Keep It Moving Safety & Compliance CMV Training PDF

# Keep It Moving Safety & Compliance ## CMV Training ### Owner Operator Handbook #### COMPANY POLICY Safety, health, and security are key business objectives. It is our belief that every collision, injury, and security incident is preventable. Working safely and responsibly is a condition of emplo...

# Keep It Moving Safety & Compliance ## CMV Training ### Owner Operator Handbook #### COMPANY POLICY Safety, health, and security are key business objectives. It is our belief that every collision, injury, and security incident is preventable. Working safely and responsibly is a condition of employment. Owner Operators at all levels of the organization is responsible and accountable for safely performing all work operations and protecting Owner Operators, customers, assets, and the public. Building and maintaining a culture that is committed to safety, health, security, and environmental protection will help us: - Minimize or prevent personal injury, occupational disease, property damage, and/or damage to the environment. - Meet applicable federal, state, and local regulations and exceed those requirements where the business warrants it. - Reduce costs associated with injuries, collisions, theft, and future environmental cleanup liability. - Improve worker productivity and morale. - Promote a socially responsible image to the public and our customers. - Ensure that all company assets, Owner Operators, and intellectual property are adequately protected. Every driver will receive a Federal Motor Carrier Safety Administration Handbook and will need to return a signed acknowledgment to be filed in their Driver Qualification File. #### DRIVER RESPONSIBILITY Your attitude and work practices go a long way toward creating a safer workplace and achieving environmental objectives and targets. You have a responsibility to yourself and to your co-workers to perform every work assignment in a safe and secure manner while being supportive of the company's environmental policy. As a driver, you have a responsibility to: - Help all newly hired Owner Operators understand the importance of driving and working safely. - Observe all safety rules, safe driving guidelines, and safety and security-related work procedures at all times. - Report and/or correct any work-related hazards immediately. - Report and correct any environmental problems immediately. - Report all hazardous roadways and conditions that may affect you or other drivers. - Report all accidents, injuries, collisions, unsafe conditions, or unusual occurrences immediately to your supervisor. - Properly use appropriate personal protection equipment, tools, machinery, or vehicles. - Practice good housekeeping in your facility or vehicle. - Suggest safety and environmental protection improvements where needed. #### CORRECTIVE ACTION When a company manager determines that an Owner Operator/Owner has engaged in risk-associated behavior, management must take corrective action for the safety of all Owner Operators and the public. Important: Corrective actions must be uniform for violations resulting in collisions, injury or illness and those in which no collision, injury or illness occurred. The primary purpose of the corrective action is to prevent future occurrences of risk-associated behaviors and is not to penalize the Owner Operator for having a collision or injury. The extent of corrective action depends upon whether it is the Owner Operator's first, second, or third violation of risk-associated behavior within a rolling three-year period. Any combination of risk-associated behavior related to non-compliance of company procedures, related government regulations, preventable collisions, or moving violations must be considered cumulatively for the purpose of determining the appropriate corrective action. The following table provides guidelines for corrective action for first, second, and third incidents involving risk-associated behavior. | NO. OF INCIDENTS IN A THREE YEAR PERIOD | CORRECTIVE ACTION | |---|---| | First | Provide verbal counseling on how risk-associated behavior could have been prevented. Document the counseling in a letter to the Owner Operator and place it in his or her personnel file. • Provide remedial education and training to ensure the Owner Operator understands safe work practices. The remedial training should be provided immediately. If more extensive training is required, the training should be done within 14 days of counseling. | | Second | Suspend the Owner Operator without pay for a period of three days. Issue a warning letter to the Owner Operator. Inform the Owner Operator that additional disciplinary action, up to and including termination, can result from future risk-associated behavior. | | Third | Require that the Owner Operator attend additional remedial training to correct the risk-associated behavior and provide the manager with an action plan to eliminate risk-associated behavior. Terminate the Owner Operator. | #### CAPTAIN OF THE SHIP PHILOSOPHY We empower every driver to act as “Captain of the Ship,” when immediate