Empowerment and Staff Safety in Care Settings
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Questions and Answers

Empowerment involves putting the person at the heart of the ______ provision.

service

An individualised care plan involves involving the person in decisions about their ______ and ensuring they have relevant information.

care

Respecting confidentiality ensures any information about a person is shared on a ______ basis.

need-to-know

Ensuring staff are safe includes conducting ______ assessments to identify potential risks.

<p>risk</p> Signup and view all the answers

Having a lone worker ______ is necessary to ensure the safety of staff working alone.

<p>policy</p> Signup and view all the answers

Staff safety can be improved through appropriate training, such as in ______ handling.

<p>manual</p> Signup and view all the answers

Staff performance management involves observation, reports, and recommendations to help staff improve the way they ______.

<p>work</p> Signup and view all the answers

To protect staff from work-related illness, the safe disposal of substances harmful to staff ______ must be ensured.

<p>health</p> Signup and view all the answers

An effective ______ policy allows staff to record and report any concerns or incidents.

<p>complaints</p> Signup and view all the answers

CPD stands for continuing professional ______ which provides additional training for staff.

<p>development</p> Signup and view all the answers

Staff feedback is encouraged as part of the ______ process.

<p>development</p> Signup and view all the answers

Multi-disciplinary teams aim to improve information ______ between professionals.

<p>sharing</p> Signup and view all the answers

Joined up working improves the efficiency of the care system and the planning of ______.

<p>care</p> Signup and view all the answers

Professional bodies regulate care professionals through ______ procedures and requirements.

<p>revalidation</p> Signup and view all the answers

The NMC requires nurses to complete a minimum of ______ hours of CPD every three years.

<p>35</p> Signup and view all the answers

The GMC checks if a doctor meets the requirements to work in the UK and can deliver good, safe ______ care.

<p>patient</p> Signup and view all the answers

Cognitive barriers may involve not understanding the provided ______.

<p>information</p> Signup and view all the answers

Emotional barriers can include anxiety and low self-______.

<p>esteem</p> Signup and view all the answers

Poverty can create additional ______ associated with managing an impairment.

<p>costs</p> Signup and view all the answers

Respecting legal responsibilities includes proper disclosure of information and data ______.

<p>protection</p> Signup and view all the answers

To promote independence, it is important to provide equipment and ______.

<p>adaptation</p> Signup and view all the answers

Providing an ______ can help individuals express their needs and preferences.

<p>advocate</p> Signup and view all the answers

Geographical barriers include the location of ______ and the cost of transport.

<p>services</p> Signup and view all the answers

Involving individuals in care and support ______ helps ensure their needs are met.

<p>planning</p> Signup and view all the answers

GMC sets the values, knowledge, skills and behaviours expected of all ______ working in the UK.

<p>doctors</p> Signup and view all the answers

HCPC regulates health, psychological and care ______ in the United Kingdom.

<p>professionals</p> Signup and view all the answers

GMC consults with doctors, patients and other ______ to help inform their standards.

<p>stakeholders</p> Signup and view all the answers

To ensure quality assurance, GMC assesses all courses and programmes by carrying out ______ and regular monitoring.

<p>reviews</p> Signup and view all the answers

Community psychiatric nurses can support service users to express their needs and preferences by acting as a ______.

<p>advocate</p> Signup and view all the answers

To avoid discrimination, training for staff and ______ is necessary.

<p>volunteers</p> Signup and view all the answers

Providing facilities for ______ helps meet the individual needs of service users from different cultural backgrounds.

<p>prayers</p> Signup and view all the answers

Barriers to service may prevent individuals from accessing the health and social care services they ______.

<p>need</p> Signup and view all the answers

Flashcards

Staff Empowerment

Enabling individuals to assert their rights, make choices regarding care, and prioritize well-being.

Staff Safety

Protecting staff from accidents, illness, and infection through policies, training (e.g., manual handling, COSHH), and compliance with legislation.

Legislation Compliance

Adhering to relevant laws and regulations in staff safety and care provision.

Multi-disciplinary Working

Collaboration among professionals from different fields (e.g., doctors, nurses, social workers) to provide holistic care.

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Person-Centred Care

Care plans and practices that prioritize the individual's needs, preferences, and choices.

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Confidentiality

Ensuring personal information is protected and accessible only to those who need to know.

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Risk Assessments

Identifying potential hazards and taking steps to minimize risks.

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Discrimination Prevention

Treating all people fairly and with respect, without prejudice or bias.

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Staff Performance Management

A process that involves observing staff performance, providing reports, making recommendations for improvement, offering additional training (CPD), and mentoring support.

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Multi-Disciplinary Teams

Teams with different professionals working together to benefit a person or family, improving communication, planning care, and providing diverse expertise.

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Monitoring Staff Performance

Regular observation, assessment, and evaluation of staff, utilizing methods like line management, professional body checks, service user feedback, and investigations.

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Continuous Professional Development (CPD)

Ongoing training or learning activities for professionals.

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Staff Revalidation

Process of verifying staff's continuing competence and suitability to practice.

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Professional Body Regulation

Maintaining standards for care professionals through external oversight—such as the NMC (nursing) and GMC (medical).

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Multi-Disciplinary Team Advantages

Improved information sharing, joined-up working, holistic care, empowering the person/family, access to specialists, and ongoing review of the care plan.

