Commander's Guide to Enhancing Readiness and Resilience 2021 PDF

Fleet and Family Support Center Commander’s Guide to Enhancing Readiness and Resilience Issued 2021 CNIC Family Readiness (N91) Introduction The Fleet and Family Support Program (FFSP) READINESS promotes readin...

Fleet and Family Support Center Commander’s Guide to Enhancing Readiness and Resilience Issued 2021 CNIC Family Readiness (N91) Introduction The Fleet and Family Support Program (FFSP) READINESS promotes readiness and resilience to strengthen The ability to produce, deploy the Navy and its family members, supports and sustain military forces that will perform successfully in combat. mission readiness, helps commanders plan for and respond to family readiness needs and facilitates building a strong community network of services RESILIENCE through community outreach and partnerships. The ability to withstand, recover The goal is to deliver the best services at the and grow in the face of stressors right time and in the right place. These services and changing demands. are integral to the command structure and enable commands and Sailors to be battle ready. This is accomplished through the development of financial security, emotional stability and adaptation to meet an ever- changing OPTEMPO. The Commander’s Guide to Enhancing Readiness and Resilience provides commands with Fleet and Family Support Center (FFSC) information in an easy-to-use reference of available programs and services while afloat, ashore or online. Each of the three sections articulates how FFSP can strengthen commands, Sailors and families through workshops, resources and one-on-one connections to enable commands to focus on war fighting. KEY NAVY LIFE EVENTS FFSP ADDRESSES Homeport or permanent Financial issues: Deployment preparation: change of station (PCS) Possessing a solid Helping Sailors succeed move: Planning is a critical foundation in financial through separation and step in managing emotions education ensures Sailors anticipate challenges so they and can make a PCS a maintain their security may experience a smooth challenge rather than a risk. clearance and reduces transition with each stage in stress at home. their deployment cycle. 1 The three tabbed sections are Online, Afloat and Ashore. Each section is organized according to: WHY HOW WHAT Why the service exists How the service can be What information the and the benefits to delivered or accessed. service offers and is commands and Sailors. organized according the readiness and resilience. While services have always been available online, afloat and ashore, the COVID-19 pandemic provided the opportunity for increased online use, further developing this delivery method to provide mandated programs virtually. Additionally, genera- tional preferences by Sailors and their families for online access provided a conve- nient avenue to services in their berthing, on their couches and on the mess decks. 2  ONLINE This section covers FFSP programs available virtually on the Commander, Navy Installations Command (CNIC) learning management system (LMS). Before the COVID-19 pandemic, the CNIC LMS was used primarily as an internal training tool for FFSP staff. Almost overnight, beginning in April 2020, FFSCs adapted and expanded services to Sailors and their families. Using the CNIC LMS and the secure Adobe Connect platform, workshops were made available regardless of geography or time zone. Education/Training Workshops Why LEADERSHIP SAILOR As the needs of Sailors evolve, FFSP continues The FFSP is available virtually to its commitment to deliver services where Sailors, providing a convenient avenue needed. Training is not limited to a brick and for mandated and comprehensive mortar setting but available while under- education. In addition, point of way or in port. It is also useful for Sailors on contact (POC) training provides temporary additional duty (TAD) in remote leadership experience and learning locations as well as Reservists. This is all with opportunities that contribute to the goal of building readiness and resilience command operations and enhance to create a high level of mission readiness. career progression. How Online learning is hosted on the CNIC LMS (https://learning.zeiders.refineddata. com). This virtual portal is accessible via personal as well as Navy-Marine Corps Intranet (NMCI) platforms 24 hours a day, seven days a week. The CNIC LMS houses the Navy Family Portal, webinar registration calendar and on-demand e-learning courses. 