complete-wolverhampton-training-questiong-and-answers_compress 2.pdf

Wolverhampton Taxi Knowledge Test Questions & Answers RED = ANSWER BLACK = QUESTION TEST 1: 1. When working as a Private Hire Vehicle driver, where should you wear your badge? Upper part of body 2. Where should you display your addition...

Wolverhampton Taxi Knowledge Test Questions & Answers RED = ANSWER BLACK = QUESTION TEST 1: 1. When working as a Private Hire Vehicle driver, where should you wear your badge? Upper part of body 2. Where should you display your additional drivers badge? Top left front windscreen 3. What is the maximum number of passengers a saloon car licenced as a Private Hire Vehicle can carry? 4 4. What is the maximum number of passengers a minibus licenced as a Private Hire Vehicle can carry? 8 5. Is a Private Hire Vehicle always a Private Hire Vehicle? Yes 6. When can you remove the vehicle plates/ door signs? Never 7. In what way should you assist passengers? Answer: Help with luggage IN and OUT of the car Carry luggage to and from the front door 8. When your passenger gets out of the Private Hire Vehicle, at the end of each journey what must you do? Check the vehicle for any property left 9. If you change your address, who must you notify within 7 days? Council 10. Why do you need to wear your Private Hire Vehicle badge, and display your additional badge? So customers and the Council can tell you are registered Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 1 11. Who should you give your Private Hire Vehicle driver’s licence to? Operator 12. Who should you report convictions or fixed penalties to, and within what period of time? Council within 14 days 13. If you move between operators during the currency of your Private Hire Vehicle driver’s licence, who should you contact? Council 14. Does a Private Hire Vehicle drivers licence issued by your city council, allow you to drive a Private Hire Vehicle licenced by another council? No 15. How often is a Private Hire Vehicle driver required to undergo a DBS (Criminal record) check? 3 years 16. When may a Private Hire Vehicle driver not wear a seat belt? When he is carrying fare paying passengers 17. Full and accurate records of every booking must be kept by who? (choose two answers) Operator & the Police 18. Who may inspect the records of bookings? Police & Council 19. How many mechanical tests must a car have between 10-12 years old? 2 20. In what form do the council require insurance documentation to be presented? Original 21. The original certificate of insurance or a cover note can be inspected at any time by whom? Police & Council 22. Which items are strongly recommended to be provided and maintained in the vehicle at all times? Fire extinguisher & First aid kit 23. What is the minimum age recommended for a passenger to travel in the front seat with normal seat belt restrain? 12 Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 2 24. What should you do if you lose your Private Hire Vehicle rivers badge? Report it to the councilD 25. Do you have to supply full and accurate information on your DBS (Criminal Records Check) application form? Yes 26. When can the Private Hire Vehicle not use the most direct route? Passenger request 27. When can the holder of a Private Hire Vehicle licence drive a hackney carriage? Never 28. If a licence holder ceases to operate how quickly must he/ she surrender the vehicle driver’s licence and badges to the licencing services? 7 days 29. Who may inspect the maintenance policy/ statement and other maintenance records of the vehicle? Council & Police 30. Which document in addition to all the maintenance records must be kept available for inspection at any time? Maintenance policy 31. Which two things shall be displayed and clearly visible to passengers in the vehicle? Badge &lLicence 32. Which document in addition to all the maintenance records must be kept available for inspection at any time? Maintenance policy 33. What should you do if your Private Hire Vehicle badge is stolen? Report it to police and Council 34: What action can be taken against you if you are found to be in breach of your Private Hire Vehicle drivers licence condition? Badge is suspended revoked 35: Is it an offence not to wear your Private Hire Vehicle drivers badge while working? Yes Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 3 36: If your Private Hire Vehicle drivers licence is suspended what does this mean? You cannot drive as Private Hire Driver 37: If you have an accident in your Private Hire Vehicle causing damage affecting the safety performance or appearance of the vehicle, when do you have to report it to licencing services? Within 72 hours 38: Is it compulsory for a private hire driver to wear a seatbelt at all times? No 39: What must a licence holder do before using a computerised record keeping system? Get approval from the council 40: