Podcast
Questions and Answers
Within how many days should the driver return their Private Hire Vehicle Driver’s licence and badges?
Within how many days should the driver return their Private Hire Vehicle Driver’s licence and badges?
- 10 days
- 7 days (correct)
- 21 days
- 14 days
If a licence holder receives a Fixed Penalty Notice, within how many days must they report it?
If a licence holder receives a Fixed Penalty Notice, within how many days must they report it?
- 14 days (correct)
- 7 days
- 10 days
- 21 days
What is the minimum notice period to inform Licensing Services about changes to medical circumstances?
What is the minimum notice period to inform Licensing Services about changes to medical circumstances?
- 12 hours
- 24 hours (correct)
- 72 hours
- 48 hours
What is the maximum time frame within which a licence holder can change their operator?
What is the maximum time frame within which a licence holder can change their operator?
How often must a driver over the age of 65 have a medical exam?
How often must a driver over the age of 65 have a medical exam?
Where must the notice indicating 'warning to all passengers' be positioned?
Where must the notice indicating 'warning to all passengers' be positioned?
Under what circumstances can a dog be positioned in a Private Hire Vehicle?
Under what circumstances can a dog be positioned in a Private Hire Vehicle?
Which of the following statements is true regarding the display of 'No smoking' signs?
Which of the following statements is true regarding the display of 'No smoking' signs?
What is the recommended age for a passenger to travel in the front seat with normal seat belt restraint?
What is the recommended age for a passenger to travel in the front seat with normal seat belt restraint?
What should be done if a Private Hire Vehicle badge is stolen?
What should be done if a Private Hire Vehicle badge is stolen?
Which document must be available for inspection in addition to all maintenance records?
Which document must be available for inspection in addition to all maintenance records?
What happens if a licence holder ceases to operate?
What happens if a licence holder ceases to operate?
Who can inspect the maintenance policy and records of a vehicle?
Who can inspect the maintenance policy and records of a vehicle?
Which items are strongly recommended to be provided and maintained in a vehicle at all times?
Which items are strongly recommended to be provided and maintained in a vehicle at all times?
When can a Private Hire Vehicle not use the most direct route?
When can a Private Hire Vehicle not use the most direct route?
What must a driver do if they lose their Private Hire Vehicle badge?
What must a driver do if they lose their Private Hire Vehicle badge?
Where should a Private Hire Vehicle driver wear their badge?
Where should a Private Hire Vehicle driver wear their badge?
What is the maximum number of passengers a saloon car licensed as a Private Hire Vehicle can carry?
What is the maximum number of passengers a saloon car licensed as a Private Hire Vehicle can carry?
When can a driver remove the vehicle plates or door signs?
When can a driver remove the vehicle plates or door signs?
What must a driver do at the end of each journey when a passenger exits the vehicle?
What must a driver do at the end of each journey when a passenger exits the vehicle?
How often is a Private Hire Vehicle driver required to undergo a DBS check?
How often is a Private Hire Vehicle driver required to undergo a DBS check?
Who should you report any convictions or fixed penalties to within 14 days?
Who should you report any convictions or fixed penalties to within 14 days?
Who may inspect the records of bookings made by a Private Hire Vehicle operator?
Who may inspect the records of bookings made by a Private Hire Vehicle operator?
Does a Private Hire Vehicle driver's license from one city council allow driving for a vehicle licensed by another council?
Does a Private Hire Vehicle driver's license from one city council allow driving for a vehicle licensed by another council?
Who is responsible for ensuring a 12-year-old child wears a seatbelt in a Private Hire Vehicle accompanied by their parent?
Who is responsible for ensuring a 12-year-old child wears a seatbelt in a Private Hire Vehicle accompanied by their parent?
What should you do if you suspect that a child you are transporting is at risk of child sexual exploitation?
What should you do if you suspect that a child you are transporting is at risk of child sexual exploitation?
Which of the following actions should you take if concerned about another driver’s behavior?
Which of the following actions should you take if concerned about another driver’s behavior?
If you notice children accepting lifts from different cars, what is your likely concern?
If you notice children accepting lifts from different cars, what is your likely concern?
When is it appropriate to respond to an elderly person asking you to take their shopping into their house?
When is it appropriate to respond to an elderly person asking you to take their shopping into their house?
What is one key responsibility you have towards vulnerable passengers?
What is one key responsibility you have towards vulnerable passengers?
What action should you take if offered a sexual favor in place of payment during a drive?
What action should you take if offered a sexual favor in place of payment during a drive?
Is it considered good practice to double up on bookings?
Is it considered good practice to double up on bookings?
What must a Private Hire Vehicle Driver do if approached by a member of the public without a prior booking?
What must a Private Hire Vehicle Driver do if approached by a member of the public without a prior booking?
What is the consequence for a Private Hire Driver caught picking up passengers without a booking?
What is the consequence for a Private Hire Driver caught picking up passengers without a booking?
Who can legally drive a Private Hire Vehicle?
Who can legally drive a Private Hire Vehicle?
