Chapter 5-7 Quiz PDF

Competency One - Individual Behavior Ch 5-7 MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. CHAPTER 5 QUESTIONS 1) Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to complete a self-repo for the jo...

Competency One - Individual Behavior Ch 5-7 MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. CHAPTER 5 QUESTIONS 1) Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to complete a self-repo for the job. These characteristics about Lugo indicate her ________. A) talent B) skill C) knowledge D) genealogy E) personality 2) Which of the following does the heredity approach state? A) An individual's personality is determined by the social background one is brought up in. B) An individual's personality is determined by molecular structure of the genes. C) An individual's personality is influenced by the economic settings he/she is surrounded by. D) A person's personality traits are created by the company he/she keeps i.e., his/her friends and family. E) A person's personality traits are largely influenced by global trends and characteristics. 3) Elaine Chamberlain works as a research executive at an environmental organization. Though her colleagues are helpfu the following types is Chamberlain most likely to be characterized as according to the Myers-Briggs Type Indicator (MBT A) social B) introverted C) exhibitionist D) gregarious E) extraverted 4) Which dimension of the Big Five model is a measure of reliability? A) extraversion B) agreeableness C) conscientiousness D) openness to experience E) emotional stability 5) Which of the following statements is true about people with positive core self-evaluations? A) They are committed to their goals and set ambitious goals. B) They view themselves as powerless over their environment. C) They tend to question their capabilities and capacities. D) They lack persistence to achieve goals. E) They tend to be disliked by superiors and co-workers. 6) Individuals scoring ________ have a strong ability to adjust their behavior to external, situational factors and can beha A) low on openness B) high on narcissism C) low on agreeableness D) high on self-monitoring E) low on conscientiousness 7) Milton Rokeach created the Rokeach Value Survey (RVS), which consists of two sets of values, namely ________ value A) instrumental; terminal B) fluid; stable C) flexible; essential D) unique; general E) flexible; enduring 8) Which of the following is an instrumental value according to the Rokeach Value Survey? A) economic success B) social recognition C) personal discipline D) happiness E) meaning in life CHAPTER SIX QUESTIONS 1) ________ is the process by which individuals organize and interpret their sensory impressions in order to giv A) Sensation B) Impression C) Apprehension D) Attribution E) Perception 2) Alicia Akers works as a marketing executive. She always talks in a high pitch and often draws a lot of attention wherev A) Perception of reality depends on the perceiver's past experiences. B) Perception of reality depends on the perceiver's personality. C) Characteristics of the target affect people's perception. D) The time at which we observe behavior affects perception. E) Motives and interests of the perceiver affects perception of behavior. 3) A manager doing performance appraisals gives more weight to recent employee behaviors than to behaviors of six or A) self-serving B) availability C) impact D) distinction E) hindsight 4) Which of the following is an example of internally (intrinsically) caused behavior? A) An employee was late for a team meeting because of a heavy downpour. B) An employee was laid off because the company was attempting to cut costs by laying off employees. C) An employee was fired from work because he violated a company policy. D) An employee could not attend an interview because of a delayed flight. E) An employee could not come to work because he met with an accident. 5) Janice Yoder works in an environmental campaigning organization and often needs to interact with a large team for p has moved from one team to another, her relations with colleagues always seem to be hostile and cold. How would the A) low on consensus B) high on reliability C) high on adaptability D) high on consistency E) high on distinctiveness 6) Johanna Springer, who works as a sales executive at Pascal's Bank, is upset at the way her manager, Emma Womack, a reason behind her underperformance is the recent economic meltdown in the country. However, her manager feels tha A) anchoring bias B) contrast effect C) fundamental attribution error D) self-fulfilling prophecy E) Pygmalion effect 7) Jane Allen, a campaign manager at a non-profit organization, often takes full credit for project successes even control. Allen's behavior is an example of ________ bias. A) impact B) anchoring C) confirmation D) distinction E) self-serving 8) You are more likely to notice a car like your own due to ________. A) stereotyping B) self-serving bias C) halo effect D) selective perception E) contrast effect 9) A process of making decisions by constructing simplified models that extract the essential features from problems wit A) optimal decision making B) intuitive decision making C) bounded rationality D) rational decision making E) incremental decision making 10) Sarah Covington, a sales manager at Synergy Corporation Bank, often keeps low expectations of her team. She feels basis. Which of the following concepts best explains Covington's team's poor performance? A) hindsight bias B) self-fulfilling prophecy C) confirmation bias D) contrast effect E) bandwagon effect CHAPTER 7 QUESTIONS 1) ________ is defined as the processes that account for an individual's intensity, direction, and persistence of e A) Leadership B) Management C) Learning D) Emotional labor E) Motivation 2) According to Maslow's hierarchy of needs, which of the following is a lower level need? A) social-belongingness B) safety-security C) esteem D) self-actualization E) recognition 3) Which of the following is a motivational factor according to Herzberg's two-factor theory? A) quality of supervision B) recognition C) pay D) relationships with others E) company policies 4) Which of the following statements is true according to McClelland's theory of needs? A) People with a high achievement need prefer tasks that have a high level of risk. B) People with a high achievement need are interested in motivating others to do well. C) People with a high need for power and affiliation often make good managers in large firms. D) People with a high achievement need experience great satisfaction from success that comes by luck. E) People with a high need for power and a low need for affiliation often make the best managers. 5) Which of the following theories proposes that people prefer to feel they have control over their actions, so an A) self-serving theory B) motivation-hygiene theory C) two-factor theory D) self-determination theory E) goal setting theory 6) According to goal-setting theory, goals are more likely to have a stronger impact on performance when ________. A) goals are kept private B) where feedback on the tasks is not given C) when the individual has an external locus of control D) goals are easy rather than difficult E) goals are specific as opposed to general 7) ________ refers to an individual's belief that he or she is capable of performing a task. A) Emotional contagion B) Affect intensity C) Self-efficacy D) Self-determination E) Reinforcement 8) Which of the following ways of increasing self-efficacy is generally used by motivational speakers? A) arousal B) enactive mastery C) focused training D) vicarious modeling E) verbal persuasión 9) To get the best results while using reinforcement theory, rewards should be ________. A) small and given only once B) large and given at irregular intervals C) given prior to the desired behavior response D) given immediately following the desired behavior E) presented publicly with a large number of witnesses 10) In equity theory, individuals assess the ________. A) cost-benefit ratio B) efficiency-effectiveness trade-off C) quantity-quality trade-off D) outcome-input ratio E) quality of outcome 11) Oscar is looking for a new job. He used to be the company's top sales representative and was eagerly expect in the ________ relationship. A) performance-reward B) effort-performance C) reward-personal goal D) satisfaction-effort E) personal goal-self actualization