Who is responsible for a child of 13 wearing the seatbelt in a Private Hire Vehicle when they are accompanied by their parent? The driver 41: When can you charge for carrying an assistance dog being accompanied by a person with the disability? Never 42: If your operator asks you to pick up a passenger and when you get there, you find he/ she has an assistance dog. When can you refuse to carry an assistance dog? If you have an exemption certificate 43: Once you have submitted your application form to licencing services does this entitle you to immediately start work as a private hire driver? No 44: Can a private hire driver book a Private Hire Vehicle for a member of the public who approaches their vehicle? No 45: Can a member of the public book a Private Hire Vehicle by going in to the base? Yes 46: Is it acceptable for a Private Hire Vehicle driver to cruise around in his vehicle looking for customers for example: pubs or clubs? No Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 4 47: If a member of the public approaches you when you are on duty in a Private Hire Vehicle and asks you to take them somewhere and they have not made a booking with the base do you do that? No 48: If a Private Hire Vehicle driver picks up a customer who has not booked the vehicle in advance, does the Private Hire Vehicle insurance cover this? No 49: If a Private Hire Vehicle driver is caught picking up passengers who have not booked in advance, what may happen to him or her. Suspension/ revoke of the badge 50: Do all your jobs have to come through to the base? Yes 51: Who is allowed to drive the Private Hire Vehicle? Private Hire Driver 52: When are you allowed to smoke in a Private Hire Vehicle? Never 53: What is the act in 1972 specifies a separate insurance for Taxi cars? Road Traffic Act 54: What is the act in 1976 which you could be fined £1000 if you do not comply? Miscellaneous Provisions Act 1976 Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 5 Test 2 1. How should the driver alert the passenger to his arrival? Get out and walk to the door please do not use the horn 2. Which three things should the taxi driver do when requested by the passenger? Answer: Convey a reasonable quantity of luggage Afford a reasonable assistance in loading and unloading Afford assistance in removing luggage to the entrance of the any building 3. The driver should attend on time when hired. True 4. The driver shall take all reasonable precautions to make sure the passenger reaches their destination safely? True 5. If the driver is driving outside of the Wolverhampton city council, what should they do? Report to the Wolverhampton city council for any issues 6. Which type of route should the driver take when carrying passengers? The direct route 7. How should a driver dress whilst working? Answer: High standard of personal hygiene Freshly laundered respectable clothing 8. The holder of this Private Hire Vehicle licence shall submit which two things to their operator? Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 6 Answer: The issued Private Hire Vehicle Licence An image of their DVLA Drivers Licence 9. In the event of the holder of this licence ceasing to operate as a licensed Private Hire Vehicle Driver. Within how many days shoulder the driver give back their Private Hire Vehicle Driver’s licence and badges? 7 days 10. If the holder of this licence receives Fixed Penalty Notice within how many days and how should they report? 14 days and writing a letter 11. Should the driver charge for guide or assistance dogs? No 12. Private Hire Vehicle Drivers have a responsibility to check with their base if their passenger has any medical needs before starting the journey? True 13. Can the dog be positioned as per the passenger’s request? Yes 14. The licence holder must notify the licencing services in writing of any changes to their medical circumstances. Within how many hours? 24 hours 15. The licence holder shall comply with all traffic regulations and what else? (choose two answers) Answer: Do not park on double yellow lines Do no obstruct any road, pavement, or thoroughfare at any times 16. If you wish to appeal the Council’s decision within how many days do you have a right to appeal to the Magistrates Court? 21 days 17. The holder of the licence must notify the Licencing Services in writing not less than how many hours before starting with a new operator? 24 hours 18. The holder of this licence may not change their operator more than once within how many hour period? 48 hours 19. The use of magnetic door stickers is prohibited? True Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 7 20. The owner shall display the ‘warning to all passengers’ notices provided by Licensing Services informing passengers that the vehicle must be pre-booked. Where must these be positioned? These must be positioned clearly and be visible to people outside of the vehicle at all times. 