When is it permissible to smoke in a Private Hire Vehicle?
When is it permissible to smoke in a Private Hire Vehicle?
What must a Private Hire Vehicle owner do within 72 hours after an accident?
What must a Private Hire Vehicle owner do within 72 hours after an accident?
Which of the following documents must be kept available for inspection in addition to maintenance records?
Which of the following documents must be kept available for inspection in addition to maintenance records?
What does the Maintenance Policy Statement need to be inspected by?
What does the Maintenance Policy Statement need to be inspected by?
Where should the identification plate of a Private Hire Vehicle be fixed?
Where should the identification plate of a Private Hire Vehicle be fixed?
Flashcards
Driver's Badge Display
Driver's Badge Display
The driver's badge must be worn on the upper part of the body, and an additional badge must be displayed on the top left front windscreen.
PHV Classification
PHV Classification
A PHV remains classified as such at all times, even when not carrying passengers.
Address Change Notification
Address Change Notification
Drivers need to notify the Council of any address changes within 7 days.
Booking Records
Booking Records
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Insurance Documentation
Insurance Documentation
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Safety Equipment
Safety Equipment
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Front Seat Passengers
Front Seat Passengers
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Lost Driver Badges
Lost Driver Badges
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DBS Applications
DBS Applications
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Direct Route
Direct Route
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Traffic Regulations
Traffic Regulations
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Appeal Process
Appeal Process
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Operator Change Notification
Operator Change Notification
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Vehicle Age Limit
Vehicle Age Limit
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Driver Medical Exams
Driver Medical Exams
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Child Seatbelt Responsibility
Child Seatbelt Responsibility
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Child Exploitation Reporting
Child Exploitation Reporting
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Booking Method
Booking Method
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Cruising for Fares
Cruising for Fares
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Accident Reporting
Accident Reporting
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ID Badge Display
ID Badge Display
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Elderly Passenger Assistance
Elderly Passenger Assistance
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Duty of Care
Duty of Care
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Study Notes
Private Hire Vehicle Driver Regulations
- Display driver's badge on the upper part of the body.
- Additional driver's badge must be shown on the top left front windscreen.
- Saloon cars can carry a maximum of 4 passengers; minibuses can carry 8.
- A Private Hire Vehicle (PHV) remains classified as such at all times.
- Vehicle plates and door signs must never be removed.
- Assist passengers with luggage and ensure to help them with entry and exit from the vehicle.
- Inspect the vehicle for lost property after each ride.
Licensing and Responsibilities
- Notify the Council of any address changes within 7 days.
- Private Hire Vehicle driver’s license must be submitted to the operator.
- Report any convictions or fixed penalties to the Council within 14 days.
- A driver cannot use a PHV license from one council to drive a PHV from another council.
- DBS checks for drivers are required every 3 years.
- Drivers must keep full and accurate booking records.
Safety and Compliance
- Original insurance documentation must be presented to the Council.
- Police and Council can inspect the original insurance certificates at any time.
- Vehicles should carry a fire extinguisher and first aid kit at all times.
- Passengers can travel in the front seat using normal seatbelt restraints if they are at least 12 years old.
Procedures and Reporting
- Report lost driver badges to the Council.
- Provide complete and accurate info on DBS applications.
- PHVs must take the most direct route unless requested otherwise by the passenger.
- Drivers must comply with all traffic regulations and not obstruct roads or pavements.
- Notify the Council of changes to medical circumstances within 24 hours.
Appeal and Operator Changes
- Drivers can appeal the Council’s decision within 21 days to the Magistrates Court.
- Notify Licensing Services in writing at least 24 hours before changing operators.
- Changes to operators cannot occur more than once within a 48-hour period.
Vehicle Age and Maintenance
- Vehicles must be no older than 12 years to be licensed.
- No smoking signs must be displayed at all times within the vehicle.
- If drivers are aged 45+, they require a medical exam every 5 years; those over 65 need one annually.
Child and Vulnerable Passenger Policies
- The driver is responsible for ensuring a child of 12 wears a seatbelt.
- Report any concerns about child exploitation or suspicious behavior.
- Inform the operator if a vulnerable passenger is transported.
- Ensure not to double book passengers.
Fare Policies and Acceptable Practices
- Drivers cannot charge higher fares than displayed on the meter.
- If passengers leave property in a vehicle, it must be reported within an acceptable time limit.
- Passengers can book PHVs in person but cannot hail them on the street without an advance booking.
Prohibition of Cruising
- It’s illegal for PHV drivers to cruise for fares and they cannot accept hails from passengers who haven’t booked.
Accidents and Inspections
- Report accidents to Licensing Services within 72 hours as per the Local Government Act 1976.
- Maintenance policies and vehicle records must be readily available for inspections by the local authority and taxi base.
Additional Responsibilities
- Display all required ID badges while operating.
- Assist elderly passengers courteously while avoiding personal involvement beyond their front door.
- Maintain a duty of care to ensure all passengers are treated with dignity and respect.
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