action is required to correct potentially unsafe conditions or situations. This means that drivers have both the right and responsibility to stop any work or activity, including driving duties, when they are unable to proceed safely. They have the right to do this without fear of retribution. Management will be supportive and will not pressure drivers to take unsafe risks. Drivers are expected to take whatever actions are required to correct potentially unsafe conditions or situations when time does not permit resolution through normal levels of responsibility, as described in this policy. Drivers are responsible for determining their general ability to work or drive safely. If conditions are or will prevent a driver from completing a task safely, they should notify their supervisor immediately and determine a proper and safe solution. Unsafe conditions may include bad weather conditions, driver fatigue, illness, or equipment failure. Be aware that weather conditions sometimes change and improve rapidly. Therefore, drivers may be temporarily delayed in departing, depending on existing or continuing conditions. Drivers should report to their work location and decisions will be made regarding safe dispatch or operations. Note: If a driver decides to proceed under unsafe conditions, you may be held personally accountable for unsafe work practices or operating a vehicle during unsafe conditions. If a driver has any questions, needs guidance, or clarification on the details of this policy, please contact a supervisor. #### SAFETY RULES ##### GENERAL Drivers are expected to work accident, collision-and injury free. Working safely is a “condition of employment.” Drivers should: - Come to work well rested. Driver fatigue is a major contributing factor in many collisions. - Be familiar with your location’s emergency action plans. All drivers must meet with their supervisor to review their locations and/or vehicle’s safety work rules, building evacuation procedures, location of emergency/first aid equipment, and related procedures. - Know the emergency contact phone numbers for your location’s doctor, fire department, police department, and your supervisor. Contact information should be posted by the telephones in all facilities and issued to all drivers. - Know the location of fire extinguishers and fire protection equipment in your work facility or vehicle. If you are unfamiliar with its use, ask your supervisor for instructions. - This is a no smoking work environment. Comply with all “No Smoking” rules and smoke only in designated exterior areas. - Walk only in designated pedestrian walkways, when available. Always look where you are stepping. Be alert for changes in elevation, spills, or other tripping hazards. #### DRIVING POLICY We are committed to safety, service, and quality for both our Owner Operators and customers. Drivers are to operate company-owned leased or rented vehicles in accordance with the Driving Policy. This company requires all drivers to operate company-owned, leased, or rented vehicles in a safe and economical manner following the policy outlined below: - Company-owned, leased or rented vehicles are to be used solely for official company business. Unauthorized use is grounds for immediate termination. - Vehicles are not to be operated unless they are in a safe operating condition. - Drivers must be physically and mentally able to drive safely. - Drivers must be licensed, qualified, and approved to operate specific types of equipment. - Drivers must conform to all traffic laws and must maintain a safe speed and following distance, with allowances made for adverse weather and traffic conditions. - Drivers must respect the rights of other drivers and pedestrians. - Drivers may not use drugs or alcohol prior to, or while operating a company owned, leased or rented vehicle. #### SAFE DRIVING TECHNIQUES Drivers/Owner Operators must operate company vehicles safely, observing regulatory signs and traffic safety controls. - Stay on your approved and authorized route. Route deviations are costly and expose you to known and unknown hazards. - Drive with both hands firmly gripping the steering wheel (generally in the 10 and 2 o’clock positions). This will help to maintain control of the vehicle if you should incur a front axle tire blowout. - Aim high. Look ahead 12-15 seconds or approximately a quarter of a mile on the open road. In urban areas, look ahead two blocks. Being alert and looking ahead in the distance allows you to see everything in front of your vehicle, and to plan and react accordingly. - Keep your eyes moving. Scan your mirrors every three to five seconds and never focus or stare at a single object for more than two seconds. Your vehicle is capable of traveling great distances while you are distracted. - If sunlight glare or other intense light is limiting your vision, clean your windshield, use your sun visor, and consider wearing sunglasses. Avoid looking directly at the light source and try to focus temporarily on the lane lines/markers. - All posted speed limits must be obeyed. Deliberately operating your vehicle in