Indian Railway OSOP Outlets PDF

c) Providing an opportunity to railway passengers to experience the rich heritage of India and to buy local / indigenous products. d) Creating additional income opportunities for the marginalised sections of society. 2. Scope of the scheme - Providing outlets (fixed stalls/kiosks, portable stalls/t...

c) Providing an opportunity to railway passengers to experience the rich heritage of India and to buy local / indigenous products. d) Creating additional income opportunities for the marginalised sections of society. 2. Scope of the scheme - Providing outlets (fixed stalls/kiosks, portable stalls/trolleys) at railway stations. 3. Guidelines for identifying and approving Product(s): a) The product / products identified for a particular station needs to be local / indigenous to that place / area /region. b) Product categories include – i) Handicrafts / Artefacts ii) Textiles and Handlooms iii) Traditional Garments iv) Local agricultural produce / Processed / semi processed foods. c) It needs to be ensured that the items / products identified under OSOP scheme do not conflict or infringe upon the scope of business of the existing licensees of Catering Units, Fruit and Fruit Juice stalls, Milk stalls, Multi-Purpose Stalls. d) Geographical Indicator (G.I) tagged items of local origin, approved by Office of Controller General of Patents, Designs and Trademarks, Department of Promotion of Industry and Internal trade (DPIIT), Ministry of Commerce and Industry, Government t of India will be preferred. e) Identification of Stations and station wise list of the product / products shall be approved by the DRM. 4. Guidelines for identifying and approving OSOP Outlets:-OSOP Outlets shall include fixed stalls / kiosks, mobile / portable stalls or trolleys. a) The number, location and type of OSOP Outlets at stations shall be approved by the DRM and included in the station blueprint, taking into consideration the aspects vide para (c) below. 185 b) Standardized OSOP outlets will be constructed by Zonal Railways as per designs provided by Railway Board. i) OSOP outlets will be constructed by Zonal Railway as per design provided by National Institute of Design, Ahmedabad and approved by Railway board. c) While deciding the number and location of OSOP outlets, following factors may to be taken into consideration: i) Congestion on platforms and inconveniences to passengers should be avoided. ii) Safety of passengers, both on platforms and while boarding / deboarding should be ensured. iii) Promoting the overall objective of the scheme. iv) Other Units required for passenger amenities including revenue generating ones like catering units, MPS, etc. 5. Eligibility Criteria: The selection of participants in the OSOP may be done considering that the benefit of this scheme must reach the marginalized sections, i.e those individuals at the bottom of the pyramid. Priority shall be given to the following: a) Holder of Artisan / Weaver ID card issued by Development Commissioner Handicrafts, Development Commissioner Handloom, or by the requisite State / Central Government Authority. b) Individual artisans / weavers / craftsmen enrolled / registered with Tribal Cooperative Marketing Development Federation of India Limited (TRIFED) / National Handloom Development Corporation (NHDC) / Khadi and Village Industries Commission (KVIC) etc. c) Self Help Groups registered with PMEGP (Prime Minister’s Employment Generation Programme). d) Marginalized or weaker sections of society. e) Individual artisans Iweaversl craftsmen etc associated with registered micro enterprises on the Udyam Portal of the Ministry of MSME and NGOs. f) Individualsl artisans Iweaversl craftsmen etc. associated with Social Organisations, State Govt. bodies, etc. However, no separate logo shall be allowed. 186 6. Allotment of OSOP Outlets: a) Applications may be invited by respective divisions in leading newspapers, social media, banners at Railway stations etc. for the temporary allotment of OSOP outlets. b) A designated drop box shall be placed outside the office of Station Master / Station Manager for receiving the application. c) The applicant may submit an application with the eligibility documents and contact number in the designated drop box. d) Applications may be received on a rolling basis and a register of such applications should be maintained date / time wise e) A Standing Committee of Station Manager / Superintendent, nominated official of Divisional Associate Finance and Commercial Inspector of the section will scrutinize the applications under OSOP policy and recommend the names of all intended beneficiaries to Sr. DCM for approval. In case of supervisory SM is not posted at that station, sectional CMI and nominated finance representative will comprise the standing committee. f) A priority roster will be made of all approved participants. Priority will be established through a draw of lots conducted at the station in the presence of all approved applicants by the Station Manager / sectional CMI. DRM will be kept apprised of the same. g) Allotment will be made based on the priority roster for a maximum period of 15 days only in one spell. This would continue till all applicants in the priority roster are exhausted. h) Allotment letter would be issued on payment of allotment fee by the allottee. i) Due encouragement should be given to the fresh vendors. 7. Period of allotment with registration fee and other charges: i) Station category Period Registration fee Approved by 15 days (Normal) Rs. 1000/- (Incl. Except NSG-4, GST) NSG-5 & NSG-6 15 days (Normal) Rs. 500/- (Incl. For NSG-4, NSG-5 GST) DRM & NSG-6 All station Max. duration up Rs. 100/- (Incl. (especially in to 7 days GST) per day festivals/fairs) 187 Note: DRMs has power to enhance allotment period upto 3 months. Registration fee and electricity charges shall increase proportionately. ii) A maximum of 20 units of electricity per OSOP outlet shall be permitted for one spell of 15 days as basic facilitation subsumed in the registration charges. For additional units of electricity over and above the limit of 20 units, the applicable charges shall apply on actual basis. 8. General Instructions: a) In order to avoid crowding at stations, a maximum of 2 salesmen per outlet (including platform vendor) along with the allottee may be permitted in one shift. b) Statutory compliances like FSSAI norms, Waste Management, pollution control, etc. should be ensured. c) Biodegradable materials should be encouraged for packaging of the items sold through these outlets. d) In case of food items, proper hygiene and quality needs to be maintained. e) Computerized billing and facility for cashless transactions viz. POS / Swipe machines, BHIM, UPI, payment wallets etc. may be encouraged. f) Applicable taxes, if any, shall be the liability of the allottee. g) The staff / salesman / exhibitor must carry Identity Card / authority issued by the Divisional Railway Authority following the due procedure. h) Request for cancellation of the outlet by the applicant may be considered at any time after submission of the requisite application, in such case the registration fee will however be forfeited. i) Supervisory Station Master, sectional CMI in case of supervisory SM is not posted at that station, shall take an undertaking from the allottee before commencement of the OSOP Outlets for maintaining cleanliness, safety of Railway operations and passengers, not doing / engaging in any activity that may tarnish the image of Railways or cause damage to the Railway Property etc.. 9. Nodal officer: a) Zonal Level – CCM / PS or any SAG Commercial officer as nominated by PCCM to be the nodal officer for this scheme who will oversee its implementation at the Zone. b) Divisional Level – Sr. DCM / DCM Incharge. 