CMN 102 Exam 3 Study Guide PDF

**NOTE: This is a worksheet guide to help you study the material -- it is not an answer key for the test. Add in information from lecture that you would be helpful to you that you do not see on this worksheet. Reminder -- any and all material in lecture, in discussion, or in the textbook can be used...

**NOTE: This is a worksheet guide to help you study the material -- it is not an answer key for the test. Add in information from lecture that you would be helpful to you that you do not see on this worksheet. Reminder -- any and all material in lecture, in discussion, or in the textbook can be used for test questions.** ================================================================================================================================================================================================================================================================================================================================== **Lecture Topics** ================== **[Lesson 1, Journey 3: Interpersonal Communication ]** ------------------------------------------------------------------- **Social Penetration Theory** +-----------------------------------+-----------------------------------+ | What is the main idea of this | | | theory? | | +===================================+===================================+ | What is the metaphor for this | | | theory? Explain. | | +-----------------------------------+-----------------------------------+ | What are the 4 observations?\ | | | Give an example to showcase what | | | these observations look like in | | | real life. | | +-----------------------------------+-----------------------------------+ | What are three ways we make | | | decisions about disclosures? | | | | | | Give an example to showcase what | | | these decisions look like in real | | | life. | | +-----------------------------------+-----------------------------------+ **Expectancy Violation Theory** What is the assumption of this theory? --------------------------------------------------------------------------------------------------------------------------------------- -- What is violence? What is the valence of violation? How might we respond to a violation? How do different types of reward valence and violations affect our responses? Think of examples. **Relational Turbulence Model** What is the main idea of this theory? -------------------------------------------------------------------------------------------------------------- -- Define turbulence and transitions. What is the metaphor for this theory? Explain. What are the two transitions that cause turbulence? What are the parts that make up each type of transition? **[Lesson 2, Journey 3: Small Group Communication]** **Overview of group communication** What is the definition of a small group? -------------------------------------------------------------- -- What are the 3 characteristics of a small group? What are the five advantages of working in a small group? What are the five disadvantages of working in a small group? **Group formation** Maslow's hierarchy of needs. How does it influence why people enter groups? ----------------------------------------------------------------------------- -- 3 factors of group formation? Tuckman's approach. What are the steps? What do the steps mean? Cragen and Hall 5 central roles. List and define. **Leadership** What are the three leadership styles? ------------------------------------------------------------------------------- -- What are the 5 characteristics of groupthink? 6 ways to avoid groupthink. The Challenger Disaster. What happened? Why is this an example of groupthink? **Decision Making** What are the decision making strategies? --------------------------------------------------------------------- -- What are the five steps to decision making? List and describe them. Why do bad decisions get made? **Conflict** What is conflict? -------------------------------------------------- -- What are the types of conflict? List and define. What are the myths about conflict? **[Lesson 3, Journey 3: Organizational Communication ]** **Organizations** What is an organization? -------------------------------------------------------- -- What are the example organizations discussed in class? **The three ways in which we can study organizations communication**: 1. *Organizational features perspective* What is the organizational features perspective? ------------------------------------------------------------------- -- What are three types of organizational spread? How does each spread relate to how the organization communicates? 2. *Network perspective* What is the network perspective? -------------------------------------------------------------------------------------------------------------------------- -- What are the components of the network? List and define. Pick an organization (you could use Dick's sporting goods) and demonstrate how each component of the network is at play? What are three reasons why a network analysis is useful to an organization? 3. *Discursive perspective* What is the discursive perspective? ---------------------------------------------------------------------------------------------------- -- Who are the three audiences often engaged in communication within an organization? What are 8 ways to deal with difficult people? From this perspective what are the two functions that communication serves within an organization? **Leadership in an organization (you could group this section with the other Leadership section)** What is Munroe's definition of leadership? -------------------------------------------- -- What are the four core leadership skills? What are the 6 leadership skills? **[Lesson 4, Journey 3: Health Communication]** ----------------------------------------------------------- **Doctor-Patient Communication** Definition of Health Communication ---------------------------------------------------------------------------------------- -- Biomedical Model What are patient's roles? What are the models of decision making? What are the four contexts of influence in the Ecological Model of Medical Encounters? Tuskegee Syphilis Trials: what happened? **Social Support ** What are the outcomes of social support? ---------------------------------------------------------------------------------------------------------- -- Three types of social support: informational, instrumental, emotional. Define and come up with examples. What are the two hypotheses of social support? Explain. **[Lesson 5, Journey 3: Family Communication ]** ------------------------------------------------------------ **Family Comm. Overview** What are three reasons why we study family communication? ----------------------------------------------------------- -- How can a family be defined? **Family Systems Theory** Define Family Systems Theory. ----------------------------------------------------------------------------------------------------------- -- List the 5 key concepts. What is interdependence? What is wholeness? What are boundaries? What are the two types? What is calibration/feedback? What are the two types? What is circular causality? Give an example of your own. (or use the one in the book if it works for you) **Family Secrets** Which key concept from Family Systems Theory do we associate family secrets with? ----------------------------------------------------------------------------------- -- How do we define family secrets? What are the three types of family secrets? What 3 areas have communications scholars studied whole secrets? **Parenting styles** What are the four types of parenting styles? -------------------------------------------------------------------------------------------------------------------------------------------------------------- -- Define each type of parenting style in terms of being responsive/unresponsive and demanding/understanding. (i.e., authoritative is demanding and responsive) **5 Love Languages** What is the metaphor for the love languages? ---------------------------------------------- -- What are the 5 love languages?