excess of this limit, tampering with the governor and/or facilitating adjustment of the governor will result in disciplinary action, up to and including termination. - Operating speeds should always be adjusted and consistent with existing conditions, such as lighting, traffic, road and weather conditions. Never overdrive your personal line of sight. Drive at speeds that will allow you to come to a controlled stop within the area you can see. - Posted speed limits are for optimum conditions, such as daylight, clear vision, clear weather, straight road, no construction, and/or light traffic. Incrementally decrease your speed as conditions deteriorate. - Never over drive your headlights. Over driving your headlights means driving at speeds where you can’t see upcoming road hazards because your stopping distance is greater than the effective illumination of your headlights. - Engage turn signals for a minimum of three flashes and re-scan your mirrors a final time to ensure clearance prior to changing lanes, merging, or turning. - If faced with lane encroachment where there is potential impact from opposing traffic, always first look to go right in a “controlled and slowing maneuver.” Use caution to remain on the roadway. Be aware that going to the left may expose you to opposing head-on impact and the lane that the opposing vehicle would be trying to return to. - Approach intersections prepared to stop within the available sight distance, allow cross traffic to clear no matter if you have the right of way or not. Be established in the proper lane and do not change lanes while crossing intersections. Look left, right, left, and then right again before entering the intersection. - When making right and left turns, signal your intentions early and position yourself in the most righthand turn lane available. If going right, control traffic access to your right between you and the curb. When going left, stay in your lane and closely monitor traffic from your left. - Be aware of low overhead clearances such as overpasses, awnings, canopies, low hanging utility wires, or tree limbs. Know the height of your vehicle. - You are required to fully utilize all safety-related, collision prevention equipment as trained and directed by the company. Notify your supervisor immediately of any operating deficiencies. - Do not jump from the truck cab, the back of a van or trailer, the “catwalk” area behind the cab, or from any other part of a vehicle. When entering or exiting a vehicle, always use the “three points of contact” method. #### DISTRACTED DRIVING Accident reports conclude that on average, 80% of all collisions and 68% of all rear-end collisions are caused by distracted driving. Below is a list of the Top 10 Driving Distractions. While driving, avoid: - Using your cell phone to talk or text - Programming your GPS - Eating - Adjusting the radio - Retrieving items from the floor or back seat - Lighting/smoking cigarettes while driving - Engaging in a conversation with passengers - Reading billboards or outdoor signs - Gawking at accidents - 10. Communicating/waving to known pedestrians #### FIREARMS / WEAPONS To ensure that we maintain a workplace safe and free of violence for all Owner Operators, customers and guests, the company prohibits the possession or use of weapons on company premises or property, including company-owned, leased, or controlled vehicles, except where allowed by law. Weapons include, but are not limited to, firearms, explosives, knives and other weapons that could cause harm. Note: Any Owner Operator in violation of this policy will be subject to disciplinary action, up to and including termination. #### FATIGUE MANAGEMENT No driver shall operate a vehicle on company business, and management shall not knowingly require or allow an Owner Operator to operate a motor vehicle if the driver’s ability or alertness is impaired from fatigue, and potentially unsafe to operate a motor vehicle. The company’s “Captain of the Ship” philosophy applies to fatigue management. Note: Failure to comply with this policy will result in disciplinary action up to and including termination of employment. #### HOURS OF SERVICE (HOS) Drivers are required to document their hours of service (HOS) activities “accurately,” and as legally required by Federal Motor Carrier Safety Regulations [FMCSR]. The company will never ask a driver to violate HOS regulations under any circumstances. Intentional “fraudulent” HOS documentation will result in disciplinary action, up to and including termination. HOS violations within a rolling 36-month period will be considered Risk Associated Behavior (RAB) and will result in disciplinary action up to and including termination. Furthermore, this involves the strict 11-hour driving rule, 14-hour on-duty rule, and the 60/70-hour rules. Driving safely is primarily a driver’s responsibility. If you are running late, stay late. Do not hurry to make up time and take unnecessary risks. Drivers are required to allow and document a minimum of 15 minutes each for the completion of a pre- and post-trip vehicle inspection. Specialized equipment may