188 c) Station Level – The concerned Supervisory Station Manager / Master, sectional CMI in case of supervisory SM is not posted at that station, will be the single point contact for all applicants. d) Continuous supervision and monitoring will be done through regular inspections by the Zonal Railways to ensure proper implementation of the scheme and also to ensure that there is no deviation from the objective envisaged in this policy. 10. Termination / Exit Clause: If the OSOP Outlet allottee is found violating any terms and conditions of this scheme,allotment will be terminated and the allottee will be given 24 hrs to vacate the OSOP Outlets. The Sr. DCM may ban such allottees from further participation in the scheme for the period decided by them based on the gravity of violation. The allottee may be allowed an exit option with prior notice. However, the registration fee once paid will not be refunded. E -Auction (FMC11/2020,‍dated-‍13.06.2022) This policy shall be applicable for commercial Earning contracts, Non – fare Revenue (NFR) contract and other leasing/earning contracts, finalized through IREPS ‘ E-Auction’ leasing module. 1. Eligibility- The entity shall be required to upload the Audited Balance Sheets and P&L Account statement of the last three financial years in their profile in IREPS. If Railways found any discrepancies the allotment shall be cancelled and forfeiting the EMD/SD as per case basis. Estimated annual revenue (for contract period one year Minimum Annual Financial or more) or Estimated total revenue (for contract period Turnover required less than one year)- excluding taxes, duties and other charges Upto Rs 40 lacs Nil 189  Above Rs 40 lacs and upto Rs 1 crore Rs 20 lacs Above Rs 1 crore Rs 50 lacs 2. Registration of bidders- A) Bidders will be required to get themselves registered in IREPS profile, ‘E-Auction leasing’ module online. This registration will be valid for all Zones and PUs of Indian Railway. B) One time non-refundable registration fees of Rs 10000 + GST (as applicable) shall be paid online. 3. Formalities to be completed by bidders- The bidders will have to open a current Account in State Bank of India (SBI) for online lien marking of EMD during e-auction. The bidder will have to link his bank account with his IREPS account through the functionality available in IREPS. 4. Identification of assets and preparation of lots- A) Division shall identify the assets ( such as parcel space in SLRs or Parcel vans attached to trains, parking lots, pay & use toilets, space for commercial publicity, branding of stations etc.) for commercial exploitation. B) Division/units may also club more than one article of similar nature (e.g., parking lots, hoardings, pay & use toilets, etc.) in a single asset. The clubbing may be done for articles pertaining to one or more stations/locations/clusters etc. Identification of assets and preparation of lots shall require the approval of an officer of Junior scale level or above. Permanent discontinuation/deletion of an existing asset would require the approval of an officer of JAG/Sr scale (independent-charge), or above. C) In case of contracts for leasing of parcel space in Parcel vans, division may include all the days of week on which the concerned train is operated in a single lot. Alternatively, Division may include only some selected days in the lot. (For example, for a train running daily, the division may decide to prepare one or more lots for leasing of parcel space in parcel van- (i) single lot for all seven days 190  (ii) single lot of only three days, say, Monday, Wednesday, and Friday (iii) more than one lots, say, three lots for 3 days, 2 days, and 2 days respectively.) D) In cases where SLRs of a train is already leased out for some days of the week, and is available for leasing on the remaining days- division may prepare lots for the remaining days only. However, in such cases, the duration of new contract shall be co-terminus with the existing contract for the same SLR compartment, so that in future a single contract may be done for all the days of the weeks on which the train is operated. 5. Publishing ‘Auction Catalogue’ and invitation of bids- A) ACO (auction conducting officer) for the e-Auction will be an officer not below the rank of Junior Administrative Grade, or senior scale holding independent charge. B) The ACO shall prepare Auction Catalogue by including lots which are to be offered for e-auction simultaneously. One Auction catalogue may consist of lots of dissimilar types also (for example, a combination of parking lots as well as commercial publicity lots). Special condition of contract, if any, shall also be included in the Auction Catalogue. C) Auction catalogues shall be published minimum 15 days before the start of the auction. Combined monthly Auction Notice shall also be published in national newspapers for wider publicity. D) The ACO shall ensure that the slabs of estimated annual revenue /estimated total revenue for the lots included in auction catalogues is entered into the system at least 7 days before the date of start of the auction (excluding the day of start of auction. No change in the estimated revenue will be permitted during the last 7 days (excluding the day of start of auction) 6. Mode of bidding- A) Mode of bidding will be close ended e-auction through IREPS. Thirty minutes of cooling off period will be provided after start of auction and no lot will close for bidding during the initial cooling off period. After the initial cooling off period, the lots included in the auction catalogue will be scheduled to close one by one. The 191  scheduled interval between closures of two lots will initially be kept as 10 minutes subject to auto extension. B) If any bid is received in last 2 minutes of bid closing time (auto extension zone) for any lot, the auction closing time for the lot will be auto extended for 2 minutes (auto extension period). A maximum often 10 auto extensions will be permitted. C) Minimum increment for submission of next higher bid value shall be 0.2% above the previous highest bid submitted against the lot. However, the bidders will be free to offer any amount above the minimum increment of 0.2% of previous highest bid. 7. Unit rate for the purpose of taking bids– A) Leasing of parcel space in Brake van/SLR- per trip lump-sum freight, one way B) Leasing of parcel space in parcel van- per round trip lump-sum freight, both ways C) Other commercial Earning & NFR contracts- Annual rent/license fees (for contracts of period one year or more) or Total rent/license fees (for contracts of period less than one year) 8. Duration of contract- A) i) Contracts for leasing of parcel space- 2 years ii) Other commercial Earning & NFR contracts- 3years iii) Plastic bottle crushing machines, clock room management and AC waiting hall management- 5 year iv) High investment contracts (e.g., parking lots with access control and CCTV, high investment advertising contracts, etc, as decided by division/Rly-5years v) Pay & use toilet Normal for operation and maintenance only- 3 years Under ROMT- 10 Years Under BOT- 15 years 192  vi) Contracts involving seasonal/short-duration trains (e.g., festival special trains, holiday special trains, etc.)- for the duration of operation of the concerned train vii) For asset categories not mentioned above- as decided by the concerned P/CHOD viii) For catering unit (including MPS) – 5 years (No extension/renewal will be permitted) ix) Water vending machine – 5 years with one time of renewal of 3 years. B) Change in the duration of contract shall be done with the approval of ADRM/DRM for contracts to be finalized by the Division, and of the concerned HOD for contracts to be finalized by Zonal HQ office. 