3  What ONLINE The CNIC LMS is comprehensive in its offerings. For command purposes, the CNIC LMS offers mandated training and personal skill building available to Sailors and their families. For Active-Duty Sailors Navy General Military Training (provided live, facilitator-led) Virtual Command Financial Specialist (VCFS), OPNAVINST 1740.5D, U.S. Navy Personal Financial I think the team has done Management Program: VCFS training was created an outstanding job putting after in-person workshops were unavailable during this virtual class together, the pandemic. VCFS provides appointed CFSs the serving all the services across the globe. required training designed to maintain financial – VCFS Sailor efficacy throughout the unit so the command can remain mission ready. The CNIC LMS also provides a To date, there are digital record that follows each participant through each day of instruction and delivers a certificate of 2,418 VCFS graduates completion digitally after all requirements are met. Virtual Transition Assistance Program (VTAP), In the first year of VTAP, over 22,000 OPNAVINST 1900.2C, Transition Assistance Program: Transitioning Sailors may attend required TAP virtually Sailors (VTAP). VTAP met an abrupt need for the virtual attended the various courses delivery of a traditional in-person TAP. Working with command career counselors, the Office of the Chief of Naval Operations (OPNAV), the Department of I actually think the Labor and FFSC staff, Sailors across the globe were webinar format is easy to able to prepare for their transition to civilian life. follow and participation is VTAP covers the exact requirements of the in-person less distracting. – VTAP Sailor course. Command POC Training (provided as self-paced e-learning) Incident Determination Committee (IDC), OPNAVINST, 1752.2C, Family Advocacy Program: IDC provides a vital role in the command, reviewing and addressing incidents of family violence. In order for IDC members to provide fair assessment and recommendations, this is required training. It is delivered in a self-paced, on-demand format that is easily accessible to the learner. This flexibility allows service members to complete training at the time and place of their choosing. Unit Sexual Assault Prevention and Response Victim Advocate (SAPR VA), DoD Directive 6495.01, Sexual Assault Prevention and Response (SAPR) Program: Unit SAPR VAs serve an essential role in providing education, resources and referrals on the prevention 4  ONLINE of sexual assault and reporting of incidents. With the challenges associated in this sensitive area, training is essential to Sailors embedded in the command. As issues arise and information is needed, “just in time” training is provided on the CNIC LMS. Additionally, as part of the mandate, continuing education is available virtually. For Active-Duty Sailors and Families Live, Facilitator-led Webinars Available on the CNIC LMS In the first year, FFSCs offered 1,125 webinars Webinars at the moment of need for Sailors cover all FFSP programs. Below are some examples of webinar offerings that reflect the same in-person with more than services FFSCs have offered for decades. 59,700 participants READINESS PROGRAM PURPOSE GROUP WORKSHOPS DEPLOYMENT Designed to help Sailors and Deployment Support for Kids (SECNAVINST 1754.1B) their families successfully Family Readiness Groups (FRGs) manage the challenges of Returning To Children deployment, helping them Single Sailor Deployment anticipate and understand The Stages of Deployment the physical and emotional demands of separation. FAMILY EMPLOYMENT Helps spouses and family Accessing Higher Education READINESS members gain the tools Federal Résumé Writing PROGRAM (FERP) they need to obtain suitable (SECNAVINST 1754.1B) LinkedIn 101 employment, establish career USA Jobs goals and maintain their Winning Interview Techniques career progression throughout their service member’s career. LIFE SKILLS Steers Sailors and families in Conflict Resolution: Skills for EDUCATION self-discovery, developing a Personal and Professional Life (SECNAVINST 1754.1B) growth mindset and exploring How to Have Difficult new techniques to build Conversations mental strength. Leadership Strategies: Informal Resolution Mind-Body Mental Fitness (MBMF) Positive Leadership Strategies Understanding Anger NEW PARENT Transitions families into ABCs of Safe Sleep SUPPORT PROGRAM parenthood before the Ages and Stages of Child (NPSP) birth of a child and after by (SECNAVINST 1754.1B) Development providing developmental Discipline of Toddlers courses and resources during the child’s first four years. 