21. How old should the vehicle be when being licenced by the council? 12 years 22. No smoking signs must be displayed at all times? True 23. If the person is above the age of 45 they must have a medical exam every 5 years if the person is above 65 they must have a medical exam every 1 year True 24. What shall be adhered to during the maintenance of the vehicle? Answer: The seats of the vehicle shall be properly cushioned and covered The floor of the vehicle shall be provided with a properly fitted carpet, mat or other suitable covering All paintwork shall be maintained to a high standard in a single colour, free from dents, scratches or rust 25. What additional things should you remember to check when carrying out a vehicle maintenance check? Answer: There are no expectations that the car must have child booster seats All trim, wheel hubs and glass shall be secure and free from damage Only factory fitted privacy glass (tinted) will be permitted Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 8 26. Which of the following shall be adhered to during the maintenance of the vehicle? Answer: All tyres including the spare must comply with the vehicle manufacturer’s specification and the requirements of the Road Vehicles (Construction and Use) Regulations. The owner of the vehicle shall make sure the vehicle is clean. 27. Which two things should the plate do when it is attached to your vehicle? Rear of the exterior of the vehicle 28. Which two things should the plate do when it is attached to your vehicle Answer: It must be positioned adjacent to the number plate area of the vehicle. In a conspicuous position and in such manner as to be easily seen. 29.Under which policy should the owner of a Private Hire Vehicle have a valid Policy of insurance? Part VI of the Road Traffic Act 1988 30. The owner of the vehicle must be the insurance policy holder? True 31. When a Private Hire Vehicle is involved in an accident you must tell the Licensing Services in writing within 72 hours as required under which law? Answer: Section 50 (3) of the Local Government (Miscellaneous Provisions Act) 1976 Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 9 32. If the owner of the vehicle is an accident management company or a leasing hiring company who is responsible for making sure the correct livery is on the car at all times? The management company TEST 3: When can a child sit on a mother’s lap or knee? When they are less than 3 years old 2. Where can a child sit on a mother’s lap or knee? Sit in the back rear seats 3. A mother needs to urgently go to hospital she sits in the back rear of your saloon taxi with her 3 children putting the child under 3 years old on her lap (knee). Just as you are about to move off the father comes running and sits in the empty front passenger seat. Do you take them? No, you are only insured for 4 passengers in your saloon 4. The driver shall take all reasonable precautions to ensure the safety of persons conveyed in or entering or alighting from a Private Hire Vehicle driven, by hire or in their charge. True 5. What age can you have your taxi driving medical exam? Up to 45 years and then every 5 years afterwards 6. How many times must you have your medical exam when you are over 65 years of age? Every year 7. If you believe that a child is under sexual abuse who do you contact? The police 8. A drunk woman wants to sit in the front and you tell her sit in the back or you are going to refuse to take her. What is she allowed to do? She can sit anywhere that she likes (in the front seat) 9. Who is responsible for passengers under 14 to wear their seatbelts? The driver Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 10 10. Who is responsible for passengers over 14 to wear their seatbelts? The passenger 11. A four year old child sits on their mother’s lap in the back of your Private Hire Vehicle. Is this allowed? No 12. You pick up two disabled passengers, you charge them extra because they are disabled. Is that acceptable? No 13. Your vehicle is licenced for 4 passengers. When you get to your booking there are three small children only. What should you do? Refuse to carry 14. If a member of the public approaches you when you are on duty in a Private Hire Vehicle and asks you to take them somewhere and they have not made a booking with the base, should you? Refuse to take them 15. Can you pick up somebody up that tries to flags you down? No 16. Who is responsible for a child of 12 wearing the seatbelt in a Private Hire Vehicle when they are accompanied by their parent? The driver 17. I believe a child I am carrying in my vehicle is at risk of child sexual exploitation should I tell anyone? Yes, we all have a duty to protect children 18. If you are concerned about another drivers conduct you should? Report it to the relevant agency 19. State which of the following