Vocabulary List PDF

Vocabulary list =============== Let\'s expand our vocabulary Business situation -- Representing customer concerns in writing request (n.) *Your boss asks you to write a request for office supplies.* ---------------------- ----------------------------------------------------------...

Vocabulary list =============== Let\'s expand our vocabulary Business situation -- Representing customer concerns in writing request (n.) *Your boss asks you to write a request for office supplies.* ---------------------- -------------------------------------------------------------- -- office supplies (n.) *Your boss asks you to write a request for office supplies.* offer (n.) *You place the order after receiving an interesting offer.* to order (v.) *You need to order office supplies.* to modify (v.) *You need to modify this order.* to organise (v.) *I need to organise a business stay.* business stay (n.) *I need to organise a business stay.* Understanding an inquiry inquiry (n.) *I can understand inquiries from customers.* -------------------- ------------------------------------------------------------------------------------------------ -- request (n.) *I understand my customers' requests.* to request (v.) *I need to act fast when a customer requests something from me.* seminar (n.) *The company would like to organise a seminar.* to book (v.) *What types of room do you want to book?* requirement (n.) *Does the company have any other requirements from the hotel?* payment terms (n.) *Payment terms provide clear details about the expected payment on a sale.* double room (n.) *A double room is a hotel room designed to be used by two people with one big bed.* single room (n.) *A single room is a hotel room designed to be used by one person.* twin room (n.) *A twin room is a hotel room designed to be used by two people with two separate beds.* prompt (adj.) *Thank you for your prompt response.* half board (n.) *Half board is the provision of bed, breakfast, and one main meal at a hotel or guest house.* full board ( n.) *Full board is the provision of bed, breakfast, and two main meals at a hotel or guest house.* projector (n.) *We need a seminar room equipped with projector.* table camera (n.) *We need a seminar room equipped with table cameras.* Making a booking arrival date (n.) *The arrival date is the date when you arrive.* ----------------------- --------------------------------------------------------------- -- departure date (n.) *The departure date is the date when you leave.* view (n.) *I'd like a view of the mountains.* available (adj.) *Do you still have rooms available?* to finalise (v.) *To finalise the booking, I will need some more information.* attractive (adj.) *We find your offer particularly attractive.* to plan a trip (v.) *We would like to plan a trip in your region.* access (n.) *Is access to the spa included?* free of charge (loc.) *WiFii access is free of charge.* overnight (adv.) *We will stay overnight.* Placing an order express (adj.) *We will choose express shipping as we need the item as soon as possible.* -------------------------- --------------------------------------------------------------------------------- -- shipping (n.) *We will choose express shipping as we need the item as soon as possible.* to offer a discount (n.) *Could you offer a discount on this order?* to guarantee (v.) *We can guarantee delivery within 10 days if you order by the end of the week.* to require (v.) *We require the goods by 10^th^ May.* goods (n.) *We need the goods by the end of the week.* Using connectors before *Before I book a room I look for rates online.* ------------------- ------------------------------------------------------------------------------------------------------------------- -- after *After I have booked a room, I receive a confirmation email from the hotel.* then *I booked my room and then I received a confirmation email.* finally *I finally booked my room last night after having looked at several options and compared rates for several days.* too *I would like a view of the mountains and half board, too.* also *I would like a view of the mountains, and I would also like half board.* furthermore *I would like a view of the mountains. Furthermore I would like half board.* in addition *I would like a view of the mountains and, in addition, I would like half board.* especially *The facilities of the hotel are important, especially if you're going to organise seminars there.* in particular *The facilities of the hotel are important, in particular if you're going to organise seminars there.* indeed *The facilities of the hotel are important. Indeed, I would never choose a hotel without a fitness centre.* certainly *The facilities of the hotel are important. I would certainly not choose a hotel without a fitness centre.* but *The facilities of the hotel are important but a spa isn't necessary.* however *The facilities of the hotel are important however a spa isn't necessary.* in spite of *This hotel doesn't have a spa. In spite of that, I still booked a room.* on the other hand *This hotel doesn't have a spa. On the other hand, it has a fitness centre.* even though *I chose this hotel, even though it doesn't have a spa.* therefore *This hotel didn't have a spa. Therefore, I didn't book a room.* so *This hotel didn't have a spa. So I didn't book a room.* as a result *This hotel didn't have a spa. As a result, I didn't book a room.* for this reason *This hotel didn't have a spa. For this reason, I didn't book a room.* consequently *This hotel didn't have a spa. Consequently I didn't book a room.* because *I rented this room because I found a very good deal online.* as *I rented this room as I found a very good deal online.* Changing or cancelling an order to go bankrupt (v.) *My company has gone bankrupt, we cannot pay you.* ----------------------- ---------------------------------------------------------------------------- -- initial (adj.) *I'm sorry, I made a mistake in my initial order.* check out (n.) *Check out is possible until 11 am.* to check out (v.) *We would like to check out before 8 am.* check in (n.) *Check in begins at 3 pm.* to check in (v.) *We would like to check in before 3 pm.* upon (prep.) *You will pay upon your departure.* disposal (n.) *We are at your disposal.* to postpone (v.) *I have to cancel my reservation as my conference was postponed.* to refund (v.) *Can you refund us our deposit?* deposit (n.) *Can you refund us our deposit?* administrative (adj.) *Are there administrative fees I'll have to pay due to late cancellation?* fee (n.) *Are there administrative fees I'll have to pay due to late cancellation?* due to (prep.) *Are there administrative fees I'll have to pay due to late cancellation?* understanding (n.) *Thank you for your understanding.* expense (n.) *We need to reduce our expenses.* to maintain (v.) *We cannot afford to maintain this order.* in advance (adv.) *We thank you in advance.* My own words and expressions \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_