5 ONLINE PROGRAM PURPOSE GROUP WORKSHOPS OMBUDSMAN Trains this vital link between Electronic Ombudsman Basic (SECNAVINST 1754.1B) the command and families Training (eOBT) (OPNAVINST 1750.1G) with initial training, Ombudsman Hot Topic networking and continuing Discussions education on resources, Ombudsman Regional partner agencies and military Assemblies directives. PERSONAL FINANCIAL Seeks to help achieve financial Credit Repair Clinic MANAGEMENT goals through various Family Financial Planning (SECNAVINST 1754.1B) touchstones in a Sailor’s Now I’m the Landlord career. Scam Alert Surviving the Holidays Financially RELOCATION Aids in the preparation and Money and the Move ASSISTANCE execution of a PCS, whether Sponsor Training PROGRAM within the continental United (SECNAVINST 1754.1B) States or overseas. SEXUAL ASSAULT Promotes healthy sexuality to SAPR Basics PREVENTION AND eliminate sexual assault. RESPONSE (DoD Directive 6495.01) (SECNAVINST 1752.4C) (OPNAVINST 1752.1C) TRANSITION Prepares Sailors for transition Quick Tips for a Great Résumé ASSISTANCE to the civilian sector, whether Navigating DOD SkillBridge PROGRAM (TAP) it be to another career, further Navy Retirement: Is it Enough? (OPNAVINST 1900.2C) (SECNAVINST 1754.1B) education or retirement. Salary Negotiation Skills Survivor Benefit Plan Basics Virtual Transition Assistance Program (VTAP) * One-on-one virtual consultation may be available through your local FFSC. Navy Family Portal Today’s military family is accustomed to finding the information they need online and available on their devices. The Navy Family Portal, located on the CNIC LMS, provides a location to access virtual FFSC webinars, the Navy Family ehandbook, Live Well Resiliency Webinars and the Navy spouse library. The portal is an excellent source of information for any spouse, parent, child or partner, directing them to appropriate and accurate information. 6  AFLOAT This section refers to FFSP programs and services that can be brought to a command afloat during a specified time in the command’s deployment. The focus is on topics that are relevant to ships, submarines and air wings away from the homeport. Education/Training Workshops Why LEADERSHIP SAILOR Commands benefit from specialized Sailors who participate in FFSC training benefit FFSC deployment and life skills training from skills gained to manage the challenges and that addresses Sailors’ specific needs, changes of deployment. Regardless of a Sailor’s keeping them mission ready. Support deployment experience, FFSC prepares the is available aboard the command (i.e., experienced Sailor who is ready to lead junior mess decks, ready rooms, hangar bays), Sailors, Sailors deploying after a life change (i.e., meeting Sailors in their workspaces at new parent, new intimate partner, divorce, etc.) times convenient in their workday. and first-time deploying Sailors. How In-Person Teams At the request of leaders, FFSC staff respond aboard the vessel or at the command’s location and provide financial readiness, career services and life skills courses related to deployment that will build adaptability skills before, during and after deployment. FFSC trainers have experience training in a variety of settings and to many different groups. Departure and Separation Teams FFSC educators and clinicians meet Sailors during the critical first few weeks of deployment, offering individual and group workshops. Commanding officers (COs) have commended departure and separation teams, stating the command “is better prepared mentally and will be more resilient as they face and continue executing the current deployment because of the training provided by the FFSC team.” (CO, USS Vella Gulf, from Navy Region Mid-Atlantic, FFSP - Departure and Separation (D&S) Initiative After Action Report) 7 AFLOAT Achieving financial goals Crisis intervention, including while underway. Sailor Assistance and Intercept for Life (SAIL) services. Building resilience Departure and through mindfulness and Managing the separation. separation meditation, finding balance Onboard resources and building workshops while deployed. support networks. include, but are Communication skills. not limited to: Sleep management. Conflict resolution. Single/co-parenting. Co-parenting during Suicide prevention. deployment. Stress and anger management. Deployed Resiliency Educator (DRE) A DRE is assigned to