would raise concerns for you? Answer: Children with physical injuries Children accepting lifts in different cars Sending/ receiving inappropriate images 20. You pick up a couple from a local pub and one of the individual appears to be considerably underage, what should you do? Report it to your operator Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 11 21. Which two of your ID badges needs to be on display at all times: Answer: Dashboard badge Personal badge 22. An elderly person asks you to take their shopping into their house, you should. Politely refuse and take it to their front door 23. State which of the following is your responsibility? Answer: Duty of care – make sure vulnerable passengers are safe Treat all passengers with dignity and respect Whistle blowing – in respect to other drivers/other services/ staff 24. Failure to provide adequate food or clothing is a type of abuse? Yes 25. A child is a person under the age of: 18 26. You are offered a sexual favour in place of payment, what should you do? Decline and report it to your operator 27. If you’re concerned about a vulnerable child you should? Contact MASH – Multi Agency Safeguarding Hub 28. You pick up a vulnerable passenger, should you let your operator know what time you picked them up and dropped them off? Yes 29. Is it good practice to double up on bookings? No 30. Can a driver charge a fare higher than that displayed on the meter at the termination of the journey? No 31. What is the time limit for depositing property left in a Private Hire Vehicle or a hackney carriage by a passenger? Within 24 hours Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 12 32. Is the driver of a Private Hire Vehicle or hackney carriage required to give a written receipt for the fare if requested? Yes 33. Apart from carrying out the journey what other assistance may be required of a licenced driver by a passenger? Answer: Getting in and out of the car Safety seat belt Luggage 34. Explain what the term ‘illegal plying for hire’ means for a private hire driver: Picking up passengers off the streets without bookings 35. Which vehicle can legally ply for hire within the city boundary? Hackney 36. Is the driver of a Private Hire Vehicle fitted with a fare meter allowed to negotiate a fare with a passenger? No 37. Where should you take property which has been left in a Hackney Carriage or Private Hire Vehicle by a passenger? Police station 38. Is the driver of a hackney carriage allowed to eat in a vehicle whilst it is hired? No 39. What is the purpose of a driver having a driver’s badge? Answer: ID for passenger Confirmation of successful passing taxi test 40. Can a driver smoke in a licenced vehicle? No 41. Before commencement of work where should the driver’s licence be delivered to and deposited with? Taxi base Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 13 42. Within what period of time should the driver inform the Council of any change of address? Within 7 days 43. How should a driver behave when conveying passengers to their destination? Professionally and Polite 44. Is the driver of a Private Hire Vehicle allowed to park the vehicle on a hackney carriage rank? No 45. How soon should a driver return his badge to the council after the licence has been suspended or revoked? Within 7 days 46. Which two main legislative acts cover the licencing of Hackney Carriages and Private Hire Vehicles? Local Government Misc. Provisions Act 1976 & Police Clause Act 1847 47. Is the driver of a hackney carriage allowed to switch the fare meter off when leaving the city boundary? No 48. What animals must a private hire or hackney carriage driver convey in the vehicle if requested by passenger? Guide dogs 49. If you are convicted of an offence within what period of time should report it to the council? Within 7 days 50. How should the driver inform the Council of any conviction? Written 51. Where must the driver’s badge be displayed whilst working? Visible to passengers 52. If a private hire driver illegally ply’s for hire and picks up a passenger without the vehicle being pre-booked through the operator what effect does it have on the vehicle insurance? Not covered on any insurance 53. If a child is scared what do you do? Inform the police Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 14 54. Can you tell a woman where to sit in a car? No they can sit anywhere (even in the front seat) 55. Can you charge to carry Guide Dogs? No, carry them free of charge, unless you have an exemption certificate 56. Can you park in a taxi rank? No 57. Can you charge extra on top of your fair for a disabled passenger? No 58. Can you put a magnet sign on your Private Hire Vehicle? No needs to be stickers, magnets are strictly prohibited 59. Can you wait outside a night club looking for a job? No not at any time 60. If a woman offers you a sexual favour what do you do? Refuse