9. Extension of contract- Normally, extension of contracts awarded through e-Auction shall not be permitted. However, in exigencies temporary extensions can be granted with the approval of DRM/concerned P/CHOD without finance concurrence. The total duration of such extensions shall not exceed 3 months 10. Reserve price (RP) - i) RP shall be fixed by the ACO (Auction conducting officer). RP will be kept strictly confidential, and will not be declared/disclosed to anybody before the auction is closed. ii) The ACO will have to feed the RP in IREPS any time before start of the auctions. iii) The will be no requirement of finance vetting of the RP. The following principles shall be adopted for fixing the RP. a) For leasing of Parcel Space in SLRs- based on applicable normal tariff rates as per category of train/service and rates received in previous auctions/tenders. b) For Leasing of Parcel Space in Parcel Vans- based on 1.5 times the normal tariff in one direction for Parcel van as per applicable normal tariff rates as per category of train/service and rates received in previous auctions/tenders. c) For other commercial Earning & NFR contracts- based on the rent/license fee of similar category of contracts, nearby, survey, location and approach (if applicable), rates 193  received in previous auctions/tenders and any other inputs available with the ACO which might affect the rent/license fees. d) If the e-Auction for any lot fails due to no response or bids lower than the RP, at least for two continuous auctions, the ACO may revise the RP for the subsequent auction-duly taking into account the quantum of bids received in the past auctions and other relevant information affecting the bid price. e) For MPS- RP for MPS at all category of stations shall not be less than 12% of the estimated sales turnover for the corresponding period. f) For water vending machine – For fresh bid 12% of assessed sales turnover or 10% increase over the prevailing license fee. 11. Earnest Money Deposit (EMD)- 5% of the annual bid value/total bid value to be deposited online through lien marking mechanism in IREPS. EMD of the successful bidder will be retained by Railways as SD. EMD for all other bidders will be released by system immediately. 12. Security Deposit (SD)- i) Amount equivalent to 5% of annual/total accepted rates shall be required to be kept as SD. ii) SD will be refunded to the contractor after successful completion of the contract, subject to no pending dues. No interest shall be paid on the SD. 13. Escalation of Lump-sum leased amount- I) Initial contract period upto 3 years – No escalation II) Initial contract period more than 3 years – 10% compounded annual escalation from 4th year onwards. III) Pay & Use toilet under ROMT & BOT model - 5% compounded annual escalation from 4th year onwards. 194  14. Submission of bids- (i) Type of contract Submission of bid Contracts other than leasing of Annual or total rent/license fees parcel space Contracts for leasing of parcel Brake van – One way trip lump-sum freight space Parcel van – Round trip lump-sum freight (ii) Contracts will have to be signed digitally, by both the ACO and the bidder, within 5 days of closure of the auction. If the bidder fails to sign the contract within 5 days of receipt of the same, the ACO may at his discretion cancel the allotment of the lot to the bidder and forfeit the EMD deposited by the bidder against the lot. 15. No tender Committee- There will be no need of tender committee for finalizing the contract in case of bidding through e-Auction. 16. Manual auction shall not be permitted under any circumstances. 17. Method of determining highest bid- Contract will be awarded to the highest bidder if its bid rate is above or equal to the reserve price. Contracts will be generated online and will be signed digitally (e-contracts). 18. Payment of lump-sum freight/rent/license fees by the contractor- i) Payment with GST shall be paid online through IREPS. Amount and time period allowed for depositing the payment by the contractor will be as below. Type of Amount Time for depositing Grace period with contract to be penalty of 0.5% of the deposited delayed amount per day Leasing of Daily (per At least one day prior to Maximum 7 days# 195 Parcel trip-day) the day of start of train Contracts Quarterly First installment within 15 Maximum 7 days other than days of issue of contract; leasing of subsequent installment 15 parcel space days prior to the start of the quarter Note: (a) # In case of leasing of parcel space - If the contractor fails to pay for 3 continuous days, he will not be permitted to load in the parcel space till all the pending dues are cleared. However Railway may use as per its own requirement. b) If the contractor fails to pay the full due amount even after expiry of grace period, the contract shall be terminated and EMD/SD shall be forfeited without any further notice. c) For integrated parking contract and RCR (Rail coach restaurant) – After expiry of grace period DRM has power to relax a period of two weeks i.e 1st week @ 0.75% penalty and 2nd week @ 1% penalty. 19. Guidelines for the contracts for leasing of parcel space- i) PWB will not be issued in case of leased parcel traffic. ii) Digital payment receipt certificate, verifiable on IREPS, will be generated for the money paid by the contractor. iii) Contract specific payment details shall also be available on Aapoorti (IREPS) mobile app. iv) Leasing of parcel vans may be permitted from intermediate stations if there is no offer from originating stations after obtaining clearance from divisions at both ends. v) In case of JPP, Parcel vans/NMGHS – may be leased for one way trip when auction for round trip basis is not successful. vi) NOC should be issued by the concerned division within 07 calendar days from receipt of request. vii) Loading will be permitted only at stations where the stoppage time is 05 minutes or more. 196 viii) Bidders may advise the en-route stations even after award of contract and also may change the en-route stations during currency of contract. 20. Contract start date- contract start date shall be declared in the Auction Catalogue. Minimum 15 days shall be given for start of the contract from the date of signing of Bid sheet. Note: For integrated parking contract - Division is empowered to modify the contract start date upto one month with personal approval of DRM. 21. Delay in contract execution on contractors account- Contracts related to passenger amenities: If contractor fails to start the contract evenafter submission of licence fee, ACO may terminate the contract with forfeiture of SD and license fee. Note: On request of party ADRM/HOD may condone the delay in start of work. This condonation period shall not be more than 30 days. There shall be no extension of contract end date. i) For the contracts related to passenger amenities (such as parking contracts, pay & use, passenger lounges, cloak rooms, catering units, etc.) if the contractor fails to start the contract execution from the contract start date even after paying the due rent/license fees within the permitted time period, the ACO may terminate the contract with forfeiture of SD and the rent/license fees already paid, in view of the inconvenience to rail-users. 