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Questions and Answers
What is the primary difference between administration and management?
What is the primary difference between administration and management?
Administration is a comprehensive term that includes managing personnel and materials.
Administration is a comprehensive term that includes managing personnel and materials.
True
What is the art of getting things done effectively and efficiently through other people called?
What is the art of getting things done effectively and efficiently through other people called?
management
The term administration is derived from the Latin word '____________', which means 'I serve' or 'I minister'.
The term administration is derived from the Latin word '____________', which means 'I serve' or 'I minister'.
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Match the following terms with their definitions:
Match the following terms with their definitions:
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Which of the following best describes leadership?
Which of the following best describes leadership?
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A manager and a leader are the same kind of roles within an organization.
A manager and a leader are the same kind of roles within an organization.
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What skills are essential for effective managers?
What skills are essential for effective managers?
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Management is the process to achieve objectives through utilization of resources such as __________, materials, and money.
Management is the process to achieve objectives through utilization of resources such as __________, materials, and money.
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Which of the following terms describes achieving a goal with the least waste of time and effort?
Which of the following terms describes achieving a goal with the least waste of time and effort?
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Which function is primarily associated with administration?
Which function is primarily associated with administration?
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A manager has an informal source of power through influence.
A manager has an informal source of power through influence.
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What is the primary difference between a manager and a leader?
What is the primary difference between a manager and a leader?
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The process of deciding what to do, who should do it, and how is known as _____ .
The process of deciding what to do, who should do it, and how is known as _____ .
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Match the following skills with their descriptions:
Match the following skills with their descriptions:
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Which skill involves a manager's ability to work effectively with others?
Which skill involves a manager's ability to work effectively with others?
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Management is considered a process because it comprises a series of unrelated activities.
Management is considered a process because it comprises a series of unrelated activities.
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What skills are critical for effective managers?
What skills are critical for effective managers?
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Management is influenced by the values, opinions, and beliefs of _____ .
Management is influenced by the values, opinions, and beliefs of _____ .
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Which of the following responsibilities is part of the staffing function?
Which of the following responsibilities is part of the staffing function?
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Which of the following is NOT a management function?
Which of the following is NOT a management function?
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Directing is the process of classifying activities and delegating authority.
Directing is the process of classifying activities and delegating authority.
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What is the primary role of top-level managers?
What is the primary role of top-level managers?
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The process of obtaining feedback of results in order to compare with plans is called ______.
The process of obtaining feedback of results in order to compare with plans is called ______.
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Match the management levels with their primary responsibilities:
Match the management levels with their primary responsibilities:
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Which position typically does NOT belong to low-level management?
Which position typically does NOT belong to low-level management?
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Middle-level managers are primarily responsible for day-to-day operations.
Middle-level managers are primarily responsible for day-to-day operations.
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What is one main responsibility of the organizing function in management?
What is one main responsibility of the organizing function in management?
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Staff development and employee socialization are part of the ______ process.
Staff development and employee socialization are part of the ______ process.
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Who is responsible for motivating staff to achieve nursing objectives?
Who is responsible for motivating staff to achieve nursing objectives?
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Study Notes
Introduction to Nursing Management
- Course Instructor: Dr. Farida Hassona
- Institution: Zagazig University, Faculty of Nursing
- Learning Objectives: Students will be able to identify concepts of administration, management, and leadership; differentiate between administration and management; differentiate between manager and leader; determine skills needed for effective managers; identify the management process; differentiate between efficiency, efficacy, and effectiveness; and explain management levels.
Definition of Administration
- Origin: Derived from the Latin term "administer," meaning "to serve" or "to minister" in relation to direction.
- Focus: Directing an agency to achieve its objectives.
- Key Elements: Overall determination of policies; setting of major objectives; identification of general purposes; laying down broad programs and projects for the organization.
Definition of Management
- Process/Art: Getting things done effectively and efficiently through and with other people.
- Process/Form of Work: Guiding or directing a group of people toward organizational goals or objectives.
- Resource Utilization: Achieving objectives through the effective use of resources such as people, materials, and money.
Definition of Leadership
- Process: Influencing group members toward achieving group goals through an individual.
Relationship Between Management and Administration
- Administration: More comprehensive, encompassing executive activities like setting goals, formulating policies, and managing personnel and materials.
- Management: Translates administrative philosophy, aims, and plans into reality by using resources and controlling individual and group responsibilities and activities.
Difference Between Administration and Management
- Administration: Decision-making function, focused on "what" and "when" actions should occur. A thinking function using conceptual and human skills. Influenced by public opinion, government policies, and religious organizations
- Management: Executing function, deciding "who" should do tasks and "how" they should be done. A doing function using technical and human skills. Influenced by the managers' values, opinions and beliefs.
Difference Between Manager and Leader
- Manager: Assigned position within the formal organization, legitimate power due to delegated authority, expected to carry out assigned functions, duties and responsibilities, and directs willing and unwilling subordinates.
- Leader: May or may not hold a formal position, power often obtained through influence rather than delegated authority, wider variety of roles, and directs willing subordinates only.
Skills Needed for Effective Managers
- Conceptual Skills: Manager's mental ability to coordinate organizational interests and activities.
- Interpersonal Skills: Manager's ability to work with, understand, and motivate others individually and in groups.
- Technical Skills: Manager's ability to use tools, procedures, and techniques within a specific field.
- Political Skills: Manager's ability to build power bases and establish connections.
Management Process
- Series of Steps: Interrelated and interdependent steps essential to achieving organizational objectives.
- Components: Planning, organizing, staffing, directing, and controlling,
- Purpose: Essential to organizational success
Management Process: Detailed Explanation
- Planning: Deciding in advance what to do, who should do it, how, when, and where. Necessary for managerial objectives.
- Organizing: Identifying work, classifying activities, assigning responsibilities, and delegating authority.
- Staffing: Recruiting, interviewing, hiring, orienting, scheduling, and developing new staff, employee socialization.
- Directing: Inspiring and motivating personnel to accomplish work and apply management plans to complete objectives.
- Controlling: Establishing mechanisms for ongoing evaluation, obtaining feedback, comparing results with plans, and making corrective actions.
Management Levels
- Top-level Management: Strategic planning, creating organizational goals, developing overall strategy and operating policies, preparing budgets, representing the organization externally (e.g., Director of Nursing Services, chairman, head of organization).
- Middle-level Management: Coordinating lower-level efforts, acting as channels between top and low-level managers, involved in daily operations, establishing objectives and policies, formulating budgets, assessing resource utilization (e.g., Department Heads, Head Nurses, Unit Managers).
- Low-level Management: Responsible for patient care management at the unit level, addressing immediate problems, translating plans into action, assigning work to subordinates, supervising, and ensuring quality service (e.g., Primary Care Nurse, Team Leader, Charge Nurse).
Difference Between Effectiveness, Efficiency, and Efficacy
- Effectiveness: Doing the right task.
- Efficiency: Doing the task correctly and obtaining the same output with fewer resources or in the most economical way with the least waste of time and effort.
- Efficacy: Extent to which a specific intervention, procedure, or service produces a desired result under ideal conditions.
Quiz
- Patient Complaint Resolution: An operations manager should resolve a patient complaint.
- Objective Establishment in Extraordinary Circumstances: In extraordinary circumstances, the ability to establish objectives with limited resources is known as efficacy
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Description
Test your understanding of nursing management concepts with this quiz designed for students at Zagazig University. Explore definitions of administration and management, the roles of leaders and managers, and key management processes. Assess your knowledge on the skills necessary for effective management within the nursing field.