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Multi-Disciplinary Team Disadvantages

Possible disagreements, time constraints, poor communication, funding issues, lack of coordination, and a lack of person-centered approach.

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GMC's Role

Sets standards (values, knowledge, skills, and behaviors) for UK doctors; monitors medical education quality; investigates complaints.

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HCPC's Role

Regulates health, psychological, and care professionals in the UK; sets standards for professional education/training; maintains a register of qualified professionals; investigates complaints.

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Discrimination in Healthcare

Treating someone unfairly based on their background, beliefs, culture, or other characteristics. Healthcare professionals must avoid this.

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Avoiding Discrimination

Following policies, procedures, and legislation; providing culturally sensitive care; offering equipment and adaptations; involving service users in planning; and communicating effectively.

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Barriers to Access

Obstacles preventing individuals from receiving necessary health and social care services. These may relate to financial issues, lack of transportation, or other factors.

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Examples of Discrimination

Examples include refusing to offer culturally appropriate foods or accommodations, lacking communication skills, and failing to provide equal access to resources. Understanding these can aid in identification of discrimination potential.

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Cultural Sensitivity

Understanding, respecting, and accommodating the diverse cultural beliefs and practices of people.

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Quality Assurance

Maintaining consistent standards in healthcare settings, such as by regular monitoring and reviews to ensure quality services.

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Cognitive Barriers

Individuals may struggle to understand information due to learning difficulties, mental health conditions, or language barriers.

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Perception Issues

Individuals may lack accurate information or support, leading to misunderstandings or misinterpretations.

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Physical & Sensory Disabilities

Individuals with physical or sensory impairments may require extra support to access services, such as ramps, interpreters, or assistive devices.

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Emotional Barriers

Fear, stigma, low self-esteem, or lack of confidence can prevent individuals from seeking help or engaging in services.

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Financial Barriers

Lack of money to travel, pay for services, or lack of awareness about available benefits can hinder access to support.

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Geographical Barriers

Services may be located far from where individuals live, making it difficult to access them.

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Social Barriers

Lack of family, friend, or community support can impact an individual's ability to access and benefit from services.

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Cultural Barriers

Belief systems, cultural norms, or language differences can create challenges in understanding and utilizing services.

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Study Notes

Empowerment

  • Empowering individuals involves putting the person at the centre of care decisions
  • Individualised care plans are crucial, including input from the person receiving care.
  • Ensure adequate information about equipment and treatments is provided, enabling informed choices.
  • Promote dignity and independence, citing specific examples (e.g., respecting prayer times)
  • Support individuals' expressed needs and preferences, respecting wishes.
  • Balance individual rights with rights of others.
  • Respect confidentiality and provide information only as needed.
  • Refer to relevant support groups or charities where appropriate.

Ensuring Staff Safety

  • Adhere to current legislation and policies.
  • Educate staff regarding legislation.
  • Implement day centre policies/procedures for staff safety.
  • Conduct staff safety risk assessments.

Monitoring Staff Work

  • Monitor staff performance generally.
  • Implement line management systems (e.g.) staff development and revalidation.
  • Establish procedures for external inspections.
  • Process complaints and carry out investigations.
  • Monitor through professional body regulations.
  • Collect service user feedback.
  • Implement criminal investigations as needed.

Multi-Disciplinary Team Working

  • Improves information sharing between professionals.
  • Creates efficient care planning and delivery.
  • Promotes holistic care.
  • Considers patient preferences and needs.
  • Provides access to specialist support.
  • Regularly reviews and evaluates care plans to adapt as needed.

Professional Bodies and Regulation

  • NMC: Complete 450 practice hours over 3 years, 35 hours of CPD, 5 pieces of practice-related feedback, 5 reflections over 3 years, reflective discussions with peers. Maintaining health and character declarations. Investigate complaints.
  • GMC: Meets UK standards, evaluates course quality, meets patient care standards, and investigates complaints.
  • HCPC: Sets standards for education/training and practice, holds a register, quality assures education of programmes, and investigates complaints.

Discrimination

  • Follow policies and procedures related to discrimination.
  • Ensure adherence to current legislation.
  • Provide staff with up-to-date training.
  • Provide necessary equipment and adaptations.
  • Involve service users in care planning and decision-making.
  • Support service users expressing their needs and preferences.

Barriers to Service/Access to Service

  • Cognitive impairments hinder understanding of information.
  • Lack of perceived support can affect access.
  • Physical or sensory disabilities require additional support.
  • Emotional barriers may include anxiety or lack of confidence.
  • Socioeconomic factors (e.g. poverty, geographical location) can affect service access.
  • Beliefs and cultural issues may create barriers.
  • Lack of understanding by service providers.

Personal Information Confidentiality

  • Treat information about patients confidentially.
  • Follow data protection policies.

Promoting Independence

  • Provide necessary tools and equipment.
  • Include individuals in care planning.
  • Support individuals to express their needs and preferences.
  • Provide access to advice and information.
  • Advocate for individuals.
  • Facilitate access to resources.
  • Coordinate care with other professionals.

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Description

This quiz focuses on the principles of empowerment in care, emphasizing individualised care plans and the importance of informed choices. It also addresses staff safety protocols, monitoring performance, and adherence to legislation, ensuring a balanced approach to both client and staff welfare.

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