22. Waival of licensing fee for stipulated period on Railway account- i) Non-availability of parcel space due to unforeseen circumstances or administrative reasons – Due amount either adjusted against subsequent payment or refunded through IREPS. ii) Adjustment or refund shall be done with the approval of DRM/HOD. 197  23. Appeal against punitive action of EMD/SD forfeiture/termination of contract on any grounds- Appeal may be done to DRM/PHOD/CHOD within 30 days. The appeal should be decided within 14 days from the date of submission of appeal. 24. Goods and services Tax (GST)- i) Registered customer a) Other than leasing of parcel space – Liability of depositing the GST will lie with contractor under Reverse charge mechanism. b) For leasing of parcel space - Liability of depositing the GST will lie with contractor under Forward charge mechanism. ii) Non registered customer - Liability of depositing the GST will lie with contractor of all contracts under Forward charge mechanism. 25. Exit Clause- i) By the contractor: The contractor may terminate the contract by giving a 30 days’ notice to the Railway Administration, after completion of 6 months of the contract period. ii) By Railway Administration: Railway shall have the right to terminate the contract after serving 30 days’ notice to the lease holder. Railway may terminate the contract with immediate effect with the approval of DRM/PHOD/CHOD. 26. Banning of firms Temporary suspension – For 90 days 198  27. Special conditions of contract- special conditions of contract for lots of different categories shall be prepared by concerned directorate in Railway board or by the concerned zone/division/ACO based upon existing policy guidelines and lot specific requirements. 28. Standard condition of contract: i. Contract will be awarded to the highest bidder who has offered bid rate above or equal to the RP subject to correctness of annual turnover declaration and fulfillment of annual turnover declaration and fulfillment of all other & conditions by the bidder. Award of contract to the highest bidder will be subject to realization of EMD/SD amount in Railway account. Railways, however, reserve the right to not to award any contract for some or all the lots without assigning any reason. ii. Bid sheets with all details of the lot and asset, accepted bid details, etc. will be generated online, and will be signed digitally after closure of the auction. The bid sheet will be delivered to the successful bidder online through his IREPS user account. An SMS/E-mail shall also be sent simultaneously intimating the successful bidder. ii.(a) SMS and E-mail are additional facilities which are being provided for the sake of convenience of the bidders. However, the onus will be on the bidders to regularly check their IREPS account for new id sheets issued in their name. No claim shall be entertained by Railways on account of non-delivery or delay in delivery of SMS/E-mail. iii. The successful bidder shall be required to execute an Agreement with the president of India acting through the ACO. The Contract Agreement, duly signed by the ACO will be delivered to the successful bidder online, which can be accessed by the bidder through his IREPS user account. The bidder will have to sign the contract agreement within 5 days from date of receipt of the same. Contracts will have to be signed digitally, by both the ACO and bidder. If the bidder fails to sign the contract within 5 days of receipt of the same, the ACO may at his discretion cancel the allotment of the lot to the bidder and forfeit the EMD by the bidder against the lot. 199  a) If the contractor desires to get the Agreement registered as per law of the land, he shall do on his own, and shall be solely responsible for the same. All costs, charges and expenses of and incidental to engrossing and completing the Agreement including stamp duty and Registration Charges shall be borne and paid by the contractor. However, this process shall not affect the execution of the contract in any manner whatsoever, and the contractor shall have no claim for deferment, extension or otherwise of the contract and/or the contractual payments. b) Scope of the contract will be as stipulated in the lot details, asset details, instructions to bidders, general conditions of contract, special conditions of contract (if any), and any other condition mentioned in the Auction Catalogue. iv.‍Untoward Incidence:- The Railway administration shall not be liable to pay compensation to the passenger/public for any negligence of the licensee resulting in injuries or death. The licesee shall be bound to pay any claims arising out of such incidence as per Railway rules and shall also abide the decision of the Railway ACT 1989 or any other decision given by court of law on this matter. v.‍Termination of the contract:- Railway shall reserve the right to terminate the contract as punitive measure without any notice at any time in case of violation of any of the terms and conditions of the contract or due to any other serious misconduct (including but not limited to violation of Railway Act 1989, commissioning of an unlawful act which is not in-line with good industry practices, or an activity of moral turpitude) by the lease holder, forfeiting full EMD/SD amount. vi.‍ Penalties:- Penalties for defaulting the terms and conditions of the contract, passenger inconvenience, delay in contract execution, etc.-as specified in the special conditions and any other conditions for the lot in auction catalogue-will be applicable and will be recovered from the contractor. The quantum of penalty shall not exceed 2% of the annual contract value or full contract value, whichever is lower, for the first irregularity, 5% of the annual contractor full contract value, whichever is lower, value for the second irregularity, and 10% of the annual contract value or full contract value, whichever is lower, for the third or subsequent irregularities. The penalty shall be payable within fifteen days. In case of non-payment of 200 the penalty within the stipulated period, the railway may at its discretion cancel the contract, and forfeit the SD. vii.Dispute resolution and arbitration:- a)‍ As per the provisions of Indian Railways Standard ‘General Conditions of Contract’ for works contracts-issued by Engineering Department in April 2022. b)‍Railway reserves the right to cancel the e-auction and/or reject all the bids at any stage without citing any reason, before the issue of bid sheet. c)‍ In case of any conflict between these Standard Conditions of contract and Special condition of contract (issued by Railway Board/Zonal Railway/Division for any specific category of contracts, if any), the provisions of Special conditions of contract shall prevail- Provided such special conditions are as per the provisions of policy for commercial Earning & NFR contracts awarded through e-Auction. Bidding for commercial earning and NFR contracts shall be done through e-auction on the website of IREPSwww.ireps.gov.in. Bidders intending to participate in the e-auction should register themselves, and participate in auctions by submitting their bids on www.ireps.gov.in. by the bid closing date and time. Pradhan Mantri Bhartiya Janaushadhi Kendras (PMBJKs) at Railway stations In the pursuit to enhance wellness and welfare of passengers visiting railway stations, IR has conceptualized a policy framework to establish Pradhan Mantri Bhartiya Janaushadhi Kendras (PMBJKs) in circulating areas and concourses of stations which will be operated by Licensees. Aim 1. Promote Government of India’s mission to make available quality medicines and consumables (Janaushadhi products) for all. i. Enable passengers/visitors at railway stations to easily access Janaushadhi products. ii. Enhance wellness and welfare among all sections of the society by providing medicines at affordable prices. iii. Create employment opportunities and generate avenues for entrepreneurs for opening PMBJKs. 