HM 5 Ergonomics & Facilities Planning PDF

Summary

This document provides an introduction to ergonomics and facilities planning, particularly within the hospitality industry. It explores the origins of both concepts and the importance of proper planning for staff and guest comfort and efficiency.

Full Transcript

HM 5 ERGONOMICS & FACILITIES PLANNING SIR MARK ANTHONY A. DIMAILIG Page 01 ER 1 NG CHA PTE Exploring the Origins NNI...

HM 5 ERGONOMICS & FACILITIES PLANNING SIR MARK ANTHONY A. DIMAILIG Page 01 ER 1 NG CHA PTE Exploring the Origins NNI PLA ERGONOMICS IES CHA PT ILIT FAC AND ICS OM Greek Words Greek Words GON “Ergon” - Works “Nomos” – Laws or Principles - ER "The science of work" or "The study of work principles and 5 HM human efficiency" Page 04 ER 1 NG CHA PTE Exploring the Origins NNI PLA FACILITIES PLANNING IES CHA PT ILIT FAC AND ICS OM Greek Words Greek Words GON “Facilitas” - ease of “Planus” – "flat or level," doing something metaphorically extended to - ER "making arrangements." 5 HM Page 04 ER 1 NG CHA PTE NNI PLA IES CHA PT ILIT Then, what is FAC Ergonomics and AND Facilities Planning all ICS OM about? GON - ER 5 HM Page 04 ER 1 NG CHA PTE NNI Health and safety are crucial in the PLA hospitality industry, requiring effective IES CHA facility planning to ensure smooth PT ILIT operations and positive experiences FAC for both employees and guests. AND Prioritizing ergonomics and human ICS comfort in workplace design supports OM GON productivity and sets the foundation for deeper discussions on facility - ER management. 5 HM Page 04 ER 1 NG CHA PTE NNI PLA IES CHA PT ILIT LETS US ESTABLISH FAC OUR COMMON AND FRAMES FOR THIS ICS COURSE OM GON - ER 5 HM Page 04 ER 1 NG CHA PTE NNI 1. Facilities planning ensures PLA that hospitality and tourism IES CHA establishments effectively PT ILIT manage resources to meet their FAC goals and priorities. It involves AND creating safe, comfortable ICS environments by using quality OM GON materials and considering factors such as facility location, - ER design, and layout. 5 HM Page 04 ER 1 NG CHA PTE NNI 2. Facilities location involves PLA placing facility elements to meet IES CHA the needs of employees, guests, PT ILIT suppliers, and other FAC stakeholders while ensuring AND efficient interaction with other ICS facilities. It considers both the OM GON positioning within the workplace and the overall plot of land. - ER 5 HM Page 04 ER 1 NG CHA PTE NNI PLA IES 3. Facility design specifies the creation of a facility by incorporating three key CHA PT ILIT components: FAC a. Layout: A plan showing the AND organization and relationship of facility ICS parts, detailing elements like OM workstations and handling systems. GON - ER 5 HM Page 04 HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG SAMPLE LAYOUT Page 04 ER 1 NG CHA PTE NNI 3. Facility design specifies the PLA creation of a facility by IES incorporating three key CHA PT ILIT components: FAC b. Facility System: Structural and AND operational components such as ICS lighting, sanitation, safety, HVAC, OM and water systems essential for GON smooth facility operations. - ER 5 HM Page 04 ER 1 NG CHA PTE 3. Facility design specifies the NNI PLA IES creation of a facility by incorporating three key CHA PT ILIT components: FAC c. Handling System: Components AND necessary for service delivery, ICS including front-of-house (FOH) OM and back-of-house (BOH) staff GON responsible for guest - ER interactions and service 5 HM management. Page 04 ER 1 NG 4. Systems Analysis: CHA PTE NNI Focuses on studying work PLA systems and structures to IES CHA PT simplify processes in work ILIT FAC environments and facilities, contributing to better AND human comfort and ICS OM ergonomics. GON - ER Example: Evaluating a hotel’s housekeeping workflow to 5 minimize physical strain on staff and improve efficiency. HM Page 04 ER 1 NG 5. Human Factors and CHA PTE NNI Ergonomics (HFE): Examines the PLA relationship between people and IES CHA PT technology, aiming to maximize ILIT FAC comfort and productivity in workplace settings, especially in AND hospitality where both ICS OM employees and guests are key GON stakeholders. - ER Example: Designing adjustable reception desks and 5 ergonomic chairs in a hotel lobby for staff comfort during HM long shifts. Page 04 HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG Page 04 HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG Page 04 ER 1 NG CHA PTE NNI PLA IES CHA PT ILIT WHAT IS THE FAC IMPORTANCE OF AND FACILITIES PLANNING ICS OM AND HFE? GON - ER 5 HM Page 04 ER 1 NG CHA PTE NNI PLA 1. As the tourism and IES CHA PT ILIT hospitality industry is a FAC fast-paced and growing AND industry, it is important that facilities planning ICS OM be a priority and a GON continuing activity. - ER 5 HM Page 04 ER 1 NG CHA PTE NNI 2. Facilities planning and PLA HFE, when observed IES CHA PT ILIT together, can make work FAC easier, improve efficiency, AND and render the operational ICS system more resistant to OM errors that are usually GON committed. retraining of - ER staff. 5 HM Page 04 ER 1 NG CHA PTE NNI PLA 3. As such, it can increase IES CHA PT productivity and reduce ILIT costs by reviewing the FAC system and cutting all AND activities that are deemed ICS unnecessary or wasteful, OM GON such as retraining of staff. - ER 5 HM Page 04 ER 1 NG CHA PTE NNI 4. Also, wastes such as PLA fines and lawsuits can be IES CHA PT ILIT avoided because of FAC appropriate facilities AND planning and HFE by ICS incorporating Occupational OM Safety and Health and GON Disaster and Risk - ER Reduction concepts. 5 HM Page 04 ER 1 NG CHA PTE NNI PLA 5. Facilities planning can IES CHA PT also support sustainability ILIT initiatives (as the industry FAC facilities contribute to a lot AND of wastes) through energy ICS conservation and adopting OM GON green building systems and processes. - ER 5 HM Page 04 HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG Page 04 HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG SYSTEM BUILDING FOCUSES ON? WHAT IS GREEN Page 04 ER 1 WHAT IS GREEN BUILDING SYSTEM NG CHA PTE NNI FOCUSES ON? PLA IES CHA PT The Green Building System focuses on ILIT designing, constructing, and operating FAC buildings in an environmentally AND responsible and resource-efficient ICS manner. It emphasizes sustainability by OM GON reducing negative environmental impacts - ER while enhancing the well-being of 5 occupants. HM Page 04 ER 1 WHAT ARE THE KEY PRINCIPLES? NG CHA PTE NNI PLA IES CHA PT ILIT FAC AND ICS OM Energy Efficiency Water Conservation GON - ER 5 HM Page 04 ER 1 WHAT ARE THE KEY PRINCIPLES? NG CHA PTE NNI PLA IES CHA PT ILIT FAC AND ICS OM Material Indoor Waste GON Sustainability Environmental Reduction - ER Quality 5 HM Page 04 HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG BENEFITS OF THIS SYSTEM? WHAT ARE THE Page 04 ER 1 NG CHA PTE NNI PLA IES CHA PT ILIT WHAT GREEN FAC PRACTICES DO AND YOU FOLLOW IN ICS YOUR HOME? OM GON - ER 5 HM Page 04 ER 1 NG CHA PTE NNI PLA 6. Lastly, through facilities IES CHA PT planning, firms can cut ILIT down on losses and achieve FAC optimum profitability AND through their materials ICS handling, process flow, and OM GON physical design. - ER 5 HM Page 04 HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG FACILITIES PLANNING? WHAT ARE THE OBJECTIVES OF Page 04 ER 1 NG CHA PTE OBJECTIVES OF FACILITIES PLANNING NNI PLA IES CHA PT ILIT 1. Facilities planning will FAC support the company's AND vision