Disability Awareness Training - Equality Act, Discrimination, and Reasonable Adjustments

What is one important factor to consider when dealing with someone who needs to make a decision? -Provide them with a list of pros and cons to help them decide. *Give them plenty of time to consider their choices. -Encourage them to make a quick decision to avoid further stress. -Avoid making sugges...

What is one important factor to consider when dealing with someone who needs to make a decision? -Provide them with a list of pros and cons to help them decide. *Give them plenty of time to consider their choices. -Encourage them to make a quick decision to avoid further stress. -Avoid making suggestions or offering advice. What is the primary purpose of the color and printing on an assistance dog's coat? -To distinguish assistance dogs from other pets. -To alert others to the owner's disability. *To identify the charity that trained the dog. -To indicate the dog's breed and training level. Which of the following is considered a reasonable adjustment for assistance dog owners under the Equality Act 2010? -Offering a reduced fare for the owner and their assistance dog. -Providing a separate seating area for the dog and owner. *Allowing the dog to accompany the owner into areas typically restricted to humans. -Providing a designated person to handle the dog while the owner is attending to other matters. What is the text's advice for handling a customer who is displaying anger or frustration? -Seek assistance from a colleague to intervene and de-escalate the situation. -Immediately try to calm the situation by offering apologies and explanations. *Allow them to vent their anger and frustration without interrupting, while demonstrating attentiveness. -Clearly and firmly state that their behavior is unacceptable and request that they calm down. What is the main reason why it is important to be punctual and reliable when dealing with individuals with some forms of mental health issues? -To ensure that they feel respected and valued as customers. -To avoid making them feel uncomfortable or awkward about their condition. *To create a sense of trust and predictability, reducing anxiety. -To demonstrate that you understand and empathize with their situation. Which of the following is NOT a characteristic of discrimination arising from disability? -It involves unfavorable treatment due to a disability-related factor. -It can be justified if the treatment is deemed reasonable. -It is based on something connected to the disability. *It is a direct result of the disability itself. In the example of Paul with Tourette syndrome, why is his exclusion from the café considered discrimination arising from disability? -Tourette syndrome is a recognized disability, and the café owner should be aware of it. -The café owner discriminated against Paul because of his disability. -The café owner should have offered Paul a quiet corner away from other customers. *Paul's shouting is a manifestation of his Tourette syndrome, not the syndrome itself. What is the key difference between direct discrimination and discrimination arising from disability? *Direct discrimination is based on a person's disability, while discrimination arising from disability is based on a disability-related factor. -Direct discrimination involves intentional exclusion, while discrimination arising from disability is unintentional. -Direct discrimination is easier to prove than discrimination arising from disability. -Direct discrimination is illegal, while discrimination arising from disability is not. What is the primary justification for indirect disability discrimination? *The policy or practice is necessary to achieve a legitimate business aim. -The policy or practice is designed to protect the rights of non-disabled individuals. -The policy or practice is the most efficient way to operate the business. -The policy or practice is applied equally to everyone, regardless of disability. The example of Pam with a heart condition illustrates indirect disability discrimination because: -The swimming pool's rule violates the rights of disabled individuals by excluding them from the facility. -The swimming pool's rule directly targets individuals with heart conditions. -Pam's heart condition prevents her from using the swimming pool effectively. *The swimming pool's rule disproportionately disadvantages individuals with limited swimming abilities, including those with heart conditions. Which of the following is NOT a key element of justifying an indirect discriminatory policy or practice? -The policy or practice must be fair and reasonable. -The policy or practice must achieve a legitimate business aim. *The policy or practice must be shown to be the only way to achieve the business aim. -The business must consider alternative policies or practices that would avoid discrimination. >ANSWER: C What is harassment related to disability? -Any treatment based on a person's disability that causes them discomfort. *Unwanted behaviour related to a person's disability that violates their dignity or creates a hostile environment. -An act of discrimination arising from disability that involves physical harm. -Any policy or practice that unintentionally disadvantages people with disabilities. >ANSWER: B Which of the following scenarios BEST describes discrimination arising from disability? -A restaurant refuses to serve a customer with autism because they are disruptive. -A store owner asks a visually impaired customer to leave because he is using a guide dog. -A school denies a student with ADHD access to a quiet study area. -A business uses a job application form that asks applicants about their health conditions. -A company refuses to hire a wheelchair user because they cannot access the office building. >ANSWER: A Which of the following scenarios BEST exemplifies indirect disability discrimination? -A building with no wheelchair access refusing to employ wheelchair users. -A restaurant refusing to hire a chef with epilepsy due to safety concerns in the kitchen. *A company requiring all employees to lift 25kg, excluding individuals with physical limitations. -A school refusing to admit a student with a learning disability because they lack the necessary support resources. -A shop refusing to serve a customer with a hearing impairment because they cannot understand sign language. >ANSWER: C Which of the following is NOT considered a normal day-to-day activity according to the Equality Act 2010? *Driving -Going shopping -Eating -Washing >ANSWER: A What is the minimum duration for an impairment to be considered 'long-term' under the Equality Act 2010? -18 months -6 months *12 months -9 months >ANSWER: C Which of the following is NOT considered a 'capacity' under the Equality Act 2010? -Manual Dexterity *Financial Management -Speech -Mobility >ANSWER: B What was the legislation replaced by the Equality Act 2010? -The Employment Equality (Religion or Belief) Regulations 2003 *The Disability Discrimination Acts 1995 and 2005 -The Sex Discrimination Act 1975 -The Human Rights Act 1998 >ANSWER: B What does the term 'substantial' mean in the context of a disability, according