2. Scope: Under this scheme, PMBJKs would be deemed ‘desirable passenger amenity’ and accordingly, railways shall provide fabricated outlets in circulating areas and concourses of stations, for operation by Licensees on commercial lines. 3. Size: As per the guidelines issued by Pharmaceuticals & Medical Devices Bureau of India (PMBI) for PMBJK, Divisions would earmark 120-130 sq. ft. of suitable space for establishing PMBJK. 4. The outlets will be located in circulating areas/concourses at convenient locations so that both incoming and outgoing passengers are benefited. 201 5. The concerned Railway Division will decide on the suitable site for the location of such outlets factoring safety, railway utilities and unhindered access to other passenger amenities like escalators, elevators, stairways, etc. 6. Care should be taken that such stores do not affect the mobility of traffic and cause any type of infringement of any existing railway structure/amenity. 7. The license to operate PMBJK will be awarded through e-auction (IREPS) to eligible bidders quoting more than the reserve price set by the division for the identified location (H1 basis — among the qualified bidders). 8. Given the fact that PMBJK is a wellness and welfare initiative, the reserve price for establishing the PMBJK shall be NIL. However, a nominal Earnest Money Deposit (EMD) of fifty thousand Rupees (Rs. 50,000 only), has to be paid by the prospective bidder during the participation in the e-auction. In case the bidder is successful, the EMD would be converted into Security Deposit. EMDs of the unsuccessful bidders shall be refunded as per the e-auction policy. 9. Successful bidders of PMBJK outlets are required to procure necessary permissions and license from the concerned State Governments to run a drug store and comply with all statutory requirements for storage of drugs. 10. The license to operate PMBJK shall be awarded for a period of three (03) years Advance booking of parcel space in SLRs & Parcel Vans: i) The advance booking of parcel space in SLRs shall be for full compartment(s). ii) The advance booking of parcel space shall be done from originating station to destination station for SLRs and from the station of attachment to the station of detachment for VPS up to 90 days in advance. iii) Charging of parcel space under advance booking in SLRs: The freight for advance booking in SLRs shall be charged as per the following procedure: S.No. Scenario Advance freight i) If there is no lease of any At 15% over the freight at type of parcel space in normal tariff rate applicable for SLR/VP operational in the that train as per category of the train at the time of train/ service (ie scale- S, scale- booking/actual loading. P. scale-R, or scale-R+25%) from the originating/ booking-cum- loading station to the destination station. ii) If there is a running/ At the highest lump-sum leased operational lease of parcel freight rate for space in SLR of the train. running/operational lease(s) of (Note: Operational leases SLRs in that train subject to the 202  of Parcel Vans if any, shall minimum freight as mentioned not be considered for this at (i) above purpose) Note: a) 50% of the total freight shall be deposited by the customer at the time of advance booking. Balance (50%) payment of the freight shall be deposited at least 72 hours before the scheduled departure of train-failing which the advance booking will be cancelled and advance freight will be forfeited. b) Half (50%) of the advance freight paid will be refunded in case the advance booking is cancelled at least 72 hours before the scheduled departure of the train. However, there shall be no refund if the cancellation is done after the deadline of 72 hours before the scheduled departure. iv) Charging of parcel space under advance booking in VPs: The freight for advance booking in VPs shall be charged as per the following procedure: S.No. Scenario Advance freight i) If there is no lease of parcel At 15% over the freight at normal space (either in SLR or in VP) tariff rate applicable for VPs in that operational in the train. train as per category of the train/ service (i.e. scale-P. scale-R, or scale-R+25%) from the station of attachment to the station of detachment. ii) If there is a running/ At 35% over the freight at normal operational lease of parcel tariff rate applicable for parcel vans space in SLR of the train but in that train as per category of the no leasing in Parcel van(s). train/service (Scale –P, Scale-R or (Note: Operational leases of Scale- R+25%) from the station of Parcel Vans if any, shall not attachment to the station of be considered for this detachment. purpose) iii) If there is leased parcel van At the highest lump-sum leased operational in the train ( freight rate for operational lease(s) Note: operational leases of of parcel vans in that train subject space in SLRs, if any shall not to the minimum freight as be considered for this mentioned at (i) above purpose) Note: Full freight should be deposited at the time of advance booking. There shall be no refund in case of cancellation of advance booking. NI-NFR-IS - New, Innovative Non Fare Revenue Ideas Scheme 203  Object: Promote new ideas and concepts for enhancement of NFR (Non-Fare Revenue) and improve passenger convenience. To classify an idea/concept as innovative - a similar proposal should not have been implemented in the concerned Division before. Replication - Divisions are encouraged to report the success of such ideas and give wide publicity for possible replication across Indian Railways. Salient features: At Divisional level 1. DRM – Divisional Railway manager -Full powers. 2. Nodal Officer – Branch officer of Commercial Dept. (Sr.DCM / DCM) Committee of Branch Officers of Commercial Dept., Finance Dept., and Dept. holding the assets to be used scrutinizes the proposals received and recommended to DRM for approval. 3. Terms & conditions of the Agreement are accepted by such committee with the approval of DRM. 4. Savings in expenditure if any, is added notionally as “deemed earnings” for the purpose of evaluation of the project. 4. Token non Refundable application fees of Rs. 1000 – should be accompanied to each proposal. The object of levying such fees is to avoid non-serious ideas/concepts. 5. EMD – Earnest Money Deposit of not less than Rupees 10,000 /-. 6. Projects may be executed directly by the Divisions using their own manpower or through any Railway PSU or outside agencies such as NGO – Non-Governmental Organisation, SHG – Self Help Group, Cooperative society etc. 7. Period – One year or part thereof. Can be extended beyond one year with the approval of DRM. If Extended, Licence fees for an extended period may be decided depending on the realization of the earnings of the Project. Safeguards/Precautions 1. Should not be political or religious in nature. 2. No permanent structure should be constructed 3. Not violating the norms of aesthetics, environmental concerns, decongestion, safety and security, free movement of passengers, sanitation standards, temporary structures, fire, safety, etc as prescribed under Railway rules. JPP–RCS-Joint‍Parcel Product–‍Rapid‍Cargo‍Service FMcircularNo2of2024dated24-01-2024 With a view to improve the utilization of these services offer rail or-made logistics to meet specific needs of the customer provide door-to-door services, It is planned to introduce provision for utilization of the parcel space available in the existing as well as prospective JPP trains, by other Aggregators also. 204  Further, to facilitate the use of these services, a virtual aggregation platform is also being introduced for Aggregators to have information about the services. 