where Education Comes To Life”  Transitions Transitions: Used to smoothly link sentences or paragraphs. Conjunctions Phrases “Where Education Comes To Life”  Transitions Conjunctions  However  Indeed  Furthermore  Consequently  In summary “Where Education Comes To Life” Phrases Transitions  Prepositional Phrases Before he arrives, we need to prepare our notes.  Gerund Phrases Entering the room, the crowd quickly found their seats.  Infinitive Phrases To enter the program, you need 60 credits. “Where Education Comes To Life”  CLASS ACTIVITY O Students to divide into groups. O Each group will write two complete sentences using the different two types of transitions. O Each group will write their sentences on the whiteboard and the other groups will identify the transitions and the type of transition. “Where Education Comes To Life”  What is formal communication? “Where Education Comes To Life”  222 Bridge Road Walton, KS 12121 January 1, 2002 Part Mr. Brian Taylor Two 16 North Way Northville, MD 32267 Dear Mr. Taylor: Thank you for being such a loyal customer. It has come to our attention that you are interested in a new upgrade to your Internet service. Formal We will be sending you information on the new packages available in your area in one week. Many of our customers feel that these upgrades have improved production in their company. Communication Thank you for your interest. If you have any questions, please feel free to contact us at (111) 222-3333 or by email at [email protected]. Sincerely, Jessica Reed Jessica Reed Director  For more formal written communication, you need to use a business letter. The following is the structure for a business letter. 1. A business letter is left justified—this is different than a friendly letter where the paragraphs are indented. 2. Your address is the first component of a business letter located at the top of the letter. You may also choose to use a letterhead which would take the place of your address. The letterhead does not have to be left justified and can be placed at any position at the top of your letter; it may also include a small icon. 3. The next component is the date—formally written out-- followed by the recipient’s name and address. “Where Education Comes To Life”  For more formal written communication, you need to use a business letter; continued… 4. There are four spaces, or three empty lines, separating the date and the recipient’s information. 5. The next component is the salutation. Notice that the salutation is followed by a colon, compared to a comma, which is used in a friendly letter. 6. The body of the letter is single spaced, with a double space between paragraphs. The closing of your letter should be formal and professional—it is a good idea to use “sincerely” or “thank you”. 7. Component seven is your signature, followed by your typed name and your typed title. Make sure to give yourself four spaces, or three empty lines, between the closing and your typed name so that you have enough room to sign your name when you print out the letter. “Where Education Comes To Life” 222 Bridge Road Business Letter Components Walton, KS 12121 1 January 1, 2002 2 O 1--Your Address O 2--Date Mr. Brian Taylor 3 16 North Way O 3--Name of Recipient & Northville, MD 32267 Dear Mr. Taylor: 4 5 Thank you for being such a loyal customer. It has come to our Recipient’s Address attention that you are interested in a new upgrade to your O 4--Salutation Internet service. O 5--Closing We will be sending you information on the new packages available in your area in one week. Many of our customers feel O 6--Letter that these upgrades have improved production in their company. O 7--Signature Thank you for your interest. If you have any questions, please O 8--Your Typed Name feel free to contact us at (111) 222-3333 or by email at [email protected]. and Title Sincerely, 6 Jessica Reed 7 Jessica Reed Director 8 Education Comes To Life” “Where Street Address City, State (DS) Full Date (QS) Business Letter Recipient’s Name Street Address City, State (DS) Subject: Main Idea of Letter (DS) Dear Recipient’s Last Name: Structure (DS) Paragraph #1--INTRODUCTION (DS) Paragraph #2—THE 6 DETAILS (DS) Paragraph #3--CONCLUSION (DS) Sincerely, (QS)Signature--Sender Sender’s Name Typed Title “Where Education Comes To Life”  Business Letter Format Strategy: Good-News Message Letter Introduction: Start with a short, friendly opening statement, followed by a topic sentence. The 6 Details: In this paragraph, include the details of your message: Who, What, Where, When, Why, and How Conclusion: Include how, why, and “Where Education Comes To Life” when to contact you and a friendly, closing  Sunrise Dental 33 East Street Wallingford, Illinois 11111 March 11, 2010 Dr. Mary O’Keefe 215 North Drive Wallingford, Illinois 11111 Subject: Changes to Billing Process Dear Dr. O’Keefe: Hope this letter reaches you well. I am writing in regards to the changes being made to the billing process currently used in the office. Due to the increase of patients in the office, we have changed some of the procedures to speed up the billing process. These changes will go into effect May 1, 2010. Our goal is to make the process easier for you and the patient, as well as for the billing staff. Included with this letter is a detailed outline of the changes that are being made and how you and the other doctors in the office can help to make this a much more efficient process for all. If you have any questions or concerns, please feel free to contact me by phone at 555-111-2222 or by email at [email protected]. Thank you for helping us during this transitional period. Sincerely, Brooke Lewis “Where Education Comes To Life” Brooke Lewis Medical Biller and Coder List occasions where a medical office would use a good news letter. “Where Education Comes To Life”  Business Letter Format Good-News Message : Mainly used to convey information, request information, or ask an action.  Follows the Introduction, 6 Details, and Conclusion strategy Bad-News Message : Mainly used to reply to a complaint, answer “no”, or convey any negative news.  Follows the same strategy, but also includes a buffer and bad news paragraph. “Where Education Comes To Life”  Business Letter Format Strategy: Bad-News Message Letter Introduction: Start with a short, friendly opening statement followed by a topic sentence. Buffer and Bad-News: A buffer is used to draw attention away from the bad news. Use a transition to effectively ease into the bad news. The 6 Details: In this paragraph, include the details of your message: Who, What, Where, When, Why, and How Conclusion: Include how, why, and when to contact you and a friendly, closing statement “Where Education Comes To Life” Bad News Message Business Letter Format Dear Mr. Lewis: Introduction Thank you for submitting your request for time off early in the month. This letter is in reference to the decision concerning this request. Buffer It is very admirable of you to want to increase your skills; I appreciate your dedication to the company. Unfortunately, several employees have already asked off for that same week; therefore, I will have to deny your request to go Bad to the conference. News If you were to leave as well, the office would be understaffed. As this is 6 our busy time of year, we need someone in the office with your experience. Detail s Please let me know the dates of the next conference so that I may prepare the office for your leave. If you have any questions, please email me at [email protected] or call Conclusion me at 555-111-1234. Thank you for your patience. “Where Education Comes To Life”  List occasions where a medical office would use a bad news letter. “Where Education Comes To Life”  CLASS ACTIVITY O Break into groups and discuss the two approaches to the letters found on page 221 under Tone of Letter Writing. O Each group needs to list at least 3 items about the negative and positive approaches. “Where Education Comes To Life” Any Questions? “Where Education Comes To Life”