to the Equality Act 2010? -Significant and severe *Significant, but not severe -Causing significant pain or discomfort -Minor or trivial >ANSWER: B What is the impact of a disability on a person's 'normal day-to-day activities' to meet the definition of disability under the Equality Act 2010? *It must be significant and have a long-term impact on their activities. -It must impact all aspects of their life. -It only has to be a temporary impact on one or two activities. -It must prevent them from fully engaging in at least one activity. >ANSWER: A Which of the following is considered a normal day-to-day activity, affecting a 'capacity' as defined by the Equality Act 2010? -Writing a novel. -Preparing a budget for the month. -Participating in a competitive sport. *Having a conversation with a friend. >ANSWER: D According to the provided information, which of the following was NOT a capacity considered under the old Disability Discrimination Act? -Continence *Ability to understand -Perception of the risk of physical danger -Physical coordination >ANSWER: B What is a significant change introduced by the new Act in relation to demonstrating impairment? -The new Act introduces a stricter requirement for demonstration of impairments. *The new Act removes the requirement to demonstrate a specific list of impacted capacities. -The new Act requires a medical diagnosis for the impairment to be considered. -The new Act requires a specific list of capacities to be impacted. >ANSWER: B How does the new Act streamline the process of demonstrating disability? -It requires a medical professional to certify the disability. -It utilizes a standardized questionnaire to determine disability. *It allows for a more subjective and common-sense approach to assessing disability. -It employs a more rigid and specific assessment process. >ANSWER: C Which of the following is NOT considered a reasonable adjustment according to the provided information? -Providing training to a disabled employee to enhance their skills. *Providing a company car for employees, regardless of their disability. -Modifying testing procedures to accommodate a disabled employee. -Assigning a disabled employee to a vacancy that matches their skills. >ANSWER: B What is the primary focus of the Act in relation to discrimination against disabled individuals? *Providing equal opportunities and prohibiting less favorable treatment based on disability. -Implementing a quota system for disabled employees in all sectors. -Focusing on the provision of specific accommodations for individuals with disabilities. -Prohibiting discrimination against disabled individuals only in the workplace. >ANSWER: A What height might be considered short stature for an adult? - 6' 0'' - 5' 10'' * 4' 1'' - 5' 4'' >ANSWER: C Which of the following is NOT mentioned as a potential cause of speech and language impairment? -Stroke *Autism -Facial Disfigurement -Cerebral Palsy >ANSWER: B What is disability leave? *Paid leave for disabled employees to attend rehabilitation, assessment or treatment. -Paid leave specifically for employees with disabilities, regardless of the reason for absence. -A form of unpaid leave for disabled employees to attend rehabilitation or treatment. -A legal requirement for employers to provide sick leave to disabled employees. >ANSWER: A What is a common misconception about people with short stature? A. They are all physically weak. B. They all have learning difficulties. C. They are all very intelligent. -They are all incapable of living fulfilling lives. >ANSWER: B What is NOT considered a reasonable adjustment for a disabled employee? -Assigning the disabled employee to a different place within the organization. *Requiring specific qualifications relevant to the job from a disabled employee. -Modifying procedures for testing or assessment. -Allocating some of their duties to another employee. >ANSWER: B What is the main benefit of the Act's revised approach to assessing disability compared to the previous one? *It simplifies the process for disabled individuals to demonstrate their impairment. -It streamlines the process for employers to recognize and accommodate disability. -It provides a more specific list of impairments. -It creates a more standardized and objective assessment process. >ANSWER: A What is the best way to communicate with someone of short stature? *Sit down or stand at a slightly lower level. -Speak loudly and clearly. -Use simple language, as they may have difficulty understanding complex concepts. -Stand above them to assert dominance. >ANSWER: A What is the general sentiment expressed about the inclusion of a specific list of capacities in the new Act? - It provides a more thorough and accurate assessment process. - It simplifies the process of identifying disability. - It helps to clarify the legal definition of disability. * It limits the scope of disability and excludes individuals with less visible impairments. >ANSWER: D What is a key suggestion for making environments more accessible to people of short stature? - Use bright colours and contrasting patterns for visibility. - Provide ramps for wheelchair access. * Ensure all items are within easy reach. - Designate specific areas for people with disabilities. >ANSWER: C How many different growth-related disorders are estimated to exist? - 100 - 50 - 500 * 200 >ANSWER: D Which of these statements best describes the Act's intention regarding reasonable adjustments? - Employers are obligated to implement all listed adjustments for every disabled employee. - The Act provides general guidelines for reasonable adjustments without mandatory implementation. * Employers are obligated to assess and implement only the necessary reasonable adjustments for each disabled employee. - The new Act introduces a universal standard for reasonable adjustments in all workplaces. >ANSWER: C What is the key takeaway regarding the treatment of people with short stature? * They should be treated with respect and dignity. - They should be encouraged to participate in physical therapy. - They should be treated as children. - They require specialized care and attention. >ANSWER: A What is a specific language difficulty? - A language impairment that is diagnosed in early childhood. - A language impairment caused by a physical disability, such as Cerebral Palsy. * A language impairment that is unrelated to any other disability. - A language impairment that is only present in specific contexts, such as reading but not speaking. >ANSWER: C Why is it important to treat adults with short stature as adults and not as children? - It is disrespectful to treat adults as children. - It can make them feel uncomfortable and embarrassed. - It can reinforce negative stereotypes and prejudice. * All of the above. >ANSWER: D What is the main message conveyed about speech and language impairments in the text? * Speech and language impairments can be caused by various factors. - Speech and language impairments are most common in children and young people. - Speech and language impairments are always severe and long-term. - Speech and language impairments are always related to other disabilities. >ANSWER: A