Chapter 11 Multiple Choice Questions PDF

Chapter 11 Multiple Choice Questions ==================================== 1\) Motivation is NOT \_\_\_\_\_\_\_\_.\ A) a permanent personal trait\ B) a process that leads to a goal\ C) something that varies from situation to situation\ D) something that requires a direction\ Answer: A 2\) Which ele...

Chapter 11 Multiple Choice Questions ==================================== 1\) Motivation is NOT \_\_\_\_\_\_\_\_.\ A) a permanent personal trait\ B) a process that leads to a goal\ C) something that varies from situation to situation\ D) something that requires a direction\ Answer: A 2\) Which element of motivation is a measure of intensity or drive?\ A) direction\ B) energy\ C) persistence\ D) achievement\ Answer: B 3\) The direction of an individual\'s motivation can be channeled to benefit \_\_\_\_\_\_\_\_.\ A) only an organization\ B) both individuals and/or organizations\ C) only an individual\ D) an individual\'s family only\ Answer: B 4\) About \_\_\_\_\_\_\_\_ of managers surveyed feel they do a good job of motivating their employees.\ A) one-quarter\ B) one-half\ C) a little over half\ D) three-quarters\ Answer: A 5\) Maslow\'s theory is a hierarchy because \_\_\_\_\_\_\_\_.\ A) all needs are equal\ B) all needs are important\ C) needs are satisfied sequentially\ D) needs are never truly satisfied\ Answer: C 6\) Maslow sees food as being on the same level of need as which of the following?\ A) sex\ B) companionship\ C) self-esteem\ D) personal safety\ Answer: A 7\) According to Maslow, a person stranded on a desert island would \_\_\_\_\_\_\_\_ before he or she worried about making weapons.\ A) look for other people\ B) build a house\ C) start a family\ D) establish his or her status on the island\ Answer: B 8\) An individual who wants to buy a home in a neighborhood with a low crime rate is satisfying which need?\ A) esteem\ B) safety\ C) physiological\ D) self-actualization\ Answer: B 9\) Maslow argued that once a need is substantially satisfied, \_\_\_\_\_\_\_\_.\ A) the next need becomes dominant\ B) individuals no longer require that need\ C) that need continues to be the primary motivation of an individual\ D) it becomes a higher-order need\ Answer: A 10\) Maslow believes that higher-order needs \_\_\_\_\_\_\_\_.\ A) are satisfied externally\ B) are satisfied first\ C) are satisfied internally\ D) are satisfied most often\ Answer: C 11\) The key to motivation, according to Maslow, is to identify \_\_\_\_\_\_\_\_.\ A) higher-order needs first\ B) a person\'s level in the needs hierarchy\ C) lower-order needs last\ D) a person\'s most important level in the needs hierarchy\ Answer: B 12\) According to Herzberg, which kinds of characteristics are most closely associated with job dissatisfaction?\ A) intrinsic things that come from within themselves\ B) extrinsic things that come from the outside\ C) lack of advancement\ D) the goals of the job\ Answer: B 13\) According to Herzberg\'s motivation-hygiene theory, \_\_\_\_\_\_\_\_ are associated with job satisfaction.\ A) rewards\ B) punishments\ C) hygiene factors\ D) motivators\ Answer: D 14\) Herzberg has had the greatest influence on which one of the following?\ A) employee pay scales\ B) work conditions\ C) how managers design jobs\ D) labor-management relations\ Answer: C 15\) Which one of the following is true of the three early theories of motivation?\ A) Maslow focuses on job satisfaction.\ B) McGregor focuses on the basic needs of the individual.\ C) Both McGregor and Herzberg focus on human nature.\ D) McGregor focuses on positive and negative assumptions about human nature.\ Answer: D 16\) The JCM contends that \_\_\_\_\_\_\_\_ are required in meaningful work.\ A) skill variety, task identity, and task significance\ B) skill variety, autonomy, and feedback\ C) task identity, autonomy, and feedback\ D) task significance, autonomy, and feedback\ Answer: A 17\) Autonomy is important in the JCM because it gives the worker \_\_\_\_\_\_\_\_.\ A) time to finish the job\ B) help from fellow employees\ C) flexibility in dealing with managers\ D) a sense of personal responsibility\ Answer: D 18\) Equity theory compares your own outcomes-to-input ratio to that of \_\_\_\_\_\_\_\_.\ A) your boss\ B) a referent\ C) the input-to-output ratio of another worker\ D) the input-to-output ratio of an idealized worker\ Answer: B 19\) A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as \_\_\_\_\_\_\_\_.\ A) action motivation\ B) goal setting\ C) reinforcement theory\ D) equity theory\ Answer: D 20\) A referent in equity theory refers to which one of the following?\ A) a theoretical worker\ B) other people and systems only\ C) oneself only\ D) other people, systems, or oneself\ Answer: D