Bank Of Answers - L3 Exam PDF

Bank of Answers: Below are common topics that will come up in your exam. I have listed the answers that the exam board will accept/expect however, you are expected to phrase the answers to match the question prompts. Common Topics: 1. Empowerment 2. Ensuring staff are safe 3. M...

Bank of Answers: Below are common topics that will come up in your exam. I have listed the answers that the exam board will accept/expect however, you are expected to phrase the answers to match the question prompts. Common Topics: 1. Empowerment 2. Ensuring staff are safe 3. Monitoring the work of staff 4. Multi-disciplinary working advantages and disadvantages 5. Professional bodies, regulation of care professionals 6. Discrimination 7. Barriers to service/access to service 8. Personal information, keeping things confidential 9. Promoting independence 10. No specific bank of answers but learn the policies and what they do. Topic 1: Empowerment Example question: Explain how staff could empower Daniel to promote his rights, choices and wellbeing (6 marks). ▪ Putting the person at the heart of the service provision ▪ Individualised/person centred care plan – involve the person in decisions about their care and ensure that they have relevant information about equipment and treatments available so informed choices can be made ▪ Promoting dignity and independence- for example (use examples from case study) ▪ Supporting beliefs and cultural preferences e.g. ensuring appointments (or whatever relevant) does not clash with events of prayer times ▪ Help person express their needs and preferences, respecting their wishes ▪ Balancing persons rights to health and social care services with the rights to other service users ▪ Respecting confidentiality by ensuring any information about person is on a need-to- know basis ▪ Refer person to relevant groups/charities where relevant Topic 2: Ensuring Staff Are Safe Example question: ▪ Be aware and comply with current relevant legislation. ▪ Make their staff aware of legislation. ▪ Identification of other policies/procedures the day centre should have in place. ▪ Staff safety – risk assessments undertaken  ▪ Having a lone worker policy ▪ Appropriate training, e.g. manual handling, COSHH, RIDDOR, safeguarding. ▪ Protecting staff from accidents and work- related illness and infection. ▪ Safe control and disposal of substances harmful to staff health. ▪ Responds to external inspection reports. ▪ Effective complaints and whistleblowing policy in place so staff can record and report any concerns. ▪ Staff performance management observation, reports and recommendations to help staff to improve the way they work. ▪ CPD – additional training to help staff to improve the work they do. ▪ Staff mentoring support provided if improvements are required. ▪ Staff feedback encouraged Topic 3: Monitoring Work Of Staff: Monitoring staff (generally) ▪ Line management ▪ Staff development and revalidation ▪ External inspection by relevant agencies ▪ Whistle blowing and investigations ▪ Regulation and monitoring by professional bodies ▪ Service user feedback ▪ Criminal investigation You should also revise what specific regulation professional bodies e.g. NMC etc. Topic 4: Multi-Disciplinary Team Working: Advantages multi-disciplinary teams ▪ Improve information sharing between professionals ▪ Joined up working improves the efficiency of the care system and the planning of care ▪ Holistic care that promotes the health and wellbeing of individuals ▪ Empowers person or family, ensuring needs and preferences are considered. ▪ Provides access to specialist support ▪ Ensure the needs of person/family are considered within their role e.g. if they’re a carer ▪ Ongoing review and evaluation of the care plan to make sure relevant changes are put in place. Disadvantages multi-disciplinary teams: o Difference of opinions/priorities o Lack of available time o Poor communication o Funding constraints o Lack of coordination of care services o Lack of holistic approach o Poor information sharing o Lack of involvement of person Topic 5: Professional bodies, regulation of care professionals Example question: Discuss ways that health and social care professionals are regulated by professional bodies (8 marks). NMC: Revalidation procedures followed: Complete 450 practice hours over 3 years Complete a minimum of 35 hours CPD Maintain a record of the CPD undertaken Obtain 5 pieces of practice related feedback over 3 years Complete 5 reflections over 3 years and take part in a reflective discussion with another NMC registrant Submit a health and character declaration Investigate any complaints GMC: When a doctor applies to join the medical register, the GMC check that the requirements to work in the UK are met and the professional is able to deliver good, safe patient care. GMC sets the values, knowledge, skills and behaviours expected of all doctors working in the UK. GMC consult with doctors, patients and other stakeholders to help inform this. GMC assess all courses and programmes by carrying out reviews and regular monitoring to make sure they are reflective of the skills/training a doctor needs to have (quality assurance). Investigate complaints. HCPC: regulates health, psychological and care professionals in the United Kingdom. They set standards for professional education/training and practice, hold a register (known as ‘registrants’) of professional who meet their standards quality assure education of approved programmes which professionals have to complete to register with the HCPC investigate complaints. They take action if professionals on registers do not meet standards. Topic 6: Discrimination Example question: Explain two ways the community psychiatric nurse can make sure they do not discriminate against Marilyn (4 marks). ▪ Follow policies and procedures- have familiarity of some. ▪ Follow current legislation – have familiarity of some. ▪ Up-to-date training ▪ Provide equipment and adaptations ▪ Involve service user in care and support planning ▪ Support service user to express his needs and preferences - advocate  ▪ Provide advice/information about services available to inform service users decisions ▪ Provide access to charities/support groups/services ▪ Liaise with other professionals ▪ Challenge discrimination More specific discrimination question e.g. where the scenario talks about someone who has specific beliefs or a culture and how to avoid discriminating against them. o Provide washing and toileting facilities to meet individual needs o Provide range of food and drinks to meet dietary needs o Provide facilities for prayers o Entertainment/celebrations for all cultures o Communication in different languages o Training for staff and volunteers o Policies and procedures o Complaints/whistleblowing o Anti-discriminatory practice Topic 7: Barriers To Service/Access To Service Example question: Explain why Marilyn may not be able to access the health and social care services she needs (6 marks). Example question: Discuss the barriers that may prevent Donald’s family getting him a place in a nursing home (8 marks). Depending on the person in the scenario: o Cognitive barriers - Not understanding the information that is provided. o Perception issues –lack of accurate information and support. o Physical and sensory disabilities – additional support needed to access the services. o Emotional barriers- anxiety, social stigma, low self-esteem, lack of confidence Generic barriers: o Poverty and associated extra costs related to managing an impairment – social care support, other mobility and communication adaptation aids. o Specific needs – support available for individual needs o Individual preferences o Financial – lack of money to travel to setting, unable to pay for the cost of some services, lack of awareness of entitlement to benefits and services o Geographical – location of services o Social – support of family and friends o Cultural – beliefs of self and others o Lack of understanding – own understanding and that of family and professionals o Communication – affecting understanding/not taking on board the preferences o Geographical location and cost of transport to get to the service providers. Topic 8: Personal Information, Keeping Things Confidential  ▪ Treat information about patients with confidentiality ▪ Depending on the age of the patient, communicate with relevant individuals pass on medical information, e.g. from GPs to hospital consultants where further treatment is needed ▪ share information with relevant groups/support groups ▪ respect the legal responsibilities of disclosing information/data protection ▪ follow policies and procedures ▪ Implement protection measures, e.g. for those who are the focus of the information, such as the family or the person themselves and the professionals who manage the cases. Topic 9: Promoting Independence ▪ Provide equipment and adaptation ▪ Involve person in care and support planning ▪ Support person to express her needs and preferences ▪ Provide an advocate ▪ Provide advice/information about services available to inform persons’s decisions ▪ Empower person ▪ Provide access to charities/support groups ▪ Liaise with other professionals