large-deck ships (i.e., aircraft carriers and amphibious assault ships) and works as part of the departure and separation team. The DRE works with commands to build individual and group resiliency during deployment with customized and targeted workshops. Additionally, the DRE will embed themselves within the unit to provide on-site assessment to readiness programs and will address any challenges or concerns within the unit. Return and Reunion (R&R) Teams FFSC trainers provide on-site training to returning commands, to help Sailors reintegrate successfully after deployment. R&R teams have supported commands for decades in enhancing personal and family resilience during a period of adjustment. R&R briefs Car Buying Strategies. Reintegrating with Partners. include, but Consumer Awareness. Reintegrating with Children. are not limited to: New Parents. Singles Returning to Homeport. 8 Non-Medical Counseling AFLOAT Why LEADERSHIP SAILOR Sailors will bring to a deployment their current life Short-term, solution-based experience. In finding their new rhythm and routine counseling aboard has been afloat, counseling will support building individual shown to help Sailors adjust before, resilience and readiness that can strengthen command during and after deployment resilience. Previous leadership commended clinicians and addresses life changes and afloat, stating, “Huge dividends are being paid to challenges, catching vulnerabilities the mission of the ship by having additional clinical before they become threats. support aboard.” (CO, USS Mitscher, NRMA FS DS AAR) How Deployed Resiliency Counselor (DRC) The DRC is a shipboard credentialed clinical counselor who provides short-term individual therapy and psychoeducational training on Sailor resiliency topics such as suicide prevention, stress management, substance abuse and sexual assault prevention. Additionally, the DRC provides on-site care in the Sailor’s workspaces on aircraft carriers and large-deck amphibious assault ships. 9 10  In FY20, ASHORE This section outlines programs and services available for shore-based commands or for deployed commands 6,027,053 Sailors and family members while in port. There are 79 FFSC sites worldwide. received FFSC services Why LEADERSHIP SAILOR FFSC is a valuable proactive partner in mission FFSC provides the necessary services needed readiness, providing quality of life programming to manage the realities of military service while designed to cultivate personal and unit readiness. commending growth and strengthening To support command self-sufficiency, training is morale. Additionally, many FFSC workshops given to POCs for SAPR VAs, CFSs, TAP, IDC training, are available in one-on-one sessions designed Exceptional Family Member Program (EFMP), to strengthen personal and family readiness, ombudsman and more. which is crucial to combat readiness. How Face-to-face, on location at FFSC or at a command; requested services are available at the time and place convenient for the command schedule. In addition, regularly scheduled workshops are held at the FFSC, which can be accessed by contacting your local FFSC or visiting the installation website. Navy Region Northwest Navy Region Europe, Africa, Southwest Asia Navy District Washington Navy Region Navy Region Mid-Atantic Japan Navy Region Southwest Navy Region Southeast Find your FFSC at Navy Region https://www.cnic.navy.mil/map.html Joint Region Hawaii Marianas 11  What ASHORE READINESS ONE-ON-ONE PROGRAM PURPOSE GROUP WORKSHOPS SESSIONS CLINICAL Focuses on finding Sessions with certified Couples Communication COUNSELING solutions that enable mental health providers Group Counseling (DoD Instruction Sailors and their families who specialize in the Flexible Thinking 6490.06) to develop problem- military lifestyle and Mindfulness and (SECNAVINST 1754.1B) solving skills through culture. Meditation short-term counseling. Stress Management DEPLOYMENT Assists Sailors and their Individual support Couples and Deployment (SECNAVINST 1754.1B) families in successfully through Work and Family Family Readiness Groups managing the challenges Life (WFL) consultants (FRGs) of deployment, helping that will enable success Financial Planning for them anticipate and before, during and after Deployment understand the physical deployment. Pre-, Mid-, Post- and emotional demands Deployment and of separation. Reintegration Resources for Children Single Sailor Deployment DISASTER Prepares Sailors and their Sessions for emergency Family Emergency