Communication Quiz 1 Study Guide PDF
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Uploaded by RevolutionarySalamander5753
University of California, Santa Barbara
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This is a study guide for a communication quiz. The guide covers verbal and nonverbal communication, schemas, perception, and other relevant concepts.
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Week 2 Communication is.. ○ Symbolic ○ Influenced by culture ○ Transactional ○ Built off shared codes ○ Altered by channels ○ Informed by intentions Verbal Communication ○ symbolic - words are signs representing persons, ideas, o...
Week 2 Communication is.. ○ Symbolic ○ Influenced by culture ○ Transactional ○ Built off shared codes ○ Altered by channels ○ Informed by intentions Verbal Communication ○ symbolic - words are signs representing persons, ideas, or things ○ Grammar - the system of rules for creating words, phrases, and sentences in a particular language ○ Polysemy - words are denotative (basic meaning) and connotative (underlying meaning) ○ Context - you speak differently depending on the situation ○ Power - people perceive your words as more credible depending on how you express your words Nonverbal Communication ○ Chronemics - how people communicate using time ○ Proxemics - how we use space to communicate ○ paralanguage/ Vocalities - vocal changes, like pitch & intonation ○ Haptic - communication via touch ○ Oculesics - communication via eye contact ○ Kinesics - communication conveyed via body movement Adaptor: psychological needs Biting nails, behaviors that relieve us & help adapt how we feel Emblems: symbol that means something else Thumbs up/ flip off Regulators: gestures that aid in the flow of conversation “Continue” hand motion, raise hand to signal you wanna talk, finger up to signal “I’m talking” Illustrators: gestures to accompany speech, lexical retrieval strategy Affect Displays: influence attitude change Clenched fist communicating anger Week 3 Schema ○ Mental structures that organize the reception, interpretation, and use of information Priming ○ Increasing the sensitivity to a particular node in a schema Perception ○ Influenced by the schemas one hands & how primed the schema is for the reception of information Schema and Perception ○ Mindlessness We passively receive information Risks: implicit bias, bandwagon fallacy ○ Selective perception Schemas that orient your attention to certain pieces of information Risks: Confirmation bias, hasty generalizations, false dichotomy ○ Distorted perception Schemas that impact interpretation of information Risks: means world syndrome, stereotyping, Dunning-Kruger effect Self-Concept – who do you think you are? Self-Esteem – how do you feel about yourself? Self-Efficacy – what you think you can do? Social Comparison Theory ○ We evaluate ourselves through our perceptions of others, often to our own detriment Social Media & Identity Curation ○ Avatars can be reflections of reality (a photo of you) but can lead to a hyper-curation of the self Culture: system of beliefs, values, and practices Intercultural Communication ○ High vs Low Context High Context: contextual cues are valued Low Context: verbal directness is valued ○ Collectivist vs Individualistic Collectivist: Group identity is prioritized Individualistic: Personal identity is prioritized ○ Power Distance High-Power: hierarchies are more important for day-to-day life Low-Power: hierarchies are less important for day-to-day life Ethnocentrism ○ The belief that your culture is superior to others Discrimination ○ Biased behavior toward someone based on their group membership Exoticization ○ The romanticization of another culture