her 61. If a disabled passenger asks for assistance what do you do? Help as much as they require Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 15 TEST 5: 1- When working as a Private Hire Vehicle Driver, where should you wear your badge? Around your neck on the upper part of the body 2- Where should you display your additional driver’s badge? Internal top left hand corner of the windscreen 3- What is the maximum number of passengers a saloon car licensed as a Private Hire Vehicle can carry? Only allowed to carry 4 passengers 4- What is the maximum number of passengers a minibus car licensed as a Private Hire Vehicle can carry? Only allowed to carry 8 passengers 5- Is a Private Hire Vehicle always a Private Hire Vehicle? Yes until the licence expires 6-When can you remove the vehicle plates/door signs? Not until the licence expires 7-In what way should you assist passengers? (Choose two answers) By parking a safe place near the kerb and ask if they need assistance 8-When your passengers gets out of the Private Hire Vehicle, at the end of each journey, what must you do? Check to see if the passengers has left anything in the car and make sure the car is clean inside 9-If you change address, who must you notify within 7 days? The licencing authority and the DVLA 10-Who should you give your Private Hire Vehicle Driver’s badge, and display your additional badge? So the passenger knows they are getting in the correct vehicle with the correct driver 11-Who should you give your Private Hire Vehicle Driver’s licence (not your badges) to? Only licensing authority and the base where you work Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 16 12-Who should you report conviction or fixed penalties to, and within what period of time? To your licencing authority within 7 days 13-If you move between Operators during the currency of your Private Hire Vehicle Driver’s licence, who should you contact? Licencing authority 14- When can you charge for carrying an assistance dog being accompanied by a person with a disability? Never 15- If your operator asks you to pick up a passenger and when you get there, you find he/she has an assistance dog, do you? Take them and do not refuse 16-When can you refuse to carry an assistance dog? Never, unless you have a certificate from your doctor and its registered with the Council 17- Once you have submitted your application form to licensing services, does this entitle you to immediately start work as a private hire driver? No, not until you have your licence 18-Can a private hire driver book a Private Hire Vehicle for a member of the public who approaches their vehicle? No 19- Can a member of the public book a Private Hire Vehicle by going into the base? Yes 20- Is it acceptable for a Private Hire Vehicle Driver to cruise around in his vehicle looking for customers, e.g. outside a pub or a club? No 21-If a member of the public approaches you when you are on duty in a Private Hire Vehicle and ask you to take them somewhere and they have not made a booking with the base, do you? Never take them 22-If a Private Hire Vehicle Driver picks up a customer who has not booked the vehicle in advance, does the private ire insurance cover this? No Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 17 23- If a private Hire Driver is caught picking up passengers who have not booked in advance, what may happen o him/her? Suspension or loss of licence or conviction by the police 24- Who is allowed to drive a Private Hire Vehicle? A person licenced to drive a Private Hire Vehicle registered to the Licensing Council (the correct Council) 25- When are you allowed to smoke in a Private Hire Vehicle? Never 26- When can the holder of a Private Hire Vehicle Licence drive a Hackney Carriage? Never or when you pass a Hackney Carriage badge 27- If a licence holder ceases to operate how quickly must he/she surrender the vehicle driver’s licence and badges to the Licencing Services? Immediately 28- Who many inspect the Maintenance Policy Statement and other maintenance records of the Vehicle? (Choose two answers) The Local Authority and Taxi Base 29- Which document in additional to all the maintenance records must be kept available for inspection at any time? Insurance certificate and MOT certificate 30- When a Private Hire Vehicle is involved in an accident the Private Hire Vehicle owner must report it to the Licensing Services in writing within 72 hours as required under what law? Section 50 (3) of the Local Government (Miscellaneous Provisions Act) 1976 31-Where should the identification plate, which identifies the vehicle as a Private Hire Vehicle, be fixed so as to be easy visible? Yes 32- Which two things shall be displayed and clearly visible to the passengers in the vehicle (choose two answers) Badges and fire extinguisher 33- What should you do if your Private Hire Vehicle Driver’s badge is