1. Objective a. With the vision to increase it, it is necessary that more and more industry move their goods and products through Indian railways. b. Parcel segment via online booking in the existing parcel services of railways movement of such loads by facilitating the aggregation through an Online Virtual Aggregator Platform and also by providing door-to-door services for such consignments. 2. Features JPP RCS will be operated as two types i) AC Parcel services- will be charged on 1.5 Times of JP Scale ii) Non AC Parcel services – will be charged on JP Scale. 3. Minimum composition of JPP RCS Train service shall be 21 Parcel Coaches (Including 1SLR) 4. “Virtual Aggregation Platform (VAP) To facilitate booking of parcel space in these services by Aggregators, a “Virtual Aggregation Platform (VAP)’ has been developed whose link shall be made available at ‘Freight Business Development (FBD)’ portal of Indian railways, ashttps://www.fois.indianrail.gov.in/RailSAHAY”. 5. Period Of Contract: The empanelment of the Aggregator(s) shall be for six (06) years only-after which the entity will have to apply for re-empanelment and submit the empanelment fees as applicable at the time of re-empanelment. Zonal Railway may permit re-empanelment on the basis of satisfactory performance of the Aggregator(s). Verification of eligibility conditions will not be required at the time of re-empanelment. The entity will have to apply for re-empanelment and submit the empanelment fees as applicable at the time of re-empanelment. 6. Number of Aggregators: Any number of 'Aggregators' can be engaged for any terminal subject to fulfilment of stipulated conditions. There will be no upper limit for appointing 'Aggregators'. More than one Aggregator may load in the same train. However, in such cases the priority shall be determined exactly as per the extant rules and procedures. 7. Types of Services: JPP-RCS will be of two types: I. Scheduled/Time-Tabled JPP-RCS: a) These services shall be time-tabled services.02 (two)Parcel Vans shall be earmarked for exclusive use by the Indian Post, for booking/loading/unloading their traffic & The remaining Coaches shall be made available on 'Virtual Aggregator Platform (VAP)' for booking by other Aggregator(s). 205 b) VAP' will serve as the interface between the Aggregator(s) and Railways for booking of full Parcel Coach(es). VAP shall be managed through Indian Railways 'Virtual Aggregation Platform (VAP), which is the online platform hosted on PMS to facilitate aggregation from multiple Aggregators in a virtual environment.VAP will contain data of the JPP-RCS (originating, destination, capacity, composition, date of departure, availability of space, running status of the service) as well as data of all the Aggregators registered under the JPP-RCS policy. c) The scheduled services will be available in VAP, I80 days in advance. All Booking shall be done only through VAP. d) VAP may be integrated with the websites of the Aggregator(s) and may enable the Aggregators' customers to view the parcel booking options (including first mile and last mile) available with the Aggregator(s) for any specific date and route. e) The Aggregator(s) may integrate its software applications for providing tracking of Consignment with railway's tracking platform to provide complete real-time tracking of consignment to the customer. f) Aggregator(s) shall be required to identify the stations at which they intend to provide the services of aggregation and first-last mile connectivity to provide the information to the customers regarding availability/unavailability of Aggregator(s) services at the respective stations, and for railways to plan the services in advance. g) In case, India Post plans to book more than 02 Parcel coaches, it has to comply with the clauses in this policy which are applicable for other Aggregators. If India Post does not plan to utilize it her one or both of the earmarked Parcel Vans, these will get added to the VAP for booking by other aggregators. For this purpose, India Post will convey the information 03(three) days in advance from the scheduled departure. II. Non-Scheduled JPP-RCS: a) If there is sufficient demand (either through Single if or multiple stakeholders), between any pair of locations on specific day(s)/period(s), the Zonal railway may decide to run JPP-RCS for limited period. b) Aggregator(s) may opt for non-scheduled services by declaring the intent regarding the number of Parcel coach(es), they plan to book, origin-destination pair and the period inwhichtheyplanstotransport.Insuchcases,aWagonRegistrationFee(WRF)ofRs.5000perParcel coach will have to be deposited. c) Depending upon the information available from different Aggregators, the Railway will decide to run a Rapid Cargo Service on a date(s) as decided. Thus, the non-scheduled service will get converted into a scheduled service. However, in these services, there shall not be any coach earmarked for Indian Post and they will have to follow the same process as being complied by other Aggregators. If the Railways fail to operate these services, the WRF (as mentioned above) will be fully refunded. d) JPP-RCS will run from end-to-end only, i.e. en-route unloading or loading of consignments will not be permitted. However, in future, option may be explored to allow loading and unloading at scheduled stoppages of the train. e) Detailed timings of JPP-RCS train shall be finalized and notified by Zonal Railways after discussions with stakeholders. Railways will ensure punctual running of these services as per the prescribed time-table. 8. Booking of Consignment: a) Except for the 02 Parcel Vans earmarked for India Post, Booking in JPP-RCS service can be done 206  only through the Aggregator(s) who are empanelled on the VAP. b) The minimum unit of booking will be one Parcel coach. Part booking (less than full Parcel Coach) will not be permitted. For all bookings in JPP-RCS, the Aggregator(s) shall be the consignor and consignee who shall submit the Forwarding Note and in whose name, the P.W. Bill shall be generated. For only partial booking of a coach, the customer will have to utilize the services of Aggregator(s) empanelled on VAP. The Department of Posts, for whom 02 Parcel Vans are earmarked in scheduled JPP-RCS, will not be required to register on the VAP. However, for loading more than 02 Parcel Vans, they will have to empanel themselves as an Aggregator (one time registration process) as per the guidelines laid down. c) The booking of the parcel space in Parcel Coach (es) can be done up to 180 days in advance, but not later than 12 hours before the scheduled departure of the train. d) P.W.Bills shall be issued from Parcel Management System (PMS). Railways shall get PMS installed at origin and destination on priority. Till the time PMS is not installed at these locations, feeding in PMS may be done from nearby convenient station. e) After the booking confirmation, the Aggregator(s) will have to submit the Forwarding Note in the format as prescribed on VAP, upto 12 hours of the schedule departure of the train. f) If the Aggregator(s) fails in online submission of the Forwarding Note, and/or in deposition of the remaining freight, 12 hours before the scheduled departure of the train, the booking shall be cancelled and the complete advance freight shall be forfeited. In such cases, Railways shall be free to utilize the cancelled space along with the space that remains un-booked, for direct booking of parcels with charging of freight at the 'JP' scale. g) Once the Forwarding Note is submitted, the Aggregator(s) will upload the manifest in the prescribed format given, on VAP at least 03 hours before the scheduled departure of the train, which will consist of the details of the consignment. 