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## Planning for Good Service (6 of 8) - Work With a Customer On Site - Avoid distractions - Don't accept personal calls on your cell phone - Or use social media - Answer calls from work, but keep call to a minimum - If you must excuse yourself, explain to the customer and re...

## Planning for Good Service (6 of 8) - Work With a Customer On Site - Avoid distractions - Don't accept personal calls on your cell phone - Or use social media - Answer calls from work, but keep call to a minimum - If you must excuse yourself, explain to the customer and return as soon as possible - When working at a user's desk: - Be as unobtrusive as possible as you work - Protect customer's confidential materials - Don't take over the mouse or keyboard without permission - Ask permission to use the printer or other equipment - Don't use the phone without permission