stolen? Report it to the licencing and police immediately Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 18 34-What action can be taken against you , if you are found to be in breach of your Private Hire Vehicle Driver’s licence conditions? Suspension or loss of the badge 35- Is it an offence not to wear your Private Hire Vehicle Driver’s badge whilst working? Yes 36- If you have an accident in your Private Hire Vehicle, causing damage materially affecting the safety, performance or appearance of the vehicle, when do you have to report it to Licensing Services? Immediately 37- Is it compulsory for a Private Hire Driver to wear a seat belt at all times? No, when he has passengers in his vehicle 38-What must a licence holder do before using a computerised record keeping system? Be familiar with PDA and make sure it is passed by the licencing 39-Who is responsible for a child of 13 wearing the seatbelt in a Private Hire Vehicle when they are accompanied by their parent? The parent 40- Does a Private Hire Vehicle Driver’s licence issued by Wolverhampton City Council allow you to drive a Private Hire Vehicle licensed by another authority? No 41- How often is a Private Hire Vehicle Driver required to undergo a DBS (Criminal Records Check) Every 3 years 42- When ma a Private Hire Driver not wear a seat belt? When carrying passengers 43- Full and accurate records of every booking must be kept by who? The company you work for 44- Who may inspect the records of bookings? (choose two answers) The Licensing Enforcement Officer and the Police Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 19 45- How many mechanical tests must a vehicle older than 10-12 years have each year? Two tests per year 45- How many mechanical tests must a vehicle older than 0-10 years have each year? One test per year 46- In what form do the Council require insurance documentation to be presented? A copy/scan of the current valid certificate of insurance or cover note(s) 46- The original certificate of insurance or a cover note can be inspected at any time b? (Choose two answers) Police or the Licensing Enforcement Officer 47- Which items are always strongly recommended to be provided and maintained in the vehicle? (Choose two answers) Fire extinguisher and a first aid Kit 48- What is the minimum age recommended for a passenger to travel in the front seat with a normal seat belt restraint? 12 49- What should you do if you lose your Private Hire Vehicle Driver’s Badge Report to the Police and the local authority 50- Do you have to supply full and accurate information on your DBS (Criminal Records Check) application form? Yes 51- When can the Private Hire Vehicle not use the most direct route? When the streets are closed for one reason or another Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 20 True or False Questions 1. When we talk about children we only mean young people under the age of 14 years old False 2. Most autistic people like routines. True 3. It is OK to share confidential information about one of your passengers who you think is vulnerable with another taxi driver. False 4. Safeguarding only means providing first aid to someone who is injured. False 5. Are you required to have a first aid pack in your taxi? True 6. It is ok to give a vulnerable person your personal mobile number. False 7. Taxi drivers do not need to wear or show identity badges to their passengers. False 8. Only people from poor backgrounds become child abusers. False 9. Children with disabilities are more likely to be abused than other children. True 10. Taxi drivers have no responsibility for safeguarding their passengers. False 11. Taxi drivers have a responsibility for investigating when they think a vulnerable passenger is being abused. False 12. One example of emotional abuse is when someone is repeatedly told they are not worth listening to and are worthless. True 13. If someone’s carer fails to feed them or provide suitable clothing for the weather, they could be guilty of neglect. True Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 21 14. It is OK for you to take an unplanned route when taking a vulnerable person home even though you have been told not to do so by their carer. False 15. Safeguarding means taking care of the needs of others who are not very good at looking after themselves. True 16. You should always encourage lone passengers to sit in the front of the taxi with you. False 17. It is OK to give a passenger a gift e.g. perfume, alcohol etc. because you like them. False 18. People who are sexually exploited must have deserved it by their behaviour. False 19. Sexual exploitation only happens in certain ethnic cultural environments. False Fast Track Training ADDRESS: 82-84 Radford Road, Nottingham, United Kingdom NG7 5FU TEL: 01158376502 MOB: 07768279709 FAX: 01158376502 WEB: www.fasttracklifeuk.co.uk EMAIL: [email protected] 22