through appropriate ICS materials handling, OM materials control, and good GON housekeeping. - ER 5 HM Page 04 ER 1 NG CHA PTE OBJECTIVES OF FACILITIES PLANNING NNI PLA IES CHA PT ILIT 2. Through facilities FAC planning, there will be an AND effective utilization of ICS resources, such as OM manpower, paraphernalia, GON workspace, and energy. - ER 5 HM Page 04 ER 1 NG CHA PTE OBJECTIVES OF FACILITIES PLANNING NNI PLA IES CHA PT ILIT 3. With appropriate FAC facilities planning, AND principal funds can be ICS OM curtailed. GON - ER 5 HM Page 04 ER 1 NG CHA PTE OBJECTIVES OF FACILITIES PLANNING NNI PLA IES CHA PT ILIT 4. Flexibility, maintenance, FAC and ease of supervision AND can also be achieved ICS through facilities planning. OM GON - ER 5 HM Page 04 ER 1 NG CHA PTE OBJECTIVES OF FACILITIES PLANNING NNI PLA IES CHA PT ILIT 5. Most importantly, FAC manpower safety and AND security and job ICS satisfaction can be OM assured through facilities GON planning. - ER 5 HM HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG HOSPITALITY AND TOURISM FACILITY GIVE ME EXAMPLES OF ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA Hotel. A full-service IES CHA PT ILIT accommodation with guest FAC rooms, private facilities, and AND services like restaurants, room ICS and bar services, business OM centers, and conference GON rooms, typically offering - ER housekeeping, concierge, and 5 HM laundry services. ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA Resort: A full-service IES CHA PT ILIT accommodation located in a FAC natural, scenic area offering AND guest rooms, private facilities, ICS restaurants, room and bar OM services, along with additional GON recreational and tour services - ER for relaxation and vacation. 5 HM ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA Tourism Enterprises: IES CHA PT ILIT Facilities, services, and FAC attractions involved in AND tourism, including travel, tour ICS services, accommodations, OM and other tourism-related GON establishments like - ER restaurants, sports centers, 5 HM theme parks, and museums. ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA IES CHA PT ILIT FAC Restaurant: An AND establishment serving meals or ICS OM refreshments to GON the public. - ER 5 HM ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA IES CHA PT ILIT FAC Department Store: AND A retail store selling a variety of ICS OM merchandise GON organized into - ER sections for service 5 and control. HM ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA IES CHA PT ILIT FAC Shop: A small retail AND establishment ICS offering a range of OM goods and services. GON - ER 5 HM ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA IES CHA Sports and PT ILIT Recreational FAC Club/Center: An AND establishment ICS providing sports and OM GON recreational facilities for tourists and the - ER public. 5 HM ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA IES CHA Museum: An PT ILIT institution displaying FAC collections of AND valuable objects, ICS artifacts, and OM GON exhibitions related to history, culture, arts, - ER and sciences for the 5 HM public. ER 1 NG HOSPITALITY AND TOURISM CHA PTE NNI FACILITY PLA IES CHA PT ILIT Training Center: An FAC establishment offering AND training programs for ICS tourism manpower OM development, equipped GON with the necessary - ER facilities, equipment, and 5 HM staff. ER 1 NG CHA PTE NNI PLA The best designs are IES CHA PT those that show love for both ILIT FAC the space and the people who inhabit it, making comfort and AND care the foundation of every ICS OM structure. GON - ER -Dimailig, M.A. (2025) 5 HM HM 5 CHA - ER GON OM CHA PTE ICS PT AND FAC ILIT IES PLA ER 1 NNI NG

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