PREPAREDNESS families for emergencies preparation and planning Planning (SECNAVINST 1754.1B) and provides relief when in areas such as insurance, Financial Planning for disaster strikes. evacuation plans and Emergencies financial effects of emergencies. EXCEPTIONAL Provides support to Consultations with EFMP EFMP Resources FAMILY MEMBER military family members case liaisons assigned The Nuts and Bolts of PROGRAM (EFMP) with special needs, to each sponsor/family EFMP (SECNAVINST 1754.1B) connecting them to enrolled in the EFMP necessary resources. program. They provide information and referral to resources, offer assistance in developing a family service plan and assistance with EFMP concerns. 12  ONE-ON-ONE ASHORE PROGRAM PURPOSE GROUP WORKSHOPS SESSIONS FAMILY Helps spouses and family Appointments available Accessing Higher EMPLOYMENT members gain the tools for résumé review, Education READINESS they need to obtain education referrals, Finding Federal PROGRAM (FERP) suitable employment, guidance on obtaining Employment (SECNAVINST 1754.1B) establish career goals military spouse licensure Interview Techniques and maintain their career reimbursement and other Options for Portable progression throughout career development Careers their service member’s through WFL consultants. Résumé Writing career. INFORMATION AND Provides a service to Assistance is provided Each program has an I&R REFERRAL (I&R) Sailors and their families via phone, email or component as a part of (SECNAVINST 1754.1B) where they can learn in-person consultations its delivery. about and access what from I&R specialists who is offered by the FFSC, stay abreast of local and the Navy and local national resources. community partners. LIFE SKILLS Steers Sailors and Specialized sessions Building Self-Esteem EDUCATION families in self-discovery, which meet the specific Communication Skills (SECNAVINST 1754.1B) developing a growth needs of Sailors with Conflict Resolution mindset and exploring educational services Mind-Body Mental new techniques to build facilitators (ESF) or clinical Fitness (MBMF) mental strength. educators. Stress and Anger Management NEW PARENT Transitions families into Home visits by nurses and Breastfeeding SUPPORT PROGRAM parenthood before social workers provide Discipline of Toddlers (NPSP) the birth of a child individual education and Infant Massage (SECNAVINST 1754.1B) and after by providing support in a similar way New parent courses developmental courses friends and family would Prenatal courses and resources during the with new parents. child’s first four years. OMBUDSMAN Trains this vital link Consultation and resource Command indoctrination (SECNAVINST 1754.1B) between the command referral to command and general military (OPNAVINST 1750.1G and the families ombudsmen through trainings by command CH-2) with initial training, FFSC ombudsman invitation. networking, continuing coordinators. education on resources, partner agencies and military directives. PERSONAL Seeks to help Sailors Individual meetings with Budgeting FINANCIAL achieve financial an accredited financial Consumer Awareness MANAGEMENT goals through various counselor (AFC) to Car Buying (PFM) touchstones in their address specific financial Home Buying (SECNAVINST 1754.1B) career. questions. Saving and Investing Thrift Savings Plan 13  ONE-ON-ONE ASHORE PROGRAM PURPOSE GROUP WORKSHOPS SESSIONS RELOCATION Aids in the preparation Consultations are Family Care Plan ASSISTANCE and execution of a PCS, available to provide Preparation PROGRAM whether within the customized planning with Navy 101 (SECNAVINST 1754.1B) continental United States WFL consultants. Sailors and Families on or overseas. the Move Sponsor Training SEXUAL ASSAULT Promotes healthy Compliance planning Active Intervention PREVENTION AND sexuality to eliminate and advice to command Atlantic: A Graphic Novel RESPONSE (SAPR) sexual assault. leadership through FFSC on Consent training (DoD Directive 6495.01) SAPR VA and unit SAPR Healthy Sexuality (SECNAVINST 1752.4C) VAs. Restricted Reporting and (OPNAVINST 1752.1C) Unrestricted Reporting SAPR Basics SAPR VA Training TRANSITION Prepares Sailors for Appointments are Finding Federal ASSISTANCE transition to the civilian available with TAP Employment PROGRAM (TAP) sector, whether it be to specialists through the Interview Techniques (OPNAVINST 1900.2C) another career, further transition process to LinkedIn: The Power of (SECNAVINST 1754.1B) education or retirement. address specific