9. Role of Aggregator: a) Aggregator(s) shall be authorized to book and load consignments in JPP-RCS at the originating terminal. The booking of the consignment will be done through VAP. b) The Aggregator(s) will also have to provide insurance to their customers along with other services. As an option, the Aggregator may avail the provisions of ‘Prescription of percentage charge and extant of monetary liability -Rules 1990' of IR for providing insurance during the rail transit. However, in future option may be explored to provide facilities of insurance from other companies. c) To ensure transparency in the interest of customers, Aggregation Rates i.e. all charges other than the railway freight will be made public by the Aggregator(s). d) Aggregator(s) will be authorized to load consignments handed-over to them by multiple parties in the Parcel coach(es) booked by them. Aggregator(s) shall padlock the Parcel coach(es) before departure of train from the originating station, so that Railway staff can complete other formalities including sealing of the coach(es). Aggregator(s) may also use electronic locks for this purpose. e) The Aggregator(s) will arrange consignment movement for first mile connectivity from the customer's pickup location to railway originating station and last mile. Connectivity from the railway destination station to customer's delivery location (as per the requirement) for loads booked by customer. f) The agents of Aggregator(s) shall be authorized to bring the consignments to the originating station, and to take delivery of the consignments - subject to production of an authorization letter and I-card (issued by the Aggregator) after completion of all commercial formalities. 207 g) 'Entry Passes' for entry of vehicle in Railway's premises will be issued to the Aggregator(s) as per their volume of traffic. One expiry, the same will be renewed annually. h) The employees and representatives of Aggregator(s) shall be provided access to the railway premises at all locations where parcel handling by them is required. However, the number of entry permits/ passes to be issued can be restricted by railway from time to time, keeping in view all the relevant factors. i) If the Aggregator(s) desires to use machines (fork-lifts, portable conveyor belts, etc) for loading/unloading activities, the same may also be permitted subject to feasibility, while ensuring that other Railway customers are not inconvenienced. j) The Aggregator(s) shall ensure that the consignments are collected and delivered on time from pickup and delivery locations respectively as requested by the customers. Any damages due to packing condition mutilation due to transit shall be the responsibility of the Aggregator(s). k) Aggregator(s) shall be permitted to use equipment such as lashings and pallets etc. inside the coaches for the safety of their consignments and optimal utilization of space, without causing damage of any sort what so ever to the internal/external structure of the coaches. l) 'Entry Passes' for entry of vehicle in Railway's premises will be issued to the Aggregator(s) as per their volume of traffic. One expiry, the same will be renewed annually. 10. Charging‍and‍Payment: a) Freight shall be charged as per the prescribed Carrying Capacity of the Parcel coach(es). b) Charging for consignments booked in Parcel coach(es) shall be at 'JP' scale of Parcel Tariff. For air-conditioned coaches, the charging shall be doneat'JPscale+50%'. c) Aggregator(s) shall be required to pay fifty percent (50%) of the railway freight at the time of initial booking of space, and the remaining amount shall be paid at least d) 12hoursbeforethescheduleddepartureofthetrain. e) The Aggregator(s) shall be liable for payment of railway's share of the total logistic cost. f) The cost of Aggregation services including first and last mile connectivity and handling etc. will be paid by customer directly to Aggregator(s). 11. Cancellation‍of‍booking: a) 50% of the advance freight paid, if the Aggregator(s) cancels load booked in scheduled service at least 72 hours before the scheduled departure of the train. b) No refund of the advance freight shall be payable if the Aggregator(s) cancels loads booked in scheduled service after the deadline of 72 hours before scheduled departure of the train. c) However, if the Aggregator(s) subsequently decides to cancel booking, either partially or fully, in one of the directions leading to change in the nature/ quantum of discount, then the refund (if admissible) shall be granted only after duly considering the discount already granted. In such cases, if any freight amount becomes payable on part of the consignor, the same shall be paid before issue of P.W. Bill at the loading terminal. 12. Weighment: a) Under no circumstances, the consignor(s) shall be permitted to load consignments in Parcel coach(es) beyond the permissible carrying capacity of the coach. b) Weighment of the Parcel coach(es) shall be governed by the Para 02 (i.e. Weighment of Indented Parcel Special Trains and Leased PCETs) of the Freight Marketing Circular No. 07 of 2021, dated 03.05.2021, and its amendments, if any, issued from time to time. 13. Loading‍And‍Unloading: a) Loading and unloading of consignments into/from the Parcel coach(es) shall be the 208  responsibility of consignor(s). b) All Aggregators may bring their consignments to the originating station 24 hours before the scheduled departure of train but in no case, later than 03 hours before the scheduled departure of the train. c) Loading should be completed at least 30 minutes prior to the scheduled departure of the train. Detention of train on account of delay in loading/ unloading of consignments in Parcel coach(es), shall not be allowed at the originating/destination station. 14. Permissible‍free‍time‍for‍Loading‍and‍Unloading‍shall‍be‍as‍under: No of Parcel van Loading Free Time Unloading Free Time Upto 3 coaches 3 Hrs 3 Hrs 4-10 Coaches 5 Hrs 5 Hrs 11 –15 Coaches 6 Hrs 6 Hrs 16-20 Coaches 7 Hrs 7 Hrs More than 20 Coaches 8 Hrs 8 Hrs a) In case there is unloading and back-loading of the same parcel vans at terminal, the free time for unloading and loading will be permitted separately. b) The consignor(s)/ consignee(s) shall load/ unload the consignments into/ from Parcel coach(es) within the permissible free-time, failing which Demurrage Charge shall be levied as per extant guidelines (Rates Circular their amendments issued from time-to-time). c) Consignor(s) may be granted stacking permission for a period of up to 24 hours in advance of scheduled departure of the train, depending on the availability of space at the terminal, without payment of any charges. d) Railway may permit additional stacking time to the consignor, duly considering the availability of space and other relevant factors. e) If the consignor(s)/consignee(s) fails to remove their consignments from the platform/ wharf within the permissible free time, Wharfage Charge shall be levied as per extant guidelines (Rates Master Circular Demurrage-Wharfage Waiver 20 I 6/0, dtd. 19.05.2016, and their amendments issued from time-to-time). 