take longer. Drivers must submit manual duty logs and download on-board computer data on a daily basis or before their next departure. #### DRIVER REQUIRED REPORTING In addition to prompt reporting of all accidents, collisions, work-related injuries or unsafe conditions, drivers are required to report the following occurrences to their supervisor/manager within 24 hours: - Receipt of any traffic citation (personal and/or company vehicle) - Conviction of any traffic violation. Suspension, revocation, or cancellation of a driver’s license or loss of the right/disqualification to operate a commercial motor vehicle. Receipt of any roadside inspection, regardless of the outcome. If receipt is not provided at the scene, request the inspector’s business card and/or inspection case number in the event your supervisor decides to make an official follow-up inquiry. Note: Failure to promptly report these to your supervisor will result in disciplinary action, up to and including termination. #### INJURIES AND ILLNESSES All work-related injuries must be reported immediately to your supervisor. Failure to do so in a timely manner may result in disciplinary action, up to and including termination. If you are ill, do not report to work. Contact your supervisor in advance of your scheduled work time. If you become ill during your work shift, report this to your supervisor immediately. #### COLLISION’S A collision is defended as any occurrence involving a motor vehicle driven by an Owner Operator on company business, which results in death, injury, or property damage, unless the vehicle is properly parked. If a collision occurs: - Get safely off the road, turn your vehicle ignition off, give or receive emergency medical care (if qualified), secure the scene, notify local authorities, and display your reflective triangles in accordance with Federal Motor Carrier Safety Regulations (FMCSR). - Complete the accident procedures. If equipped with Teletrac or onboard computer unit, capture the “final minute data” prior to moving the vehicle. - Report the collision to your supervisor immediately. Failure to provide timely supervisory notification may result in disciplinary action, up to and including termination. The supervisor may direct you to make other notification/support phone calls as necessary. - Photos of the scene should be taken as soon as possible. Include all of the vehicles involved (damage details, four sides, license tag, and vehicle number), property damages, the roadway and any skid marks, spills or debris, traffic controls, and the roadway approaching the point of impact. - Obtain witness names, addresses, and phone numbers. Make note of any bystanders, stopped vehicles, and tag numbers: - Obtain and provide a valid driver’s license, vehicle registration, and insurance documents. Drivers, Owner Operators, and supervisors should exercise professional restraint following a collision. Never admit guilt, negligence, or speculate on the causes. Discuss the details only with the investigating authorities, managers, or other verified representatives approved by the company. Do not talk to the media - if you are approached for comment, refer them to the company’s Corporate Communications department, or your supervisor. Regulatory required post-collision alcohol and drug testing will be performed as soon as possible if the collision results in a fatality, or if our driver recieves a citation coupled with either emergency medical treatment away from scene or a vehicle being towed. It will be investigated and reviewed thoroughly to determine the root cause, preventability, and to ensure that appropriate preventive follow-up actions are taken. It will be considered preventable when the results show that the driver failed to prevent the collision by anticipating hazards, the unsafe actions of others, or not applying appropriate defensive driving methods. If the collision is determined to be preventable, it will also be considered Risk Associated Behavior (RAB). RAB is defined as sub-standard safety performance by an Owner Operator resulting in injuries and collisions. Note: Working safely is a condition of employment. #### MINOR COLLISIONS “Minor” preventable collisions occurring within a rolling 36-month period will result in the following corrective disciplinary actions against the responsible Owner Operator: | 1st Offense | Counsel, written reprimand, perform remedial training, and satisfactory check ride required | |---|---| | 2nd Offense | 3-day suspension, written reprimand, remedial training, satisfactory check ride, and Owner Operator action plan | | 3rd Offense | Termination | #### MAJOR COLLISIONS “Major” collisions involve any of the following: - Fatality - Emergency medical treatment away from the scene - Damages exceeding $30,000 Major collisions determined to be “preventable” will result in Owner Operator termination. The involved driver has the right to request a formal collision review board within three days of receiving the preventability decision. If drivers have questions, they should review the details with their supervisor. Collisions will be