needs, Networking such as job search, Résumé Writing portable careers and Transition Assistance education. Program (TAP) RESILIENCE ONE-ON-ONE GROUP PROGRAMS DEFINITION SESSIONS WORKSHOPS DISASTER Relief through Ready Individual assistance Understanding Disaster PREPAREDNESS Navy is an emergency through the Family Insurance preparedness program Information Call Center providing assistance (FICC), emergency family when disaster strikes. assistance center (EFAC), mobile outreach teams (MOTs) and the Navy Family Accountability and Assessment System (NFAAS). EXCEPTIONAL Addresses the unique EFMP liaisons work with EFMP Basics FAMILY MEMBER needs of the exceptional CNIC and the Navy judge PROGRAM (EFMP) family members (EFM) advocate general to and connects them to provide legal support for response services to families. advocate for the family. 14  ONE-ON-ONE GROUP ASHORE PROGRAMS DEFINITION SESSIONS WORKSHOPS FAMILY ADVOCACY Responds to allegations Assistance to provide the Offender accountability PROGRAM (FAP) of domestic abuse, child appropriate treatment Rehabilitative education (SECNAVINST 1752.3B) abuse or neglect. related to cases through and counseling (OPNAVINST 1750.3A) FAP clinicians. Victim safety and (OPNAVINST 1752.2C) protection NAVY GOLD Provides long-term Individual response Dealing with Grief and STAR (NGS) support to family to Survivors after loss Loss members of Sailors who aiding in adjustment, Gold Star Survivor events die while on active duty. stabilization and grief- Support groups related support by NGS representatives. LIFE SKILLS Offers court-mandated Educational services Building Effective Anger EDUCATION training or life skills facilitators (ESFs) or Management Skills courses that guide Sailors clinicians provide one- (BEAMS) and family members on-one services upon Co-Parenting when experiencing request. Effective Parenting events or crises. Responsible Anger Management (RAM) PERSONAL Delivers support in To help maintain a Financial Responsibility FINANCIAL situations of financial security clearance, AFCs in the Military EDUCATION instability, which could provide corrective action Tackling Debt affect command job to a Sailor’s individual requirements. financial situation. SAILOR ASSISTANCE Supports Sailors after FFSC clinician will AND INTERCEPT an incident of suicide- provide rapid assistance, FOR LIFE (SAIL) related behavior or risk assessment, care suicide attempt. coordination and reintegration assistance through a series of contacts for a minimum of 90 days after the suicide-related behavior. SEXUAL ASSAULT Provides assistance FFSC SAPR VAs and unit 24/7 sexual assault PREVENTION AND when an incident of SAPR VAs will help the support line available RESPONSE (SAPR) sexual assault has victim in steps following when incidents occur. been identified in the an incident. command. 15  Non-Medical Counseling ASHORE Why LEADERSHIP SAILOR Sailors bring to commands their past experiences, Short-term, solution-based counseling which could affect their functioning at the helps Sailors adjust before, during and after command. To help acclimate to their new role deployment and through life changes and and organization, counseling provides a necessary challenges by building problem-solving skills support in building individual readiness and and strengthening personal flexibility. resilience. It also forms personal and family readiness, which is essential to combat readiness. How Therapy services are delivered one-on-one or in a group setting, depending on the service and delivery requested. What Short-term, solution-based counseling designed to address life challenges that relate to the military lifestyle. Adjusting to military life. Divorce. Counseling Anger management. Family counseling topics may (including blended families). Child counseling. include, Grief and loss. but are not Communication and conflict resolution. Infidelity. limited to: Deployment reintegration. Parenting skills. 16  RESOURCES Resources Fleet and Family Support Center locator https://www.cnic.navy.mil/ffr/family_readiness/fleet_and_family_support_program/FFSC.html Chaplain Corps https://www.navy.mil/CHAPLAIN-CORPS Commander, Naval Installations Command (CNIC) https://www.cnic.navy.mil DoD Safe Helpline https://safehelpline.org Military One Source https://www.militaryonesource.mil Navy Medicine https://www.med.navy.mil Navy Personnel Command www.mynavyhr.navy.mil/Navy-Personnel-Command NFAAS navyfamily.navy.mil Navy App Locker https://www.applocker.navy.mil 17