15. Incentives‍and‍Discounts: a) The‍ Aggregator(s)‍ will‍ get‍ a‍ volume‍ incentive‍ subjected‍ to‍ achievement‍ of‍ a‍ minimum‍traffic‍as per the table below: Incremental Traffic Discounts OVER 4000 PARCEL VAN 10% Discounts 4000–3000 Parcel Van 7.5% Discounts 3000–2000 Parcel Van 5% Discounts 2000–1000 Parcel Van 2.5% Discounts Below 1000 Parcel Van Nil b) In addition to volume incentive as mentioned ,if Aggregator(s) books traffic in the return direction of the train also, then a discount shall be granted in there turn direction, as per the volume booked: Return Direction concession Concession Upto Five Parcel Van 95% of Prescribed Scale 6 & More parcel Van 90% of Prescribed Scale 209  NOTE: The above mentioned incentive and discount shall commence from the date of operation of first trip of the Aggregator(s), and shall be for a period of one year at a time, without any cumulative benefits. 16. Right to Terminate the Contract: a) The Railway Administration shall have the right to terminate the contract/agreement for any reason what so ever after serving one month's notice to the Aggregator. b) However, such instantaneous termination of contract by railway administration should be 1. (Round off in next 5 Rs ) followed by a written intimation of punitive measure or breach of the agreement by the Aggregator or in case of operational exigencies or it is necessary to do so in public interest (as the case may be) within 03working days of termination. c) Aggregator shall also have the right to terminate the agreement after serving 30 days' notice to railway administration after paying all dues of JR. d) TheAggregatoragreesnottotransferorsub-letthecontracttoanyotherparty, failing which the contract is liable to be terminated without any notice to the Aggregator empanelment will be cancelled. POLICY ON AUTOMATED TELLER MACHINES (ATMS) AND DIGITAL BANKING UNITS (DBUS) ON INDIAN RAILWAY (IR) PREMISES 1. By taking into cognizance technological advances and emerging socio economic realities, RB has been decided to liberalize the current policy regime for installation and operation of ATMs on railway premises. 2. The advent of Digital Banking Units (DBUs) has made it possible for customers from all sections of society to avail banking products and services in a cost-effective and convenient manner. DBUs are a specialized business unit/hub equipped with digital infrastructure, and provide customers better access and enhanced digital experience by provisioning for internet banking, updation of KYC, automatic passbook printing, lodging banking related complaints digitally, account opening, digital on-boarding of customers for schemes such as Atal Pension Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana and Pradhan Mantri Suraksha Bima Yojana etc. 3. ATMs and Digital Banking Units (DBUs) are desirable passenger amenities and installing them within railway areas would enhance passenger experience, customer satisfaction and increase convenience to the stakeholders Scope: 1. To permit the setting up of ATMs by Public Sector Banks/Scheduled Commercial Indian Banks /Indian Co- operative Banks/ White Label ATM service providers permitted/licensed to install and operate ATMs by RBI at railway stations at locations (with an area of 6 feet* x 6 feet) identified by Divisions as per feasibility and demand. 2. In order to foster Government’s agenda to promote last-mile banking and provide access to new-age banking to the underserved/unserved, it has been decided that Digital Banking Units (DBUs) may be permitted to set up by Public sector Banks/ Scheduled Indian Commercial Banks permitted/licensed to install and operate DBUs by RBI at small stations (NSG-4, NSG-5, NSG-6 and halt stations (HG-i, HG-2, HG-3) (with an area of 15 feet x 15 feet). Divisions may identify suitable space for such DBUs as per feasibility and demand. Area for setting up of ATM/DBU and location: 210 The area for installing and operating ATM/DBU will be identified at the Divisional level by the concerned DRM based on field situation, land availability and demand. The approximate area to be allotted for different types of entities will be as under: ATM: 6 feet by 6 feet DBU: 15 feet by 15 feet 1. The existing built up area/structure (if available) may also be considered by DRM for this purpose, without any risk/liability on the part of IR. This would however remain the property of IR. In case, a built up area/structure (if available) is considered for setting up ATM/DBUs, the license fee for the same shall be recovered. 2. The requirement and the maximum number of ATMs/DBUs in a location shall be determined by the Auction Conducting Officer (ACO) with the approval of DRM. Location of DBU in the station area will be such that its operation will not affect the flow of passenger traffic to/from circulating area/platform and other railway working. 3. In each case, license agreement shall be executed for land/constructed space. Subletting and transfer of railway asset including land is not permitted. Policy implementation through e-auction: In the interest of economic prudence and to make the installation of ATMs/DBUs remunerative (by inducing competition), Divisions may license them through e auction with a reserve price. Entity quoting highest license fee shall be awarded the license as per e-auction norms. Contract period/Tenure: The tenure of license for setting up the ATMs/DBUs shall be for a period of five (05) years. In case of White Label ATMs, the license period shall be co-terminus with the validity of the license issued by RBI or the period of five years, whichever is earlier. Calculation of Reserve Price: 1. In cases where Railways provides only space and ATM/DBUs are fabricated by licensee: The reserve price for setting up the ATMs/DBUs for the purpose of competitive bidding/e-auction shall be 6% of the market value of railway land. 2. In cases where Railways provides built-up space to house ATMs/DBUs by licensee: The reserve price for setting up the ATMs/DBUs for the purpose of competitive bidding/e-auction shall be 12% of the market value of railway land 3. Annual escalation in the license fee for ATMs/DBUs: There shall be an annual escalation in the license fee at the rate of 6%. Maintenance liability and indemnification: 1. Generally the ATM/DBU, its cabin structure, air-conditioning, electric cabling, communication cabling, communication and internet devices including antenna etc. i.e. all physical infrastructure shall be provided by the licensee/bank at its own cost and responsibility. Railway’s responsibility pertains to providing the required land! built up space only. 2. The responsibility of security, maintenance, cleanliness of the ATMIDBU premises shall rest with the concerned licensee/bank. 3. The electricity for ATMIDBU, may be provided by the Railway, charging its actual cost from the bank. However the licensee/bank shall be at liberty to get the electricity from any source. 4. Railways will be kept indemnified from any claims arising whatsoever due to deficiencies in service, malfunctioning of ATM/DBU or any instance of loss, theft, fraud etc. 5. No third party advertisements can be displayed in ATMs/DBUs. 211  6. Only advertisements pertaining to the company/entity permitted to set up ATMIDBU shall be permitted. The licensee is required to follow Central/State laws for display of advertisements. 7. Advertisements that are objectionable in the eyes of law or otherwise prohibited for display. For illustration, the following advertisements are not permitted for display: Advertisements of alcoholic drinks. Advertisements against background scenes which are erotic in character. Competitive advertisements from Road Transport/Airline companies. Advertisement from private insurance companies offering policies against railway accidents. Advertisements of cigarettes, bidis and other tobacco products. 212