considered “non-preventable” if the driver applied appropriate defensive driving techniques, controlled the vehicle by making allowances for road, traffic and weather conditions, and took the necessary precautions and actions to avoid the collision. #### DRIVER HEALTH RULES ##### DRUG AND ALCOHOL POLICY We strive to maintain a workplace free from the effects of substance abuse. It recognizes that drug and alcohol abuse, which impairs judgment and significantly increases the risk of injury, may pose a direct and significant threat to safety, and to the goal of a productive and efficient working environment. This Drug and Alcohol Policy, which is applicable to all Owner Operators in the United States, is a vital policy and all Owner Operators will be held accountable for ensuring compliance. The term “Owner Operators” includes all regular full-time, regular part-time, temporary, casual, and leased or contract Owner Operators. Contract and supplier personnel are expected to abide by our company’s rules regarding the use and abuse of illegal drugs and alcohol while on our premises or while performing any work for our company, but will be referred to their own employers whenever testing is indicated. Note: Owner Operators subject to the Department of Transportation’s (DOT) rules on drug and alcohol abuse (through regulations enforced by the Federal Motor Carrier Safety Administration (FMCSA) and/or the Federal Transit Administration (FTA) must also comply with our company Drug and Alcohol Policy. #### DOT REQUIREMENTS The U.S. Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), and Federal Transit Administration (FTA), acting to implement a federal law called the Omnibus Transportation Owner Operator Testing Act, have adopted regulations requiring our company to implement an Owner Operator drug and alcohol policy for commercial motor vehicle operators and transit workers. The regulations include prohibitions on the use of drugs and alcohol and establish drug and alcohol testing requirements for those workers. Please refer to the DOT Regulated Workers’ Drug and Alcohol Policy for guidance. #### DOT REGULATED WORKERS POLICY ##### PROHIBITED BEHAVIORS All company Owner Operators are prohibited from using illegal drugs whether on or off duty and may be subject to restrictions regarding their use of prescription drugs and nonprescription (over the counter) drugs. Owner Operators may not use alcohol while working or while on company premises except as described below. #### USE OR POSSESSION OF ILLEGAL DRUGS The use, possession, manufacture, distribution, sale, attempted sale, or other involvement with illegal drugs by any Owner Operator is prohibited and may result in discipline, up to and including immediate termination from employment. The use of any prescription medication that is illegal to use or possess in the United States or that is prescribed for another person is prohibited by our company policy. The use of “medical marijuana” and synthetic marijuana is prohibited by federal law and is also prohibited by this policy. Our company will not accommodate medical marijuana use unless affirmatively obligated to do so by law. #### USE OF PRESCRIPTION DRUGS Prohibited drugs may also include prescription medications, under some circumstances. The use of prescription medication is prohibited when: - Medication is not prescribed for the Owner Operator. - Owner Operator exceeds the prescribed dosage. - Medication causes the Owner Operator to be impaired or unfit while on duty. - Owner Operator is a driver or operates machinery and the directions on the medication warn user to avoid driving or operating machinery. - Medication is not approved in accordance with DOT regulations for use while on duty. For example, the use of methadone or marijuana always disqualifies a driver from performing DOT-regulated safety-sensitive work. Note: Prohibited use or distribution of prescription drugs will result in disciplinary action, up to and including termination. #### USE OF NON-PRESCRIPTION DRUGS The use of non-prescription (over the counter) medications is prohibited when: - Medication causes the Owner Operator to be impaired or unfit. - Owner Operator is a driver or operates machinery and the medication directions warn the user to avoid driving or operating machinery. - The use of non-prescription drugs that contain alcohol is subject to the same restrictions our company places on the use of alcoholic beverages while working. Safety-sensitive and regulated Owner Operators must not take medications that contain alcohol within four hours before they go on duty. Prohibited use of non-prescription drugs will result in disciplinary action, up to and including termination. #### USE OR POSSESSION OF ALCOHOL The use or possession of alcohol by any Owner Operator while on company property is prohibited and may be grounds for disciplinary action, up to and including termination. Exception: On occasion, management may approve the use of alcohol at a company sponsored event. Owner Operators who chooses to consume alcohol at such events are expected to exercise good judgment an